Care And Maintenance; Troubleshooting; Resetting The Soundtouch™ Wireless Adapter - Bose SoundTouch Owner's Manual

Troubleshooting

Problem
Cannot complete
network setup
Cannot
connect to network
Interference
Resetting the SoundTouch™ wireless adapter
Reset the SoundTouch
information and network credentials from the system and return it to original
factory settings.
Note: This reset function erases your SoundTouch
network credentials.
1. Power on your CineMate
2. Unplug the Bose
3. Press and hold the control button (8 - 10 seconds) while reconnecting
the cable.
What to do
• Plug the SoundTouch
connector and power on the system.
• Connect the system to AC (mains) power.
• Select correct network name and enter password.
• Connect the device and SoundTouch
Wi-Fi ® network.
• Place the wireless adapter within range of the router.
• Enable Wi-Fi on the device (mobile or computer) you are using
for setup .
• If network name does not appear or is hidden, select
Manually Connect to Another Network on the
CONNECT TO HOME WI-FI NETWORK screen.
• Close other open applications.
• If using a computer for setup, check firewall settings to ensure
that the SoundTouch
allowed programs.
• Test your Internet connection by loading www.SoundTouch.com
• Restart your mobile device, or computer, and router.
• Reboot your system (refer to the Help system in the app).
• Uninstall the app, reset the system, and restart setup.
• If your network has changed or to connect your system to another
network, refer to the Help system in the app.
• Connect to the network using an Ethernet cable.
Keep the SoundTouch
®
Acoustimass module, console, metal objects, other audio/video
components, and direct heat sources.
™
wireless adapter to clear all SoundTouch
®
120, 130, 220, or 520 system.
® link cable.

Care and Maintenance

™
wireless adapter into the Bose
™
system to the same
™ app and SoundTouch
™ wireless adapter away from the
™
Presets and saved
®
link
™ Music Server are
™
source
English - 15