HTC VIVE Wireless Adapter Manual page 25

25 VIVE Wireless Adapter for VIVE Cosmos
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Your PCIe WiGig card has been tested to be compatible with most known motherboards. In very
rare cases, compatibility issues may occur with lesser-known motherboards. If the error does
occur, shut down your computer, move the PCIe card to a different slot, and try again.
What's the maximum range of VIVE Wireless Adapter and the wireless link box?
The maximum coverage of wireless data transmission is within a 6 m x 6 m (20 ft x 20 ft) space.
Your VR headset and base stations have their own requirements, and the size of the space they
support will affect actual coverage.
Sometimes the wireless signal seems weak or the headset display gets disrupted.
What should I do?
For the best experience while using VIVE Wireless Adapter with your headset, try the following:
§ Use an enclosed space as the WiGig
through them.
§ Make sure the wireless link box connected to your PC is facing towards your play area.
§ Avoid having other people within your play area. They may block the wireless data
transmission to your headset.
§ When you're in a multiuser VR environment, try moving the wireless link box that's
connected to your PC higher, such as by mounting it to a tall tripod. This can ensure there
will be no other users or objects blocking the wireless data transmission to your headset.
§ While playing VR content, do not touch the connectors on the VIVE Wireless Adapter.
Touching them while the wireless adapter is in operation may shortly disrupt the headset
display. The headset display may turn black for 20 to 25 seconds before returning to
normal.
Having problems with the PCIe WiGig card?
If you're experiencing one of these issues after installing the PCIe WiGig
§ Your computer doesn't boot up.
§ Your computer can't detect the PCIe WiGig
§ Your computer freezes.
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§ WiGig can't connect.
Try the steps below.
1. Check if the PCIe WiGig
2. Check if the cable from the wireless link box is connected firmly to the card.
3. Reboot your computer.
If the problem persists, try installing the card in another PCIe slot.
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signal will bounce off walls rather than penetrate
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card.
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card is inserted firmly in the PCIe slot.
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card: