After-Sales Service; When Ordering A Repair; Recommendation Of Overhaul - JRC JLN-550 Instruction Manual

7. After-Sales Service

7.1 When ordering a repair

When a failure has been detected, stop operation and contact the dealer or agent from which you
purchased the device or one of our branches, marketing offices, and representative offices.
 Repair during warranty period
Should a malfunction occur when the unit has been operated according to descriptions and
instructions in the instruction manual, it will be repaired free of charge. However, breakdowns
resulting from abuse, negligence, natural disaster, fire or other unforeseeable incident will be
charged.
 Repair after warranty period
Repairs that restore normal operation made after the warranty period have to be paid in full by the
client.
 Product data that should be provided when you ask for service
. Name of product, model, date of manufacture and serial number
. Description of malfunction (as detailed as possible)
. Company address or name of organization, address and telephone number

7.2 Recommendation of overhaul

The performances of the set may deteriorate due to the aging of parts, and so on through the rate
varies depending on the conditions of use. So it is recommendable to contact the dealer from which
you purchased the device or one of our marketing offices for overhaul apart from daily service.
Incidentally, such overhaul will be performed with charge.
Please contact the dealer from which you purchased the device or our marketing office that is
nearest to you for any question as to the after-sales service.
24 7. After-Sales Service