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Fluke authorized resellers shall extend this warranty on new and unused products to end-user customers only but have no authority to extend a greater or different warranty on behalf of Fluke. Warranty support is available only if product is purchased through a Fluke authorized sales outlet or Buyer has paid the applicable international price.
Assign a Different Asset ID Tag ..............19 Connection Icons ..................... 20 Save Images to Fluke Connect Cloud ............. 21 Sign in to Fluke Connect WiFi Network ............21 Sign out of Fluke Connect WiFi Network............ 22 Sign in to Fluke Connect Cloud ..............22 Sign out of Fluke Connect Cloud..............
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Delete an Image..................29 Delete Multiple Images ................29 Delete All Images ..................30 Flag an Image ....................30 Asset ID......................30 Fluke Connect Desktop Software ................31 Download Fluke Connect Software ..............31 Update Firmware....................31 Accessories ......................32 Maintenance......................32 Clean the Case ....................
Introduction The Fluke TiS20+ Thermal Imager (the Product or Imager) is a handheld, infrared imaging camera for use in many applications. These applications include equipment troubleshooting, preventive and predictive maintenance, building diagnostics, and research and development. The Product shows thermal images on a high-visibility, industrial-quality LCD touch screen.
General Safety Information is in the printed Safety Information document that ships with the Product and at www.fluke.com. More specific safety information is listed where applicable. A Warning identifies hazardous conditions and procedures that are dangerous to the user. A Caution identifies conditions and procedures that can cause damage to the Product or the equipment under test.
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Thermal Imager Product Familiarization Table shows the back of the Product. Table 2. Back Item Description Item Description AC Adapter/Charger Input LCD touch screen (display) Terminal Connector cover Control panel USB port Hand strap anchor SD memory card slot...
TiS20+ Users Manual Touch Screen (Display) The touch screen is the user interface of the Product. The touch screen has a backlight for work in dimly lit spaces. Table shows the default information on the screen of the Product. Table 3. Display Item Description Item...
Thermal Imager Product Familiarization Control Panel The control panel is used to change parameters or select functions and options. Table lists the functions of the buttons on the Control Panel. Table 4. Control Panel Button Description Push to turn on or off the Product. Push to open the main menu.
TiS20+ Users Manual Primary and Secondary Triggers The two-part trigger is located in the standard trigger position for a pistol-grip device. The larger, green trigger is the primary trigger. The smaller, black trigger is the secondary trigger. Use the primary trigger to capture an image to save or edit. Use the secondary trigger to open the Asset Identification mode to scan a QR code or barcode to attach an asset to an image.
Thermal Imager Menu Controls 3. To assign an asset ID tag to the image, tap Scan Asset ID, or tap Remove Asset ID to remove an asset ID tag from the image. See Asset Identification (Asset ID). 4. To add a flag to the image, tap Edit > Flag Image, or tap Edit > Unflag Image to remove the flag from the image.
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TiS20+ Users Manual Table lists the menu controls. Table 5. Menu Controls Item Control Function Adjusts a value. Touch and slide the bar to the left to Slider bar decrease the value or to the right to increase the value. Turns on or off a feature.
Menu. Save images over a WiFi connection. Fluke Connect Menu. Fluke Connect <options> Note The Fluke Connect system is not available in all countries. Set user preferences and view Device Settings <options> information about the Product. See Device Settings Menu.
TiS20+ Users Manual Measurement Menu Table lists the options available in the Measurement menu. Table 7. Measurement Menu Option Menu Option Description Auto Sets the Level/Span to adjust automatically or manually. Manual Level/Span With Level/Span set to Manual, changes the Set Level/Span Level/Span.
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Thermal Imager Main Menu Table 8. Level and Span Settings Item Description Level Span Total range With Level/Span set to Auto, the Imager sets Level/Span based on the total temperature range. With Level/Span set to Manual, the level setting moves the thermal span up or down within the total temperature range.
TiS20+ Users Manual To use the temperature range high and low values on the display for future measurements: 1. Set Level/Span to Manual. 2. Push to rescale the display and save the temperature values on the display at that time. To use a different temperature range, use the arrow keys to change the Level/Span, or push twice to rescale.
Imager or in Fluke Connect desktop software to improve the accuracy of the measurement. When you do not do infrared inspections through an IR window, set Transmissivity to 100 % to disable the correction percentage.
See Figure 2. Figure 2. Palette and Range Bar Selection Display Menu Use the Display menu to set which features to show on the display. To show the Fluke logo on the display, see Device Settings Menu.
Thermal Imager Palette Menu Marker Use a fixed-temperature spot marker to show the temperature at the point before you save an image. To set a marker, select > Markers > On. The marker ( shows on the display. To change the position of the marker: 1.
The .is2 file format consolidates the infrared image, radiometric temperature data, visible image, notes, and tags into a single file. To customize or separate the visible and infrared images, use Fluke Connect desktop File Format software. Use to assign an asset ID tag or to flag an asset image.
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Sets the date format and the date. Time <options> Sets the time format and the time. Fluke Logo Shows or hides the Fluke logo on the display. Sets the location to save images: internal memory or SD Image Storage <options> memory card.
TiS20+ Users Manual Fluke Connect Menu Table lists the options in the Fluke Connect menu. Table 11. Fluke Connect Menu Option Menu Option Description Assign images to an asset. Scan Asset ID Scan a QR code or barcode attached Scan QR Code or...
Thermal Imager Palette Menu Assign Asset ID Tag Manually To manually enter a unique asset ID: 1. Select > Scan Asset ID. 2. Tap Manual Entry. A keyboard opens on the display. 3. Enter a unique asset identification. 4. Tap Save. The display returns to camera mode, and the asset ID shows on the display.
WiFi is on, but the Product is not connected to a WiFi network. In a menu, shows beside the network name that the Product is connected to. WiFi is on, and the Product is attempting to connect to a Fluke Connect account.
Instant Upload, the images you take with the Product automatically upload to your Fluke Connect account in the Fluke Cloud. You can view the images saved in the Fluke Cloud on the Fluke Connect website without the mobile device and Product connected to each other.
Note Keep the Product on and stay in the range of the WiFi network until images are uploaded. If the connection is lost before all the images are saved to Fluke Connect Cloud, shows on the title bar of the Memory menu. Sign in to Fluke Connect Cloud again and tap to upload the images.
Fluke Connect Wireless System The Product supports the Fluke Connect Wireless System. The Fluke Connect system wirelessly connects your Fluke test tools with an app on a mobile device. It shows images from the Product on your mobile device. Note The Fluke Connect system is not available in all countries.
Users Manual Pair to Mobile App The Fluke Connect app works with Apple and Android products. The app is available for download from the Apple App Store and Google Play. The Fluke Connect app will be available after initial release. When the app becomes available, you can download the app from the Apple App Store and Google Play.
Palette Menu Sign in to Shared Folder WiFi Network Use the WiFi Network setting to connect the Product to a WiFi network and to sign into a Fluke Connect account on the Product. To turn on the WiFi Network feature: 1.
TiS20+ Users Manual Sign in to Shared Folder Note To learn how to create or access a shared folder on a network, contact your IT department. To use the Product to sign in to a shared folder on a network: 1.
Thermal Imager Memory Menu (Memory Gallery) Sign out of Shared Folder To sign out: 1. Select > Save Images to Shared Folder > Shared Folder > Disconnect. The display returns to the Save to Shared Folder menu. 2. Tap to return to camera mode. Memory Menu (Memory Gallery) Note When the memory is 90 % full, a yellow message bar shows at the top of the display.
TiS20+ Users Manual View Image To open an image in fullscreen mode: 1. Push 2. If needed, touch the display and slide up or down to view all the images. 3. Tap on a thumbnail or preview image to view the image fullscreen. A toolbar briefly opens on the top of the display.
Thermal Imager Memory Menu (Memory Gallery) Add a Note to Multiple Images To add a note to multiple images at the same time: 1. Select > > Add a Note to Multiple Images. The display returns to the memory gallery. 2.
TiS20+ Users Manual Delete All Images To delete all of the images at the same time: 1. Select > > Delete All Images. 2. Tap Delete. Flag an Image Flag an image to review later. The flag feature is a toggle switch. To flag an image, open an image in fullscreen mode, and tap .
Fluke Connect Desktop Software Fluke Connect Desktop Software Fluke Connect desktop software for a PC is available to use with the Product and contains features to analyze images, organize data and information, and make professional reports. Use Fluke Connect software to: •...
FLK-TI-SBP3 Smart Battery Pack 3440365 FLK-TI-SBC3B Charging Base/Power Supply with Adapters 4354922 TI-CAR CHARGER 12 V Vehicle Charger Adapter 3039779 FLUKE-TI-TRIPOD3 Tripod Mounting Accessory 4335389 BOOK-ITP Introduction to Thermography Principles 3413459 Maintenance The Product requires minimum maintenance. Clean the Case Clean the case with a damp cloth and a weak soap solution.
Thermal Imager Maintenance Battery Care To get the best performance from the lithium-ion battery: • Do not charge the Product for more than 24 hours as reduced battery life may result. • Charge the Product for at least 2.5 hours every six-months for maximum battery life. Without use, the battery will self-discharge in approximately six months.
See Table for instructions on how to access digital copies of the Certificate IDs on the Product. To view the Radio Frequency Data Class B Instruction Sheet, visit http://us.fluke.com/usen/ support/manuals. Specifications Complete specifications are at www.fluke.com. See the TiS20+ Product Specifications.
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