Network Problems - Sony Ericsson K500 Series Troubleshooting Manual

9 Network Problems

•
Make a general visual inspection for misuse, corrosion or oxidation from liquid damage
according to point 1.2
•
Insert a correct working SIM-card in the phone and turn it on. Check if the phone gets
service and if the signal strength indicator shows a correct value at the display. Compare
the value with a working phone.
•
Check if the antenna assembly (Fig. 9.1-9.2) is mechanical damaged, dirty or oxidized.
Replace it if necessary.
If the fault still occurs, try to update the phone to the latest available software version. If this
doesn't solve the problem, handle the unit according to the local directives.
4/00021-1/FEA 209 544/86 D
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Company Internal Sony Ericsson Mobile Communications AB
Fig. 9.1
Trouble Shooting Guide, SP/Mechanical
Fig. 9.2
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