Limited Warranty - Philips VR960BPH Owner's Manual

68 Limited Warranty

90 days Free Exchange / 91 days–One Year Reduced-Cost Exchange
WHO IS COVERED?
You must have proof of the date of purchase to exchange
your product. A sales receipt or other document showing
the date that you purchased the product is considered such
proof.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product.
For 90 days thereafter, you may exchange the defective
product for a new product at the store from which it was
purchased or through Philips. This exchange is made at no
cost to you.
From 91 days to one year from the date of purchase, you must
follow the exchange procedures set out on the next page.
For an exchange during this warranty period you must pay
$29.95 (plus sales tax) for a new or renewed product. This
reduced-cost exchange ends one year after the date of
purchase.
The replacement product is covered only for the warranty
period of the original product. When the warranty on the
original product expires, the warranty on all replaced
products also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
• labor charges for installation or setup of the product,
adjustment of customer controls on the product, and
installation or repair of antenna systems outside of the
product.
• product repair and/or part replacement because of
misuse, accident, unauthorized repair or other cause not
within the control of Philips Consumer Electronics.
• reception problems caused by signal conditions or cable
or antenna systems outside the product.
• a product that requires modification or adaptation to
enable it to operate in any country other than the
country for which it was designed, manufactured,
approved and/or authorized, or repair of products
damaged by these modifications.
• incidental or consequential damages resulting from the
product. (Some states do not allow the exclusion of
incidental or consequential damages, so the above
exclusion may not apply to you. This includes, but is not
limited to, prerecorded material, whether copyrighted
or not copyrighted.)
• damage caused by the use of non-VHS tapes or tapes
that have not been tested and labeled for use in two,
four, six, and eight hour VHS recorders.
• a product that is used for commercial or institutional
purposes (including but not limited to rental purposes).
WHERE IS EXCHANGE AVAILABLE?
Warranty exchange is available in all countries where the
product is officially distributed by Philips Consumer
Electronics. In countries where Philips Consumer Electronics
Philips Service Solutions Group, P.O. Box 2976, Longview, Texas 75606,
VIDEO CASSETTE RECORDER or PLAYER
EL6466E002 /2-00
does not distribute the product, the local Philips service
organization will attempt to exchange the product, although
there may be a delay if the appropriate product is not
readily available.
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing
proof of date of purchase. Attach it to the owner's manual
and keep both nearby. Also keep the original box and
packing material in case you need to return your product.
BEFORE EXCHANGING THE PRODUCT...
Please check your owner's manual before exchanging the
product. Adjustments of the controls discussed there may
save you time and money.
TO EXCHANGE YOUR PRODUCT IN THE U.S.A.,
PUERTO RICO, OR U.S. VIRGIN ISLANDS...
Follow the instructions stated previously in the "What is
Covered" section, or refer to the exchange instructions on
the next page.
In the U.S.A., Puerto Rico, and U.S. Virgin Islands, all implied
warranties, including implied warranties of merchantability
and fitness for a particular purpose, are limited in duration
to the duration of this express warranty. Because some
states do not allow limitations on how long an implied
warranty may last, this limitation may not apply to you.
TO EXCHANGE A PRODUCT IN CANADA...
Please contact Philips at:
1-800-661-6162 (French Speaking)
1-800-363-7278 (English Speaking)
In Canada, this warranty is given in lieu of all other
warranties. No other warranties are expressed or implied,
including any implied warranties of merchantability or fitness
for a particular purpose. Philips is not liable under any
circumstances for any direct, indirect, special, incidental, or
consequential damages, howsoever incurred, even if notified
of the possibility of such damages.
TO GET OUT-OF-WARRANTY EXCHANGE...
In the U.S.A., Puerto Rico, or U.S. Virgin Islands, contact
Philips Service Solutions Group at 1-800-531-0039 to obtain
the cost of out-of-warranty exchange.
REMEMBER...
Please record below the model and serial numbers found on
the product. Also, please fill out and mail your warranty
registration card promptly. It will be easier for us to notify
you if necessary.
MODEL #__________________________________
SERIAL #__________________________________
This warranty gives you specific legal rights. You may have other
rights which vary from state to state.
(903) 242-4800