Information Codes - Samsung NQ70 5 D Series User Manual

Troubleshooting
Symptom Possible cause
A burning or This is normal for a new oven
oily odor is and will disappear in time.
coming from
the vent.
Strong odor. An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
The oven racks The shiny, silver-colored
are difficult to racks were cleaned in a self-
slide. cleaning cycle.
The oven door The circuit breaker has been
is locked. tripped or there was a power
failure while the oven door
was locked.
54 English
NQ70R5510DG_AA_DG68-01148A-02_EN.indd 54

Information codes

Solution
• To speed the process, set
Displayed
a self-cleaning cycle for a
minimum of 3 hours.
• See the section on Self-
cleaning on page 42.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
Activate Control Lockout, and
then unlock the control. See
the Control Lockout section on
page 23.
Possible cause
Code
This code occurs if the control key is
C-d0
short for 1 minute.
This code occurs if the door lock is
C-d1
mispositioned.
This code occurs if communication
C-F0 between the Main and Sub PBA is
interrupted.
This code occurs if communication
C-F2 between the Main and Touch is
interrupted.
The cooking sensor is open when
the microwave is operating.
C-10
The cooking sensor is short when
the microwave is operating.
The oven sensor is open when the
oven is operating.
C-20
The oven sensor is short when the
oven is operating.
Solution
Clean the buttons and make
sure there is no water on/
around them. Turn off the
oven and try again. If the
problem continues, contact
a local Samsung service
center.
Touch OVEN OFF, and then
restart the oven. If the
problem persists, disconnect
all power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
11/11/2019 5:51:14 PM