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Juniper CTP151 Hardware Manual

Juniper CTP151 Hardware Manual

Circuit to packet platform
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Juniper Networks CTP151 Circuit to Packet
Platform
Hardware Guide
Published
2020-02-07

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Summary of Contents for Juniper CTP151

  • Page 1 Juniper Networks CTP151 Circuit to Packet Platform Hardware Guide Published 2020-02-07...
  • Page 2 END USER LICENSE AGREEMENT The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at https://support.juniper.net/support/eula/.

  • Page 3: Table Of Contents

    CTP151 Platform Chassis Physical Specifications | 17 Planning and Preparing the Site | 19 General Site Guidelines | 19 Environmental Requirements and Specifications | 19 Site Electrical Wiring Guidelines | 20 Clearance Requirements for Airflow and Hardware Maintenance for a CTP151 Device | 21...
  • Page 4 Management Port Connector Pinout Information for the CTP151 Device | 31 Network Port Connector Pinout Information for a CTP151 Device | 31 RJ-45 to DB-9 Serial Port Adapter Pinout Information for a CTP151 Device | 32 CTP151 Interface Module HD-26 Connector Cable Pinouts | 33...
  • Page 5 Connecting a CTP151 Device to a Network for Out-of-Band Management | 65 Connecting a CTP151 Device to a Management Console | 66 Connecting a CTP151 Device to a Management Console Using Mini-USB Type-B Console Port | 67 Cabling a CTP151 Interface Module | 68...
  • Page 6 Returning a CTP151 Device or Component for Repair or Replacement | 89 Locating the Chassis Serial Number ID Label on a CTP151 Device | 90 Contacting Customer Support to Obtain a Return Materials Authorization for a CTP151 Device | 90 Packing a CTP151 Device or Component for Shipping | 91...

  • Page 7: About The Documentation

    If the information in the latest release notes differs from the information in the documentation, follow the product Release Notes. Juniper Networks Books publishes books by Juniper Networks engineers and subject matter experts. These books go beyond the technical documentation to explore the nuances of network architecture, deployment, and administration.
  • Page 8 viii Table 1: Notice Icons Icon Meaning Description Informational note Indicates important features or instructions. Caution Indicates a situation that might result in loss of data or hardware damage. Warning Alerts you to the risk of personal injury or death. Laser warning Alerts you to the risk of personal injury from a laser.
  • Page 9 Table 2: Text and Syntax Conventions (continued) Convention Description Examples Italic text like this Represents variables (options for Configure the machine’s domain which you substitute a value) in name: commands or configuration [edit] statements. root@# set system domain-name domain-name Text like this Represents names of configuration To configure a stub area, include statements, commands, files, and...

  • Page 10: Documentation Feedback

    URL or page number, and software version (if applicable). Requesting Technical Support Technical product support is available through the Juniper Networks Technical Assistance Center (JTAC). If you are a customer with an active Juniper Care or Partner Support Services support contract, or are...

  • Page 11: Self-Help Online Tools And Resources

    JTAC hours of operation—The JTAC centers have resources available 24 hours a day, 7 days a week, 365 days a year. Self-Help Online Tools and Resources For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features: Find CSC offerings: https://www.juniper.net/customers/support/...

  • Page 12: Overview

    PART Overview CTP151 Platform Overview | 3 CTP151 Interface Modules | 9...

  • Page 14: Introducing Ctp Series Platforms

    CTP Series devices and circuits in the network. CTP151 Platform Overview The Juniper Networks CTP151 Circuit to Packet platform is a 1-U high, full-rack wide chassis and can be installed in a rack with the supplied rack-mounting kit. The CTP151 platform has two removable modules for serial interfaces, T1/E1 interfaces, or both.
  • Page 15 The CTP151 platform has a 1 U form factor and comes with three built-in fans and one built-in power supply. NOTE: The SFP+ ports are not functional in CTPOS 9.1, CTPView 9.1, and earlier releases. Figure 1 on page 4 shows the front panel components of a CTP151.

  • Page 16: Led Details Of Ctp151 Platform

    CTP151 Serial Interface Module | 9 CTP151 T1/E1 Interface Module | 12 LED Details of CTP151 Platform IN THIS SECTION Chassis Status LEDs | 5 Chassis Status LEDs The front panel of a CTP151 has chassis status LEDs labeled ALM, SYS, MST, PH, and SLOT.
  • Page 17 — Table 3 on page 6 describes the functional chassis status LEDs in a CTP151, their colors and states, and the status they indicate. You can view the colors of the LEDs remotely through the CLI by issuing the operational mode command show chassis led.

  • Page 18: Ctp151 Cooling System

    CTP151 Cooling System The CTP151 device has front-to-back airflow. The air intake to cool the chassis is located on the front of the chassis. Air is pulled into the chassis and pushed toward the fans, which are built-in. Hot air exhausts from the rear of the chassis.

  • Page 19: Power Supply In The Ctp151 Device

    Power Supply in the CTP151 Device The CTP151 device uses a fixed, internal AC power supply. The power supply distributes different output voltages to the device components according to their voltage requirements. The power supply is fixed in the chassis and is not field-replaceable.

  • Page 20: Ctp151 Interface Modules

    “CTP151 Multiservice Interface Module” on page 10 for details. The four-port serial interface module supports individual cabling for each port. The CTP151 ports have small serial ports for HD-26 26-pin connectors (see Figure 5 on page 9). The lowest-numbered port (marked 0) is at the bottom left, and the highest-numbered port (marked 3) is at the top right.

  • Page 21: Ctp151 Multiservice Interface Module

    NOTE: The external clock reference port must be used only on the module in slot 0, the left-most slot on the front of the CTP151 chassis. For information about the CTP151 modules slot numbering, see “CTP151 Modules Slot and Port Numbering” on page On the CLK port, differential clock signals are output on the pins 4 and 17 of the HD-26 connector.
  • Page 22 You can configure direction, output high and low levels, and data range for this module. The four-port serial interface module supports individual cabling for each port. The CTP151 ports have small serial ports for HD-26 26-pin connectors (see Figure 6 on page 11).

  • Page 23: Ctp151 T1/E1 Interface Module

    The Juniper Networks CTP151 Circuit to Packet platform optionally includes a replaceable CTP150-IM-T1E1 interface module that can be paired with another module of the same type or a serial interface module. The four-port T1/E1 interface module supports individual cabling for each port. The CTP151 ports have T1/E1 ports for RJ-48 connectors (see Figure 7 on page 12).
  • Page 24 RELATED DOCUMENTATION CTP151 Serial Interface Module | 9 CTP151 Multiservice Interface Module | 10 CTP151 Interface Module HD-26 Connector Cable Pinouts | 33...

  • Page 25: Planning

    PART Planning System Specifications | 17 Planning and Preparing the Site | 19 Cable and Pinout Specifications | 27...

  • Page 27: System Specifications

    Table 5: CTP151 Platform Chassis Physical Specifications Category Specification Weight 9.9 lb (4.49 kg) Height 1.73 in. (4.4 cm) Width 17.36 in. (44.1 cm) Depth 12 in. (30.5 cm) RELATED DOCUMENTATION CTP151 Platform Overview | 3 Parts Inventory (Packing List) for a CTP151 Device | 52...

  • Page 28: Planning And Preparing The Site

    Environmental Requirements and Specifications | 19 Site Electrical Wiring Guidelines | 20 Clearance Requirements for Airflow and Hardware Maintenance for a CTP151 Device | 21 Rack Requirements for a CTP151 Device | 23 Cabinet Requirements for a CTP151 Device | 24...

  • Page 29: Site Electrical Wiring Guidelines

    Table 6 on page 20 provides the required environmental conditions for normal operation of the device. Table 6: CTP151 Device Environmental Tolerances Description Tolerance Altitude No performance degradation up to 2000 meters at 96°...

  • Page 30: Clearance Requirements For Airflow And Hardware Maintenance For A Ctp151 Device

    General Site Guidelines | 19 Clearance Requirements for Airflow and Hardware Maintenance for a CTP151 Device When planning the site for installing a CTP151 device, you must allow sufficient clearance around the installed chassis (see Figure 8 on page 22).
  • Page 31 Leave at least 24 in. (61 cm) both in front of and behind the CTP151 device. For service personnel to remove and install hardware components, you must leave adequate space at the front and back of the CTP151 device.

  • Page 32: Rack Requirements For A Ctp151 Device

    CTP151 Platform Overview | 3 CTP151 Cooling System | 7 Rack Requirements for a CTP151 Device You can mount the CTP151 device on two-post racks or four-post racks. Rack requirements consist of: Rack type Mounting bracket hole spacing Rack size and strength...

  • Page 33: Cabinet Requirements For A Ctp151 Device

    Mounting a CTP151 Device on Two Posts in a Rack | 53 Cabinet Requirements for a CTP151 Device You can mount the CTP151 device in an enclosure or cabinet that contains a four-post 19-in. open rack as defined in Cabinets, Racks, Panels, and Associated Equipment (document number EIA-310-D) published by the Electronics Industry Association.

  • Page 34: Ctp Cabling Recommendations

    If the cabinet contains a top or doors, perforations in these elements assist with removing the hot air exhaust. Install the CTP151 device in the cabinet in a way that maximizes the open space on the side of the chassis that has the hot air exhaust.
  • Page 35 ANSI T1.646-1995 Telecommunications – Broadband ISDN - Physical Layer Specification for User-Network Interfaces Including DS1/ATM (1995) Ensure that power cables deliver sufficient power to the device. Attach laser fiber connectors only to Class 1 laser devices in accordance with IEC 60825-1, Safety of Laser Products - Part 1.

  • Page 36: Cable And Pinout Specifications

    Management Port Connector Pinout Information for the CTP151 Device | 31 Network Port Connector Pinout Information for a CTP151 Device | 31 RJ-45 to DB-9 Serial Port Adapter Pinout Information for a CTP151 Device | 32 CTP151 Interface Module HD-26 Connector Cable Pinouts | 33...

  • Page 37: Mini-Usb Type-B Console Port Specifications For A Ctp151 Device

    +5 VDC Data - Data + May be N/C, GND or used as an attached device presence indicator Ground RELATED DOCUMENTATION Connecting a CTP151 Device to a Management Console Using Mini-USB Type-B Console Port | 67 CTP151 Platform Overview | 3...

  • Page 38: Console Port Connector Pinouts For A Ctp151 Device

    If your laptop or PC does not have a DB-9 male connector pin, you must use the Mini-USB console port on the front panel of the CTP151 to connect your laptop or PC directly to the CTP151 device. If your PC or laptop has a DB-9 male connector pin, you can use a combination of the RJ-45 cable and RJ-45 to DB-9 adapter supplied with the device to connect your PC to the CTP151 device.

  • Page 39: Usb Port Specifications For A Ctp151 Device

    USB flash drives used with the CTP151 device must support USB 2.0 or later. NOTE: If the CTP151 device does not boot from the internal SSD drive, you must reinstall the CTPOS software using a USB installation image. RELATED DOCUMENTATION...

  • Page 40: Management Port Connector Pinout Information For The Ctp151 Device

    Management Port Connector Pinout Information for the CTP151 Device The 1000BASE-T RJ-45 management port on the CTP151 device uses an RJ-45 connector to connect to a management device for out-of-band management. Table 13 on page 31 provides the pinout information of the RJ-45 management port connector.

  • Page 41: Rj-45 To Db-9 Serial Port Adapter Pinout Information For A Ctp151 Device

    If your laptop or PC does not have a DB-9 male connector pin, you must use the Mini-USB console port on the front panel of the CTP151 to connect your laptop or PC directly to the CTP151 device. Table 15 on page 33...

  • Page 42: Ctp151 Interface Module Hd-26 Connector Cable Pinouts

    DB-9 Pin Signal RELATED DOCUMENTATION CTP151 Platform Overview | 3 Connecting a CTP151 Device to a Management Console | 66 CTP151 Interface Module HD-26 Connector Cable Pinouts IN THIS SECTION EIA-530 Connector Interface Signal Pinouts (DB-25 Female DCE) | 34 EIA-530 Connector Interface Signal Pinouts (DB-25 Male DTE) | 35 X.21 Connector Interface Signal Pinouts (DB-15 Female DCE) | 37...

  • Page 43: Connector Interface Signal Pinouts (Db-25 Female Dce)

    The CTP151 device has five separate EIA-530 cabling options for the serial interface module, with a male HD-26 connector on the module end and the following connectors on the DCE or DTE end: Female DB-25 connector on the DCE end for EIA-530/RS-422/V.11, RS-232/V.24, V.35 Male DB-25 connector on the DTE end for EIA-530/RS-422/V.11, RS-232/V.24, V.35...

  • Page 44: Connector Interface Signal Pinouts (Db-25 Male Dte)

    EIA-530 Connector Interface Signal Pinouts (DB-25 Male DTE) Table 17 on page 35 lists the EIA-530 interface signal pinouts for the HD-26 connector to the male DB-25 connector for the CTP151 platform. Table 17: EIA-530 DTE Connector Interface Signals for HD-26 to Male DB-25 HD-26 Pin...
  • Page 45 Table 17: EIA-530 DTE Connector Interface Signals for HD-26 to Male DB-25 (continued) HD-26 Pin DB-25 Pin Description Receive Clock—A (input to CTP) Receive Data—A (input to CTP) Data carrier detect—A (input to CTP) Data terminal ready—A (output from CTP) Request to send—A (output from CTP) Request to send—B (output from CTP) Clear to send—B (input to CTP)

  • Page 46: Connector Interface Signal Pinouts (Db-15 Female Dce)

    X.21 Connector Interface Signal Pinouts (DB-15 Female DCE) Table 18 on page 37 lists the X.21 interface signal pinouts for the HD-26 connector to the female DB-15 connector for the CTP151 platform. Table 18: X.21 DCE Connector Interface Signals for HD-26 to Female DB-15 HD-26 Pin...

  • Page 47: Connector Interface Signal Pinouts (Rj-45 Male)

    V.24 Connector Interface Signal Pinouts (RJ-45 Male) Table 20 on page 38 lists the V.24 interface signal pinouts for the HD-26 connector to the male RJ-45 connector for the CTP151 platform. Table 20: V.24 Connector Interface Signals for HD-26 to RJ-45 HD-26 Pin...

  • Page 48: T1/E1 Interface Signal Pinouts (Rj-45 Male)

    Table 21: T1/E1 Interface Module—RJ-45 Connector Pinout RJ-45 Pin Signal RX Ring RX Tip – TX Ring TX Tip – – – RELATED DOCUMENTATION CTP151 Serial Interface Module | 9 CTP151 Multiservice Interface Module | 10 CTP151 T1/E1 Interface Module | 12...

  • Page 49: Safety

    PART Safety General Safety Guidelines and Warnings | 43 Module Installation Safety Guidelines and Warnings | 45 Hardware Compliance and Homologation | 47...

  • Page 51: General Safety Guidelines And Warnings

    CHAPTER 6 General Safety Guidelines and Warnings IN THIS CHAPTER CTP151 Safety Guidelines and Warnings | 43 CTP151 Safety Guidelines and Warnings For your safety, before installing the device, review all safety warnings in this section. WARNING: The recommended maximum ambient temperature is 40° C (104° F). For safe operation, take into consideration the internal temperature within the rack.
  • Page 52 CAUTION: Evaluate the overall loading of the branch circuit before you install any equipment into a rack. RELATED DOCUMENTATION Safety Guidelines and Warnings for Installing CTP151 Modules | 45 Agency Approvals for the CTP151 Platform | 47...

  • Page 53: Module Installation Safety Guidelines And Warnings

    CHAPTER 7 Module Installation Safety Guidelines and Warnings IN THIS CHAPTER Safety Guidelines and Warnings for Installing CTP151 Modules | 45 Safety Guidelines and Warnings for Installing CTP151 Modules Before and during the installation process, observe the following warnings: WARNING: Do not work on the device or connect or disconnect cables during lightning activity.
  • Page 54 RELATED DOCUMENTATION Required Tools and Safety Items for Installing CTP Modules | 58 Installing a CTP Interface Module, Processor Module, or Clock Module | 59...

  • Page 55: Hardware Compliance And Homologation

    IN THIS CHAPTER Agency Approvals for the CTP151 Platform | 47 Agency Approvals for the CTP151 Platform The CTP151 platform complies with the following regulatory requirements: Safety CAN/CSA-C22.2 No. 60950-1: Information Technology Equipment - Safety (Canada) UL 60950-1 (2nd Edition): Information Technology Equipment - Safety (U.S.)
  • Page 56 TEC/SD/DD/EMC-221/05/OCT-16 India EMC standard IEC/EN 61000: Immunity requirements RELATED DOCUMENTATION CTP151 Platform Overview | 3 CTP151 Safety Guidelines and Warnings | 43...

  • Page 57: Installation

    PART Installation Unpacking and Mounting the CTP151 Device | 51 Installing Modules | 57 Cabling | 65...

  • Page 59: Unpacking And Mounting The Ctp151 Device

    Mounting a CTP151 Device on Two Posts in a Rack | 53 Unpacking a CTP151 Device The CTP151 device is shipped in a cardboard carton, secured with foam packing material. The carton has an accessory compartment and contains the quick start instructions.

  • Page 60: Parts Inventory (Packing List) For A Ctp151 Device

    The parts shipped depend on the configuration you order. If any part on the packing list is missing, contact your customer service representative or contact Juniper customer care from within the U.S. or Canada by telephone at 1-888-314-5822. For international-dial or direct-dial options in countries without toll-free numbers, see https://www.juniper.net/support/requesting-support.html.

  • Page 61: Registering Products-Mandatory For Validating Slas

    Mounting a CTP151 Device on Two Posts in a Rack You can mount a CTP151 device on two posts of a 19-in. rack (either a two-post or a four-post rack). One pair of mounting brackets for mounting the device on two posts of a rack is supplied with each device.
  • Page 62 See Figure 9 on page Figure 9: Attaching the Mounting Brackets to the Side Panels of the CTP151 Device 3. Align the bottom holes in the mounting brackets with holes on the side panels of the device chassis.
  • Page 63 4. Insert mounting screws into the aligned holes. Tighten the screws. 5. Ensure that the other holes in the mounting brackets are aligned with the holes in the side panels. Insert a screw in each hole and tighten the screws. 6.
  • Page 64 8. Ensure that the device chassis is level by verifying that all screws on one side of the rack are aligned with the screws on the other side. RELATED DOCUMENTATION Rack Requirements for a CTP151 Device | 23 Cabinet Requirements for a CTP151 Device | 24...

  • Page 65: Installing Modules

    The CTP151 device has removable interface modules from the front, but no removable fan trays. In the CTP151 device, slot numbering is from left to right, 0 to 1. Any single module must be installed in slot 0, and any single clock connection must come from the port in slot 0.

  • Page 66: Required Tools And Safety Items For Installing Ctp Modules

    Required Tools and Safety Items for Installing CTP Modules | 58 Required Tools and Safety Items for Installing CTP Modules You need the following tools to install the interface module of a CTP151 device: Phillips screwdriver ESD wrist strap or other grounding device...

  • Page 67: Installing A Ctp Interface Module, Processor Module, Or Clock Module

    Installing a CTP Interface Module, Processor Module, or Clock Module | 59 Installing a CTP Interface Module, Processor Module, or Clock Module To install a CTP151 interface module: 1. Wrap and fasten one end of the ESD grounding strap around your wrist and connect the other end to a site ESD point.
  • Page 68 RELATED DOCUMENTATION Removing a CTP Interface Module, Processor Module, or Clock Module | 61 CTP151 Serial Interface Module | 9 CTP151 T1/E1 Interface Module | 12 CTP151 Platform Overview | 3...

  • Page 69: Removing A Ctp Interface Module, Processor Module, Or Clock Module

    To remove a CTP module: 1. Issue the halt command. 2. Power off the CTP151 device. 3. Wrap and fasten one end of the ESD grounding strap around your wrist and connect the other end to a site ESD point.
  • Page 70 8. Cover the empty chassis slot with a blank filler panel, and tighten the filler panel's captive screws using a Phillips screwdriver. Turn both screws several times before tightening them completely. RELATED DOCUMENTATION Installing a CTP Interface Module, Processor Module, or Clock Module | 59 CTP151 Serial Interface Module | 9 CTP151 T1/E1 Interface Module | 12...
  • Page 71 CTP151 Platform Overview | 3...

  • Page 72: Cabling

    To connect a CTP151 device to a network for out-of-band management (see Figure 14 on page 66): 1. Connect one end of the cable to the management port (labeled MGMT) on the CTP151 device. 2. Connect the other end of the cable to the management switch (see Figure 14 on page...

  • Page 73: Connecting A Ctp151 Device To A Management Console

    Management Port Connector Pinout Information for the CTP151 Device | 31 Connecting a CTP151 Device to a Management Console The CTP151 device has a console port with an RJ-45 connector. Use the console port to connect the device to a management console or to a console server.

  • Page 74: Connecting A Ctp151 Device To A Management Console Using Mini-Usb Type-B Console Port

    (Figure 16 on page 67). If your laptop or PC does not have a DB-9 male connector pin, you must use the Mini-USB console port on the front panel of the CTP151 to connect your laptop or PC directly to the CTP151 device.

  • Page 75: Cabling A Ctp151 Interface Module

    Ensure that you have the following parts and tools available: 1 USB 2.0 Standard-A to Mini-USB cable (p/n 720-037982). To connect the CTP151 device to the console using the Mini-USB Type-B console port: 1. Connect the Standard-A connector of the Mini-USB cable to the host machine (PC or laptop).
  • Page 76 For the serial/multiservice interface module, push the serial HD-26 cable into the module, and tighten the thumb screws. 3. Gently pull the cable to confirm that it is inserted correctly. For more information about CTP151 cable and pinout specifications, see Cable and Pinout Specifications. RELATED DOCUMENTATION CTP151 Platform Overview | 3...

  • Page 77: Configuration

    PART Configuration Accessing the CTP151 Platform | 73 Powering On and Initially Configuring the CTP151 Device | 75...

  • Page 79: Accessing The Ctp151 Platform

    You can use the HyperTerminal application to access the device console. Before you begin connecting a CTP151 device to a console management device, you must ensure that the HyperTerminal properties of the serial port on the console management device are set as follows: Baud rate—9600...

  • Page 80: Using Ssh To Access The Ctp151 Device

    Using SSH to Access the CTP151 Device After you have configured an IP address for the CTP151 device, you can run SSH from a remote host to access the device through its Ethernet port. To connect the Ethernet port to the network: 1.

  • Page 81: Powering On And Initially Configuring The Ctp151 Device

    Device IN THIS CHAPTER Powering On the CTP151 Device | 75 Bringing Up the CTP151 with CTPOS on Internal SSD | 76 Configuring the First Boot Script for the CTP151 Device | 77 Powering Off the CTP151 Device | 80 Powering On the CTP151 Device In this procedure we assume that the device is already connected to a power source.

  • Page 82: Bringing Up The Ctp151 With Ctpos On Internal Ssd

    To bring up the CTP151 device with CTPOS on the internal SSD using a USB storage device: 1. Download and copy the CTPOS software USB installation image to a USB storage device. 2. Insert the USB storage device to the CTP151 chassis, power on the CTP151 device, and monitor the console.

  • Page 83: Configuring The First Boot Script For The Ctp151 Device

    10. Save the configuration and exit the BIOS menu. RELATED DOCUMENTATION Powering On the CTP151 Device | 75 Configuring the First Boot Script for the CTP151 Device | 77 Powering Off the CTP151 Device | 80 Configuring the First Boot Script for the CTP151 Device For the first-time boot process, there is a series of login prompts that require the following settings: You must provide a password for the root account.
  • Page 84 Static routes added to the default interface, if any. Date and time GMT (more precisely, UTC)—Enter these separately in digits for the month, day, hour, and minutes in Coordinated Universal Time (UTC), or accept the internal settings. The device goes into startup mode. For example: ***** First boot of this flash.
  • Page 85 Setting the date (GMT). Please input the minute [0-59] (return for 41): INIT: Entering runlevel: 3 Entering non-interactive startup RELATED DOCUMENTATION Bringing Up the CTP151 with CTPOS on Internal SSD | 76 Powering On the CTP151 Device | 75 Powering Off the CTP151 Device | 80...

  • Page 86: Powering Off The Ctp151 Device

    3. From the Node Operations Menu, select 10) Powerdown Node. 4. Monitor the console output during shutdown and look for the following message: reboot: Power down. 5. Turn off the power switch on the rear panel of the CTP151 device. 6. Remove the power cord.

  • Page 87: Maintenance

    PART Maintenance Maintaining Components | 83 Product Reclamation and Recycling | 87 Contacting Customer Support and Returning the Chassis or Components | 89...

  • Page 89: Maintaining Components

    Storing CTP Modules and Other Components | 83 Cleaning the CTP151 Platform | 84 Removing the CTP151 Device from a Rack or Cabinet | 85 Required Tools for Maintaining the CTP151 Device You need the following tools and other items to replace platform components:...

  • Page 90: Cleaning The Ctp151 Platform

    (Optional) Store the item in its antistatic bag or container within the protective packaging or padded box that the item was shipped in. RELATED DOCUMENTATION Required Tools for Maintaining the CTP151 Device | 83 Cleaning the CTP151 Platform | 84 Cleaning the CTP151 Platform Dust is attracted to the area where the air intake vents are located.

  • Page 91: Removing The Ctp151 Device From A Rack Or Cabinet

    Storing CTP Modules and Other Components | 83 Removing the CTP151 Device from a Rack or Cabinet If you need to relocate an installed CTP151 device, use the procedure described in this topic. (The remainder of this topic uses rack to mean rack or cabinet.)
  • Page 92 2. Place the removed screws in a labeled bag. You will need them when you reinstall the chassis. 3. Lift the chassis from the rack and carefully move the chassis to its new location. RELATED DOCUMENTATION CTP151 Safety Guidelines and Warnings | 43 Mounting a CTP151 Device on Two Posts in a Rack | 53...

  • Page 93: Product Reclamation And Recycling

    Juniper Networks provides recycling support for our equipment worldwide to comply with the WEEE Directive. For recycling information, go to https://www.juniper.net/environmental, and indicate the type of Juniper Networks equipment that you wish to dispose of and the country where it is currently located, or contact your Juniper Networks account representative.
  • Page 94 Products returned through our reclamation process are recycled, recovered, or disposed of in a responsible manner. Our packaging is designed to be recycled and should be handled in accordance with your local recycling policies. RELATED DOCUMENTATION Returning a CTP151 Device or Component for Repair or Replacement | 89...

  • Page 95: Contacting Customer Support And Returning The Chassis Or Components

    Packing a CTP151 Device or Component for Shipping | 91 Returning a CTP151 Device or Component for Repair or Replacement If you need to return a CTP151 device or component to Juniper Networks for repair or replacement, follow this procedure: 1.

  • Page 96: Locating The Chassis Serial Number Id Label On A Ctp151 Device

    Packing a CTP151 Device or Component for Shipping | 91 Locating the Chassis Serial Number ID Label on a CTP151 Device The serial number ID label is located on the back of the chassis on a CTP151 device. See “CTP151 Platform Overview”...

  • Page 97: Packing A Ctp151 Device Or Component For Shipping

    Packing a CTP151 Device or Component for Shipping | 91 Packing a CTP151 Device or Component for Shipping If you are returning a CTP151 device or component to Juniper Networks for repair or replacement, pack the item as described in this topic.

  • Page 98: Packing A Ctp151 Device For Shipping

    Packing a CTP151 Device for Shipping To pack a CTP151 device for shipping: 1. Power off the CTP151 device and remove the power cables. See “Powering Off the CTP151 Device” on page 2. Remove the cables that connect the device to all external devices.
  • Page 99 Write the RMA number on the exterior of the box to ensure proper tracking. RELATED DOCUMENTATION Returning a CTP151 Device or Component for Repair or Replacement | 89 Contacting Customer Support to Obtain a Return Materials Authorization for a CTP151 Device | 90...

  • Page 100: Troubleshooting

    PART Troubleshooting Troubleshooting Hardware and Power Failures | 97...

  • Page 102: Troubleshooting Hardware And Power Failures

    CTP151 Platform Shuts Down | 99 Understanding Alarm Types and Severity Levels on the CTP151 Device Alarms alert you to conditions that might prevent normal operation of the CTP151 device. Table 23 on page 97 provides a list of alarm terms and definitions that may help you in monitoring the device.

  • Page 103: Ctp151 Platform Does Not Power On

    2. Verify that the power supply is delivering the correct voltage, current, and wattage to the device. See the system specifications for your particular CTP Series device. 3. If the device still does not operate, contact the Juniper Networks Technical Assistance Center (JTAC). RELATED DOCUMENTATION...

  • Page 104: Ctp151 Platform Shuts Down

    Understanding Alarm Types and Severity Levels on the CTP151 Device | 97 CTP151 Platform Shuts Down Problem Description: Symptoms: Temperature is too high. Power is lost. Solution 1. Verify that power connections are properly attached. 2. Verify that device is receiving power.

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