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Lenovo ThinkPad E580 User Manual

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Summary of Contents for Lenovo ThinkPad E580

  • Page 2 Note Safety and Warranty Guide Setup Guide User Guide Fifth Edition (November 2019) © Copyright Lenovo 2017, 2019.

  • Page 3: Table Of Contents

    Contents Important safety information ..iii Chapter 1. Product overview ..1 Chapter 3. Enhancing your computer ....29 Chapter 4.
  • Page 4 Chapter 9. Replacing devices ..75 Chapter 7. Troubleshooting computer problems ..57 Chapter 10. Getting support..101 Appendix A. Regulatory information ....105 Appendix B.

  • Page 5: Important Safety Information

    Important safety information Note: Read this first Safety and Warranty Guide Note: Important information about using your computer Protect yourself from the heat that your computer generates.
  • Page 6 Protect yourself from the heat generated by the ac power adapter. Prevent your computer from getting wet. Protect the cables from being damaged. Protect your computer and data when moving it.
  • Page 7 Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: https://pcsupport.lenovo.com/supportphonelist Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product.
  • Page 8 Note: Service and upgrades Note: CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
  • Page 9 Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm , or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
  • Page 10 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 11 Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
  • Page 12 Do not attempt to replace the non-rechargeable coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. The following statement applies to users in the state of California, U.S.A.
  • Page 13 Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...
  • Page 14 Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 15 Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes;...
  • Page 16 Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.

  • Page 17: Chapter 1. Product Overview

    Chapter 1. Product overview Computer controls, connectors, and indicators Front view Camera Microphones Power button Power Shut down...
  • Page 18 Power Options ➙ Choose what the power buttons do Numeric keypad Fingerprint reader (available on some models) ® ThinkPad pointing device TrackPoint pointing stick TrackPoint buttons Trackpad Left-side view ™ ™ USB-C connector ™ Notes:...
  • Page 19 HDMI connector Always On USB 3.1 connector Gen 1 USB 3.1 connector Gen 1 Attention: Audio connector Note: Right-side view MicroSD card slot USB 2.0 connector...
  • Page 20 Attention: Ethernet connector DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector. Security-lock slot Note: Bottom view Fan louvers Note: Speakers...
  • Page 21 Status indicators Note: Caps Lock indicator Fn Lock indicator Speaker-mute indicator...
  • Page 22 Microphone-mute indicator Camera status indicator System status indicators Blinks for three times: Off: Blinks quickly: Blinks slowly: Numeric Lock indicator ac power status indicator White Amber Important product information Machine type and model label...
  • Page 23 FCC ID and IC Certification number Note: Note:...
  • Page 24 Labels for the Windows operating systems ® ® Windows 10 Genuine Microsoft label: Computer features Microprocessor Start System Memory Storage device ™ Display...
  • Page 25 Keyboard Connectors and slots Security features Wireless features Others Statement on USB transfer rate USB device Data rate (Gbit/s)
  • Page 26 Computer specifications Size Maximum heat output (depending on the model) Power source (ac power adapter) Operating environment Maximum altitude (without pressurization) Temperature Note: Relative humidity Attention:...
  • Page 27 Lenovo programs Accessing Lenovo programs An introduction to Lenovo programs Hotkey Features Integration Lenovo Vantage User Guide Notes:...

  • Page 29: Chapter 2. Using Your Computer

    Chapter 2. Using your computer Registering your computer Frequently asked questions Can I get my user guide in another language? How do I access Control Panel? Start Windows System ➙ Control Panel How to turn off my computer? Power Shut down How to partition my storage drive? How do I use battery power more effectively when I am on the go? How do I securely dispose of data stored on the internal storage drive?
  • Page 30 How do I attach an external display? How do I attach or replace a device? I have been using the computer for some time already, and is getting slower. What should I do? Print the following topics and keep them with your computer in case you are unable to access this electronic user guide when necessary.
  • Page 31 Fn key and function keys Keyboard Lenovo - Keyboard Manager Key combinations Fn+Spacebar Fn+B Fn+K...
  • Page 32 Fn+P Fn+S Fn+4 Fn+Left arrow key Fn+Right arrow key Using the ThinkPad pointing device ThinkPad pointing device overview Note: Using the TrackPoint pointing device...
  • Page 33 Note: Point Left-click Right-click Scroll Using the trackpad...
  • Page 34 Point Left-click Right-click Scroll Using the trackpad touch gestures Notes:...
  • Page 35 Two-finger tap Two-finger scroll Two-finger zoom out Two-finger zoom in Swipe three fingers up Swipe three fingers down Customizing the ThinkPad pointing device Settings ➙ Devices ➙ Mouse Settings ➙ Devices ➙ Touchpad Replacing the cap on the pointing stick Notes:...
  • Page 36 Power management Using the ac power adapter Connecting the ac power adapter Attention: Tips on using the ac power adapter Using the battery...
  • Page 37 Checking the battery status Charging the battery Note: When to charge the battery Note: Maximizing the battery life...
  • Page 38 Managing the battery power Power Options Power-saving modes Sleep mode Power Sleep Hibernation mode System and Security Administrative Tools Task Scheduler Conditions Power Wake the computer to run this task Wireless off Cabled Ethernet connections...
  • Page 39 Note: DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. Wireless connections Using the wireless-LAN connection Tips on using the wireless-LAN feature Checking the wireless-LAN connection status Using the Bluetooth connection...
  • Page 40 Note: Settings ➙ Devices ➙ Bluetooth & other devices Bluetooth Send to ➙ Bluetooth device Using the Airplane mode Settings ➙ Network & Internet ➙ Airplane mode Airplane mode Using audio features Headset with a 3.5-mm (0.14-inch), 4-pole plug Conventional headphone Note:...
  • Page 41 Using the smart audio feature SmartAudio Disable Headphone Limiter Using the camera Camera Using a media card Note: Attention: Installing a media card...
  • Page 42 Hardware and Sound Device Manager Action Add legacy hardware Removing a media card Attention: Safely Remove Hardware and Eject Media Note: Using an external display Connecting an external display Connecting a wired display Note:...
  • Page 43 Screen resolution/Display settings ➙ Detect Connecting a wireless display Note: Settings ➙ Devices ➙ Bluetooth & other devices ➙ Add Bluetooth or other device Wireless display or dock Connect Choosing a display mode Duplicate these displays Extend these displays Show only on 1 Show only on 2 Changing display settings Display settings...
  • Page 44 Travel tips on airplanes Settings ➙ Network & Internet ➙ Airplane mode Airplane mode Travel accessories...

  • Page 45: Chapter 3. Enhancing Your Computer

    Chapter 3. Enhancing your computer Finding ThinkPad options...

  • Page 47: Chapter 4. Accessibility, Ergonomic, And Maintenance Information

    Chapter 4. Accessibility, ergonomic, and maintenance information Accessibility information Keyboard shortcuts Note: Windows logo key + U Right Shift for eight seconds Shift five times Num Lock for five seconds Left Alt+Left Shift+Num Lock Left Alt+Left Shift+PrtScn (or PrtSc) keyboard shortcuts key combinations shortcut keys Ease of Access Center Ease of Access ➙...
  • Page 48 Speech Recognition Ease of Access ➙ Speech Recognition Screen-reader technologies Screen resolution Display settings ➙ Display Note:...
  • Page 49 Customizable item size Display settings ➙ Display Note: Industry-standard connectors Documentation in accessible formats Ergonomic information...
  • Page 50 General posture Display Head position Chair Arm and hand position Leg position What if you are traveling? Questions about vision? Cleaning and maintenance Basic maintenance tips...
  • Page 51 Cleaning your computer Cleaning the computer cover Cleaning the keyboard Cleaning the computer screen...

  • Page 53: Chapter 5. Security

    Chapter 5. Security Using passwords Passwords introduction Note: Power-on password Supervisor password Hard disk passwords User hard disk password...
  • Page 54 Master hard disk password Tips on using the hard disk passwords: Notes: Setting, changing, or removing a password Security ➙ Password What to do if you forget your power-on password Security ➙ Password ➙ Power-On Password...
  • Page 55 Enter Current Password Enter New Password What to do if you forget your hard disk password What to do if you forget your supervisor password Hard disk security Using Windows BitLocker Drive Encryption System and Security ➙ BitLocker Drive Encryption...
  • Page 56 Disk Encryption hard disk drive and Encryption solid-state drive Setting the security chip Security Chip Security ➙ Security Chip Security Chip Notes: Active Clear Security Chip Using the fingerprint reader Enrolling your fingerprints Settings ➙ Accounts ➙ Sign-in options...
  • Page 57 Scanning your finger Maintaining the fingerprint reader Deleting data from your storage drive...
  • Page 58 Using firewalls Protecting data against viruses...

  • Page 59: Chapter 6. Advanced Configuration

    Chapter 6. Advanced configuration Installing a Windows 10 operating system Attention: Config ➙ Storage ➙ Controller Mode RST mode Startup ➙ Boot Boot Priority Order USB HDD Restart OS Optimized Defaults Note: UEFI/Legacy Boot Intel® Optane™ Memory...
  • Page 60 Country or region Code Country or region Code Installing device drivers Note: Using the ThinkPad Setup program Configuring ThinkPad Setup Attention: Note:...
  • Page 61 boldface Restart Changing the startup sequence Attention: Startup ➙ Boot Note: Boot Updating the UEFI BIOS...
  • Page 62 BIOS menu Note: Main menu Main Note: UEFI BIOS Version UEFI BIOS Date Embedded Controller Version ME Firmware Version Machine Type Model System-unit serial number System board serial number Asset Tag CPU Type CPU Speed Installed Memory UUID MAC Address (Internal LAN) Preinstalled operating system license UEFI Secure Boot OA3 ID...
  • Page 63 AC Only AC and Battery Notes: Wake On LAN from Dock Enabled Ethernet LAN Option ROM Enabled Legacy Only Both Legacy first UEFI IPv4 Network Stack Enabled UEFI Only Both UEFI first UEFI IPv6 Network Stack Enabled UEFI Only Both UEFI first UEFI PXE Boot Priority IPv4 First...
  • Page 64 Charge in Battery Mode Disabled Always On USB Enabled Keyboard/Mouse TrackPoint Enabled Note: Disabled Trackpad Enabled Note: Disabled Fn and Ctrl Key swap Disabled Enabled Fn Sticky key Disabled Enabled F1–F12 as Primary Function Disabled Enabled Disabled Display Boot Display Device ThinkPad LCD USB Type-C HDMI...
  • Page 65 Power Intel (R) SpeedStep technology Enabled Mode for AC Maximum Performance Maximum Performance Mode for Battery Battery Optimized Battery Optimized CPU Power Management Enabled Power On with AC Attach Disabled Disable Built-in Battery Note: Beep and Alarm Password Beep Disabled Keyboard Beep Enabled Storage...
  • Page 66 Note: Intel (R) Rapid Storage Technology Date/Time menu Note: System Date System Time Security menu Note: Password Supervisor Password Disabled Lock UEFI BIOS Settings Disabled Password at Unattended Boot Enabled Password at Restart Disabled Password at Boot Device List Disabled Boot Password Count Exceeded Error Enabled...
  • Page 67 Set Minimum Length Disabled Power-On Password Disabled Hard Disk x Password Disabled Security Chip Security Chip Type TPM 2.0 Note: Security Chip Type Intel PTT Note: Security Chip Enabled Security Reporting Options SMBIOS Reporting Enabled Clear Security Chip Physical Presence for Clear Enabled UEFI BIOS Update Option Flash BIOS Updating by End-Users...
  • Page 68 Secure RollBack Prevention Disabled Windows UEFI Firmware Update Enabled Memory Protection Execution Prevention Enabled Virtualization Intel Virtualization Technology Disabled Note: Disabled OS Optimized Defaults Disabled Enabled OS Optimized Defaults Enabled Intel VT-d Feature Disabled Note: Disabled OS Optimized Defaults Disabled Enabled OS Optimized Defaults Enabled...
  • Page 69 Internal Device Access Internal Storage Tamper Detection Disabled Anti-Theft Computrace Module Activation Enabled Permanently Disabled Secure Boot Secure Boot Disabled Platform Mode User Mode Secure Boot Mode Standard Mode Secure Boot Reset to Setup Mode Platform Mode Setup Mode Restore Factory Keys Secure Boot Clear All Secure Boot Keys Secure Boot...
  • Page 70 Disabled Startup menu Note: Boot Network Boot UEFI/Legacy Boot Both UEFI/Legacy Boot Priority UEFI First CSM Support UEFI only CSM Support Both Legacy Only CSM Support Boot Mode Quick Option Key Display Enabled Boot Device List F12 Option Enabled Boot Order Lock Enabled...
  • Page 71 Restart menu Note: Exit Saving Changes Exit Discarding Changes Load Setup Defaults Note: OS Optimized Defaults CSM Support UEFI/Legacy Boot Secure Boot Secure RollBack Prevention Intel Virtualization Technology Intel VT-d Feature Discard Changes Save Changes Using system management Desktop Management Interface Preboot eXecution Environment Note: Wake on LAN...
  • Page 72 Network Boot Asset ID EEPROM Note: Enabling or disabling the Wake on LAN feature Config ➙ Network Network Defining a Network Boot sequence Network Boot Boot Startup ➙ Network Boot...

  • Page 73: Chapter 7. Troubleshooting Computer Problems

    Chapter 7. Troubleshooting computer problems General tips for preventing problems Diagnosing problems Note:...
  • Page 74 Troubleshooting Computer stops responding Print these instructions now and keep them with your computer for reference later. Problem Solution Note: Spills on the keyboard Problem Solution Attention: Error messages Message...
  • Page 75 Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution...
  • Page 76 Message Solution Message Solution Message Note: Solution Beep errors Note:...
  • Page 77 Error codes Solutions Memory module problems Print these instructions now and keep them with your computer for reference later. Problem Solution...
  • Page 78 Ethernet problems Problem Solution Hardware and Sound ➙ Device Manager Network adapters Update driver Problem Solution Problem Solution Problem Solution...
  • Page 79 Problem Solution Wireless-LAN problem Problem Solution Bluetooth problem Note: Problem Solution Hardware and Sound ➙ Sound ➙ Playback Bluetooth Hands-free Audio Set Default Stereo Audio Set Default ThinkPad pointing device problems Problem Solution Problem Solution...
  • Page 80 Keyboard problems Problem Solution Keyboard Device Hardware Device Properties status: This device is working properly. Problem Solution Problem Solution Keyboard Fn and function keys Note: Fn and function keys How to use Fn key combinations Fn sticky method Computer screen problems Problem Solution Hardware and Sound ➙...
  • Page 81 Problem Solution Problem Solution Problem Solution Problem Solution Display settings ➙ Display Note: Detect Resolution Display adapter properties Monitor Generic PnP Monitor Generic Non-PnP Monitor...
  • Page 82 Properties Driver Update Driver Browse my computer for driver software Let me pick from a list of available drivers on my computer Show compatible hardware Close Problem Solution Problem Solution Problem Solution External monitor problems Problem Solution Problem Solution Problem Solution...
  • Page 83 Display settings ➙ Display Note: Detect Monitor-2 Display adapter properties Monitor Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Audio problems Problem Solution Hardware and Sound Device Manager Sound, video and game controllers Sound, video and game controllers Problem Solution Hardware and Sound...
  • Page 84 Recording Microphone Array Properties Levels Note: Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Mute Speaker/HP Problem Solution Problem Solution Hardware and Sound Sound Playback Set Default Playback Headset Earphone Set Default...
  • Page 85 Fingerprint reader problems Problem Solution Problem Solution Battery problems Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution ac power adapter problem Problem Solution...
  • Page 86 Power problems Print these instructions now and keep them with your computer for reference later. Problem Solution Problem Solution Problem Solution Power button problem Problem Solution Boot problems Print these instructions now and keep them with your computer for reference later. Problem Solution Problem...
  • Page 87 Solution Problem Solution Problem Solution Problem Solution Problem Solution Hard disk drive problems Problem Solution Problem Solution Startup Boot priority order Excluded from boot order Boot priority order Problem Solution...
  • Page 88 Solid-state drive problem Problem Solution Software problem Problem Solution USB problem Problem Solution Hardware and Sound ➙ Device Manager...

  • Page 89: Chapter 8. Recovery Information

    Chapter 8. Recovery information Resetting your computer Note: Settings ➙ Update & Security ➙ Recovery Reset this PC Get started Using advanced startup options Note: Settings ➙ Update & security ➙ Recovery Restart now ➙ Troubleshoot ➙ Advanced options Advanced startup Recovering your operating system if Windows 10 fails to start Note:...
  • Page 90 Creating and using a recovery USB drive Creating a recovery USB drive Attention: Note: recovery Create a recovery drive Using the recovery USB drive Note: Troubleshoot...

  • Page 91: Chapter 9. Replacing Devices

    Chapter 9. Replacing devices Customer Replaceable Units Self-service CRUs: Optional-service CRUs: Self-service CRUs Optional-service CRUs Static electricity prevention...
  • Page 92 Disabling the built-in battery Power Options Choose what the power buttons do Change settings that are currently unavailable Turn on fast startup Save changes Config ➙ Power Power Disable built-in battery Replacing the microSD card Note: Attention:...
  • Page 93 Note:...
  • Page 94 Replacing the keyboard...
  • Page 100 Replacing the base cover assembly Notes:...
  • Page 101 Replacing the memory module...
  • Page 102 Note: Attention: Replacing the hard disk drive...
  • Page 103 Attention: Removing the hard disk drive...
  • Page 104 Installing the hard disk drive...
  • Page 105 Replacing the speaker assembly...
  • Page 107 Replacing the fingerprint reader...
  • Page 110 Replacing the M.2 solid-state drive Attention: Replacing the long M.2 solid-state drive Note: Config ➙ Storage ➙ Intel (R) Rapid Storage Technology ➙ Intel Optane ➙ Disable...
  • Page 111 Disable Note:...
  • Page 112 Config ➙ Storage ➙ Controller mode RST mode Intel Optane Memory Replacing the short M.2 solid-state drive Note: Config ➙ Storage ➙ Intel (R) Rapid Storage Technology ➙ Intel Optane ➙ Disable Disable Note:...
  • Page 114 Config ➙ Storage ➙ Controller mode RST mode...
  • Page 115 Intel Optane Memory...

  • Page 117: Chapter 10. Getting Support

    Chapter 10. Getting support Before you contact Lenovo Registering your computer Downloading system updates Recording information Recording problem symptoms and details Recording system information Getting help and service...
  • Page 118 Lenovo Support Web site Calling Lenovo Safety and Warranty Guide...
  • Page 119 Telephone numbers Note: Purchasing additional services...

  • Page 121: Appendix A. Regulatory Information

    Appendix A. Regulatory information Certification-related information Product name Compliance ID Machine types Wireless-related information Wireless interoperability Usage environment and your health...
  • Page 122 Locating the UltraConnect wireless antennas ™ Wireless-radio compliance information Brazil wireless-radio compliance information Mexico wireless-radio compliance information Advertencia: Locating wireless regulatory notices Regulatory Notice Regulatory Notice...
  • Page 123 TCO certification Note: Export classification notice Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity...
  • Page 124 Industry Canada Class B emission compliance statement European Union conformity EMC Directive Statement: Radio Equipment Directive Statement: German Class B compliance statement Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit...
  • Page 125 Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord Lenovo product service information for Taiwan Taiwan precautionary vision statement 警語：使用過度恐傷害視力...
  • Page 126 Импортер *Согласно ГОСТ 2.601-2013 «Единая система конструкторской документации. Эксплуатационные документы», пункт 5.1, подпункт 5.1.2, этикетка является видом эксплуатационных документов. Дата изготовления (месяц и год) Единый знак обращения на рынке стран Таможенного союза Brazil audio notice...

  • Page 127: Appendix B. Weee And Recycling Statements Of Countries And Regions

    Appendix B. WEEE and recycling statements of countries and regions General recycling information Important WEEE information WEEE information for Hungary...
  • Page 128 Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor Disposing of Lenovo computer components Disposing of disused lithium batteries from Lenovo computers Disposing of a disused battery from Lenovo notebook computers Recycling information for Brazil Declarações de Reciclagem no Brasil...
  • Page 129 Battery recycling information for the European Union Notice: Disposing of lithium batteries and battery packs from Lenovo products Disposing of battery packs from Lenovo products...
  • Page 130 Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for mainland China...

  • Page 131: Appendix C. Restriction Of Hazardous Substances (Rohs) Directive Of Countries And Regions

    Appendix C. Restriction of Hazardous Substances (RoHS) Directive of countries and regions European Union RoHS Turkish RoHS Ukraine RoHS India RoHS Mainland China RoHS...
  • Page 133 Taiwan RoHS...

  • Page 135: Appendix D. Energy Star Model Information

    Appendix D. ENERGY STAR model information Power plan: Hardware and Sound ➙ Device Manager Network adapters...
  • Page 136 Properties Power Management Allow this device to wake the computer...

  • Page 137: Appendix E. Notices

    Appendix E. Notices Lenovo (United States), Inc. 8001 Development Drive Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing...

  • Page 139: Appendix F. Trademarks

    Appendix F. Trademarks...

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