Issue
Potential cause
No sound
Is the hearing aid turned on?
Is there a battery in the hearing aid?
Is the battery still good?
Is the receiver wire broken or the earmould
clogged?
Is your ear full of wax?
Sound is distorted,
The battery is dead
spluttering or
Is the battery dirty?
weak?
Is the receiver wire broken or the earmould
clogged?
Did your hearing aid get moist?
Battery drains very
Did you leave your hearing aid switched on
quickly.
for long periods of time?
Is the battery old?
Potential solution
Switch it on.
Insert a new battery.
Replace with a new one.
Consult your hearing care professional
Visit your physician.
Replace it with a new one.
Clean it or replace it with a new one.
Consult your hearing care professional
Use a desiccant.
Always switch off your hearing aid when
you are not using them, e.g. during the
night.
Check the battery packaging.
58
Need help?
Do you have a question about the LiNX Quattro 61 and is the answer not in the manual?