Troubleshooting - Philips DECT5154S/07 User Manual

Troubleshooting

Telephone troubleshooting
PROBLEMS
The icon does not
scroll when the handset is
placed on the base
No dialling tone
No ring tone
The icon does not appear
The icon is blinking
- Crackling on the line
The handset displays 'not
available'
- when attempting to add
another handset to the base
station
- when using a handset
Noise interference on your
radio or television
Caller Line Identification (CLI)
service does not work
http://www.philips.com/faqs/dect
www.philips.com/support
CAUSES
- Bad battery contact
- Dirty contact
- Battery is full
- No power
- Batteries are empty
- You are too far from the base station
- Wrong cable
- Line adaptor not plugged to the
line cord
- The ring tone is deactivated
- The Do not Disturb mode is ON
- No mains power
- The handset is too far from the
base station
- Handset not registered to the
base station
- You are too far from the base
station
- The base station is too close to
electrical appliances, reinforced
concrete walls or metal door-
frames
- The procedure to add a handset
has failed, try again
- Maximum number of handsets (6)
has been reached
- Base station is already busy with
another handset (ie : phonebook)
The DECT 511/515 base station or
mains power pack are too close to
electrical appliances
- The service is not activated
Troubleshooting
SOLUTIONS
- Move the handset slightly
- Clean the contact with a cloth
moistened with alcohol
- No need to charge
- Check the connections. Reset
the phone : unplug and plug back
in the mains
- Charge the batteries at least 24
hours
- Move closer to the base station
- Always use the cable provided
- Plug the line adaptor to the line
cord
- Increase the volume (page 50)
- Deactivate it (page 48)
- Check connections
- Move closer to the base station
- Register the handset to the base
(page 28)
- Move closer to the base station
- Move the base station to find a
better place (the higher the
better)
- Disconnect and connect the
base station power supply. Follow
the procedure to register a
handset (page 28)
- Un-register a handset
- Wait until it is available
Move the power pack or base
station as far as possible
- Check your subscription with
your network operator
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