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SANTEC is committed to enhancing your bathroom experience by creating luxury products that will provide
enduring satisfaction. Every effort has been made to satisfy the highest standards of design and production to create
lasting peace of mind for our customers. Proof of purchase must be provided for all warranty claims, SANTEC provides the
following limited warranties on our product.
L E N G T H O F WA R R A N T Y & W H O I S C O V E R E D B Y O U R WA R R A N T Y
F in is he s
1.
: SA N T EC Po li s he d Chrom e, Po li sh ed N ick el a nd S atin N ick el
L imi te d wa rra nt y ag ai nst manu f act u ri ng de f ect s a nd ta rnish to th e o rigina l p urcha ser. Custo m
a t e n ( 10) y e ars l i m i t ed w arranty ag ai n st man uf act uring defects a nd tarn ish to the o rigina l pur cha ser only.
K i tc he n p rod u ct s ca rry a t hre e (3) ye ar li mi t ed w arranty.
C a r tr i dg e s :
2.
Sa nt ec ca rt ri dg e s carry a l if et i me li mi te d w a rr an ty , w ith the ex ceptio n of th ermosta tic a nd
pr e s s u r e b a l a nce d cartri d ge s , w hi ch ca rry a th ree (3 ) yea r limited w a rra nty a ga in st man ufa cturing defec t s t o
th e o r i gi n a l p u rchas e r.
P a r ts :
3.
S a nt e c p art s c arry a t e n (10) yea r limit ed warranty aga inst ma nufa ctur ing d efects, to the
o r i gi n a l p u rchas er. K i t che n prod u ct s c arry a
This warranty does not cover:
Drains
1.
Crystals and/or glass
2.
3.
Damage due to negligence, accident, abuse, improper installation, or improper maintenance such as, but not limited to: heat
from soldering during installation, the use of plumber's putty, damage from tools used during installation, the use or exposure
to chemicals or cleaning products either abrasive or non-abrasive, or the use of any cleaning tool or product other than a
s o f t , c l e a n c l ot h. R ev ers e os m os i s m ay also sh ort e n t he lif e o f the
4
C h a n ges i n t h e
ni s h or i n t he prod u ct du e to n orm al wea r o r a ging d oes no t co v er any p ro ducts or p a rt s
which have been altered or used in a manner not typical for the product.
5.
Loss, damages, or expense, incidental or consequential whatsoever, originating from the purchase, installation, use, repair,
failure, or replacement of any SANTEC pro duct or part, allowed by law.
6.
Commercial and/or Industrial installations and use of the product.
7.
This warranty does not include labor, travel charges, or any costs incurred for repair, removal, installation, servicing,
diagnosing, or handling of either defective or replacement parts.
8.
Access should be provided to the roman tub valves for future service or repair to valves and piping. Under no circumstances will Santec
Faucet, Inc. be liable for any costs associated with the removal of materials for future
access to the tub valves or piping for service or repair.
9.
This warranty does not cover: damage due to negligence, accident, abuse, improper installation, or improper
maintenence such as, (but not limited to): heat from soldering during installation, the use of plumbers putty, damage
from tools used during installation, the use or exposure to chemical or cleaning products, abrasive or non-abrasive, or
the use of any cleaning tool or product other than a soft, clean cloth.
finish or in the product due to normal wear or again and does not cover any product or parts which have been
altered or used in a manner not typical for the product.
the freight carrier, any such claims should be made immediately with the freight carrier. This warranty does not cover any
cost involved in the installation, repair, or replacement of any SANTEC product or parts. This warranty does not cover
and SANTEC will not be held liable for any loss, damages, or expenses, incidental or consequential whatsoever,
originating from the purchase, installation, use, repair, failure, or replacement of any SANTEC product or part, as
allowed by law. The product of components of the covered product will either be repaired, re nished or replaced at the
sole discretion of SANTEC. SANTEC reserves the right to examine any product claimed defective prior to any warranty
claim being accepted or processed, at its sole discretion. This warranty gives you speci c legal rights and you may
have other rights which may vary from state to state.
3501 Challenger Street
Torrance, CA 90503
www.santecfaucet.com
L I F E T I M E L I M I T E D W A R R A N T Y
This warranty only extends to the original consumer purchaser.
W H A T I S C O V E R E D B Y O U R WA R R A N T Y
v e ( 5 ) yea r limited w ar ra nty .
E X C L U S I O N S A N D L I M I T A T I O N S O F WA R R A N T Y
Santec will not be held liable for damage to products caused by
Phone.
Fax.
nishes ca rr y a Lifetime
nish .
This warranty does not cover: changes in the
310.542.0063
310.542.5681
nishes c ar r y
Effective: 05/01/2015
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