Troubleshooting - Philips HB977/01 User Manual

Guarantee restrictions
The tanning lamps are not covered by the terms of the international guarantee.

Troubleshooting

If the appliance does not work properly, this may be due to a defect. In that case we advise you to contact your dealer or a Philips service centre.
The appliance may also fail to work properly because it has not been installed or is not used in accordance with the instructions. In that case you are able to
solve the problem yourself by following the troubleshooting tips below.
Problem
The appliance does not start
The fuse cuts off the power when you switch on the tanning
appliance or during use.
Poor tanning result
The appliance cannot be put back into transport position.
Error codes
The display of the remote control may show error codes. Below we will explain what you should do if an error code appears on the display.
Note: E01 appears in the display for 5 seconds and at the same time you hear a beeping sound.
Note: E02 and codes with a higher number remain visible on the display. If these codes appear, the appliance has a serious problem and must not be used any
longer.
Error code
E01
E02 and codes with a higher number
Possible cause
The plug has not been (properly) inserted into the wall socket.
There is a power failure. Check by means of another appliance.
The lamps are still too hot to go on. Let them cool down for 3 minutes first.
The appliance was not sufficiently cooled and the overheating protection switched the
appliance off automatically. Remove the cause of overheating (e.g. remove a towel that is
blocking one or more vents).Wait for 10 minutes and switch the appliance back on.
The two side lamp units and the centre lamp unit have not been put in the right position (see
'Preparing for use').
Check the fuse of the circuit to which the tanning appliance is connected.The correct fuse type
is a 16A (or 10A for Switzerland and Scandinavian countries) standard fuse or an automatic
fuse.The fuse may also blow because you have connected too many appliances to the same
circuit.
You are using an extension cord that is too long or does not have the correct rating. Consult
your dealer. Our general advice is not to use an extension cord.
You are not following the tanning schedule suitable for your skin type.
The distance between the UV filters and the surface you lie on is larger than prescribed.
When the lamps have been used for a long time, the UV light emitted will decrease.This effect
only becomes noticeable after several years.You can solve this problem by selecting a longer
tanning time or by having the lamps replaced. After 750 operating hours an L will appear on the
display telling you that it is advisable to have the lamps replaced.
You have not pushed the upper part of the appliance backward far enough. Make sure you first
push the upper part backward before pushing it down (see 'Storage').
The appliance fails to unlock automatically. In that case you first have to press unlocking button
(B), after which you can fold the appliance back into transport position in the manner indicated
in chapter 'Storage'. If the appliance fails to unlock several times, contact your dealer or a Philips
service centre.
Solution
Check whether the two side lamps units and the centre lamp unit are in the right position (see
'The appliance does not start' in 'Troubleshooting')
Check whether the vents are open (see 'The appliance does not start' in 'Troubleshooting').
Check the UV filters (the special glass panes that cover the lamps). If these filters are broken,
damaged or missing, stop using the appliance and contact your dealer or a Philips service
centre.
Contact your local dealer or a Philips service centre.
ENGLISH
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