Using quiet mode ............................54 4.10.3 Using holiday mode ............................54 5 Energy saving tips 6 Maintenance and service Overview: Maintenance and service ..........................57 7 Troubleshooting User reference guide ETVZ16S18+23DA6V+9W Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 3
Symptom: The water at the tap is too cold........................59 Symptom: Heat pump failure ............................60 Symptom: The system is making gurgling noises after commissioning................. 60 8 Relocation Overview: Relocation ..............................62 9 Disposal 10 Glossary ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
WD curve type [2.E] Additional zone (only if [4.4]=1, dual zone) Emitter type [3.7] Control (read only) [3.9] Setpoint mode [3.4] Schedule [3.1] WD curve type [3.C] (read only) Tank ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
WD curve type [5.E] (read only) 1.2 Settings menu Setting Fill in… Main zone Thermostat type [2.A] Additional zone (if applicable) Thermostat type [3.A] Information Dealer information [8.3] ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
The User pin code is 0000. User 0000 Advanced user pin code The Advanced user pin code is 1234. Additional menu items for the user are now visible. Advanced user 1234 ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
1 Go to [1]: Room. Room 2 Adjust the desired room temperature. °C – Room a Actual room temperature b Desired room temperature ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 8
There are 2 types of WD curves: slope-offset curve (default), and 2-points curve. If needed, you can change the type in [2.E] Main zone > WD curve type. The way to adjust the curve depends on the type. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 9
For more information, see also: ▪ "4.4 Turning operation ON or OFF" [ 28] ▪ "4.6 Space heating/cooling control" [ 31] ▪ "4.8 Preset values and schedules" [ 40] ▪ "4.9 Weather-dependent curve" [ 49] ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
There are 2 types of WD curves: slope-offset curve (default), and 2-points curve. If needed, you can change the type in [2.E] Main zone > WD curve type. The way to adjust the curve depends on the type. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 11
For more information, see also: ▪ "4.4 Turning operation ON or OFF" [ 28] ▪ "4.7 Domestic hot water control" [ 36] ▪ "4.8 Preset values and schedules" [ 40] ▪ "4.9 Weather-dependent curve" [ 49] ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Waste batteries must be treated at a specialized treatment facility for reuse. By ensuring waste batteries are disposed of correctly, you will help to prevent potential negative consequences for the environment and human health. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Format: Paper (in the box of the indoor unit) ▪ Installer reference guide: Preparation of the installation, good practices, reference data, … Format: Digital files on http://www.daikineurope.com/support-and-manuals/ product-information/ ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 14
The original documentation is written in English. All other languages are translations. Daikin Online Control Heating app If set up by your installer, you can use the Daikin Online Control Heating app to control and monitor the status of your Daikin Altherma heat pump system. For more information, see: http://www.onlinecontroller.daikineurope.com/...
Depending on the system layout, the system can: ▪ Heat up a space ▪ Cool down a space (if a heating/cooling heat pump model is installed) ▪ Produce domestic hot water ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
User interface of the indoor unit e Dedicated Human Comfort Interface (BRC1HHDA used as room thermostat) f Underfloor heating g Radiators, heat pump convectors, or fan coil units ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Installer: 1 h Dials and buttons You use the dials and buttons: ▪ To navigate through the screens, menus and settings of the LCD screen ▪ To set values ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 18
: Turn the right dial. Navigate through the possible values and settings. ▪ : Press the right dial. Confirm your choice and go to the next menu item. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
(*) Only applicable when EKHVCONV2 is installed (**) Only accessible by installer INFORMATION Depending on the selected installer settings and unit type, settings will be visible/ invisible. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Home screen b Main menu screen c Lower level screens: c1: Setpoint screen c2: Detailed screen with values c3: Screen with weather-dependent curve c4: Screen with schedule ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Smart energy is currently being used for domestic hot water. Space operation mode Cooling Heating Outdoor / quiet mode Measured outdoor temperature Quiet mode active Outdoor unit ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 22
Installed heat emitter type: Underfloor heating Fancoil unit Radiator Leaving water temperature setpoint ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 23
"7.1 To display the help text in case of a malfunction" [ 58] for more information. If the corresponding operation (for example: space heating) is not active, the circle is greyed out. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
User settings mode and quiet mode. Displays data and information about the Information indoor unit. Installer settings Restriction: Only for the installer. Gives access to advanced settings. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 25
Restriction: Only for the installer. Commissioning Perform tests and maintenance. Change the active user profile. User profile Turn heating/cooling functionality and Operation domestic hot water preparation on or off. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Current temperature Measured by the unit Desired temperature Turn the right dial to increase/ decrease. Submenu Turn or press the left dial to go to the submenu. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Selected setting and value Possible actions on this screen Go through the list of settings. Change the value. Go to the next setting. Confirm changes and proceed. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Room temperature control OFF Space heating/cooling operation c Space heating/cooling operation ON d Space heating/cooling operation OFF Tank heating operation e Tank heating operation ON f Tank heating operation OFF ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Tank), disinfection mode will remain active. However, if you turn it OFF while disinfection is running, an AH error occurs. 1 Go to [C.3]: Operation > Tank. Operation Space heating/cooling Tank 2 Set operation to On or Off. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
[8.8] Connection status Information about the connection status of the unit, the room thermostat and the LAN adapter. [8.9] Running hours Running hours of specific system components ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
If your unit is a heating/cooling model, it can both heat up and cool down a space. You have to tell the system which operation mode to use. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 32
2 Select a month. 3 For each month, select an option: ▪ Reversible: Not restricted ▪ Heating only: Restricted ▪ Cooling only: Restricted 4 Confirm the changes. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
During room temperature control, you can use the room temperature setpoint screen to read out and adjust the desired room temperature. 1 Go to [1]: Room. Room ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
You can use the leaving water temperature setpoint screen to read out and adjust the desired leaving water temperature. 1 Go to [2]: Main zone or [3]: Additional zone. Main zone Additional zone ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 35
[2.1]: Main zone > Schedule ▪ [3.1]: Additional zone > Schedule 2 Select No. To enable weather-dependent operation for the leaving water temperature "4.9.4 Using weather-dependent curves" [ 52]. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
4.7.2 Reheat mode In reheat mode the DHW tank continuously heats up to the temperature shown on the home screen (example: 50°C) when the temperature drops below a certain value. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
(=reheat tank temperature – hysteresis value; example: 35°C), the DHW tank heats up until it reaches the reheat set point (example: 45°C). This ensures that a minimum amount of hot water is available at all times. Example: ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Activate or deactivate Powerful operation as follows: 1 Go to [5.1]: Tank > Powerful operation 2 Turn powerful operation Off or On. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 39
When powerful operation is active, the risk of space heating/cooling and capacity shortage comfort problems is significant. In case of frequent domestic hot water operation, frequent and long space heating/cooling interruptions will happen. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Electricity: 12 euro cents/kWh [7.5.1]=12 To set the gas price 1 Go to [7.6]: User settings > Gas price. 2 Select the correct gas price. 3 Confirm the changes. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 41
To set the electricity price in case of an incentive per kWh renewable energy Calculate the value for the electricity price with following formula: ▪ Actual electricity price+Incentive/kWh ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 42
Gas price=4.08+(5×0.9) Gas price=8.58 Calculation of the electricity price: Electricity price=Actual electricity price+Incentive/kWh Electricity price=12.49+5 Electricity price=17.49 Price Value in breadcrumb Gas: 4.08 /kWh [7.6]=8.6 Electricity: 12.49 /kWh [7.5.1]=17 ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Most quiet [7.5.4] User settings > Program when a certain electricity tariff is valid. Electricity price > Schedule Example of programming a schedule "4.8.4 Schedule screen: Example" [ 44]. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
To clear the content of the week schedule: 1 Select the name of the current schedule. User defined 1 2 Select Delete. Delete Rename Select 3 Select OK to confirm. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 45
In this example, Monday is the first day you programmed. Thus, the last programmed action is valid up to the first action of next Monday. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 46
5 Repeat this action for all other weekdays. — User defined 1 To program the schedule for Saturday and copy it to Sunday: 1 Select Saturday. 2 Select Edit. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 47
INFORMATION Not all schedules can be renamed. Usage example: You work in a 3-shift system If you work in a 3-shift system, you can do the following: ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 48
1 Program 3 room temperature schedules in heating mode and give them appropriate names. Example: EarlyShift, DayShift and LateShift 2 Select the schedule that you currently want to use. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
See "4.9.4 Using weather-dependent curves" [ 52]. 4.9.2 2-points curve Define the weather-dependent curve with these two setpoints: ▪ Setpoint (X1, Y2) ▪ Setpoint (X2, Y1) ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Examples Weather-dependent curve when slope is selected: ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 51
The icon corresponds to the heat emitter for that zone: ▪ : Underfloor heating ▪ : Fan coil unit ▪ : Radiator ▪ : Domestic hot water tank ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
[2.5] Main zone > Heating WD curve Main zone – Cooling [2.6] Main zone > Cooling WD curve Additional zone – Heating [3.5] Additional zone > Heating WD curve ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Setting the starting date and ending date of your holiday. Activating the holiday mode. To check if holiday mode is activated and/or running is displayed on the home screen, holiday mode is active. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 55
Select a date. ▪ Confirm the changes. 3 Set the last day of your holiday. — ▪ Go to [7.3.3]: Till. ▪ Select a date. ▪ Confirm the changes. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Program to turn ON the domestic hot water pump only during periods of the day when instant hot water is necessary. Example: In the morning and evening. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Turn off any combustible heating devices, ventilate the room, and contact the dealer where you purchased the unit. Do NOT use the unit until a service person confirms that the part from which the refrigerant leaked has been repaired. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Conditions: The user permission level is set to advanced end user. 1 Go to [8.2]: Information > Malfunction history. You see a list of the most recent malfunctions. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
DHW tank to a preset value (Eco setpoint = lower tank temperature) during the day. "4.8.3 Using programming schedules" 43] and "4.8.4 Schedule screen: Example" [ 44]. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
We recommend to purge air with the air purge function of the unit (to be performed by the installer). If you purge air from the heat emitters or collectors, mind the following: ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 61
If yes, make sure that the room where you want to purge air is sufficiently ventilated. Reason: Refrigerant might leak into the water circuit, and subsequently into the room when you purge air from the heat emitters or collectors. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
If you want to relocate parts of your system (user interface, indoor unit, outdoor unit, DHW tank…), contact your installer. You can find the contact/helpdesk number via the user interface. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Do NOT try to dismantle the system yourself: dismantling of the system, treatment of the refrigerant, oil and other parts MUST comply with applicable legislation. Units MUST be treated at a specialised treatment facility for reuse, recycling and recovery. ETVZ16S18+23DA6V+9W User reference guide Daikin Altherma 3 H HT F 4P586461-1 – 2019.07...
Page 64
Optional equipment Equipment made or approved by Daikin that can be combined with the product according to the instructions in the accompanying documentation. Field supply Equipment NOT made by Daikin that can be combined with the product according to the instructions in the accompanying documentation.
Page 68
4P586461-1 2019.07 Verantwortung für Energie und Umwelt...
Need help?
Do you have a question about the Altherma 3 H HT F and is the answer not in the manual?
Questions and answers