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Worm Gear Maintenance
To prolong the life of the machines worm gears, follow the diagram below at regular service intervals:
Lubricate with Good
Quality Machine Oil
Lubricate with Good
Quality Grease
Service and Repair
In the event of breakdown attempt to solve the problem by working through the troubleshooting and FAQ
sections of the Instruction manual. If the problem cannot be identified or fixed contact Semak for technical
assistance on 03 9796 4583.
If the problem cannot be solved over the phone a work order or job number will be provided for a
technician to attend the machine on site and will require a purchase order or credit card before the
booking will be made.
In store service may be subject to call-out, travel time, fuel surcharge, and penalty after-hours rates
depending on the problem. Whenever possible Semak will attempt to minimise these costs.
Semak use Authorised Service Agents. No claims will be recognised by Semak if an unauthorised repairer
attends the machine.
Warranty claims are subject to Semak's discretion, and all warranty work is to be undertaken by Semak
authorised service agents. No claims for warranty will be recognised unless accompanied by a Semak work
order number. It is against company policy to provide verbal confirmation or authorization for warranty
repair over the phone.
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