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Basic Guide
Print Quality Help
If you see banding (light lines), or any other quality
problems in your printouts, try the following solutions.
❏ Make sure you have loaded the paper and place your
original correctly.
& "Loading Paper" on page 5
& "Placing Originals" on page 6
❏ Check the paper size settings and the paper type
settings.
& "Selecting Paper" on page 5
❏ The print head may be clogged. Perform a nozzle
check first and then clean the print head. Press x
and select Maintenance > Nozzle Check.
(a) OK
(b) Needs a head cleaning
Faxing Help
❏ Make sure the phone cable is connected correctly
and check that the phone line works. You can check
the line status by using the Check Fax Connection
function.
& "Connecting to a Phone Line" on page 8
❏ If the fax did not send, make sure that the recipient's
fax machine is turned on and working.
❏ If this product is not connected to a phone and you
want to receive faxes automatically, make sure you
turn on auto answer.
& "Receiving Faxes" on page 11
Note:
For more solutions to faxing problems, see the online
User's Guide.
Where To Get Help
Where To Get Help
Technical Support Web
Site
Epson's Technical Support Web Site provides help with
problems that cannot be solved using the
troubleshooting information in your product
documentation. If you have a Web browser and can
connect to the Internet, access the site at:
http://support.epson.net/
If you need the latest drivers, FAQs, manuals, or other
downloadables, access the site at:
http://www.epson.com
Then, select the support section of your local Epson
Web site.
Note:
If your Epson product is not operating properly and you
cannot solve the problem using the troubleshooting
information in your product's documentation, contact
Epson support services for assistance. See the User's
Guide for Epson support information.
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