Troubleshooting - Philips GC8030/08 User Manual

ENGLISH
14

Troubleshooting

This chapter summarises the most common problems you could encounter with your iron. Please
read the different sections for more details. If you are unable to solve the problem, please contact the
Philips Customer Care Centre in your country.
Problem
The appliance does not become
hot.
Smoke comes out of my new iron
when I switch it on.
The iron does not produce any
steam.
Water droplets come out of the
soleplate.
Flakes and impurities come out of
the soleplate or the soleplate is
dirty.
The appliance produces a pumping
sound.
Dirty water comes out of the
soleplate.
Possible cause(s)
There is a connection problem.
The steam tank has not been switched
on.
The temperature dial has been set to
MIN.
Some parts of the appliance have been
lightly greased in the factory and may
initially give off some smoke when
heated.
There is not enough water in the water
tank.
The steam tank pilot light is still on
(GC8030/GC7030 only).
The selected ironing temperature is too
low for steam ironing.
The water tank has not been properly
attached to the steam tank.
When the iron has been set to a very high
temperature, the steam produced is dry
and hardly visible. It will be even less visible
when the ambient temperature is relatively
high and it will be entirely invisible when
the temperature has been set to MAX.
The selected temperature is too low for
steam ironing.
When you start steam ironing and when
you have stopped steam ironing for a
while, the steam that was still present in
the supply hose will have cooled down
and condensed into water, which causes
water droplets to come out of the
soleplate.
Impurities or chemicals present in the
water have deposited in the steam vents
and/or on the soleplate.
Water is being pumped into the steam
tank.
The pumping sound does not stop.
Too much scale and minerals have
accumulated inside the steam tank.
Solution
Check the mains cord, the plug and
the wall socket.
Set the on/off switch to 'on'.
Set the temperature dial to the
required ironing temperature.
This phenomenon is perfectly normal
and will cease after a short while.
Fill the water tank (see 'Preparing for
use', section 'Filling the detachable
water tank').
Wait until the pilot light goes out
(GC8030/GC7030 only).
Set the temperature to 2 or higher.
Attach the water tank to the steam
tank properly (you will hear a click).
Set the iron to a lower temperature,
e.g. 2, to check if the iron is actually
producing steam.
Set the temperature higher than 2.
This is perfectly normal. Hold the iron
over an old cloth and press the steam
activator when you start ironing
(again).Wait until steam instead of
water comes out of the soleplate.
Clean the soleplate with a damp cloth.
This is normal.
Unplug the iron immediately and
contact an authorised Philips service
centre.
Rinse the steam tank. See chapter
'Cleaning and maintenance'.