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Problem
The Calc-Clean
indicator remains on
continuously.
I can't fasten the lid
onto the milk container.
I can't place the milk
container into the
appliance
I can't press the 2-cup
button.
There is some milk left
in the milk container
after brewing a coffee
variety with milk.
I lost a part of the
SENSEO
machine
®
Can I buy a new or
an additional milk
container?
Solution
1.The descaling program is not yet finished or you have not performed the
descaling procedure correctly. Follow the instructions in chapter 'Descaling' in
the user manual to descale the machine.
2. You probably forgot to remove the Calc-Clean tool. After you have
completed the descaling procedure, i.e. let the descaling program run and
then flushed the machine with water twice, you need to remove the Calc-
Clean tool from the coffee spout.
First push the rear end of the milk container lid (the end without the lever)
onto the edge of the milk container. Then push the other end of the milk
container lid downwards and forwards until the release lever snaps in place.
1. You may have tried to place the milk container into the machine the wrong
side first. Make sure the level indication icons on the milk container are facing
outwards and the milk container is inserted in the direction of the arrows on
the milk reservoir lid
2. You probably did not slide the milk container unit into the machine at
the right height. It is also important that you slide the milk container into
the machine horizontally. If you insert it at the correct height and hold
it horizontally, the sliding ribs will slide easily into the grooves inside the
machine.
3. Make sure the milk container lid cover is properly closed. If the milk
container lid cover is not closed properly, its knob will stick out too far and it
is not possible to slide the milk container into the machine.
1. When you have selected a coffee variety with milk, the light ring round the
2-cup button is out and the 2-cup button does not work because you can
only brew one cup of coffee with milk at the time.
2. The light ring round the 2-cup button is out and the 2-cup button does not
work because there is not enough water in the water reservoir for 2 cups of
black coffee.
3. The valve of the water reservoir is stuck. Check if the valve is stuck when
you fill the reservoir with water. If de valve does not move, take the water
reservoir to your dealer or a Philips service centre.
1. Perhaps you filled the milk container beyond the level required for the
coffee variety you wanted to brew.
2. It is normal for there to be some milk left after brewing a coffee variety
with milk. This extra milk is required to ensure a good foam quality.
We advise you to take the machine to your dealer or a Philips service centre.
You can buy an additional milk container unit. Its type number is HD7010.
EnglisH
1
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