Table Of Contents - Overland Tandberg NEO S Series Service Manual

Preface
General Product Warnings and Cautions ..................................................................................................................3
High Voltage ............................................................................................................................................................3
Heavy Units in Boxes ................................................................................................................................................4
Heavy Unit Installation/Removal ...........................................................................................................................4
Rack Tipping ............................................................................................................................................................4
General Guidelines .................................................................................................................................................4
Product Warranty ..........................................................................................................................................................5
Chapter 1: Overview
Possible Tools Needed ................................................................................................................................................11
Electrostatic Discharge ..............................................................................................................................................11
Grounding Methods ...................................................................................................................................................11
Identify a Failed Component ....................................................................................................................................12
Chapter 2: Library Troubleshooting
Troubleshooting Table ................................................................................................................................................13
Fibre Channel Troubleshooting .................................................................................................................................15
SAS Troubleshooting ...................................................................................................................................................16
Remove Stuck Tape Cartridges ................................................................................................................................17
Emergency Magazine Release .................................................................................................................................18
Upgrade the Library Firmware ...................................................................................................................................18
General Diagnostic Tests ............................................................................................................................................18
System Test .............................................................................................................................................................18
Slot-to-Slot Test .......................................................................................................................................................19
Library Verify Test ...................................................................................................................................................19
Operations During the Library Health Check (LHC) ..........................................................................................19
Chapter 3: Replacing Parts
Add or Replace a Tape Drive ...................................................................................................................................21
Add a New Tape Drive .........................................................................................................................................22
Replace an Existing Tape Drive ...........................................................................................................................23
Replace the Library Controller ..................................................................................................................................24
Prepare the Unit ....................................................................................................................................................24
Remove the Library Controller .............................................................................................................................24
Install the Library Controller ..................................................................................................................................24
Reassemble the Unit .............................................................................................................................................25
Update the System Firmware ..............................................................................................................................25
Add or Replace a Power Supply ..............................................................................................................................26
Add a Redundant Power Supply ........................................................................................................................26
Replace a Power Supply ......................................................................................................................................27
Replace a Magazine .................................................................................................................................................28
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