Product Warranty - Overland Tandberg NEO S Series Service Manual

NEO S-Series Library Service Manual
Preventing Electrostatic Damage. To prevent electrostatic damage, observe the following
precautions:
• Avoid hand contact by transporting and storing products in static-safe containers.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free
workstations.
• Place parts on a grounded surface before removing them from their containers.
• Avoid touching pins, leads, or circuitry.
• Always be properly grounded when touching a static-sensitive component or assembly.
See the next section.
Grounding Methods. There are several methods for grounding. Use one or more of the
following methods when handling or installing electrostatic-sensitive parts:
• Use a wrist strap connected by a ground cord to a grounded workstation or computer
chassis. Wrist straps are flexible straps with a minimum of 1 megohm (±10 percent)
resistance in the ground cords. To provide proper ground, wear the strap snug against
the skin.
• Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on
both feet when standing on conductive floors or dissipating floor mats.
• Use conductive field service tools.
• Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized
reseller install the part. For more information on static electricity, or assistance with product
installation, contact your authorized reseller.

Product Warranty

The customer should only perform the service and repair actions on the tape library
components listed in this document. Any other actions needed should only be performed by an
authorized service center.
The warranty for the tape library shall not apply to failures of any unit when:
• The tape library is repaired or modified by anyone other than the manufacturer's
personnel or approved agent.
• The tape library is physically abused or used in a manner that is inconsistent with the
operating instructions or product specification defined by the manufacturer.
• The tape library fails because of accident, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, modification, or service by anyone other
than the factory service center or its approved agent.
• The tape library is repaired by anyone, including an approved agent, in a manner that is
contrary to the maintenance or installation instructions supplied by the manufacturer.
• The manufacturer's serial number tag is removed.
• The tape library is damaged because of improper packaging on return.
CAUTION:
modifications of any kind.
10400666-005
Warranty becomes immediately void in the event of unauthorized repairs or
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