After-Sales Service And Warranty; Warranty Period; Recommended Maintenance And Inspection; Recommended Maintenance And Inspection Cycles - Daikin FNA25A2VEB9 User Reference Manual

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8 Troubleshooting

7.3

After-sales service and warranty

7.3.1

Warranty period

▪ This product includes a warranty card that was filled in by the
dealer at the time of installation. The completed card has to be
checked by the customer and stored carefully.
▪ If repairs to the product are necessary within the warranty period,
contact your dealer and keep the warranty card at hand.
7.3.2
Recommended maintenance and
inspection
Since dust collects when using the unit for several years,
performance of the unit will deteriorate to some extent. As taking
apart and cleaning interiors of units requires technical expertise and
in order to ensure the best possible maintenance of your units, we
recommend to enter into a maintenance and inspection contract on
top of normal maintenance activities. Our network of dealers has
access to a permanent stock of essential components in order to
keep your unit in operation as long as possible. Contact your dealer
for more information.
When asking your dealer for an intervention, always state:
▪ The complete model name of the unit.
▪ The manufacturing number (stated on the nameplate of the unit).
▪ The installation date.
▪ The symptoms or malfunction, and details of the defect.
WARNING
▪ Do NOT modify, disassemble, remove, reinstall or
repair the unit yourself as incorrect dismantling or
installation may cause an electric shock or fire. Contact
your dealer.
▪ In case of accidental refrigerant leaks, make sure there
are no naked flames. The refrigerant itself is entirely
safe and non-toxic. R410A is a non-combustible
refrigerant, and R32 is a mildly flammable refrigerant,
but they will generate a toxic gas when they
accidentally leak into a room where combustible air
from fan heaters, gas cookers, etc. is present. Always
have qualified service personnel confirm that the point
of leakage has been repaired or corrected before
resuming operation.
7.3.3
Recommended maintenance and
inspection cycles
Be aware that the mentioned maintenance and replacement cycles
do not relate to the warranty period of the components.
Component
Inspection
Electric motor
PCB
Heat exchanger
Sensor (thermistor, etc.)
User interface and switches
Drain pan
Expansion valve
Solenoid valve
The table assumes the following conditions of use:
(1)
Only for units using R32 refrigerant. Refer to the outdoor unit specifications for the type of refrigerant to be used.
User reference guide
8
Maintenance cycle
cycle
(replacements and/or
repairs)
1 year
20,000 hours
25,000 hours
5 years
5 years
25,000 hours
8 years
20,000 hours
20,000 hours
▪ Normal use without frequent starting and stopping of the unit.
Depending on the model, we recommend not starting and
stopping the machine more than 6 times/hour.
▪ Operation of the unit is assumed to be 10  hours/day and
2,500 hours/year.
NOTICE
▪ The table indicates main components. Refer to your
maintenance and inspection contract for more details.
▪ The
table
indicates
maintenance cycles. However, in order to keep the unit
operational as long as possible, maintenance work may
be required sooner. Recommended intervals can be
used for appropriate maintenance design in terms of
budgeting
maintenance
Depending on the content of the maintenance and
inspection contract, inspection and maintenance cycles
may in reality be shorter than listed.
8
Troubleshooting
If one of the following malfunctions occur, take the measures shown
below and contact your dealer.
WARNING
Stop operation and shut off the power if anything
unusual occurs (burning smells etc.).
Leaving the unit running under such circumstances may
cause breakage, electric shock or fire. Contact your dealer.
WARNING
In case the unit is equipped with a refrigerant leakage
1
sensor
, turn off the unit using the ON/OFF button on the
user interface only.
The system MUST be repaired by a qualified service person.
Malfunction
If a safety device such as a fuse, a
breaker or an earth leakage breaker
frequently actuates or the ON/OFF
switch does not function properly.
If water leaks from the unit.
The operation switch does not function
properly..
If the user interface display indicates the
unit number, the operation lamp flashes
and an error code appears.
If the system does NOT properly operate except for the above
mentioned cases and none of the above mentioned malfunctions is
evident, investigate the system according to the following
procedures.
recommended
intervals
of
and
inspection
fees.
Measure
Turn off the main power
switch. In case of R32
refrigerant, turn off the
power using the ON/OFF
button on the user
interface only and contact
your dealer.
Stop operation.
Turn off the main power
switch. In case of R32
refrigerant, turn off the
power using the ON/OFF
button on the user
interface only and contact
your dealer.
Notify your installer and
report the error code.
FNA25~60A2VEB(9)
Split system air conditioners
4P543324-3 – 2018.08

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