Troubleshooting - Alarm.Com ADC-V522IR Installation Manual

LED color
Factory reset
LED color

Troubleshooting

• If issues occur when connecting the camera to the account, power cycle the camera. Unplug the power jack from
the camera for about one minute, and then plug it back in to restore power.
• If issues persist, reset the camera to factory defaults by using the WPS button located on the back of the camera.
Press and hold the WPS button for about 15 seconds until the LED is flashing green and red, then release the
button. The camera reboots with factory defaults. If the camera was previously installed to an Alarm.com account, it
needs to be deleted before it can be installed again.
For further troubleshooting, contact
Questions?
For general information about video set up and frequently asked questions, see
https://answers.alarm.com/Installation_and_Troubleshooting/Video_Devices/Indoor_Fixed_w%2F%2FIR_ADC-V522IR/Indoor_Fixed_w%
Status
AP Mode
Status
Factory reset
Alarm.com CORE technical
Description
To enter AP mode, push the WPS
button and release when flashing
white (about six seconds). To add
the camera to the user's router and
account using AP mode, see
mode.
Description
Caution: This restores factory-
default settings to the camera.
If already installed, the camera may
need to be removed from the
Alarm.com account and re-added
after a factory reset. To perform a
factory reset, push the WPS button
and release when flashing Green
and Red (about 15 seconds).
support.
Video - General.
Updated: Fri, 21 Sep 2018 18:29:15 GMT
AP
4