Should such repair or replacement become necessary, it is recommended that a request for service be made to AlterG, Inc. Stride Smart and the Anti-Gravity Treadmill, or any of its parts, should only be repaired in accordance with instructions provided by AlterG, Inc., authorized representatives of AlterG, Inc., or by AlterG,...
Contact Information AlterG welcomes your inquiries and comments. If you have any questions or comments, please contact our service and support. Contact information list is below. AlterG Headquarters 48438 Milmont Drive Fremont, CA 94538 510 270-5900 www.alterg.com Service and Support...
Section 1: Operating Stride Smart Getting Started The video monitor must be turned on before you power up the Pro 200. All cameras should load automatically upon startup. Focusing and Positioning Cameras There are three cameras provided with your Stride Smart system: front, side, and rear. The cameras will be labeled for each specific use.
The front camera is permanently affixed to the electronic box inside of the treadmill bag. The side and rear cameras are attached to adjustable tri-pods and can be moved around as desired. Figure 2 While in a workout session, to select the camera view, click on the camera button on the left-hand side (Figure 2).
Video Playback To playback video recordings, navigate to the camera page (Figure 3) and click on the playback button. This is above the red record button, to the left of the Speed buttons. Figure 5 Select which video you would like to playback from the thumbnails (Figure 5) and press play.
Figure 8 Adjusting Camera settings The Stride Smart video system will be installed by an AlterG technician, and will be pre-programmed with our default camera settings. These settings are based on our color and contrast recommendations. If you wish to adjust the camera image, click on “Cameras”...
“Reset Cams” (Figure 11). If problems persist, please contact the AlterG support team. Section 3: End of Session Reporting Any videos or session reports not emailed or saved at the end of the session will be deleted.
Figure 13 Select which videos you would like to email by clicking on the boxes below the thumbnail of the video you want. You will see a green check mark appear in the box once selected (Figure 13). You can send as many videos as you would like. They will all come to your inbox as separate emails.
Appendix A: Troubleshooting In most cases any repairs to your Anti-Gravity Treadmill will need to be completed by an AlterG qualified technician. There are however, many things that you can do to troubleshoot problems before a repair technician will be required.
One year parts and labor for the Stride Smart System. • Warranty: AlterG warrants to Customer that Stride Smart is free from manufacturing defects for a period of one (1) year from original date of purchase. The Warranty doesn’t cover damage or...
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