Blackberry Enterprise Server Installation Manual
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Blackberry Enterprise Server Installation Manual

Blackberry Enterprise Server Installation Manual

Blackberry enterprise server for ibm lotus domino installation guide
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BlackBerry Enterprise Server for IBM
Lotus Domino
Version 4.1.4
Installation Guide

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Summary of Contents for Blackberry Enterprise Server

  • Page 1 BlackBerry Enterprise Server for IBM Lotus Domino Version 4.1.4 Installation Guide...
  • Page 2 Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, “Always On, Always Connected” and the “envelope in motion”...
  • Page 3 warranty or guarantee whatsoever in relation to the Third-Party Information and RIM assumes no liability whatsoever in relation to the Third- Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8...

  • Page 5: Table Of Contents

    Checklist: BlackBerry Router system requirements ... 23 Checklist: BlackBerry MDS Connection Service system requirements... 23 Checklist: BlackBerry Collaboration Service system requirements ... 24 Configuring your environment...25 Enabling the messaging environment to communicate with the BlackBerry Enterprise Server ... 25 Create the BlackBerryAdmins group ... 25...
  • Page 6 Modify the server document to permit moving users within a BlackBerry Domain... 25 Setting database permissions...26 Set Microsoft SQL Server permissions ... 27 Set DB2 UDB permissions... 27 Configure remote authentication for the local system account... 27 Create Windows groups to support administrative roles... 28 Enable authentication for administrative roles on remote BlackBerry Managers ...

  • Page 7: Planning Your Blackberry Environment

    You can install all BlackBerry components on one computer, or you can install particular components on separate computers. Consider any impacts on system resources when deciding where to install a component.
  • Page 8 BlackBerry This setup type installs the BlackBerry Manager on a Manager remote computer. BlackBerry Router This setup type installs the BlackBerry Router and the BlackBerry Controller on a remote computer. BlackBerry MDS This setup type installs the BlackBerry MDS Connection...

  • Page 9: Upgrading The Blackberry Enterprise Server

    Service, the BlackBerry Instant Messaging Connector, and Service the BlackBerry Controller on a remote computer. Upgrading the BlackBerry Enterprise Server See the BlackBerry Enterprise Server Version 4.1.4 Upgrade Guide for more information. 1: Planning your BlackBerry environment Considerations A remote BlackBerry Collaboration Service can support multiple BlackBerry Enterprise Servers.
  • Page 10 BlackBerry Enterprise Server for IBM Lotus Domino Installation Guide...

  • Page 11: System Requirements

    Performance Benchmarking for more information about calculating hardware requirements based on the expected use of the BlackBerry Enterprise Server in your environment. System requirements for the BlackBerry Enterprise Server You must confirm that the computer on which you plan to install the BlackBerry Enterprise Server meets the system requirements. Checklists...

  • Page 12: Checklist: Operating System Requirements

    Note: You must install the most current service pack for each Microsoft product. Considerations Install one of the following operating systems on the computer on which you plan to install the BlackBerry Enterprise Server: • Microsoft® Windows® 2000 Service Pack (SP) 4 (Server or Advanced Server editions) •...

  • Page 13: Checklist: Messaging And Collaboration Server Software Requirements

    Live Communications Server 2005. If your instant messaging server is , you must add the IP address of each computer on which you plan to install the BlackBerry Collaboration Service to the CommunityConnectivity document on the Sametime server. If your instant messaging server is Messenger, you must turn on support for Secure Sockets Layer (SSL) authentication of the Novell GroupWise Messenger agents on the computer on which you plan to install the BlackBerry Collaboration Service.

  • Page 14: Checklist: Multidomain Support Requirements

    Install Microsoft® XML Parser Version 4.0 SP2 or later. You can install this program during the BlackBerry Enterprise Server installation. If you are using SNMP monitoring, you must install the SNMP service before you install the BlackBerry Enterprise Server. Visit www.microsoft.com/technet/itsolutions/network/deploy/confeat/snmp.mspx configuring the SNMP service.

  • Page 15: Checklist: Network Environment Settings

    Verify that the BlackBerry Enterprise Server is not installed in a perimeter network (demilitarized zone). Visit www.blackberry.com/knowledgecenterpublic Verify that you have configured the corporate firewall or proxy to permit the BlackBerry Enterprise Server to initiate and maintain an outbound connection to the BlackBerry® Infrastructure on TCP port 3101.

  • Page 16: Checklist: Instant Messaging Environment Settings

    Checklist: Terminal service settings Considerations If your operating system is Microsoft Windows Server 2000, you can install and access the BlackBerry Enterprise Server using the Terminal Services program. You must install the Terminal Services program using Remote Administration mode. Visit for more information.

  • Page 17: Checklist: Database Environment Settings

    If you install the BlackBerry Configuration Database on MSDE 2000, you receive a prompt to accept this change in authentication. If you are installing the BlackBerry MDS Services and if you are using DB2 UDB, you must create the database user account before you create the BlackBerry MDS Services databases.

  • Page 18: System Requirements For Remote Components

    If you are installing the BlackBerry MDS Services, you must use SQL authentication to create the BlackBerry MDS Services databases. If you are using SQL authentication to create the BlackBerry Configuration Database, you must use a different SQL account to create the BlackBerry MDS Services databases.

  • Page 19: Checklist: Blackberry Mds Services System Requirements

    Checklist: BlackBerry MDS Services system requirements System Considerations requirement operating Install one of the following operating systems on the computer on which you plan to install the BlackBerry MDS system Services: • Microsoft Windows 2000 (Server or Advanced Server editions) •...
  • Page 20 BlackBerry Enterprise Server for IBM Lotus Domino Upgrade Guide System Considerations requirement messaging and Install one of the following messaging servers on the computer on which you plan to install the BlackBerry collaboration Enterprise Server with BlackBerry MDS Services: server software •...

  • Page 21: Checklist: Blackberry Attachment Service System Requirements

    Considerations requirement additional If you run a USB hub to implement BlackBerry devices that are connected to the BlackBerry Manager, verify that software the USB driver supports USB1.1-compliant hubs. Install Adobe Acrobat Reader Version 3.0 or later so that you can view the product guides.

  • Page 22: Checklist: Blackberry Manager System Requirements

    Checklist: BlackBerry Manager system requirements System Considerations requirement operating Install one of the following operating systems on the computer on which you plan to install the BlackBerry system Manager: • Microsoft Windows 2000 (Professional, Server, or Advanced Server editions) •...

  • Page 23: Checklist: Blackberry Router System Requirements

    Checklist: BlackBerry MDS Connection Service system requirements System Considerations requirement operating Install one of the following operating systems on the computer on which you plan to install the BlackBerry MDS system Connection Service: • Microsoft Windows 2000 (Server or Advanced Server editions) •...

  • Page 24: Checklist: Blackberry Collaboration Service System Requirements

    Checklist: BlackBerry Collaboration Service system requirements System Considerations requirement operating Install one of the following operating systems on the computer on which you plan to install the BlackBerry system Collaboration Service: • Microsoft Windows 2000 (Server or Advanced Server editions) •...

  • Page 25: Configuring Your Environment

    Members: LocalDomainServers, any groups or users who might administer the BlackBerry Enterprise Server 2. On the server on which you plan to install the BlackBerry Enterprise Server, replicate the group in the Domino Directory. Modify the server document to permit moving users within a BlackBerry...

  • Page 26: Setting Database Permissions

    32 for more information. If you install the BlackBerry MDS Services, you must use a database login instead of a Microsoft Windows account to create and access the BlackBerry MDS Services databases. If you are using a database login to create the BlackBerry Configuration Database, you must use a different login for the BlackBerry MDS Services databases.

  • Page 27: Set Microsoft Sql Server Permissions

    Configure remote authentication for the local system account If you install and use the IBM Lotus Domino server—and by extension the BlackBerry Enterprise Server—using the local system account and you want to use a remote server for the BlackBerry Configuration Database, you must provide the local system account with credentials for authentication.

  • Page 28: Create Windows Groups To Support Administrative Roles

    Create Windows groups to support administrative roles If you are using DB2 UDB, you cannot manage administrative roles using the BlackBerry Manager. You must create Windows groups on the database server for each administrative role and then assign Windows users or groups to those administrative role Windows groups.
  • Page 29 3: Configuring your environment • search locally for the administrative role Windows groups you created...
  • Page 30 BlackBerry Enterprise Server for IBM Lotus Domino Installation Guide...

  • Page 31: Installing The Blackberry Enterprise Server Software

    27 for more information. If the IBM Lotus Domino server is newly installed, you must start it and stop it before you install the BlackBerry Enterprise Server. Turn off the IBM Lotus Domino server automatic start before you install and configure the BlackBerry Enterprise Server.

  • Page 32: Install The Blackberry Enterprise Server

    Confirm that you have the following required installation credentials from your environment: • computer name and port number of the instant messaging server (use the virtual server name and port number where the AJAX service is installed, if applicable in your environment) •...

  • Page 33: Installing The Hosted Blackberry For Ibm Lotus Domino

    BlackBerry Enterprise Server. The Hosted BlackBerry for IBM Lotus Domino is a version of the BlackBerry Enterprise Server that you can provide to an organization. It includes all of the services and components of the BlackBerry Enterprise Server, but uses a different licensing model.

  • Page 34: Resolving Issues After The Installation Process Completes

    Verify that the registry keys identifying your BlackBerry Configuration Database are present. 1. On the computer on which you plan to install the BlackBerry Enterprise Server, start the Registry Editor. 2. In the left pane, browse to HKEY_LOCAL_MACHINE\Research In Motion\ BlackBerry Enterprise Server\Database.

  • Page 35: Postinstallation Tasks

    4. Save and close the file. 5. In the Microsoft Windows Services window, restart the BlackBerry MDS Connection Service service. 6. Complete steps 1 through 5 for every BlackBerry MDS Connection Service that is connecting to a remote BlackBerry Attachment Service.
  • Page 36 BlackBerry Enterprise Server for IBM Lotus Domino Installation Guide...

  • Page 37: Removing The Blackberry Enterprise Server Software

    Remove the database notification system Remove the BlackBerry Enterprise Server software The Java Runtime Environment and Java Web Start software is not removed when you remove the BlackBerry Enterprise Server from your computer. You must remove these applications manually. Shut down the IBM Lotus Domino server.

  • Page 38: Remove The Database Notification System

    Remove the database notification system You might have to restart the Microsoft SQL Server to complete the removal of the database notification system. If you do not want to restart the server, rename the RimEsp.dll file (for example, to RimEspXXX.tmp).
  • Page 40 ©2007 Research In Motion Limited Published in Canada.

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