Smart Functions; Using Lg Smartthinq Application - LG K336NS15 Owner's Manual

SMART FUNCTiONS

18
SMART FUNCTIONS
Using LG SmartThinQ
Application
Things to check before using LG
SmartThinQ
• For appliances with the
1
Check the distance between the appliance
and the wireless router (Wi-Fi network).
• If the distance between the appliance
and the wireless router is too far, the
signal strength becomes weak.
It may take a long time to register or
installation may fail.
2
Turn off the Mobile data or Cellular Data
on your smartphone.
• For iPhones, turn data off by going to
Settings → Cellular → Cellular Data.
3
Connect your smartphone to the wireless
router.
• To verify the Wi-Fi connection, check
that Wi-Fi
lit.
• The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
or logo
• LG SmartThinQ is not responsible for
any network connection problems or any
faults, malfunctions, or errors caused by
network connection.
• If the appliance is having trouble
connecting to the Wi-Fi network, it may
be too far from the router. Purchase a
Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect
or may be interrupted because of the
home network environment.
• The network connection may not work
properly depending on the Internet
service provider.
• The surrounding wireless environment
can make the wireless network service
run slowly.
• The appliance cannot be registered due
to problems with the wireless signal
transmission. Unplug the appliance and
wait about a minute before trying again.
• If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
• The wireless network name (SSID)
should be a combination of English
letters and numbers.
(Do not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating
system (OS) and the manufacturer.
• If the security protocol of the router is
set to WEP, you may fail to set up the
network.
Please change it to other security
protocols (WPA2 is recommended) and
register the product again.
NOTE
icon on the control panel is