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10. Servicing
10.1 The PAGlink V-Mount rear latching mechanism is separate to the
sealed battery case and can be replaced by the user in the event of
damage. Parts and instructions can be obtained from PAG Ltd. or an
authorised PAG service centre.
10.2 Customers should not attempt to open the sealed battery case for
repair or any other purpose. Unauthorised servicing invalidates the
battery guarantee and its air safety status (IATA).
If a fault develops, please contact a PAG service centre to receive a
fault diagnosis. Batteries that require further analysis must be
returned to your nearest PAG service centre. Li-Ion batteries are
classified as dangerous goods and cannot be returned without prior
contact. A consultation will be provided, followed by an estimate,
prior to any repair.
Authorised PAG Service Centres:
Europe & Middle East: Aspectra B.V.
Spoorhaven 78, 2651 AV, Berkel en Rodenrijs, Netherlands
Tel: +31 (10) 5140680, Email: info@aspectra.nl
UK & RoW: PAG Ltd.
565 Kingston Road, Raynes Park, London SW20 8SA, UK
Tel: +44 (0)20 8543 3131, Email: support@paguk.com
The Americas: PAG America (a division of Carr Distribution Group)
18 Center Street, Ramsey, NJ 07446, USA
Tel: +1 631 300 8215, Email: sales@pagamerica.com
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