Tigersecu Super HD 2MP & 5MP 302 Series User Manual

H.265, video security

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2MP & 5MP H.265 Super HD
Video Security DVR System
User Manual
www.tigersecu.com
Copyright © 2019 TIGERSECU, Inc

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Summary of Contents for Tigersecu Super HD 2MP & 5MP 302 Series

  • Page 1 2MP & 5MP H.265 Super HD Video Security DVR System User Manual www.tigersecu.com Copyright © 2019 TIGERSECU, Inc...
  • Page 2: Table Of Contents

    Contents  Contents ....................1 1. Video and Audio ................18 Important Information .................3 2. Schedule .......................18 Q&A ………....................5 3. Advance .....................18 Installation Guide.…................7 Playback Menu ......................19 Remote Control.…................9 1. Playback ..................19 Chapter 1. Start-up Wizard ..............10 2. Backup ..................20 Chapter 2. Live View Screen ..............11 Network Menu ..................20 Status Icons ....................12 1.
  • Page 3 Chapter 4. View DVR remotely on your mobile devices ..29 1. Setup ...................30 2. Playback and backup on App ............32 Chapter 5. View DVR remotely on your computer ....34 1. TIGERSECU (CMS) User Guide for Windows Users ......35 2. TIGERSECU (CMS) User Guide for Mac Users ......37...
  • Page 4: Important Information

    The default resolution of the DVR is 1024x768 pixels which is compatible with most monitors on the market. If your TV/Computer monitor supports the higher n TIGERSECU Super HD 2MP & 5MP 302 Series [4 and 8 channel models] resolution, you may set the output resolution up to 1920x1080 pixels.
  • Page 5 1. The Power Supply, which is supplies with the DVR, is designed ONLY for use with the TIGERSECU DVR. Please do not attempt to connect the DVR Power 5. Download and set up the DVR remote-viewing app TIGERSECU HD Viewer on Supply to cameras as this may present a risk of fire.
  • Page 6: Q&A

    ONVIF-compliant IP cameras. They’re not compatible with SDI cameras. In the event your cameras video displays in black and white, please update 4. I tried to log into the system remotely using TIGERSECU HD Viewer on camera settings at Main Menu > Camera Menu > Camera, change Video my phone, but the app shows “Connection Failed”.
  • Page 7 4-2. If a valid IP address does not appear or QR code status is OFF, please send us images of your DVR network and QR Code screens along with your password (if you’ve changed it) so we can help you further. (service@tigersecu.com) 5. Can I upgrade the hard disk drive to 16TB? 4-Channel and 8-Channel DVRs support up to one 16TB hard drive.
  • Page 8: Installation Guide

    Installation Guide  * Follow us on YouTube (keyword: TIGERSECU) to watch the instructions videos. D) Connect the power and SATA cable to the hard drive while paying attention to the orientation of the HDD. 1. Install/Exchange a Hard Drive E) Carefully place the hard drive to match the mounting holes on the bottom and the side of the DVR.
  • Page 9 Twist and lock the end of the BNC cable to secure the connection. C) You will see TIGERSECU LOGO in a few seconds, then the Live View Screen and the Start-up wizard which will guide you through the basic settings.
  • Page 10: Remote Control

    Remote Control  09) Zoom: Zoom the picture of a selected channel. 01) REC: Enter the Record Schedule Page. 10) Multi-Channel: Switch between multiple screens 02) 0-+10 (numeric keypad): Input numbers, 0 to 10+ display mode. can be used as a quick channel changing like a television, and these will work during either live-viewing 05) 12) 14) 17) ARROW BUTTON: Moves the mode or playback.
  • Page 11: Chapter 1. Startup Wizard

    Startup-Wizard  3. Set the video formats of the cameras. If your camera images appear in black Chapter 1. Startup Wizard and white, change the video formats from Auto to CVI. You may need to type in the default username (admin), password (00000000), then press Enter to log on.
  • Page 12: Chapter 2. Live View Screen

    Chapter 2. Live View Screen Live View is where you can watch live feeds from the cameras. It displays one or all the channels available to you. The Live View screen is useful if you have someone monitoring the channels in real time or you need to check on a specific location.
  • Page 13: Status Icons

    Live View Screen: Icons  The Menu Bar at the bottom of the screen is a handy place to change the view These icons are used to indicate different camera status. See the table below to format of the Live View screen. learn more about these icons: You can also open the Main Menu, where you configure and manage many of the DVRs basic and advanced functions.
  • Page 14 Live View Screen: Icons    Auto Sequence Icon Description Click on the menu bar to see the Auto Sequence page. Setup the interval Display the DVR Main Menu. seconds, choose the channel(s), and the way of displaying them. Show video from one camera in full screen. Click to hide the setting page but keep the sequence.
  • Page 15: Chapter 3. Main Menu

    Chapter 3. Main Menu From the Main Menu, you can access the primary functions of the DVR including camera settings, recording settings, playback recordings, network settings, motion detection settings, hard drive settings, the configuration for the system, and maintenance. * If your camera images appear in black and white, camera settings can be optimized to enable color-images.
  • Page 16: Camera Menu

    From the Camera Page, you may set up the Video Formats of the cameras. A. Place the DVR and the IP camera within the same local network. TIGERSECU 2MP Super DVR supports most D1, AHD, TVI, and CVI cameras. B. Tick IP Mode, then choose Select.
  • Page 17: Live View

    Main Menu  2. LIVE View D. The IP camera will appear in the list. Click Select button. Then click Apply. From the Live View page, you may set the channel’s Name and Display information (for playback interface). Check Hide the channel option when you don’t want to display one or multiple channels from the Live View.
  • Page 18: Privacy Mask

    Main Menu  3. Privacy Mask Mode RS485: • Supported Protocols: Pelco-D/Pelco-P/Merit LiLin Protocol 1/Merit LiLin Use Privacy Mask if cameras are mounted at home or in an office that requires Protocol 2/Samsung/SamsungII/LG-MultixE privacy. This function covers or “blurs” some areas of the videos. Drag a •...
  • Page 19: Record Menu

    Main Menu  2. Schedule From the Record Menu, you may set up the video and audio quality and In the Schedule page, the DVR provides two modes of recording: schedule a recording mode for each day. l All Recording: Record both continuously and when motion is triggered. l Event Recording: Record only when motion is triggered.
  • Page 20: Playback Menu

    Main Menu  ② Here’s the Playback interface. All Recording (Continuous + Event) timeline is marked in purple. Event Recording timeline is marked in blue. From the Playback Menu, you can easily playback the recordings. You can also back up the video to a USB flash drive (to view elsewhere or save space on the hard drive).
  • Page 21: Backup

    Main Menu  Icon Description Show multiple screens on the same page. Or select a channel to display in full screen. Control buttons: Slow Motion (1/2, 1/4, 1/8 speed), Fast Backward((4x,8x,16x,32x), Play/Pause, Fast Forward(4x,8x,16x,32x), Play frame by frame. Switch between the Previous and the Next day. Click to show the Video Editing buttons: Cut Start, Cut End, Cut Backup (USB inserted to the...
  • Page 22: Network

    DVRs. in the TIGERSECU CMS Client. TIGERSECU DVR also offers network types like PPPoE and 3G. Choose these If you are unable to access the DVR remotely, please contact us via email: options only when necessary. And, if the connection fails, try DHCP again.
  • Page 23: Mail

    Main Menu  4. Mail (Only Yahoo Mail is supported) Click OK and Apply after you fill in all the information. To get email notifications, add Sender (Mail from), type in SMTP Server, Port, Allow apps that use less secure sign in. Please visit the link below and turn on User, Password, Recipient (Mail to).
  • Page 24: Event Menu

    Main Menu  1. Motion ②. Choose Enable, then choose the recipients, Click OK and Apply. In the Motion page, choose the channel to set up motion detection. You may change the Sensitivity between 0 and 100. Then, select Enable Motion. The area covered by the white grid will detect and notify you when motion is triggered.
  • Page 25: Video Loss

    Main Menu  Notification: If you’ve logged in using the mobile app (TIGERSECU HD Viewer) and enabled Notify, click Notification Setup to choose the mobile devices that receive notifications. (See chapter 4, page 30 for detailed instruction.) * Click Apply to All if you want to apply the same settings for all channels.
  • Page 26: Hdd Menu

    Main Menu  The Configuration Menu allows you to configure general DVR settings. In the HDD Menu, you will see the list of hard drives (USB Flash Drive) connected to the DVR. 1. System If you didn’t follow the start-up wizard to format the hard, please format it here On the Settings page, basic system settings can be changed.
  • Page 27: Time Settings

    Main Menu  Time Settings ① Click Edit to change admin (default) password (00000000 by default) On the Time Settings page, you may set up Time Zone and Time/Date Format, and so on. The DVR default Time Zone is GMT-8 for the United States (Greenwich Mean Time -8).
  • Page 28: Maintenance Menu

    2. Upgrade 1. Maintenance Contact us via service@tigersecu.com for the latest firmware. Then follow the instructions to download the upgrade firmware to a USB flash drive and click the On the Maintenance page, Auto Rebooting the DVR from time to time helps button Upgrade from USB Flash Drive to upgrade the firmware.
  • Page 29: Reset Default

    Main Menu  4. Reset Default Resetting the system configuration will erase basic settings. Please reset only in cases like when you forget your username or password.
  • Page 30: Chapter 4. View Dvr Remotely On Your Mobile Devices

    Chapter 4. View DVR remotely on your phone You can view your DVR remotely from your phone or iPad if you want to check up on what is happening or receive a notification. Live view, playback, backup, PTZ control and a lot of other great features are supported.
  • Page 31 For iPhone/iPad User ③ Open the app, choose +, then scan QR code, scan your unique QR code. ① Download TIGERSECU HD VIEWER from App Store or Google Play. ④ Then, tap the name of the DVR to enter the viewing page.
  • Page 32 View DVR Remotely on your mobile devices  For Android Phone Users:   ⑤ Open the App, click add , then Scan QR code, scan your unique QR Code. App Icon Description The app supports viewing multiple channels (1/4/9/16) on the same page, while in landscape mode (with your phone held horizontally).
  • Page 33: Setup

    View DVR Remotely on your mobile devices    Then, go to the Main Menu – Event Menu – Motion - Enable Motion – then click Play. Trigger Setting – Linkage Action – Notification (Check) – Notification Setup – Choose the name of your phone. Click OK. App Icon Description Rewind...
  • Page 34 View DVR Remotely on your mobile devices    iPhone Backup ③ Check the backup files here. Android Backup * You may use the keywords TIGERSECU HD Viewer on YouTube to watch our instruction video about TIGERSECU HD Viewer.
  • Page 35: Chapter 5. View Dvr Remotely On Your Computer

    Chapter 5. View DVR remotely on your Computer You can view the DVR remotely from your computer whether it is a PC or Macintosh. You may want to do this for DVR placed in remote locations from where you are. For example, you may want to monitor your cottage from home or work and likewise, monitor your business from home.
  • Page 36: Tigersecu (Cms) User Guide For Windows Users

    View DVR Remotely on your Computer  b) Default Port: 80 c) Default User: admin. Step 1: Download and install TIGERSECU CMS on your computer. d) Default Password: 00000000 (eight zeros) Download Link: http://www.tigersecu.com/cms-win.zip e) Click Connect. Step 2: Open the software, and you will see the login page like the one below: (You may change the Port, User, Password in the DVR settings.
  • Page 37 View DVR Remotely on your Computer  e) Type in External IP address into the Host field, Port you assigned for the can be different depending on the router and manufacturer. DVR, Default User Name: admin, Default Password: 00000000 (eight zeros) Open Internet Explorer or your browser and enter the Default Gateway number *You may click the drop-down menu to avoid entering the information repetitively.
  • Page 38: Tigersecu (Cms) User Guide For Mac Users

    View DVR Remotely on your Computer  b) Type in the Hostname that ends with SwiftConn.com in the Host field, The Port you assigned for the DVR, default User: admin, default Password: ①: Download TIGERSECU CMS to your Mac. 00000000. Click Connect. Download Link: http://www.tigersecu.com/cms-mac.zip ②: Open the software.
  • Page 39 View DVR Remotely on your Computer  *You may keep TIGERSECU CMS in Dock so you could easily find it the next time. You may right-click on the icon, then choose Option, Keep in Dock. Tips: You may check the YouTube video below regarding: How to...

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