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Ceridian Dayforce Touch Clock User Manual

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Dayforce Touch Clock
User Manual [ENG]
July 2018
WARNING: This manual contains information on limitations regarding product use,
function and information on the limitation and liability of the manufacturer. Read the
entire manual carefully.
Read and save these instructions! Follow all warnings and instructions
specified within this document and/or on the equipment. Always
ensure you obtain the latest version of the User Guide. Updated
versions of this User Guide are available by contacting your Ceridian
HCM administrator.



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  Summary of Contents for Ceridian Dayforce Touch Clock

  • Page 1 Read and save these instructions! Follow all warnings and instructions specified within this document and/or on the equipment. Always ensure you obtain the latest version of the User Guide. Updated versions of this User Guide are available by contacting your Ceridian HCM administrator.
  • Page 2: Important Safety Instructions

    Page 2 of 32 DF Touch IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of fire, electric shock and/or injury, observe the following safety precautions: • Do not spill any type of liquid on the equipment. • Do not attempt to service this product yourself. Opening or removing the cover may expose you to dangerous voltage or other risk.
  • Page 3: Maintenance

    Page 3 of 32 DF Touch • Do not attempt to disassemble the LCD Module. CLEANING If the display surface is contaminated, moisten a use a soft cloth and isopropyl alcohol to clean it. Other cleaners such as ketone (e.g., acetone), and/or aromatic solvents (e.g., benzene und toluene) may damage the display.
  • Page 4: Specifications

    Page 4 of 32 DF Touch SPECIFICATIONS This document describes the technical specifications of the DF Touch clock terminal. Display and Keypad Capacitive Touch, 7 inch, 1024x600 pixels, hardened glass surface. Processor CPU: 1GHz Dual Core ARM Cortex A9 RAM: Memory 1GByte 528 MHz SoDIMM, Non-volatile FLASH memory 8GByte Environment Operating temperature: 0°...
  • Page 5: Operating System

    Page 5 of 32 DF Touch Charge time: 16Hrs (on first use) Charging (normal): 0° to 45°C (32° to 113°F) Storage: -20° to 35°C (-4° to 95°F) Discharging (battery): -20° to 60°C (-4° to 140°F) Operating System Android 4.0.4 (ICS) Android 6.0.1 (Marshmallow) –...
  • Page 6: Internet Connectivity

    Only 2.4Ghz bandwidth is supported – 5Ghz is not supported 6.10 Camera Integrated camera with 3 Megapixels resolution and torch flash. 6.11 LED Three-color LED (red, green, blue) for status display 6.12 External ports Two USB ports for specific and Ceridian-certified external devices:...
  • Page 7 Page 7 of 32 DF Touch Ports for model A7, A8...
  • Page 8: Barcode Reader

    Page 8 of 32 DF Touch Ports for model A2-A6 6.13 Optional Readers & Modules (extra cost) Fingerprint Biometric reader Barcode slot reader (visible or infra-red light) Magnetic slot reader Proximity reader (125Khz or 13.5Mhz – for HID Proxpoint™, iClass™, Mifare™, NFC) 6.14 Barcode Reader Symbologies decoded: •...
  • Page 9: Terminal Block

    Page 9 of 32 DF Touch • Code 128 • Codabar • Interleaved 2 of 5 • Industrial 2 of 5 • Matrix 2 of 5 • UPC-A/UPC-E • EAN-8/EAN-13 • EAN/UCC 128 • China Postal Code • MSI Plessy Code •...
  • Page 10: Time Synchronization

    Page 10 of 32 DF Touch 6.17 Time Synchronization Terminal uses web service to synchronize its time with Dayforce servers. 6.18 Dimensions (Approximate) 11 in (28cm) wide 5.5 in (14cm) high 2.25 in (6cm) deep without wall-mount 3 in (7.5cm) deep with 10 degree wall-mount Weight about 4.4 lbs (2Kg) with packaging BATTERY PACK (OPTIONAL) A battery pack is not shipped with the clock, but can optionally be...
  • Page 11 BATTERY PACK INSTALLATION INSTRUCTIONS Disclaimer: These instructions are for battery pack model L18650-2ACR, manufactured by Fedco Batteries. Use of any other battery is not covered by this document is potentially hazardous and will void the Dayforce Touch Clock warranty. L18650-2ACR Battery Instructions This product may be supplied with a rechargeable Lithium Ion battery.
  • Page 12 Page 12 of 32 DF Touch Misuse or improper disposal of the battery pack may cause the battery to become very hot, ignite, or explode. When disposing of a battery pack, contact your local waste disposal service provider regarding local restrictions on the disposal and recycling of batteries.
  • Page 13 Page 13 of 32 DF Touch L18650-2ACR Battery Pack Place the metal clip over the battery as shown in the following figure: Metal clip on battery pack...
  • Page 14 Page 14 of 32 DF Touch Slide the battery with clip into the back of the terminal so that the metal clip is under the plastic tab as pictured in the following figure: Inserting the battery Then, snap it down so that the two cutouts on the side snap under the plastic tabs on the side of the battery clip.
  • Page 15 Page 15 of 32 DF Touch Insert the battery-wire connector onto the pins as shown: Inserting the wire connectors Battery connected...
  • Page 16 Page 16 of 32 DF Touch 8.1.4 Removing the L18650-2ACR Battery Disconnect the white battery connector, and loosen the plastic tabs by pulling apart as shown, and remove the battery: Removing the battery Handle, store, and dispose of the battery according the safety instructions above.
  • Page 17 Page 17 of 32 DF Touch Notes: 1. A system running on battery power can be shut down by pressing the reset button which is located along the bottom edge of the unit. This button can be pressed using a paper clip or small screwdriver.
  • Page 18: Installation Instructions

    Page 18 of 32 DF Touch • Face detection and capture: The clock captures an image of the user’s face and saves it in the client’s instance so that it can then optionally be viewed on the timesheet. This option uses a great deal of data storage.
  • Page 19 Page 19 of 32 DF Touch Figure 1: Wall-mount from rear Use the holes marked A in Figure 1 to mount the clock to a wall, or the holes marked B to attach the wall-mount to a standard NEMA double gang electrical box.
  • Page 20 Page 20 of 32 DF Touch Figure 2: Wall-mount with cables 10.2 Connecting and attaching the clock With the clock held close to the wall-mount, insert the cable plugs into the appropriate receptacles. Figures 3 and 4 show the clock with cables connected.
  • Page 21 Page 21 of 32 DF Touch Figure 3: Clock with cables connected and wall mount Figure 4: Clock with cables connected and partial wall mount...
  • Page 22 Page 22 of 32 DF Touch 10.3 Removing the clock To remove the clock from the wall-mount, insert the key into the lock and turn clockwise 90 degrees. You can then lift the clock off the hooks and detach the cables. 10.4 Note re Power Supply Clocks are supplied with both an external low current power pack which delivers 24V DC and Power over Ethernet (PoE) functionality.
  • Page 23: Networking Information

    Ceridian servers in the cloud when powered up and connected to the internet. All clocks must be assigned (registered) to a client in the Ceridian Admin Server by Ceridian personnel. Clocks will not connect if they have not been properly assigned.
  • Page 24: Troubleshooting Network Connectivity

    “Register Now”’ means that the clock is not connected to the Internet. Clocks with a Ceridian Clock Program Loaded show a round green dot (the status indicator) in the lower left hand of the screen to indicate that the clock is communicating successfully. An orange (yellow) indicator means that there may be a communications problem.
  • Page 25 Ceridian server. If you get an obviously different message (e.g., “Cannot display the webpage”), then there is an issue preventing access to the Ceridian server. 1. If you get the “Service” page as described in the previous step,...
  • Page 26: Resetting The Clock

    Page 26 of 32 DF Touch 13 RESETTING THE CLOCK Reset the clock by pressing the reset button at the bottom of the clock. Use a small flat head screwdriver (or the end of a paper clip) to reach the button and press gently, as depicted in section 8.3 of this document. Alternatively, use the Reset control on the Administrator Mode Screen, or (if there is no battery backup installed), temporarily remove external power from clock.
  • Page 27 Page 27 of 32 DF Touch 1. Tap Network Setup and choose Ethernet Configuration. 2. Clear the Use Dynamic IP Address check box. 3. Type the following information into the appropriate fields: o IPv4 Address o Subnet Mask o Default Gateway o Primary DNS Server o Secondary DNS server 4.
  • Page 28: Compliance Information

    Page 28 of 32 DF Touch 15 COMPLIANCE INFORMATION FCC STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 29 Page 29 of 32 DF Touch INDUSTRY CANADA STATEMENT This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 30 Page 30 of 32 DF Touch Model: DFTouch (WR) FCC ID: 2AC2N-DFTOUCHWR IC ID: 12286A-DFTOUCHWR Contains Transmitter Modules o FCC ID: RYK-WUBR170GNM o IC ID: 6158A-WUBR170GNM o FCC ID: Z64-WL18SBMOD o IC ID: 4511- WL18SBMOD o FCC ID: 2AJLM-UNT1422 o IC ID: 21879-UNT1422 Model: DF Touch (W) Contains Transmitter Module:...
  • Page 31 Page 31 of 32 DF Touch...
  • Page 32 Page 32 of 32 DF Touch 16 CONTACTS USA: Ceridian HCM, Inc 3311 East Old Shakopee Road Minneapolis 55425 MN. For support call +1 866 748-7066 Canada: Ceridian Canada Ltd 125 Gary Street Winnipeg, R3C 3P2 For support call +1 877 237-4342 Europe: Dayforce Europe Ltd.