Troubleshooting - Philips AZ1138/00 User Manual

If a fault occurs, first check the points listed below before taking the set for repair.
Do not open the set as there is a risk of electric shock. If you are unable to remedy a
problem by following these hints, consult your dealer or service centre.
WARNING:
Under no circumstances should you try to repair the set yourself, as
this will invalidate the guarantee.
Problem
No sound/ power
Display does not function
properly/ No reaction to
operation of any of the controls Reconnect after a few seconds.
no d1SC, Cd Err or
nF d1SC indication/ MP3CD/
CD playback does not work
The disc skips tracks
Sound skips during
MP3 playback
Cannot find desired MP3 title
Poor cassette sound quality
Recording does not work
Solution
– Volume not adjusted. Adjust the VOLUME.
– Mains cord not securely connected.
Connect AC mains cord properly.
– Batteries exhausted /incorrectly inserted.
Insert (fresh) batteries correctly.
– Electrostatic discharge.
Switch off and unplug the set.
– No disc inserted. Insert a disc.
– Disc badly scratched/ dirty.
Replace/ clean disc (see maintenance).
– CD-R(W) is blank or the disc is not finalised.
Use a finalised CD-R(W).
– Laser lens steamed up.
Wait until lens has recovered to room temperature.
– Incompatible format used for MP3. Check if your disc
format is ISO 9960, Joliet, finalised multisession.
– Disc damaged or dirty. Replace or clean CD.
– SHUFFLE or a programme is active.
Quit SHUFFLE/ programme mode.
– MP3file made at compression level exceeding 320 kbps.
Use a lower compression level to record CD tracks
into MP3 format.
– Wrong file extension/ used.
Change file extension to .MP3
– Dust and dirt on the heads, etc.
Clean deck parts, see maintenance.
– Use of incompatible cassette types (METAL or
CHROME). Only use NORMAL (IEC I) for recording.
– Cassette tab(s) may be broken. Apply a piece of
adhesive tape over the missing tab space.

Troubleshooting

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