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Tekelec EAGLE 5 System Manual

Integrated signaling system
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Tekelec EAGLE
5
Integrated Signaling System
System Manual - EOAP
910-2970-001 Revision C
August 2006

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Summary of Contents for Tekelec EAGLE 5

  • Page 1 ® Tekelec EAGLE Integrated Signaling System System Manual - EOAP 910-2970-001 Revision C August 2006...
  • Page 2 Information in this documentation is subject to change without notice. Unauthorized use or copying of this documentation can result in civil or criminal penalties. Any export of Tekelec products is subject to the export controls of the United States and the other countries where Tekelec has operations.

  • Page 3: Table Of Contents

    User Application Layer (UAL) Software ............2-11 Other Software Packages .................2-11 Interfaces ........................2-13 EOAP-to-STP ....................2-13 EOAP-to-SEAS ....................2-15 Administration ......................2-18 EAGLE 5 ISS Provisioning ................2-18 EOAP Retransmission Delay ................2-19 Maintenance ......................2-19 910-2970-001 Revision C, August 2006...
  • Page 4 Configuring the OAP Port at the EAGLE 5 ISS ..........4-4 Configuring the OAP from the EAGLE 5 ISS Terminal .......4-11 Reprovisioning ......................4-27 Changing the OAP Configuration from the EAGLE 5 ISS Terminal ..4-27 VI Editor Quick Reference ..................4-39 Chapter 5. Test Procedures .................. 5-1 Overview ........................
  • Page 5 Table of Contents Remove Cables ....................6-14 Remove Cards ....................6-17 Remove Card Cage ..................6-18 Install Cards ...................... 6-22 Reconnect Cables ..................... 6-24 Power Up EOAP/Fan Assembly ..............6-31 CD-ROM Drive Card ..................... 6-34 Fan Assembly ......................6-41 Remove Fan Assembly ..................6-42 Install Replacement Fan Assembly ...............
  • Page 6 Table of Contents Required Daemons ................... 7-42 External Connectivity ..................... 7-46 No External EOAP Connectivity ..............7-46 External Interfaces ....................7-47 EOAP-to-EAGLE 5 ISS Interface ..............7-47 EOAP-to-SEAS Interface ................. 7-51 Index 910-2970-001 Revision C, August 2006...
  • Page 7 Figure 2-2. EOAP Shelf ..................2-4 Figure 2-3. User Application Layer ..............2-11 Figure 2-4. Operating Context of EOAP ............2-13 Figure 2-5. EOAP-to-EAGLE 5 ISS Interface ..........2-14 Figure 2-6. EAGLE 5 ISS-to-SEAS Interface ............ 2-16 Figure 3-1. Removing a Card ................3-3 Figure 3-2.
  • Page 8 List of Figures Figure 3-28. Route Terminal Cables on EOAP Shelf Backplane ....3-46 Figure 3-29. Route EOAP Terminal Cables to Cable Rack ......3-47 Figure 3-30. Locate Cables on EOAP Backplane ..........3-50 Figure 3-31. Secure Cables from EOAP to Cable Rack ........3-52 Figure 3-32.
  • Page 9 List of Figures Figure 6-12. Remove Screws and Washers from Frame Rail ....... 6-18 Figure 6-13. Locate Mounting Brackets for EOAP Card Cage ....6-19 Figure 6-14. Attach Mounting Bracket to EOAP Card Cage ......6-20 Figure 6-15. Attach Card Cage to Rear of Frame Rail ........6-21 Figure 6-16.
  • Page 10 List of Figures Figure 6-46. Pressing the Faceplate ..............6-59 Figure 6-47. Locate Power Supply Card ............6-67 Figure 6-48. Loosening Captive Screws of Power Supply Card ....6-68 Figure 6-49. Free the Card from the EOAP Card Cage ......... 6-68 Figure 6-50.
  • Page 11 List of Tables Table 1-1. Basic RMA Types ....................1-11 Table 1-2. RMA Reasons for Return ..................1-11 Table 2-1. Status LEDs of the EOAP System ................ 2-5 Table 2-2. EOAP Port Labels and Functions ................ 2-7 Table 2-3. SCSI Addresses ....................... 2-8 Table 2-4.
  • Page 12 List of Tables 910-2970-001 Revision C, August 2006...

  • Page 13: Chapter 1. Introduction

    Introduction Overview ......................1–2 Purpose ......................1–2 Scope........................1–2 Related Publications..................1–2 Customer Care Center ..................1–8 Emergency Response ..................1–10 Site Requirements ..................1–16 About this Document..................1–17 Conventions....................1–17 References ....................... 1–17 Acronyms ....................1–18 910-2970-001 Revision C, August 2006...

  • Page 14: Overview

    Related Publications The System Manual – EOAP is part of the EAGLE 5 ISS documentation set and may refer to one or more of the following manuals: • The Commands Manual contains procedures for logging into or out of the...
  • Page 15 Engineering and Administration Center (SEAC) or a Signaling Network Control Center (SNCC). Each procedure includes a brief description of the procedure, a flowchart showing the steps required, a list of any EAGLE 5 ISS commands that may be required for the procedure but that are not...
  • Page 16 • The Dimensioning Guide for EPAP Advanced DB Features is used to provide EPAP planning and dimensioning information. This manual is used by Tekelec personnel and EAGLE 5 ISS customers to aid in the sale, planning, implementation, deployment, and upgrade of EAGLE 5 ISS systems equipped with one of the EAGLE 5 ISS EPAP Advanced Database (EADB) Features.
  • Page 17 EAGLE 5 ISS. • The FTP-Based Table Retrieve Application (FTRA) User Guide describes how to set up and use a PC to serve as the offline application for the EAGLE 5 ISS FTP Retrieve and Replace feature.
  • Page 18 EAGLE 5 ISS documentation set. • The LNP Feature Activation Guide contains procedural information required to configure the EAGLE 5 ISS for the LNP feature and to implement these parts of the LNP feature on the EAGLE 5 ISS: — LNP services —...
  • Page 19 Introduction • The Provisioning Database Interface Manual defines the programming interface that populates the Provisioning Database (PDB) for the EAGLE 5 ISS features supported on the MPS/EPAP platform. The manual defines the provisioning messages, usage rules, and informational and error messages of the interface.

  • Page 20: Customer Care Center

    To receive technical assistance, call the Customer Care Center at one of the following locations: • Tekelec, UK – Phone+44 1784 467 804 – Fax:+44 1784 477 120 –...

  • Page 21: Problem - Major

    Introduction Problem – Major Major problems cause conditions that seriously affect system operations, or maintenance and administration, and require immediate attention as viewed by the customer upon discussion with the supplier. Because of a lesser immediate or impending effect on system performance, the urgency is less than in a critical situation.

  • Page 22: Response

    Call 24 hours a day, 7 days a week Tekelec, UK • Phone +44 1784 467 804 • Fax: +44 1784 477 120 • Email: ecsc@tekelec.com Tekelec, USA • Phone (within the continental US) (888) FOR-TKLC • Phone (outside the continental US) +1 919-460-2150 • Email: support@tekelec.com Emergency response provides immediate coverage, automatic escalation, and other features to ensure a rapid resolution to the problem.

  • Page 23: Hardware Repair And Return

    Any system components being returned for repair or replacement must be processed through the Tekelec Return Material Authorization (RMA) procedures. A hardware repair is defined as an item returned to Tekelec due to a failure, with the returned item being repaired and returned to the customer. It is essential that serial numbers are recorded correctly.

  • Page 24: Repair And Return Shipping Instructions

    Repair and Return Shipping Instructions All returned equipment, assemblies, or subassemblies must be shipped to the Tekelec Repair and Return Facility specified by the Customer Care Center specialist. The item being returned must be shipped in the original carton or in an equivalent container assuring proper static handling procedures and with the freight charges prepaid.
  • Page 25 Introduction WI005219 WI005220 • Tekelec card type: (e.g., ILA, MPL, DSM, etc): • Tekelec card part number (870-####-##): • Associated serial number (102########): • Reason for return or replacement (isolated from system): • Full name of person the replacement card is being shipped to: •...

  • Page 26: Returning A Crate

    Once the evaluation and repair, if applicable, is complete, the results are documented and the PCB returned to NSG QA. Returning a Crate Use the following procedure to return a shipping crate and dollies to Tekelec. 1-14 910-2970-001 Revision C, August 2006...
  • Page 27 Tekelec in the box supplied with the crate. After unpacking the equipment, return the crate to Tekelec and retain the box to return the dollies. After installing the equipment, remove the dollies and return to Tekelec in the supplied box.

  • Page 28: Site Requirements

    Site Requirements Implementation of the EOAP requires the following software and hardware baselines: • EAGLE 5 ISS software release 25.0 or later. If your site does not have release 25.0 or later installed, contact your Customer Care Center for an upgrade.

  • Page 29: About This Document

    Introduction About this Document Conventions The following icons are used throughout this document: DANGER: This icon and text indicate the possibility of personal injury. WARNING: This icon and text indicate the possibility of equipment damage. CAUTION: This icon and text indicate the possibility of service interruption. The following typefaces are used throughout this document: This type indicates output from the machine.

  • Page 30: Acronyms

    CMIP........Common Management Information Protocol cPCI ........CompactPCI DCM........Database Communications Module DTE ........Data Terminal Equipment DCE........Data Communications Equipment EMAP........EAGLE 5 ISS Measurements Application Processor EMDC .........Element Measurement and Data Collection EMS ........Element Management Service EOAP ........Embedded OAP ESD........Electro-static discharge FAP........Fuse and Alarm Panel GPF........General purpose frame...
  • Page 31 Introduction MR........Message Relay MMI ........Man-Machine Interface MSU ........Message Signaling Unit NDC........Network Data Collection NE ........Network Element NMD........Network Management Data NSD........Network Switching Division OAM ........Operations, Administration, and Maintenance OAP ........Operations Support System Application Processor OAPF ........OAP Frame OID ........Object ID OSI ........Open System Interface QAF........Q Adapter Function OS........Operating System OSS........Operation Support System...
  • Page 32 Introduction 1-20 910-2970-001 Revision C, August 2006...

  • Page 33: Chapter 2. Functional Description

    User Application Layer (UAL) Software ..........2–11 Other Software Packages ............... 2–11 Interfaces......................2–13 EOAP-to-STP ................... 2–13 EOAP-to-SEAS ..................2–15 Administration....................2–18 EAGLE 5 ISS Provisioning..............2–18 EOAP Retransmission Delay ............... 2–19 EOAP Retransmission Delay..............2–19 910-2970-001 Revision C, August 2006...

  • Page 34: Overview

    Functional Description Maintenance ....................2–19 Hardware....................2–19 Software ....................2–20 Upgrade Considerations................2–20 Overview The Embedded Operations Support System Application Processor (EOAP) is a general purpose interface module that provides the STP system with a generic platform to develop and run software for feature-specific interfaces to the STP. These interfaces, for example, include the optional Signaling and Engineering Administration System (SEAS).

  • Page 35: Figure 2-1. Eoap Communication

    Functional Description Figure 2-1. EOAP Communication Signaling and Engineering Administration System (SEAS) SEAS SEAC Eagle system Synch X.25 Asynch EOAP-A communications modem Serial port Asynch Asynch Serial port modem Serial port Asynch X.25 Synch modem EOAP-B Asynch communications Asynch Asynch modem Asynch Maintenance...

  • Page 36: Hardware

    Functional Description Hardware Shelf The EOAP shelf is designed for a split system consisting of an EOAP-A and an EOAP-B. Each EOAP in the dual configuration consists of the following components: • Air management card (P/N 870-1524-01) • CD-ROM drive card (P/N 870-1515-03) •...

  • Page 37: Fan Assembly

    Functional Description Fan Assembly The EOAP requires a fan assembly for operation. Fan support also requires a new fan alarm cable (B clock cable P/N 830-0404-xx). Perform the replacement of a fan during a maintenance window and complete it within one hour. WARNING: The EOAP unit can operate without failure or component damage for up to one hour without the fan tray providing cooling.

  • Page 38: Eoap Port Labels And Functions

    If the hard drive card is replaced, the platform followed by all site-specific information must be reloaded on the EOAP from the EAGLE 5 ISS. CD-ROM Drive Card The center section of the dual EOAP system (both EOAP-A and EOAP-B) contains four individual drive bays.

  • Page 39: Table 2-2. Eoap Port Labels And Functions

    Functional Description Table 2-2. EOAP Port Labels and Functions Connector Port Label Function Location Type Clock connection cable P/N 830-0657-xx to last BCLKIN-A EOAP backplane DB-9 extension shelf in control frame Clock in/out cable P/N 830-0609-xx to BCLKIN-B EOAP backplane DB-9 BCLKOUT-A Clock in/out cable P/N 830-0609-xx to...

  • Page 40: Asynchronous Maintenance Modem (Optional)

    Functional Description Asynchronous Maintenance Modem (Optional) CAUTION: The EOAP’s open system architecture allows access to the operating system. Any undocumented changes to the files may cause the system to become corrupted and unusable. Making any undocumented changes on the EOAP, including changes to the hardware, operating system and/or the components found therein will void the warranty.

  • Page 41: Terminal

    Functional Description Terminal The user console for the EOAP is a Digital Equipment Corporation VT-520 terminal. The VT-520 is connected to the EOAP through an RS232C terminal cable attached to the first serial connector of the processor card through the EOAP backplane.

  • Page 42: Software

    Component Main Executables EMS Agent emsagent RS232 Asynchronous Send / Receive daemon ysTTy EAGLE 5 ISS MNT-request receive and response daemon ysT1mnt EAGLE 5 ISS REPT-UIM autonomous event report daemon ysT2uim UAL/X25/Disk status refresh and notification daemon ysT3status Installation utilities...

  • Page 43: User Application Layer (Ual) Software

    Functional Description User Application Layer (UAL) Software The EOAP uses UAL software to communicate with SEAS. The UAL supports level 4 of the OSS protocol stack (see Figure 2-3.) Figure 2-3. User Application Layer O P E R A T IO N S Y S T E M S T P /S C P (S E A S ) (E A G LE )
  • Page 44 The FORCE driver controls the seven-segment LED on the front panel of the processor card. EOAP Reset from EAGLE 5 ISS The EAGLE 5 ISS does not have the ability to reset the EOAP. 2-12 910-2970-001 Revision C, August 2006...

  • Page 45: Interfaces

    Functional Description Interfaces The EOAP is a general purpose interface module that provides the STP system with a generic platform to develop and run software for feature-specific interfaces to the STP. These interfaces include the optional Signaling and Engineering Administration System (SEAS). Figure 2-4 shows the EOAP’s operation context. Figure 2-4.

  • Page 46: Figure 2-5. Eoap-To-Eagle 5 Iss Interface

    This section details the overall connections and setup required for the EOAP to STP interface. This includes the physical connection and a brief look at the messaging that occurs between the two. Figure 2-5. EOAP-to-EAGLE 5 ISS Interface EAGLE Alarm...

  • Page 47: Eoap-To-Seas

    STP and have that information reported, verifying that the EOAP can communicate with the EOAP backplane serial ports, and test the ability of the EAGLE 5 ISS to perform a restart of the EOAP from the STP terminal.

  • Page 48: Figure 2-6. Eagle 5 Iss-To-Seas Interface

    Functional Description Figure 2-6. EAGLE 5 ISS-to-SEAS Interface EOAP X.25 Connection SEAS Physical Connection The EOAP is connected to the SEAS through the serial card. Port 3A/B and port 4A/B are reserved for SEAS communication. From these port(s), an RS232C cable is connected to a 9600 bps synchronous modem or other equivalent device necessary to connect to the SEAS system.
  • Page 49 Functional Description Messaging Communication between the EOAP and the SEAS involves three message types: • SEAS commands • STP responses • STP autonomous messages These messages may involve one-way or two way communication between the SEAS and the EOAP. The actual messages are from the SEAC to the STP, however, the EOAP receives and transmits these messages between the two in a format that each can understand.

  • Page 50: Administration

    Functional Description Administration The EAGLE 5 ISS administration supports the EOAP by providing the means to • provision the EOAP at the EAGLE 5 ISS EAGLE 5 ISS Provisioning Administration provides support for the EOAP as follows: • command chg-oap-config This command allows the configuration of the host name, IP address, netmasks, SEAC CLLI.

  • Page 51: Eoap Retransmission Delay

    Performance of this feature is affected by the requirement that the EOAP buffer an EAGLE 5 ISS message before transmission. It is a SEAS requirement that the STP knows the total length of a message before transmission of the message to SEAS.

  • Page 52: Software

    Chapter 6, Replacement Procedures. Software Software maintenance is not required. The EAGLE 5 ISS performs all required configuration. Should a failure occur that cannot be corrected through the EAGLE 5 ISS, Customer Care Center has the ability to access the EOAP through a modem or a direct terminal connection.

  • Page 53: Chapter 3. Installation Procedures

    Installation Procedures Safety Information ................... 3–2 Introduction...................... 3–5 Procedures ......................3–5 EOAP Fan Assembly ................3–11 EOAP Shelf....................3–18 EOAP Cabling ..................3–23 EOAP Power-Up ..................3–70 Fan Operation Testing ................3–71 Maintenance Modem Setup..............3–74 910-2970-001 Revision C, August 2006...

  • Page 54: Safety Information

    Installation Procedures Safety Information Tekelec uses these icons and text throughout this manual to alert the reader to assure personal safety, to minimize possible service interruptions, and to warn of the potential for equipment damage. TOPPLE: (This icon and text indicate the possibility of personal injury and equipment damage.)

  • Page 55: Figure 3-1. Removing A Card

    Installation Procedures CAUTION: All personnel associated with the installation of these systems must adhere to all safety precautions and use required protection equipment, to avoid the possibility of injury to personnel, service degradation, and/or service interruption. CAUTION: These are redundant systems to allow service during normal maintenance.
  • Page 56 Installation Procedures WARNING: Do not allow any metal shavings to remain in the equipment area. This may occur from over tightened screws or bolts. These small metal particles are hazardous to electronic equipment. Be careful not to over tighten screws or bolts. WARNING: EOAP hardware components, including disk drives, may be removed and (re)inserted with the power on, but they are NOT HOT SWAPPABLE at the operating system level.

  • Page 57: Introduction

    Introduction This chapter describes the installation, cabling, and provisioning procedures for the EAGLE 5 ISS, Embedded Operations Support System Application Processor (EOAP). The procedures include the installation of the EOAP shelf, fan assembly, and cabling as well as the upgrade from a single-configuration EOAP to a dual-configuration EOAP.

  • Page 58: Table 3-1. Eoap Installation Order

    5. Install EOAP Shelf on page 3-20 6. Cable Single-Configuration EOAP on page 3-32 7. Power Up EOAP on page 3-70 8. Provision the system from the EAGLE 5 ISS 9. Test Fan Operation on page 3-71 10.Set Up Maintenance Modem on page 3-74 •...
  • Page 59 4. Cable Single-Configuration EOAP on page 3-32 5. Power Up EOAP on page 3-70 6. Provision the system from the EAGLE 5 ISS 7. Test Fan Operation on page 3-71 8. Set Up Maintenance Modem on page 3-74 • Dual configuration 1.

  • Page 60: Table 3-2. Eoap Installation Equipment Required

    Installation Procedures Table 3-2. EOAP Installation Equipment Required Check # Name OAP frame (OAPF) Fan assembly per EOAP shelf 890-1038-01 EOAP shelf in single configuration 890-1050-03 EOAP dual configuration 890-1050-01 • all cards are installed • hard drive card preloaded with EOAP configuration software Cables (single configuration) B clock cables (quantity site-dependent)
  • Page 61 Installation Procedures Table 3-2. EOAP Installation Equipment Required (Continued) Check Name X.25 modem cables 830-0709-xx Individual components necessary for dual configuration of EOAP Cards and Drives Air management card 870-1524-01 CD-ROM drive 870-1515-03 Hard drive 870-1514-03 Power supply card 870-1521-01 Processor card 870-1523-01 Serial card...

  • Page 62: Figure 3-2. Eoap Front

    Installation Procedures Figure 3-2. EOAP Front OAPF Fuse and alarm panel Hard drive EOAP cards CDROM Cooling duct Fan switch Fan unit Grill E30 eoapfs Frame with EOAP Front View NOTE: EOAP is fused at 10As (red), providing power to both the EOAP unit and the fan.

  • Page 63: Eoap Fan Assembly

    Installation Procedures EOAP Fan Assembly Refer to this section if your fan assembly did not come preinstalled. This section describes how to install a fan and cooling duct in the location below the EOAP shelf. If the EOAP shelf was not preinstalled, install fan assemblies prior to installing the EOAP shelf.

  • Page 64: Table 3-4. Fan Assembly - Tools And Equipment

    Installation Procedures Table 3-4 list tools and equipment required for the fan assembly installation. Table 3-4. Fan Assembly - Tools and Equipment Check Tools and Equipment Safety glasses Tie wraps Flushcutter (to cut cable ties) Phillips screw driver Straight screw driver B clock cable 830-0404-xx 2 fan power cables...

  • Page 65: Figure 3-3. Fan Baffle To Be Removed

    Installation Procedures Procedure — Install EOAP Fan Assembly Determine where the fan assembly will be installed (see Figure 3-2, “EOAP Front,” on page 3-10) and be aware of hardware that needs to be retained or installed in a specific way. If an air baffle is installed in place of the fan assembly: The fan unit may be secured with the same screws that are removed from the frame holding the baffle in place.

  • Page 66: Figure 3-4. Remove Grill And Filter From Fan Assembly

    Installation Procedures Remove the fan assembly from the shipping container. The fan is shipped with the side flange not attached. Remove the grill and filter from the fan assembly by loosening the two thumb screws on the grill faceplate. Temporarily store all in a safe place. Figure 3-4.

  • Page 67: Figure 3-5. Insert Fan Assembly Below Eoap Shelf

    Installation Procedures Figure 3-5. Insert Fan Assembly Below EOAP Shelf OAPF Fuse and Alarm Panel EOAP-B EOAP-A Cooling duct Filter Grill eoapfan inst Figure 3-6. Attach Fan Assembly to Front of Frame Rail Frame rail Fan Assembly Tighten the screw attached to the rear frame rail.
  • Page 68 Installation Procedures From the rear of the frame and on each side of the fan assembly, insert two screws through the mounting bracket and into the side of the fan assembly. Refer to Figure 3-6, Step 2. Align the fan assembly with the sides of the shelf and tighten the two screws that secure the mounting brackets to the frame rails.

  • Page 69: Figure 3-7. Position Cooling Duct On Fan Assembly

    Installation Procedures Install Cooling Duct Procedure — Install Cooling Duct Remove the cooling duct from the shipping container. Determine the location for the cooling duct to be installed. From the rear of the frame, place the cooling duct on top of the fan assembly. Figure 3-7.

  • Page 70: Eoap Shelf

    Installation Procedures EOAP Shelf The EOAP shelf contains EOAP cards for a single or dual EOAP configuration. At delivery, the EOAP shelf comes premounted in an OAP frame with all EOAP cards preinstalled. The EOAP shelf is always installed above the cooling duct of the fan assembly.

  • Page 71: Table 3-5. Tools And Equipment - Eoap Shelf

    Installation Procedures Table 3-5. Tools and Equipment - EOAP Shelf Check Tools and Equipment Doors (P/N 840-0016-02 EOAP Shelf: • Single configuration 890-1050-03 • Dual configuration 890-1050-01 Mounting brackets to attach to shelf (P/N 652-0841-01) Mounting bracket screws (P/N 600-0154-01) Flushcutter (to cut cable ties) Phillips screw driver Safety glasses...

  • Page 72: Figure 3-9. Eoap Installed In Oap Frame

    Installation Procedures Procedure — Install EOAP Shelf Examine the frame designated for the EOAP shelf. The shelf has to be installed above the cooling duct. Mark the space for the EOAP shelf. Figure 3-9. EOAP Installed in OAP Frame Hard drive CD ROM EOAP with cards Cooling duct...

  • Page 73: Figure 3-10. Fans And Eoap Showing Mounting Brackets

    Installation Procedures Figure 3-10. Fans and EOAP Showing Mounting Brackets Flanges removed for shipping Flanges removed for shipping 910-2970-001 Revision C, August 2006 3-21...

  • Page 74: Figure 3-11. Fan Assembly Under Eoap

    Installation Procedures Install the EOAP unit from the rear of the frame above the cooling duct. Secure the EOAP using screws and external tooth washers P/N 601-0010-01. Figure 3-11. Fan Assembly Under EOAP EOAP-B EOAP-A EOAP Cooling duct Fan assembly Doors are shipped with the EOAP.

  • Page 75: Eoap Cabling

    Installation Procedures EOAP Cabling This section describes how to cable the EOAP for a single configuration, dual configuration, or change the cables from a single to a dual configuration. Refer to these sections: • EOAP Cabling Overview on page 3-23 •...

  • Page 76: Table 3-6. Dual Eoap Cable Legend

    Installation Procedures Table 3-6. Dual EOAP Cable Legend Quantity Comments Part Number Required/ Length (units) System 1.5 ft. .457 m Logic ground 830-0257-01 Note: Part of 830-0699-01 10 ft. 3.05 m Dress from OAP to fuse panel On items 3, 4, and 5- blue conductor Strip and terminate If using the FAP...
  • Page 77 Installation Procedures Figure 3-12. EOAP Backplane Cable Connections (Dual Configuration) Misc. Fuse Panel Misc. Fuse Panel X.25 MODEM B 830-0709-01 Part of 830-0699-01 Part of 830-0699-01 green/yellow conductor green/yellow conductor To Frame GND To Frame GND VT-520-DSPLY Part of 830-0699-01 Part of 830-0699-01 fan tray A 804-0528-01...

  • Page 78: Figure 3-13. Eoap Cable Connections Diagram (Dual Configuration)

    Installation Procedures Figure 3-13. EOAP Cable Connections Diagram (Dual Configuration) OAP Frame Control Frame System Ground Bar GND Bar Fuse Panel Fuse Panel Logic Gnd Logic Gnd Logic Gnd Logic Gnd -48VDC RTN -48VDC RTN -48VDC RTN -48VDC RTN -48VDC A -48VDC B A RTN RTN B...
  • Page 79 Installation Procedures Figure 3-14. EOAP Backplane Cable Connections (Single Configuration) Misc. Fuse Panel Part of 830-0699-01 green/yellow conductor fan tray B Power To Frame GND VT-520-DSPLY 830-0609-01 Part of 830-0699-01 fan tray A 804-0528-01 brown conductor to Power 1A -48VDC 830-0609-01 804-0176-01 last extension shelf...
  • Page 80 Installation Procedures Figure 3-15. EOAP Cable Connections Diagram (Single Configuration) OAP Frame Control Frame System Ground Bar GND Bar Fuse Panel Fuse Panel Logic Gnd Logic Gnd Logic Gnd Logic Gnd -48VDC RTN -48VDC RTN -48VDC RTN -48VDC RTN -48VDC A -48VDC B RTN B A RTN...

  • Page 81: Table 3-7. Eoap Port Labels And Functions

    Installation Procedures Table 3-7. EOAP Port Labels and Functions Connector Port Label Function Location Type BCLKIN-A Clock connection cable P/N 830-0657-xx to last EOAP backplane DB-9 extension shelf in control frame BCLKIN-B Clock in/out cable P/N 830-0609-xx to EOAP backplane DB-9 BCLKOUT-A BCLKOUT-A...

  • Page 82: Table 3-8. External Interfaces System A

    Installation Procedures Table 3-8. External Interfaces System A Description Connector Signal (software name in Type Usage/Destination parentheses) Power in-A System –48VDC, chassis gnd, From fuse panel power –48VDCRTN Fan A Fan power, alarm control To fan assembly A-PWR-A power Fan B-PWR-A Fan B power Fan power, alarm control To fan assembly BCLKIN-A B clock...

  • Page 83: Table 3-9. External Interfaces System B

    Installation Procedures Table 3-9. External Interfaces System B Description Connector Signal (software name in Type Usage/Destination parentheses) Power in-A System –48VDC, chassis gnd, From fuse panel power –48VDCRTN Fan A Fan power, alarm control To fan assembly A-PWR-A power Fan B-PWR-A Fan B power Fan power, alarm control To fan assembly BCLKIN-A B clock...
  • Page 84 Installation Procedures Single-Configuration Cabling Use this procedure to cable the shelf for a single-configuration EOAP. Cable Shelf for Single Configuration Procedure — Cable Single-Configuration EOAP Attach power cable A 830-0699-xx to the EOAP backplane: Connect one end to port POWER IN-A. Loosely route the power cable A from connector POWER IN-A down and across the second tie-down rod.

  • Page 85: Figure 3-16. Fap Rear View (P/N 870-2320-03)

    Installation Procedures Figure 3-32 shows the rear layout of the FAP (P/N 870-2320-03). NOTE: Form the wires together to their proper location and then break them out of the form. Figure 3-16. FAP Rear View (P/N 870-2320-03) -48V -48V -48V -48V ALARM INTERFACE 12 18 19 20...

  • Page 86: Figure 3-17. Route Clock Connection Cable

    Connect the A cable to port 4A of the EOAP backplane and to the MMI-X A port on the control shelf backplane of the EAGLE 5 ISS. Connect the B cable to port 3A of the EOAP backplane and to the MMI-X B port on the control shelf backplane of the EAGLE 5 ISS.
  • Page 87 Installation Procedures Route all new cables down to the bottom tie down rod and across the rod to the right side of the EOAP backplane. Use cable ties to secure the cables to the tie down rod every three to four inches. Wrap the cables with fiber paper at the point they are routed around the edge of the EOAP shelf toward the frame rails.

  • Page 88: Figure 3-18. Install Eoap Power Cables (P/N 830-0699-Xx)

    Installation Procedures • Install EOAP Clock Connection Cable on page 3-41 • Install EOAP Terminal Cables on page 3-45 • Install EOAP Asynchronous Modem Cables on page 3-48 • Install EOAP X.25 Modem Cables on page 3-48 • Install EOAP MMI-X Cables on page 3-49 •...

  • Page 89: Figure 3-19. Route Power Cables On Eoap Shelf

    Installation Procedures Take the second power cable and plug one end onto the EOAP backplane connector marked POWER IN-B. Figure 3-18 shows both power cables connected to the POWER IN ports on one end and the three wires fanned for the FAP on the other end.

  • Page 90: Figure 3-20. Route Power Cables To Fap

    Installation Procedures Figure 3-20. Route Power Cables to FAP Cable Rack Cable tie Power cable A 830-0699-01 Traverse arms EOAP Power cable 830-0699-01 Traverse arm Power cable B 830-0699-01 extenders gr376 frmside eoap You have now connected both power cables P/N 830-0699-xx to the EOAP and routed them near the FAP.

  • Page 91: Figure 3-21. Install Eoap Fan Cables (P/N 830-0609-Xx)

    Installation Procedures Install Fan Power Cables Use two fan power cables P/N 830-0609-xx to connect the fan assembly (P/N 890-1038-01) to the EOAP shelf (backplane P/N 850-0488-xx). Procedure — Install Fan Power Cables Take the first fan cable (P/N 830-0609-xx) and plug one end onto the connector designated FAN A, PWR A located at the top center of the EOAP backplane.

  • Page 92: Figure 3-22. Install Eoap Clock In/Out Cable (P/N 830-0609-Xx)

    Installation Procedures Install Clock In/Out Cable Use the EOAP clock in/out cable P/N 830-0609-xx to connect ports BCLKOUT-A and BCLKIN-B on the EOAP shelf backplane. This cable provides the system with the fan alarm. Procedure — Install Clock In/Out Cable Take the EOAP clock in/out cable P/N 830-0609-xx and plug one end onto the backplane connector marked BCLKOUT-A located at the top center of the EOAP backplane.

  • Page 93: Figure 3-23. Install Eoap Clock Connection Cable

    Install EOAP Clock Connection Cable Use one EOAP clock connection cable P/N 830-0657-xx to connect the EOAP shelf (backplane P/N 850-0488-xx) to the last EAGLE 5 ISS extension shelf backplane in the control frame. Procedure — Install Clock Connection Cable...

  • Page 94: Figure 3-24. Route Clock Connection Cable, Eoap Shelf

    CAUTION: Do Not connect this P/N 830-0657-xx cable to the EAGLE 5 ISS until both sides of the EOAP have been integrated into the system.

  • Page 95: Figure 3-25. Route Clock Connection Cable To Cable Rack

    Installation Procedures Figure 3-25. Route Clock Connection Cable to Cable Rack Cable Rack Cable tie Clock connection cable 804-0657-xx Traverse arms EOAP Power cable 830-0699-01 Traverse arm extenders eoap side cabling 910-2970-001 Revision C, August 2006 3-43...

  • Page 96: Figure 3-26. Route Clock Connection Cable

    Refer to Figure 3-26. Tighten the connector screws. CAUTION: Do Not connect this P/N 830-0657-xx cable to the EAGLE 5 ISS until both sides of the EOAP have been integrated into the system. NOTE: If no extension shelf is present, cable to connector B CLK 5 (J70) on control shelf backplane P/N 850-0330-03 or connector B CLK 7 (J17) on control shelf backplane P/N 850-0330-06.

  • Page 97: Figure 3-27. Install Eoap Terminal Cables

    Installation Procedures Install EOAP Terminal Cables Use two EOAP terminal cables P/N 830-0528-xx, two converters P/N 804-0176-01, and two terminal cables P/N 830-0709-xx to attach a VT-520 terminal to the EOAP. Procedure — Install EOAP Terminal Cables Take the first terminal cable P/N 830-0528-xx. Plug the ferrite end onto the connector marked PORT 1A located at the center right of the EOAP backplane.

  • Page 98: Figure 3-28. Route Terminal Cables On Eoap Shelf Backplane

    Installation Procedures Attach a cable converter P/N 804-0176-01 to the other end of the second terminal cable P/N 830-0528-xx and tighten the connector screws. Label the converter as EOAP port 1B. Take the first terminal cable of P/N 830-0709-xx: Plug one end onto the cable converter P/N 804-0176-01 labeled EOAP PORT 1A.

  • Page 99: Figure 3-29. Route Eoap Terminal Cables To Cable Rack

    Installation Procedures Route the two extended terminal cables around the right side of the shelf to the center of the next traverse arm extender. Refer to Figure 3-29. Then route the cable up to the top of the EOAP frame, across the cable rack, and down to the VT-520 terminal.
  • Page 100 Installation Procedures You have now connected the four terminal cables P/Ns 830-0528-xx/830-0709-xx between the EOAP and the VT-520 terminal. Finish these cables as described in Finish Backplane Cables on page 3-50. Install EOAP Asynchronous Modem Cables Use two EOAP modem cables P/N 830-0709-xx to connect to asynchronous modems A and B.
  • Page 101 Installation Procedures Take the second modem cable P/N 830-0709-xx and connect it to PORT 5B located at the bottom left of the EOAP backplane. Connect the other end to X.25 modem B. Tighten the cable connectors. Loosely route these two cables along the third tie rod and across the rod toward the right side of the EOAP backplane.

  • Page 102: Figure 3-30. Locate Cables On Eoap Backplane

    (if applicable) for each cable. NOTE: Install all cable assemblies with dressed bend radii in accordance with Tekelec Cable Bend Radius Specification (906-0020-01). Procedure — Finish Backplane Cables Go to the backplane of the EOAP to finish the cables from the EOAP top center backplane.
  • Page 103 Installation Procedures Locate terminal cable P/N 830-0709-xx (PORT 1B) on the B side of the EOAP. Refer to Figure 3-30. Secure both cables to the bottom tie-down rod without obstructing any ports. Form the cables and secure them along the rod every three or four inches stopping short of the EOAP RST B port.

  • Page 104: Figure 3-31. Secure Cables From Eoap To Cable Rack

    Installation Procedures Use a cable tie and secure all three cables to the bottom tie-down rod without obstructing any ports. Form the cables along the rod and secure them with cable ties every three or four inches. Refer to Figure 3-30. NOTE: Notice that the clock in/out cable (BCLKOUT-A to BCLKIN-B) is routed along the third tie-down rod and then looped back along the bottom tie-down rod to take away the slack from the cable.
  • Page 105 Installation Procedures On the back of the fan assembly, secure the two fan cables to the closest tie-down rod. Pull any unnecessary slack in the fan cables toward the frame rail or traverse arm. At the frame rail, secure the remaining power cable with cable ties along its route up the frame rail.

  • Page 106: Figure 3-32. Fap Rear View (P/N 870-2320-03)

    Installation Procedures Figure 3-32. FAP Rear View (P/N 870-2320-03) -48V -48V -48V -48V ALARM INTERFACE 12 18 19 20 12 18 19 20 Return 12 1819 20 12 1819 20 LOGIC LOGIC Chassis TORQUE TO 25 TORQUE TO ground IN-LBS 25 IN-LBS 12 1819 20 12 1819 20...

  • Page 107: Figure 3-33. Locating Processor Card

    Installation Procedures Continue forming and securing the cables from the customer network end. Recheck the cable slacks. Adjust if necessary and keep all unnecessary cable slack on the cable rack. You have installed and finished the cables from the EOAP backplane. Install the EOAP-to-Customer Network Ethernet cables that are connected to the front panel of each EOAP processor card next.

  • Page 108: Table 3-10. Installation Order For Single-To-Dual Eoap Configuration

    Installation Procedures Route the cables across the cable rack to the customer network equipment and down the frame rail. Connect each cable to the respective Ethernet port of the customer network equipment. You have now connected the customer network to EOAP-A and EOAP-B using the two Ethernet cables P/N 830-0710-xx.

  • Page 109: Figure 3-34. Dual Eoap Overview

    Installation Procedures Figure 3-34. Dual EOAP Overview EOAP-B EOAP-A EOAP-A hard drive CD-ROM Processor card Serial I/O card Embedded Operations Power supply Support System Application EOAP-B Cooling duct hard drive CD-ROM Processor card Serial I/O card Fan Assembly Power supply (eight fans located below EOAP) Remove Filler Cards and Drive Slot Covers from EOAP-B Table 3-11.

  • Page 110: Figure 3-35. Dual Eoap Card Slots And Drive Bays

    Installation Procedures Figure 3-35. Dual EOAP Card Slots and Drive Bays Processor Card Serial I/O Card Air Management Cards Power Supply Card SERIALIZATION ASSEMBLY TEKELEC CLEI TEKELEC ASSEMBLY SYSTEM A SYSTEM B SERIALIZATION ASSEMBLY CLEI TEKELEC TEKELEC ASSEMBLY CLEI 1 2 3 4 5 6 7 8...

  • Page 111: Figure 3-36. Top Handle And Air Management Card

    Installation Procedures Figure 3-36. Top Handle and Air Management Card Loosen the captive screws until they no longer engage the threads. Close-up of top inject/eject handle with captive screw Using the thumb and forefinger, push the top handle up and the bottom handle down simultaneously until the card starts sliding easily from the card cage.

  • Page 112: Figure 3-38. Hard Drive And Cd-Rom Drive Faceplates

    Installation Procedures Repeat Steps 2 to 6 for each filler card to be removed (slots 1, 2, 3, 7, and 8). Remove faceplates from hard drive and CD-ROM drive bays 3 and 4 by loosening the captive screws by hand until they no longer engage the threads in the floating fasteners on the drive bay faceplates.

  • Page 113: Table 3-12. Eoap Cards And Drives

    Installation Procedures WARNING: Prior to working on or around live equipment, follow proper ESD grounding procedures to prevent damage to the equipment; reference ESD Protection Procedure (907-0404-01). Table 3-12. EOAP Cards and Drives Air Management Card Power Supply Card Processor Card Serial Card (P/N 870-1524-01) (P/N 870-1521-01)

  • Page 114: Table 3-13. Tools And Equipment - Eoap Cards And Drives

    Installation Procedures Table 3-13. Tools and Equipment - EOAP Cards and Drives Check Tools and Equipment Air Management Card 870-1524-01 CD-ROM Drive 870-1515-03 Hard Drive 870-1514-03 Power supply card 870-1521-01 Processor card 870-1523-01 Serial Card 870-1522-01 Small Phillips head screwdriver Procedure —...

  • Page 115: Figure 3-40. Card Handles

    Installation Procedures Figure 3-40. Card Handles * Photo does not Top handle in the represent actual “UP” position customer configuration. Components for EOAP-B are installed on the right side of the card cage. Bottom handle in the “DOWN” position Carefully align the card's edges with the channels in the top and bottom card guides.

  • Page 116: Figure 3-42. Locking The Inject/Eject Handles

    Installation Procedures Using the thumb and forefinger together, push the top inject/eject handle down and the bottom handle up until both handles are in the locked position. Figures 3-42 shows a close-up of a top inject/eject handle in the locked position.

  • Page 117: Figure 3-44. Installing A Drive Assembly

    Installation Procedures Remove the drive assembly from the shipping container. Refer to Table 3-12 for a picture of each drive to be installed. Use one hand to support the drive from underneath and the other hand to grasp the faceplate handle. While facing the front of the drive bay, carefully insert the card through the proper opening.

  • Page 118: Figure 3-46. Set Fan Switch To Off

    You have now installed the EOAP cards and drives. The hard drive is preloaded with software but must be provisioned at the EAGLE 5 ISS after the EOAP installation is completed. Change the EOAP cabling to a dual configuration next.
  • Page 119 Figure 3-48). The Active and Alarm LEDs are green. The Minor LED at the FAP goes out. The fan assembly starts running. At the EAGLE 5 ISS terminal, type in this command: rept-stat-trbl The EAGLE 5 ISS reports the following alarm: 303 COOLING FAN NORMAL Connect the clock in/out cable to ports BCLKOUT-A and BCLKIN-B.

  • Page 120: Figure 3-47. Fuse And Alarm Panel P/N 870-2320-03, Rear View

    Installation Procedures Remove the terminal screw from the CHASSIS GROUND terminal strip. Center the terminal ring of the green wire over the screw hole in the terminal strip. Reinsert the screw and tighten it. WARNING: Do not overtighten the screws as the heads could snap off. Figure 3-47 shows the rear layout of the FAP P/N 870-2320-03.
  • Page 121 Installation Procedures Connect one end of the dial-up modem B cable P/N 830-0709-xx to port 2B. Remove the existing X.25 modem B cable from port 6A and reconnect it to port 5B. Tighten all modem/terminal cable connectors to the EOAP. Route all new cables (except power cable B) down to the bottom tie down rod and across the rod to the right side of the EOAP backplane.

  • Page 122: Eoap Power-Up

    20A and 17B through 20B. The EOAP requires 10A fuses (P/N 517-0012-01) in the FAP for both A and B feeds of the EOAP. At the EAGLE 5 ISS terminal, the following message displays: powered up and the machine boots. The fans start running.

  • Page 123: Fan Operation Testing

    Installation Procedures Fan Operation Testing Use this procedure to test the fan operation at the EAGLE 5 ISS terminal and to ensure that the fan alarm is functioning. NOTE: For more information on the commands used in this procedure, refer to the Eagle Commands Manual.

  • Page 124: Figure 3-49. Set Fan Switch To Off

    ALARM FANS OFF AUTO FANS ON Grill fanoff w screws At the EAGLE 5 ISS terminal, type in this command: rept-stat-trbl The EAGLE 5 ISS reports the following alarm: 302 COOLING FAN FAILURE At the fan assembly, turn the switch back to the ON position (refer to Figure 3-48).
  • Page 125 Both fan LEDs are off. The Minor LED at the FAP is lit. The fans for EOAP-A stop running. Other fan assemblies (if installed) are not affected. At the EAGLE 5 ISS terminal, type in this command: rept-stat-trbl The EAGLE 5 ISS reports the following alarm:...

  • Page 126: Maintenance Modem Setup

    Solution After the modem connection has been dropped or the terminal has been disconnected, use the EAGLE 5 ISS console to issue a reboot command to the EOAP. Procedure — Set Up Maintenance Modem CAUTION: The EOAP’s open system architecture allows access to the operating system.
  • Page 127 Installation Procedures zsmon ttymon root /dev/term/3 - - /usr/bin/login - 9600E ldterm,ttcompat login: - 3 n NOTE: The command output shows this format if the line wrap option is set. You can set the line wrap option through the Setup menu. If no login prompt appears, try each of the following: Press return several times.
  • Page 128 Installation Procedures 3-76 910-2970-001 Revision C, August 2006...

  • Page 129: Chapter 4. Eoap Provisioning Procedures

    EOAP Provisioning Procedures Overview ......................4–2 Initial Implementation ..................4–4 Configuring the OAP Port at the EAGLE 5 ISS ........4–4 Configuring the OAP from the EAGLE 5 ISS Terminal..... 4–11 Reprovisioning....................4–27 Changing the OAP Configuration from the EAGLE 5 SAS Terminal.....................4-27...

  • Page 130: Overview

    Rebooting might take up to 10 minutes and the connection to SEAS will be lost during this time. If for any reason, the EAGLE 5 ISS fails to deliver the OAP configuration to an OAP, or an OAP fails to utilize it, the OAP may be configured incorrectly or the OAP might be receiving bad data.
  • Page 131 The following tools and equipment are required for provisioning the EOAP for the first time: • VT-520 display unit(s) or equivalent: – connected to EOAP-A and EOAP-B – connected to EAGLE 5 ISS. • System information sheet for each EOAP containing: – system’s hostname – customer’s network IP address.

  • Page 132: Initial Implementation

    Tekelec Sales Representative or Account Representative. Only one OAP is required for the SEAS feature, but two OAPs can be configured for the SEAS feature. The EAGLE 5 ISS can have a maximum of two OAPs. When the parameter is specified with the...
  • Page 133 172,032. The EAGLE 5 ISS requires at least two terminals assigned to the Security Administration command class. The terminal type of a terminal assigned to the...
  • Page 134 EOAP Provisioning Procedures CHG-FEAT: MASP A - COMPLD 3. Display the values of all terminals using the command. This is an rtrv-trm example of the possible output: rlghncxa03w 05-09-01 00:57:31 GMT EAGLE5 34.0.0 TYPE COMM TMOUT MXINV DURAL VT320 9600-7-E-1 SW 99:59:59 9600-7-E-1 HW INDEF...
  • Page 135 For the configuration example of this procedure, enter these commands: rmv-trm:trm=4 rmv-trm:trm=10 After successful completion of each command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 00:57:31 GMT EAGLE5 34.0.0 Inhibit message sent to terminal rlghncxa03w 05-09-01 00:57:31 GMT EAGLE5 34.0.0...
  • Page 136 NOTE: If the terminal type is being changed to either printer none make sure the EAGLE 5 ISS has at least two terminals assigned to the Security Administration command class (shown in the SA column in the output). If the terminal being changed in this procedure is...
  • Page 137 For this example, enter these commands: rst-trm rst-trm:trm=4 rst-trm:trm=10 After successful completion of each command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 00:57:31 GMT EAGLE5 34.0.0 Allow message sent to terminal rlghncxa03w 05-09-01 00:57:31 GMT EAGLE5 34.0.0 Command Completed.
  • Page 138 EOAP Provisioning Procedures BACKUP (FIXED) : MASP A - Backup starts on standby MASP. BACKUP (FIXED) : MASP A - Backup on standby MASP to fixed disk complete. 4-10 910-2970-001 Revision C, August 2006...

  • Page 139: Configuring The Oap From The Eagle 5 Iss Terminal

    Configuring the EAGLE 5 ISS Database Use the command to configure the database with the OAP chg-oap-config configuration information. The EAGLE 5 ISS updates the OAP by sending the information to the specified OAP with the command. act-oap-config command uses these parameters: chg-oap-config –...
  • Page 140 Refer to the EAGLE 5 SAS Commands Manual for additional information on the command. act-oap-config OAPs are named and addressed according to their MMI port number on the EAGLE 5 ISS backplane. OAP-A can use any MMI port, as long as OAP-B is assigned to a higher-numbered terminal port. The command act-oap-config will send the configuration information to the corresponding OAP.

  • Page 141: Terminal

    OAP and the SEAC. By updating only one OAP at a time, the EAGLE 5 ISS and the SEAC will not be isolated, as one OAP is always connected to the SEAC. Table 4-1 shows the action and approximate completion time that you can expect after updating a group of OAP parameters.
  • Page 142 To keep OAP parameters in sync with the EAGLE 5 ISS, a checksum is created using all of the OAP configuration data stored on the EAGLE 5 ISS (shown in Tables 4-3 and 4-4). The OAP also calculates this checksum based on the data it has.
  • Page 143 The alarm is cleared when a maintenance poll returns a checksum that matches the EAGLE 5 ISS’s checksum, indicating that the databases are back in sync. The EAGLE 5 ISS clears the alarm within five seconds. The following UAM (UAM...
  • Page 144 If chg-feat you are not sure whether you have purchased the SEAS feature, contact your Tekelec Sales Representative or Account Representative. After successful completion of this command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 11:34:04 EAGLE5 34.0.0 CHG-FEAT: MASP A - COMPLD 3.
  • Page 145 EOAP Provisioning Procedures YES NO YES NO YES YES YES YES NO SERV SS CARD CLK DBG GTT GWS MEAS MON MPS SEAS SLAN YES YES YES YES YES YES YES YES YES NO YES YES YES YES YES YES YES YES YES NO YES YES YES YES YES YES YES...
  • Page 146 Enter these commands: rmv-trm:trm=4 rmv-trm:trm=10 After successful completion of each command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 00:57:31 GMT EAGLE5 34.0.0 Inhibit message sent to terminal rlghncxa03w 05-09-01 00:57:31 GMT EAGLE5 34.0.0 Command Completed.
  • Page 147 EOAP Provisioning Procedures IP Netmask <Not configured> <Not configured> Default Router <Not configured> <Not configured> Config <Not configured> <Not configured> SEAC CLLI <Not configured> <Not configured> X25 Packet Size <Not configured> <Not configured> X25 Mode <Not configured> <Not configured> Before the OAP configuration can be sent to the specified OAP with the command, the fields of the command act-oap-config...
  • Page 148 EAGLE 5 ISS do not match. 9. If you upgraded from a single-configuration to OAP to a dual-configuration OAP, configure the EAGLE 5 ISS database with the new number of OAPs: chg-oap-config:config=dual After successful completion of this command, the EAGLE 5 ISS returns the...
  • Page 149 :brouter OAP-A or OAP-B. If you are unsure as to whether your network requires this configuration, check with your Information Services department. After successful completion of this command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 11:34:04 EAGLE5 34.0.0 CHG-OAP-CONFIG: MASP A - COMPLTD 12.
  • Page 150 After successful completion of this command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 15:08:45 EDT EAGLE5 34.0.0 Allow message sent to terminal 15. Verify that the OAP ports are returned to service by entering the command.
  • Page 151 This force=yes method allows SEAS traffic to continue being sent to the EAGLE 5 ISS while the OAP configuration is being updated. It can take up to 15 minutes to update the configuration of the OAP, during which time the OAP being updated will be out of service.
  • Page 152 X25 B2 PVCs OOS-MT = --- Command Completed. c. Update OAP B by entering this command. act-oap-config:oap=b:force=yes After successful completion of this command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 11:34:04 EAGLE5 34.0.0 ACT-OAP-CONFIG: MASP A - COMPLTD d.
  • Page 153 Method B: Perform steps a through d to update both OAPs at the same time. This method is NOT recommended. a. Enter the following command: act-oap-config:oap=all After successful completion of this command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 11:34:04 EAGLE5 34.0.0 ACT-OAP-CONFIG: MASP A - COMPLTD b.
  • Page 154 EOAP Provisioning Procedures X25 Link B2 ALARM STATUS = No Alarms. X25 A1 PVCs IS-NR = 1,2,3 X25 A1 PVCs OOS-MT = --- X25 B1 PVCs IS-NR = 1,2,3 X25 B1 PVCs OOS-MT = --- X25 A2 PVCs IS-NR = 1,2,3 X25 A2 PVCs OOS-MT = --- X25 B2 PVCs IS-NR...

  • Page 155: Reprovisioning

    :seacclli X.25 Packet Size :x25ps X.25 Mode :x25mode When configuring the OAP, the EAGLE 5 ISS generates a UAM 0364 because the OAP configuration in the database does not match the OAP configuration on the OAP: rlghncxa03w 05-09-01 11:11:28 GMT EAGLE5 34.0.0...
  • Page 156 EOAP Provisioning Procedures 1502.0365 OAP A Configuration data checksum alarm cleared Procedure For the OAPs to be configured by the command, the OAP chg-oap-config ports must be out of service. To find which terminal ports are the OAP ports, display the terminal configuration in the database using the rtrv-trm command.
  • Page 157 Enter these commands: rmv-trm:trm=4 rmv-trm:trm=10 After successful completion of each command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 00:57:31 GMT EAGLE5 34.0.0 Inhibit message sent to terminal rlghncxa03w 05-09-01 00:57:31 GMT EAGLE5 34.0.0 Command Completed.
  • Page 158 EAGLE5 34.0.0 OAP CONFIGURATION REPORT DATA OAP A OAP B rlghncxa03w 05-09-01 11:34:04 EAGLE5 34.0.0 OAP CONFIGURATION REPORT DATA OAP A OAP B Hostname tekelec-12 tekelec-13 IP Address 192.106.175.025 192.106.175.026 IP Netmask 255.255.255.000 255.255.255.000 Default Router 128.132.064.001 128.132.064.001 Config dual...
  • Page 159 EAGLE 5 ISS do not match. 7. If you upgraded from a single-configuration OAP to a dual-configuration OAP, configure the EAGLE 5 ISS database with the new number of OAPs: chg-oap-config:config=dual After successful completion of this command, the EAGLE 5 ISS returns the...
  • Page 160 14-character (1 alphabetic character followed by 1 to 13 :bname alphanumeric characters) hostname for OAP-B. The value must be enclosed in quotes (““). After successful completion of each command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 11:34:04 EAGLE5 34.0.0 CHG-OAP-CONFIG: MASP A - COMPLTD 9.
  • Page 161 SEAC. The value is either 7 :x25ps or 8. is the mode of the X.25 link to the SEAC. :x25mode After successful completion of this command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 11:34:04 EAGLE5 34.0.0 CHG-OAP-CONFIG: MASP A - COMPLTD 11.
  • Page 162 This force=yes method allows SEAS traffic to continue being sent to the EAGLE 5 ISS while the OAP configuration is being updated. It can take up to 15 minutes to update the configuration of the OAP, during which time the OAP being updated will be out of service.
  • Page 163 Method A: Perform steps a through d in this method for each OAP, one OAP at a time. a. Update OAP A by entering this command: act-oap-config:oap=a:force=yes After successful completion of this command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 11:34:04 EAGLE5 34.0.0 ACT-OAP-CONFIG: MASP A - COMPLTD b.
  • Page 164 EOAP Provisioning Procedures c. Update OAP B by entering this command. act-oap-config:oap=b:force=yes After successful completion of this command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 11:34:04 EAGLE5 34.0.0 ACT-OAP-CONFIG: MASP A - COMPLTD d. Wait 15 minutes, then enter the...
  • Page 165 EOAP Provisioning Procedures a. Enter the following command: act-oap-config:oap=all After successful completion of this command, the EAGLE 5 ISS returns the following output: rlghncxa03w 05-09-01 11:34:04 EAGLE5 34.0.0 ACT-OAP-CONFIG: MASP A - COMPLTD b. Wait 15 minutes, then enter the...
  • Page 166 EOAP Provisioning Procedures BACKUP (FIXED) : MASP A - Backup starts on active MASP. BACKUP (FIXED) : MASP A - Backup on active MASP to fixed disk complete. BACKUP (FIXED) : MASP A - Backup starts on standby MASP. BACKUP (FIXED) : MASP A - Backup on standby MASP to fixed disk complete.

  • Page 167: Vi Editor Quick Reference

    EOAP Provisioning Procedures VI Editor Quick Reference Invoke vi by typing vi <filename>. vi begins in command mode. Start input mode with any of the “Entering Text” commands listed below. Return to command mode by typing the command again. Commands with a # before them denote to repeat the command a number of times or to move to the line of the same number.
  • Page 168 EOAP Provisioning Procedures Invoke vi by typing vi <filename>. vi begins in command mode. Start input mode with any of the “Entering Text” commands listed below. Return to command mode by typing the command again. Commands with a # before them denote to repeat the command a number of times or to move to the line of the same number.

  • Page 169: Chapter 5. Test Procedures

    Verify Hosts IP Address ................5–6 Verify All Procesesses are Running ............5–6 Verify AURORA Serial Connections to EAGLE 5 ISS (Single) ... 5–7 Verify AURORA Serial Connections to EAGLE 5 ISS (Dual) ..... 5–9 Enter the EOAP Configuration ............. 5–11 LoopbackTest of the Test X.25 Interface..........

  • Page 170: Overview

    EOAP. Command interface and input locations are: • EAGLE 5 ISS commands should be directed to the EOAP via aVT520 terminal or PC using PROCOMM with VT320 Emulation connected to the EAGLE 5 ISS MMI terminal ports. These tests will report the status of the EOAP and the corresponding connections.

  • Page 171: Test Setup

    VT-520 terminal) for connection of the terminal to Ports 1A/1B and/or 2A /2B. • AURORA synchronous loopback plug. • EAGLE 5 ISS terminal cable (830-0708-XX) for connection from the EAGLE 5 ISS MMI ports to the EOAP backplane ports 3A/3B and/or 4A/4B. Hardware Connections: See Figure 5-1 for locations of ports and their destinations.

  • Page 172: Figure 5-1. Eoap Connection Diagram

    Test Procedures Figure 5-1. EOAP Connection Diagram EAGLE Terminal Session VT520 Terminal Modem EAGLE STP 910-2970-001 Revision C, August 2006...

  • Page 173: Eoap Tests

    Verify EOAP OSI and X25 Processes his test will confirm that the OSI and X25 processes are running. Test 2 From the terminal, issue the following commands: % ps -ef | grep osi tekelec-XXX:ccsproj:441->ps -ef | grep osi root 0 07:23:09 ? 0:00 /usr/sbin/osinetd root...

  • Page 174: Verify Hosts Ip Address

    ETC/HOSTS File Test 3 Enter the command to check the hosts IP address: tekelec-XXX:ccsproj% more /etc/hosts Compare the output to the screen shot to the right. The output should contain the two address examples shown here in BOLD. eoap1200a:ccsproj%more /etc/hosts 127.0.x.x...

  • Page 175: Verify Aurora Serial Connections To Eagle 5 Iss (Single)

    This procedure will test each of the AURORA serial ports connected to the EAGLE 5 ISS. The Aurora card’s serial ports 3A and 4A will be connected to an EAGLE 5 ISS terminal connection on the backplane. Refer to Figure 5-1 for connection example.
  • Page 176 Test Procedures Connect the AURORA serial port 3A to the EAGLE 5 ISS terminal port X and wait 5 seconds for the maintenance poll. From the EAGLE 5 ISS command terminal, enter the following commands to configure the EAGLE 5 ISS for use...

  • Page 177: Verify Aurora Serial Connections To Eagle 5 Iss (Dual)

    This procedure will test each of the AURORA serial ports connected to the EAGLE 5 ISS. The Aurora card’s serial ports 3A and 3B will be connected to an EAGLE 5 ISS terminal connection on the backplane. Refer to Figure 5-1 for connection example.
  • Page 178 AURORA Serial Port 3A. Test serial port 3B Connect the AURORA serial port 3B to the EAGLE 5 ISS terminal port X and wait 5 seconds for the maintenance poll. NOTE 1: A maximum of two EOAP ports can be assigned. For the location of the serial ports please refer to Figure 5-1 on page 5-4.

  • Page 179: Enter The Eoap Configuration

    NOTE 2: All terminal output group parameters must be set to NO for OAP terminals Disconnect the AURORA Serial Port 3B cable from the EAGLE 5 ISS terminal PORT X. From the EAGLE 5 ISS terminal, enter the following commands:...
  • Page 180 05-03-15 14:47:09 EST EAGLE5 ??.?.?-46.33.1 chg-oap-config:aname="tekelec-xxx":cfg=sngl:x25mode=dte:x25ps=7 Command entered at terminal #1. tekelecstp 05-03-15 14:47:09 EST EAGLE5 ??.?.?-46.33.1 CHG-OAP-CONFIG: MASP B - COMPLTD Output for Dual Configuration: > chg-oap-config:aname="tekelec-xxx":cfg=dual:bname="tekelec=xxx": cfg=dual:x25mode=dte:x25ps=7 Command Accepted - Processing tekelecstp 05-03-15 14:49:23 EST EAGLE5 ??.?.?-46.33.1 8604.1149 CARD 1301,A...
  • Page 181 5 ISS and EOAP release. The PST may vary from IS-NR to IS-ANR depending on status of X.25 links. A SST state of restricted means the EOAP is communicating to the EAGLE 5 ISS however the X.25 is FAULT. If a second EOAP is connected rept-stat-seas will display both EOAP's if the X25 Config in the EOAP's DEFAULT file, is set to L1P3.

  • Page 182: Loopbacktest Of The Test X.25 Interface

    Test 8 From the EOAP terminal, login as root: Console login: XXXXXX Password: Verify the Login was successful 9 07:27:42 tekelec-327 login: ROOT LOGIN /dev/console Last login: Wed Aug 9 07:25:42 on console Sun Microsystems Inc. SunOS 5.5.1 Generic May 1996...
  • Page 183 Test Procedures tekelec-XXX:root#syncloop -t 2 ases2 Verify that the amount of packets sent is the amount of packets received. [ Data device: /dev/ases3 | Control device: /dev/ases, ppa=3 ] speed=9600, loopback=no, nrzi=no, txc=baud, rxc=rxc [ checking for quiet line ]...
  • Page 184 Test Procedures 10 Repeat Step 1 through Step 9 for B side EOAP (5B and 6B) if applicable. 5-16 910-2970-001 Revision C, August 2006...

  • Page 185: Verify Leds Report No Errors On The Eoap

    Test Procedures Verify LEDs Report No Errors on the EOAP This test is a confirmation of the status of the LEDs. All cables are connected to the EOAP, and the EOAP is powered up. Test 9 After power-up, verify the upper left LED (Run LED) on the EOAP processor card is GREEN.

  • Page 186: Test Modem (Logical)

    (See ITAS for passwords) Password: # Aug 9 07:34:41 tekelec-XXX 'su root' succeeded for ccsproj on /dev/console At the command line prompt, issue the command to verify modem software: # pmadm –l PMTAG PMTYPE SVCTAG FLGS ID <PMSPECIFIC>...
  • Page 187 Test Procedures Application TKLCoap OAP Applocation 28.0.16 Tekelec build 08/20/2002 Application TKLCop702 OAP Platform upgrade 7.2 Tekelec bulild 10/25/2001 Application TKLCop703 OAP Platform upgrade 7.3 Tekelec bulild 11/21/2001 Application TKLCop704 OAP Platform upgrade 7.4 Tekelec bulild 02/04/2002 Application TKLCscoap Syscheck Enhancement for OAP 1.0.3 Tekelec.Build 11/21/2001 Application TKLCsysck Syscheck Core Engine &...

  • Page 188: Verify Eoap-To-Seas Connection Status

    5 ISS and EOAP release. The PST may vary from IS-NR to IS-ANR depending on status of X.25 links. An SST state of “restricted” means the EOAP is communicating to the EAGLE 5 ISS, however the X.25 is FAULT. If a second EOAP is connected, rept-stat-seas will display both EOAPs if the X25 Config in the EOAP’s DEFAULT file is set to L1P3.
  • Page 189 Test Procedures Generate a summary report of the status of the SEAS subsystem on EAGLE 5 ISS using two EOAPs (Dual Mode) or L1P3 set in the DEFAULT FILE. rept-stat-seas tekelecstp 96-01-04 15:59:06 EST Rel 30.0.0 ----------------------------------------------------------------- SEAS SYSTEM OOS-MT...
  • Page 190 Test Procedures 5-22 910-2970-001 Revision C, August 2006...

  • Page 191: Verify Eoap-To-Seas Connection Status

    EOAP Test Completion Checklist and Sign Off Matrix Confirmation that the EOAP Operational Test has been completed. The Customer’s signature is only required if not completed in conjunction with the EAGLE 5 ISS Acceptance Test. Please place a copy in the site file book.
  • Page 192 Test Procedures 5-24 910-2970-001 Revision C, August 2006...

  • Page 193: Chapter 6. Replacement Procedures

    Replacement Procedures Overview ......................6–2 Air Management Card ..................6–3 Card Cage/Shelf ....................6–8 Power Down the EOAP/Fan Assembly ..........6–10 Remove Cables ..................6–14 Remove Cards..................6–17 Remove Card Cage ................. 6–18 Reconnect Cables ..................6–24 Install Cards ..................... 6–22 Power Up EOAP/Fan Assembly ............

  • Page 194: Overview

    EOAP shelf or detailed cabling instructions, refer to Chapter 3, Installation Procedures. For initial provisioning procedures, for example, the provisioning of the EOAP hard drive to implement the EOAP, refer to the applicable EAGLE 5 ISS manual. 910-2970-001 Revision C, August 2006...

  • Page 195: Air Management Card

    Replacement Procedures Air Management Card This procedure describes how to replace an air management card (P/N 870-1524-01) in the EOAP shelf. This card does not contain any circuit boards and functions mainly as filler card. For its replacement, no halting of the EOAP is required.
  • Page 196 Replacement Procedures Figure 6-1. Top Handle and Captive Screw of Air Management Card Loosen the captive screws until they no longer engage the threads. Close-up of top inject/eject handle with captive screw 5. Using the thumb and forefinger, push the top handle up and the bottom handle down simultaneously until the card starts sliding easily from the card cage.
  • Page 197 Replacement Procedures 7. Remove the replacement air management card from the shipping container. Figure 6-3. Air Management Card (P/N 870-1524-01) Replacement Air Management Card 8. Make sure the two captive screws located in the inject/eject handle brackets are partially backed out so they do not interfere with insertion. 9.

  • Page 198: Figure 6-5. Inserting The Replacement Air Management Card

    Replacement Procedures 10. Carefully align the replacement card's edges with the channels in the top and bottom card guides. Refer to Figure 6-5. Then push the card along the length of card guides until you feel the card's progress cease. Figure 6-5.
  • Page 199 Replacement Procedures 12. Using a small Phillips head screwdriver, tighten all captive screws in the handle brackets until they seat against the handle bracket. WARNING: Do not overtighten as the heads on the screws could snap off. Refer to the Mechanical Assembly Torque Specification (906-0008-01). Figure 6-7.

  • Page 200: Card Cage/Shelf

    WARNING: Perform the EOAP card cage or shelf replacement procedure in a 4-hour maintenance window. This allows for the EAGLE 5 ISS to be able to resynchronize without requiring a time-consuming bulk download.

  • Page 201: Figure 6-8. Eoap Card Cage

    Replacement Procedures Tools and Equipment Use the following tools and equipment to replace the EOAP card cage or shelf: • ESD-safe Phillips screw driver • EOAP shelf: – Empty card cage (P/N 870-1498-01) – Single configuration (P/N 890-1050-03) – Dual configuration (P/N 890-1050-01) •...

  • Page 202: Power Down The Eoap/Fan Assembly

    Replacement Procedures Power Down the EOAP/Fan Assembly This procedure describes how to power down the EOAP shelf and the fan assembly. Powering down an EOAP shelf also stops the fan assembly because both units use the same fuses. WARNING: The EOAP can operate without failure or component damage for up to one hour without the fan tray providing cooling.
  • Page 203 Replacement Procedures The first part of the output displays the communication security attributes of the terminal port. The communication attributes of the terminal port, BAUD (parity), (stop bits), and (data bits), are displayed in the PRTY DBTS COMM field of the output and are displayed in this format: rtrv-trm BAUD–DBTS–PRTY–SB.
  • Page 204 Date: time apg 2 syslogd: going down on signal 15 Syncing file systems ... [1] done Program terminated Type help for more information 4. At the EAGLE 5 ISS terminal, inhibit the EOAP-A connection by entering this command: inh-trm:trm=x:force=yes where x is the terminal number of EOAP-A.
  • Page 205 Replacement Procedures The system returns output similar to the following: rept-stat-seas rlghncxa03w 00-06-04 15:59:06 EST Rel 26.0.0 SEAS Subsystem Report IS-NR Active -------- SEAS Interfaces Configured = 2 Interfaces IS-NR = 2 GPL PST SST AST ------------------------------------------------------------------- SEAS SYSTEM IS-NR Active -----TDM Port 4 IS-NR Active -----TDM Port 10 IS-NR Active -----OAP A 250-001-000 IS-NR Active -----OAP...

  • Page 206: Remove Cables

    Replacement Procedures Remove Cables This procedure describes how to remove the cables from the front of the EOAP processor cards and the backplane of the EOAP shelf. Procedure Face the front of the EOAP and locate the Ethernet cable connected to the Ethernet port of each processor card.
  • Page 207 Replacement Procedures Figure 6-10. Cables Secured on EOAP Shelf Backplane (Dual Configuration) Cable tie down rods FAN B PWR-A FAN A PWR-A POWER IN-B POWER IN-A OAP RST-A BCLKIN-A BCLKOUT-A PORT 1A PORT 2A PORT 1B PORT 2B FAN B PWR-B FAN A PWR-B PORT 4B PORT 4 PORT 3A...
  • Page 208 Replacement Procedures 8. Use cable ties and temporarily secure them to the outside of the right traverse arm to keep them away from the shelf as it is removed and replaced. Figure 6-11 shows the location of side panel supports and traverse arms. Figure 6-11.

  • Page 209: Remove Cards

    Replacement Procedures Remove Cards This procedure describes the general steps to remove a card from the EOAP shelf. For an illustrated description of a particular card, refer to the replacement procedure of the respective card. For example, for an illustrated description of removing the power supply card, refer to Power Supply Card on page 6-66.

  • Page 210: Remove Card Cage

    Replacement Procedures Remove Card Cage This procedure describes how to remove an EOAP card cage or shelf from the frame. NOTE: This procedure requires more than one person. Procedure On each side of the EOAP shelf, remove the five screws and washers that hold the mounting bracket to the frame rail.
  • Page 211 Replacement Procedures Install Replacement Card Cage or Shelf This procedure describes how to install a replacement EOAP card cage or shelf into the frame. WARNING: Do not overtighten the screws as the heads could snap off. NOTE: This procedure requires more than one person. Procedure Remove the EOAP card cage or shelf from the shipping container and locate the mounting brackets.

  • Page 212: Figure 6-14. Attach Mounting Bracket To Eoap Card Cage

    Replacement Procedures 2. Using five screws (P/N 600-0154), attach the mounting brackets on each side of the EOAP so that the flange points to the rear of the EOAP. Attach Mounting Bracket to EOAP Card Cage Figure 6-14. Front Attach mounting brackets with flange pointing to rear of EOAP Attach mounting brackets with Rear...

  • Page 213: Figure 6-15. Attach Card Cage To Rear Of Frame Rail

    Replacement Procedures 5. On each side of the card cage or shelf, insert five screws with external tooth washers (P/N 601-0010-01) through the mounting bracket and into the frame rail. Tighten the screws. WARNING: When installing the EOAP card cage or shelf, avoid pinching the cables from the fan assembly and those secured from the removed shelf.

  • Page 214: Install Cards

    Replacement Procedures Install Cards This procedure describes the general steps to install a card into the EOAP shelf. For an illustrated description of a particular card, refer to the replacement procedure of the respective card. For example, for an illustrated description of installing the power supply card, refer to Power Supply Card on page 6-66.
  • Page 215 Replacement Procedures 6. Carefully align the replacement card's edges with the channels in the top and bottom card guides. Then push the card along the length of the card guides until the rear connector on the card begins engaging the mating connector on the backplane.

  • Page 216: Reconnect Cables

    Replacement Procedures Reconnect Cables This procedure describes how to reconnect the cables to the replacement card cage or shelf that were disconnected when the previous shelf was removed. Procedure Reconnect all cables to the EOAP backplane. Figure 6-16 shows the cables of a single-configuration EOAP secured to the backplane.
  • Page 217 Replacement Procedures Figure 6-17. Cable Connections on EOAP Backplane (Dual Configuration) Misc. Fuse Panel Misc. Fuse Panel X.25 MODEM B 830-0709-01 Part of 830-0699-01 Part of 830-0699-01 green/yellow conductor green/yellow conductor To Frame GND To Frame GND VT-520-DSPLY Part of 830-0699-01 Part of 830-0699-01 fan tray A 804-0528-01...

  • Page 218: Figure 6-18. Locate Processor Card

    Replacement Procedures Figure 6-18. Locate Processor Card Processor Card Ethernet port connects to customer network. 5. Take the Ethernet cable P/N 830-0710-xx labeled “EOAP-A” and insert it into the Ethernet port of EOAP-A. 6. Locate the Ethernet port on the front panel of the EOAP-B processor card. 7.
  • Page 219 Replacement Procedures 11. On the backplane of the EOAP shelf, finish the cables from the EOAP top center backplane. 12. Locate the Fan A power cable P/N 830-0609-xx (port FAN B PWR-A for single configuration, port FAN A PWR-A for dual configuration) and the clock connection cable P/N 830-0657-xx (port BCLKIN-A) on the top center of the EOAP shelf backplane.
  • Page 220 Replacement Procedures 13. Use a cable tie and secure the cables to the third tie-down rod without obstructing any ports. Form these cables along the rod and secure them with cable ties every three or four inches until they reach the frame rail. Refer to Figure 6-22 for a single-configuration EOAP and to Figure 6-21 for a dual-configuration EOAP.
  • Page 221 Replacement Procedures 15. Secure the cable to the bottom tie-down rod without obstructing any ports. Refer to Figure 6-22. 16. Form the cable and secure it along the rod every three or four inches stopping short of the OAP RST B port. Continue now with the EOAP-B power cable.

  • Page 222: Figure 6-23. Secure Cables From Eoap To Cable Rack

    Replacement Procedures 25. At the frame rail, adjust all cables to fit them between the old and new cable ties. Secure Cables from EOAP to Cable Rack Figure 6-23. Cable Rack Cable butt at this point (three wires to FAP Panel support on each side).

  • Page 223: Power Up Eoap/Fan Assembly

    3. The following message displays: and the machine boots. The fans powered up start running. 4. At the EAGLE 5 ISS terminal, change the terminal port of EOAP-A to type by entering this command: chg-trm:type=oap:trm=x where x is the terminal number of EOAP-A.
  • Page 224 Replacement Procedures 5. Allow the EOAP-A connection by entering this command: alw-trm:trm=x:force=yes where x is the terminal number of EOAP-A. 6. Change the terminal port of EOAP-B to type by entering this command: chg-trm:type=oap:trm=x where x is the terminal number of EOAP-B. 7.
  • Page 225 Replacement Procedures Completed. The EOAP and fan assembly are now powered up. Test the fan operation next. Go to procedure Test Fan Operation and Fan Alarm on page 6-48. 910-2970-001 Revision C, August 2006 6-33...

  • Page 226: Cd-Rom Drive Card

    Replacement Procedures CD-ROM Drive Card This procedure describes how to replace the CD-ROM drive card (P/N 870-1515-03) in the EOAP shelf. The CD-ROM drive card does not require any reprovisioning. WARNING: Prior to working on or around live equipment, follow proper ESD grounding procedures to prevent damage to the equipment;...
  • Page 227 Replacement Procedures 2. Display the EOAP terminal numbers to identify the terminal to be inhibited; enter command. This is an example of the possible output: rtrv-trm rlghncxa03w 00-06-07 11:34:04 Rel 26.0.0 TYPE COMM TMOUT MXINV DURAL VT320 9600-7-E-1 SW 99:59:59 9600-7-E-1 HW INDEF PRINTER...
  • Page 228 Replacement Procedures 5. Confirm that the isolated EOAP connection is inactive. The output will display the status of the EOAPs For this example, enter the rept-stat-seas command; the EOAP status is shown in bold: rept-stat-seas rlghncxa03w 00-06-04 15:59:06 EST Rel 26.0.0 SEAS Subsystem Report IS-NR Active -------- SEAS Interfaces Configured = 2 Interfaces IS-NR = 2 GPL PST SST AST...

  • Page 229: Figure 6-26. Cd-Rom Drive Card Captive Screws

    Replacement Procedures The screen will display output similar to the following. Wait until the prompt appears before continuing with the next step: Date: time apg 2 halt: halted by root Date: time apg 2 syslogd: going down on signal 15 Syncing file systems ...

  • Page 230: Figure 6-27. Support The Cd-Rom Drive Card With Both Hands

    Replacement Procedures Figure 6-27. Support the CD-ROM Drive Card With Both Hands 6-38 910-2970-001 Revision C, August 2006...
  • Page 231 Replacement Procedures 11. Immediately store the card properly to avoid any damage due to handling or ESD. 12. Prior to inserting the replacement card, examine the pins in the EOAP backplane connector for any misalignment, evidence of shorts, or other signs of damage.

  • Page 232: Figure 6-30. Press The Faceplate

    If the card does not reboot, refer to troubleshooting procedure CD-ROM Not Responding on page 7-8. 19. At the EAGLE 5 ISS terminal, change the terminal port of the isolated EOAP to type by entering this command: chg-trm:type=oap:trm=x where x is the terminal number of the isolated EOAP 20.

  • Page 233: Fan Assembly

    Replacement Procedures Fan Assembly This section describes how to replace an existing fan assembly. The fan assembly must be tested for proper operation after the installation. This procedure is part of the fan assembly replacement. Perform the replacement during a maintenance window and complete it within one hour.

  • Page 234: Remove Fan Assembly

    ACTIVE ALARM FANS OFF AUTO FANS ON Grill fangrillswitch 3. At the EAGLE 5 ISS terminal, confirm the fan failure by typing in this command: rept-stat-trbl The EAGLE 5 ISS reports the following alarm: 302 COOLING FAN FAILURE 4. At the rear of the frame, remove the A and B power cables from fan assembly.
  • Page 235 Replacement Procedures 6. From the rear of the frame and on each side of the fan assembly, locate the mounting bracket holding the fan assembly in place. Remove the two screws from the side of the fan assembly. Refer to Figure 6-32, Step 1. Temporarily store them in a safe place.

  • Page 236: Install Replacement Fan Assembly

    3. Open the doors on the lower shelf. From the front of the frame, slide the fan assembly into the shelf. Figure 6-34 shows a fan assembly inserted into an EAGLE 5 ISS frame. Figure 6-34 shows a fan assembly inserted into an OAP frame.
  • Page 237 Replacement Procedures Figure 6-34. Insert Fan Assembly Below EOAP Shelf OAPF Fuse and Alarm Panel EOAP-B EOAP-A Cooling duct Filter Grill eoapfan inst Figure 6-35. Attach Fan Assembly to Front of Frame Rail Frame rail Fan Assembly Tighten the screw attached to the rear frame rail.

  • Page 238: Figure 6-36. Replace Fan Filter And Grill

    Replacement Procedures 5. Align the fan assembly with the sides of the shelf and tighten the two screws that were left on the mounting bracket. Refer to Figure 6-35, Step 3. 6. Replace the fan filter by setting it against the front of the fan assembly. NOTE: Point the air flow arrows stamped on top and bottom of filter towards the fan assembly.
  • Page 239 Replacement Procedures 9. At the fan assembly, set the fan switch on the grill panel to the ON position. The fans start running. WARNING: Ensure that the switch is NOT set to AUTO. This setting is disabled. Figure 6-37. Fan Switch Set to ON Set FAN switch to ON ACTIVE ALARM...

  • Page 240: Test Fan Operation And Fan Alarm

    Replacement Procedures Test Fan Operation and Fan Alarm Use this procedure to test the fan operation at the EAGLE 5 ISS terminal and to ensure that the fan alarm is functioning. NOTE: For more information on the commands used in this procedure, refer to the Eagle Commands Manual.

  • Page 241: Figure 6-38. Set Fan Switch To Off

    ALARM FANS OFF AUTO FANS ON Grill fangrillswitch 4. At the EAGLE 5 ISS terminal, type in this command: rept-stat-trbl The EAGLE 5 ISS reports the following alarm: 302 COOLING FAN FAILURE 5. At the fan assembly, turn the switch back to the ON position (refer to Figure 6-38).
  • Page 242 Both fan LEDs are off. The Minor LED at the FAP is lit. The fans for EOAP-A stop running. Other fan assemblies (if installed) are not affected. 11. At the EAGLE 5 ISS terminal, type in this command: rept-stat-trbl The EAGLE 5 ISS reports the following alarm: 302 COOLING FAN FAILURE 12.

  • Page 243: Hard Drive Card

    Replacement Procedures Hard Drive Card This section describes how to replace a hard drive card (P/N 870-1514-03) in the EOAP shelf. The hard drive on the replacement card is preloaded with software but must be reprovisioned after the installation. Perform the replacement during a maintenance window.

  • Page 244: Replace Hard Drive Card

    EOAP-A Hard Drive EOAP-A CD-ROM EOAP-B Hard Drive EOAP-B CD-ROM 2. At the EAGLE 5 ISS, make sure that the redundant EOAP is active. Enter the command. The output will display the status of the EOAPs rept-stat-seas For this example, enter the command;...
  • Page 245 Replacement Procedures The system returns output similar to the following: rept-stat-seas rlghncxa03w 00-06-04 15:59:06 EST Rel 26.0.0 SEAS Subsystem Report IS-NR Active -------- SEAS Interfaces Configured = 2 Interfaces IS-NR = 2 GPL PST SST AST ------------------------------------------------------------------- SEAS SYSTEM IS-NR Active -----TDM Port 4 IS-NR Active -----TDM Port 10 IS-NR Active -----OAP A 250-001-000 IS-NR Active -----OAP...
  • Page 246 Replacement Procedures YES NO YES YES YES YES YES YES NO YES NO YES YES YES YES YES YES YES YES YES YES YES NO YES NO YES YES YES YES NO 4. Inhibit the EOAP connection of the card to be replaced; enter this command: inh-trm:trm=x where is the terminal number of the isolated EOAP.
  • Page 247 Replacement Procedures OAP B ALARM STATUS = No Alarms. X25 Link A1 ALARM STATUS = No Alarms. X25 Link A2 ALARM STATUS = No Alarms. X25 Link B1 ALARM STATUS = No Alarms. X25 Link B2 ALARM STATUS = No Alarms. X25 A1 PVCs IS-NR = 1,2,3 X25 A1 PVCs OOS-MT = ---X25 B1 PVCs IS-NR = 1,2,3...

  • Page 248: Figure 6-40. Loosen Hard Drive Card Captive Screws

    Replacement Procedures Figure 6-40. Loosen Hard Drive Card Captive Screws Loosen the captive screws by hand until they no longer engage the threads in the floating fasteners 6-56 910-2970-001 Revision C, August 2006...
  • Page 249 Replacement Procedures 10. Grasp the drive assembly handle with one hand and carefully pull the assembly toward you. Pull until the rear connectors on the board are freed from the connectors on the backplane. Figure 6-41. Free Hard Drive Card from the EOAP Card Cage b.

  • Page 250: Figure 6-43. Examine Eoap Backplane Connector Pins

    Replacement Procedures 13. Prior to inserting the replacement card, examine the pins in the EOAP backplane connector for any misalignment, evidence of shorts, or other signs of damage. Figure 6-43. Examine EOAP Backplane Connector Pins EOAP backplane connector Card Guide 14.

  • Page 251: Reprovision Hard Drive

    19. The system will automatically reboot to recognize the card. If the system does not automatically reboot, boot it manually from the terminal: ok boot 20. At the EAGLE 5 ISS terminal, change the terminal port of the isolated EOAP to type by entering this command:...
  • Page 252 Replacement Procedures CAUTION: The EOAP’s open system architecture allows access to the operating system. Any undocumented changes to the files may cause the system to become corrupted and unusable. Making any undocumented changes on the EOAP, including changes to the hardware, operating system and/or the components found therein will void the warranty.
  • Page 253 EOAP, the specified EOAP may go out of service. The fields that must be correctly configured before the EOAP configuration is sent to the specified EOAP. See the applicable EAGLE 5 ISS manual for more information.
  • Page 254 00-06-17 15:08:45 EDT Rel 26.0.0 Allow message sent to terminal 7. On the EAGLE 5 ISS, allow the EOAP terminal by entering the following command, using the OAP terminal number you retrieved before you replaced the hard drive card: alw-trm:trm=<OAP_terminal_number>...
  • Page 255 Replacement Procedures IS-NR Active ----- IS-NR Active ----- IS-NR Active ----- IS-NR Active ----- IS-NR Active ----- IS-NR Active ----- IS-NR Active ----- IS-NR Active ----- IS-NR Active ----- IS-NR Active ----- Command Completed. If the entry IS-NR is not shown in the PST field of the output, rept-stat-trm the EOAP port has not been returned to service.
  • Page 256 Replacement Procedures b. Wait 15 minutes, then enter the command to make rept-stat-seas sure that there are no alarms for EOAP A. These are examples of the possible output: rept-stat-seas rlghncxa03w 00-06-04 15:59:06 EST Rel 26.0.0 SEAS Subsystem Report IS-NR Active --------SEAS Interfaces Configured = 2 Interfaces IS-NR = 2 GPL PST SST AST ---------------------------------------------------------------------...
  • Page 257 Replacement Procedures Use the following pair of commands for EOAP-B only: a. Update EOAP B: act-oap-config:oap=b:force=yes After successful completion of this command, the system returns the following output: rlghncxa03w 00-06-07 11:34:04 EST Rel 26.0.0 ACT-OAP-CONFIG: MASP A - COMPLTD b. Wait 15 minutes, then enter the command to make rept-stat-seas sure that there are no alarms for EOAP B.

  • Page 258: Power Supply Card

    Replacement Procedures Power Supply Card This procedure describes how to replace a power supply card (P/N 870-1521-01) and verify its operation after the replacement. The power supply card does not require any provisioning. WARNING: Prior to working on or around live equipment, follow proper ESD grounding procedures to prevent damage to the equipment;...

  • Page 259: Figure 6-47. Locate Power Supply Card

    Replacement Procedures c. Halt the isolated EOAP system by entering this command: # /usr/sbin/init 0 The screen will display output similar to the following. Wait until the prompt appears before continuing with the next step: Date: time apg 2 halt: halted by root Date: time apg 2 syslogd: going down on signal 15 Syncing file systems ...

  • Page 260: Figure 6-48. Loosening Captive Screws Of Power Supply Card

    Replacement Procedures Figure 6-48. Loosening Captive Screws of Power Supply Card Loosen the captive screws until they no longer engage the threads. Close-up of top inject/eject handle with captive screw 6. Using the thumb and forefinger, push the top handle up and the bottom handle down simultaneously until the card is completely free from the backplane in the card cage.
  • Page 261 Replacement Procedures 9. Prior to inserting the replacement card, examine the pins in the EOAP backplane connector for any misalignment, evidence of shorts, or other signs of damage. Figure 6-50. EOAP Backplane Connector Pins Prior to inserting the replacement card, check connectors* for any kind of damage.
  • Page 262 Replacement Procedures Figure 6-52. Power Supply Card Handles Top handle in the “UP” position Bottom handle in the “DOWN” position 13. Carefully align the replacement card's edges with the channels in the top and bottom card guides. Refer to Figure 6-53. Then push the card along the length of the card guides until the rear connector on the card begins engaging the mating connector on the backplane.
  • Page 263 Replacement Procedures 15. Using the thumb and forefinger together, push the top inject/eject handle down and the bottom handle up until both handles are in the locked position. Figure 6-55 shows a close-up of a top inject/eject handle in the locked position.
  • Page 264 Replacement Procedures 18. After the processor card has reset, confirm that the power supply card is operational by checking its LEDs. A green Power LED indicates that power is supplied to the power supply card. For troubleshooting basic power problems, refer to Chapter 7, Basic Troubleshooting.

  • Page 265: Processor Card

    • Flashlight (to view back panel interior) • EOAP processor card (P/N 870-1523-01) Procedure At the EAGLE 5 ISS, make sure that the redundant EOAP is active. Enter the command. The output will display the status of the EOAPs rept-stat-seas For this example, enter the command;...
  • Page 266 Replacement Procedures The system returns output similar to the following: rept-stat-seas rlghncxa03w 00-06-04 15:59:06 EST Rel 26.0.0 SEAS Subsystem Report IS-NR Active -------- SEAS Interfaces Configured = 2 Interfaces IS-NR = 2 GPL PST SST AST ------------------------------------------------------------------- SEAS SYSTEM IS-NR Active -----TDM Port 4 IS-NR Active -----TDM Port 10 IS-NR Active -----OAP A 250-001-000 IS-NR Active -----OAP...
  • Page 267 Replacement Procedures YES NO YES YES YES YES YES YES NO YES NO YES YES YES YES YES YES YES YES YES YES YES NO YES NO YES YES YES YES NO 3. Inhibit the isolated EOAP connection by entering this command: inh-trm:trm=x where x is the terminal number of the isolated EOAP.
  • Page 268 Replacement Procedures OAP B ALARM STATUS = No Alarms. X25 Link A1 ALARM STATUS = No Alarms. X25 Link A2 ALARM STATUS = No Alarms. X25 Link B1 ALARM STATUS = No Alarms. X25 Link B2 ALARM STATUS = No Alarms. X25 A1 PVCs IS-NR = 1,2,3 X25 A1 PVCs OOS-MT = ---X25 B1 PVCs IS-NR = 1,2,3...

  • Page 269: Figure 6-56. Locate Processor Card

    Replacement Procedures 6. At the EOAP terminal connected to the isolated EOAP: a. Log in as root: Console login: root Password: xxxxx b. Shut down all processes and exit back to root by entering these commands: # su - ccsproj % cd /ccsosmr/{instance}/bin % ccsmr all.down % exit...

  • Page 270: Figure 6-57. Processor Card Captive Screws

    Replacement Procedures 8. Locate the Ethernet port on the front of the processor card (refer to Figure 6-56). The port connects to the customer network equipment. Unplug this cable and tie it off to part of the card cage structure. You will need to plug this cable back into the replacement processor card’s Ethernet port.

  • Page 271: Figure 6-58. Freeing The Processor Card From The Eoap Card Cage

    Replacement Procedures 11. Using the thumb and forefinger, push the top handle up and the bottom handle down simultaneously until the card is completely free from the backplane in the card cage. Figure 6-58. Freeing the Processor Card from the EOAP Card Cage Push up Use thumb and forefinger to push top handle up.
  • Page 272 Replacement Procedures 15. Remove the replacement processor card from the shipping container. Figure 6-60. Processor Card (P/N 870-1523-01) Ethernet Port Replacement Processor Card 16. Make sure the four captive screws located in the inject/eject handle brackets are partially backed out so they do not interfere with insertion. 17.

  • Page 273: Figure 6-62. Inserting The Replacement Processor Card

    Replacement Procedures 18. Carefully align the replacement card's edges with the channels in the top and bottom card guides. Refer to Figure 6-62. Then push the card along the length of card guides until the rear connector on the card begins engaging the mating connector on the backplane.

  • Page 274: Figure 6-63. Locking The Inject/Eject Handles

    Replacement Procedures Figure 6-63. Locking the Inject/Eject Handles Handles in locked position 21. Using a small Phillips head screwdriver, tighten all captive screws in the handle brackets until they seat against the handle bracket. WARNING: Do not overtighten the screws as the heads could snap off. Figure 6-64.
  • Page 275 If the EOAP does not reboot, refer to the troubleshooting procedure System Has Power But Will Not Boot on page 7-6. 24. At the EAGLE 5 ISS terminal, change the terminal port of the isolated EOAP to type by entering this command:...
  • Page 276 Replacement Procedures 25. Allow the EOAP connection by entering this command: alw-trm:trm=x:force=yes where x is the terminal number of the isolated EOAP. 26. Confirm the operation of the processor card by checking and resolving the LEDs. The Power LED turns green to indicate power to the processor card. If the LEDs do not resolve properly, refer to the troubleshooting procedure Processor Card on page 7-19.

  • Page 277: Serial Card

    Replacement Procedures Serial Card CAUTION: The EOAP’s open system architecture allows access to the operating system. Any undocumented changes to the files may cause the system to become corrupted and unusable. Making any undocumented changes on the EOAP, including changes to the hardware, operating system and/or the components found therein will void the warranty.

  • Page 278: Figure 6-66. Location Of Serial Card

    Replacement Procedures c. Halt the isolated EOAP system by entering this command: # /usr/sbin/init 0 The screen will display output similar to the following. Wait until the prompt appears before continuing with the next step: Date: time apg 2 halt: halted by root Date: time apg 2 syslogd: going down on signal 15 Syncing file systems ...

  • Page 279: Figure 6-67. Top Handle And Captive Screw Of Serial Card

    Replacement Procedures 5. Using a small Phillips head screwdriver, loosen the captive screws until they no longer engage the threads. Do not remove the screws from the ejector handle brackets. Figure 6-67. Top Handle and Captive Screw of Serial Card Loosen the captive screws until...

  • Page 280: Figure 6-69. Eoap Backplane Connector Pins

    Replacement Procedures 8. Immediately store the card properly to avoid any damage due to handling or ESD. 9. Prior to inserting the replacement card, examine the pins in the EOAP backplane connector for any misalignment, evidence of shorts, or other signs of damage.
  • Page 281 Replacement Procedures 12. Push all handles outward from the replacement card's faceplate (top handle in the “UP” position, bottom handle in the “DOWN” position.) Serial I/O Card Handles Figure 6-71. Top handle in the “UP” position Bottom handle in the “DOWN”...

  • Page 282: Figure 6-73. Locking The Inject/Eject Handles

    Replacement Procedures 14. Press the faceplate of the card using constant pressure until you feel the card's progress cease. WARNING: Do not impact the faceplate in order to mate the two connectors. Any impact to the card's faceplate can damage the faceplate, the pins in the backplane, or the backplane itself.

  • Page 283: Figure 6-74. Tighten Captive Screws

    Replacement Procedures 16. Using a small Phillips head screwdriver, tighten all captive screws in the handle brackets until they seat against the handle bracket. WARNING: Do not overtighten the screws as the heads could snap off. Figure 6-74. Tighten Captive Screws Tighten the captive screws until...
  • Page 284 Replacement Procedures 6-92 910-2970-001 Revision C, August 2006...

  • Page 285: Chapter 7. Basic Troubleshooting

    Basic Troubleshooting Power......................... 7–3 No System Power..................7–3 No Fan Power .................... 7–4 No cPCI Card Power ................7–4 No CD-ROM Drive Power............... 7–5 No Hard Drive Power ................7–5 SCSI/Drives...................... 7–6 System Has Power But Will Not Boot ............ 7–6 CD-ROM Not Responding ..............
  • Page 286 Error: syslog: s match_netconf: setnetconfig failed ......7–27 EOAP Internal Software ................7–28 msDI Controlled Software ..............7–28 Trace Inter-Process Messages (Except emsAgent)......7–34 Required Daemons..................7–42 External Connectivity..................7–46 No External EOAP Connectivity ............7–46 External Interfaces ..................7–47 EOAP-to-EAGLE 5 ISS Interface............7–47 EOAP-to-SEAS Interface ................7–51 910-2970-001 Revision C, August 2006...

  • Page 287: Power

    Basic Troubleshooting Power The following troubleshooting procedures relate to power source problems that prevent certain components in the EOAP or the DCM cards from functioning properly. No System Power Use the following procedure when none of the EOAP boards have power (that is, no LEDs are lit and no power is getting to the fans).

  • Page 288: No Fan Power

    Verify that the fan control card switch (located on the front of the fan assembly) is in the “ON” position. If already connected to the EAGLE 5 ISS, verify that the fan feature bit has been turned on using the command.

  • Page 289: No Cd-Rom Drive Power

    Basic Troubleshooting No CD-ROM Drive Power Use the following procedure when the CD-ROM drive (P/N 870-1515-01) power LED is lit but the drive is not responding. NOTE: The CD-ROM drive power LED only indicates that 5V power is reaching the card; it does not necessarily mean that the drive itself is receiving 5V.

  • Page 290: Scsi/Drives

    Basic Troubleshooting SCSI/Drives The following troubleshooting procedures relate to the SCSI components on the EOAP, in particular the hard drive and the CD-ROM drive. CAUTION: The EOAP’s open system architecture allows access to the operating system. Any undocumented changes to the files may cause the system to become corrupted and unusable.

  • Page 291: Figure 7-1. Cd-Rom Scsi Jumper Settings

    Basic Troubleshooting Figure 7-1. CD-ROM SCSI Jumper Settings TEAC CD-ROM DRIVE JUMPER SETTINGS (VIEW FROM REAR OF CD-ROM DRIVE) PRSW TERM 0 1 2 3 4 5 6 POWER 50-PIN SCSI CONNECTOR PLEXTOR CD-ROM DRIVE JUMPER SETTINGS (VIEW FROM REAR OF CD-ROM DRIVE) TERM TEST PRTY...

  • Page 292: Cd-Rom Not Responding

    Basic Troubleshooting If the cables are installed correctly and the system still won’t boot, contact your Customer Care Center. Once the command detects both the hard drive and the CD-ROM probe-scsi drive, reset the system to boot automatically; then boot the system: setenv auto-boot? true boot CD-ROM Not Responding...
  • Page 293 Basic Troubleshooting 910-2970-001 Revision C, August 2006...

  • Page 294: Drives Detected But System Will Not Boot

    Basic Troubleshooting Determine whether the system detects the CD-ROM drive. a. Verify that the command can detect the CD-ROM drive at probe-scsi Target 6; enter these commands: ok setenv auto-boot? false ok reset-all ok probe-scsi b. If the command does not detect a Target 6 device, reboot the probe-scsi system using the device reconfiguration option: ok boot -r...

  • Page 295: Connect/Disconnect Scsi Devices

    Basic Troubleshooting Connect/Disconnect SCSI Devices Procedure At the terminal connected to the EOAP, halt the operating system. a. Log in as root by entering these commands: Console login: root Password: xxxxx NOTE: See your Customer Care Center for the password for your equipment.

  • Page 296: Console Devices

    Solution After the modem connection has been dropped or the terminal has been disconnected from the TMOAP/EOAP, use the EAGLE 5 ISS console to issue a reboot command to the TMOAP/EOAP. 7-12...
  • Page 297 Basic Troubleshooting Procedure At the terminal connected to the EOAP, halt the operating system. a. Log in as root by entering these commands: Console login: root Password: xxxxx NOTE: See your Customer Care Center for the password for your equipment. b.
  • Page 298 Basic Troubleshooting Boot the system by entering this command: boot 7-14 910-2970-001 Revision C, August 2006...

  • Page 299: Maintenance Modem

    Solution After the modem connection has been dropped or the terminal has been disconnected from the TMOAP/EOAP, use the EAGLE 5 ISS console to issue a reboot command to the TMOAP/EOAP. Procedure Verify that both the calling and receiving modems are turned on and plugged into a working telephone jack.
  • Page 300 Basic Troubleshooting Verify that the maintenance modem is set to “Auto Answer” Verify that the modem port is configured correctly: Console login: root Password: xxxxx # pmadm -l The system returns output similar to the following; the last line (bold) indicates the port to be used with the maintenance modem: ttymon0 ttymon...

  • Page 301: Leds

    Basic Troubleshooting LEDs The light-emitting diodes (LEDs) on the power supply and processor cards of the EOAP allow you to perform limited troubleshooting of the cards. If an LED cannot be resolved after performing the procedures for the respective LED, call your Customer Care Center for assistance.
  • Page 302 Basic Troubleshooting commands: # su - ccsproj % cd /ccsosmr/{instance}/bin % ccsmr all.down % exit c. Halt the EOAP by entering this command: # /usr/sbin/init 0 The screen will display output similar to the following. Wait until the prompt appears before continuing with the next step: Date: time apg 2 halt: halted by root Date: time apg 2 syslogd: going down on signal 15 Syncing file systems ...

  • Page 303: Processor Card

    Basic Troubleshooting Processor Card Run LED Is Continuously Red The EOAP processor card has a Run LED that is green to indicate normal operation. The Run LED is continuously red when the processor card is getting power but is halted or in Reset state. The LED starts blinking to indicate that the processor did not access the PCI bus for more than one second.
  • Page 304 Basic Troubleshooting Reseat the processor card in the slot. If the Run LED is still red, go to the next step. Cycle the power on the system by reseating the power supply card. If the Run LED is still red, call your Customer Care Center. Boot the system by entering this command: boot RUN LED Is Green But Ports Are Not Functioning...
  • Page 305 Basic Troubleshooting c. Halt the EOAP by entering this command: # /usr/sbin/init 0 The screen will display output similar to the following. Wait until the prompt appears before continuing with the next step: Date: time apg 2 halt: halted by root Date: time apg 2 syslogd: going down on signal 15 Syncing file systems ...

  • Page 306: Serial Card

    Basic Troubleshooting Serial Card Use these procedures for problems with the Serial card. CAUTION: The EOAP’s open system architecture allows access to the operating system. Any undocumented changes to the files may cause the system to become corrupted and unusable. Making any undocumented changes on the EOAP, including changes to the hardware, operating system and/or the components found therein will void the warranty.
  • Page 307 Basic Troubleshooting b. Shut down all processes and exit back to root by entering these commands: # su - ccsproj % cd /ccsosmr/{instance}/bin % ccsmr all.down % exit c. Halt the EOAP by entering this command: # /usr/sbin/init 0 The screen will display output similar to the following. Wait until the prompt appears before continuing with the next step: Date: time apg 2 halt: halted by root Date: time apg 2 syslogd: going down on signal 15...
  • Page 308 Basic Troubleshooting Ports 7, 8, 9, or 10 Not Working These ports are reserved for future use and SHOULD NOT be working. No troubleshooting is necessary. Ports 1 or 2 Not Working Use the following procedure when ports 1 or 2 on both EOAP-A and EOAP-B are not working.

  • Page 309: Hard Disk

    Basic Troubleshooting Hard Disk CAUTION: The EOAP’s open system architecture allows access to the operating system. Any undocumented changes to the files may cause the system to become corrupted and unusable. Making any undocumented changes on the EOAP, including changes to the hardware, operating system and/or the components found therein will void the warranty.

  • Page 310: Full Partition Check

    Basic Troubleshooting Full Partition Check Use this procedure to verify that all the file system partitions are present and that none are over 90% full (with the exception of the /opt partition, which may be more than 90% full if the AnswerBook files are installed. This does not affect the operation of the EOAP and can be ignored).

  • Page 311: Error: Syslog: S Match_Netconf: Setnetconfig Failed

    Basic Troubleshooting CAUTION: The EOAP’s open system architecture allows access to the operating system. Any undocumented changes to the files may cause the system to become corrupted and unusable. Making any undocumented changes on the EOAP, including changes to the hardware, operating system and/or the components found therein will void the warranty.

  • Page 312: Eoap Internal Software

    IPC directory daemon ysA20 UAL Timeout/PVC state cntl daemon ysAD0 Daemon ysT20 UIM generator ysTT0 EAGLE 5 ISS TTY interface emsAg EMS Agent msSU0 Daemon ysA30 UAL Multi-Seg. Re-assembly daemon ysAO0 OS Contract OS to NE daemon ysT30 OAP Status ysA10 UAL/X.25 PVC daemon...
  • Page 313 Basic Troubleshooting Truss command Top command Verify msDI Processes Procedure Log in as ccsproj: Console login: ccsproj Password: eagle1 Verify that all the required processes are running by entering the following commands: % cd /ccsosmr/{instance}/bin % ccsmr all.status The system displays output similar to the following: ********** System (msDI) registration report starts ***** ********** date/time==>...
  • Page 314 Basic Troubleshooting Check for a Core File Procedure Log in as ccsproj; enter the following commands: Console login: ccsproj Password: eagle1 Change to the instance binary directory; enter the following command: cd /ccsosmr/{instance}/bin See if a core file exists; enter the following command: ls -l |grep core If a core file exists, note the file creation date and time.
  • Page 315 “previous” log. The maximum log length for most processes is 100 Kb. ysTT0 is the interface to the serial connection to the EAGLE 5 ISS. The log contains messages sent from the EOAP to the EAGLE 5 ISS.
  • Page 316 Basic Troubleshooting emsAgent Process Debug Log Files (emsAgent only) The emsAgent process has two debug log files. The log files are stored in: /ccsosmr/{instance}/log/emsAG/emsAgent.log /ccsosmr/{instance}/log/emsAG/emsAgent.stdout.x The emsAgent process (emsAg) is an exception to the msDI debug logging style. Debug information generated by emsAgent is directed to standard error. In order to view this information, the process must be terminated and restarted manually.
  • Page 317 Basic Troubleshooting To turn off the debug information and return the emsAgent to its normal run state: a. Substitute user to root: % su - root Password: xxxxx b. Reboot the system # /usr/sbin/init 6 The emsAgent has a further debug feature that allows more detailed tracing. The SIGUSR1 and SIGUSR2 signals toggle debug and trace modes respectively.

  • Page 318: Trace Inter-Process Messages (Except Emsagent)

    Basic Troubleshooting Trace Inter-Process Messages (Except emsAgent) You can trace inter-process messages by activating the Inter-Process Message Tracing function, reading the trace logs, and de-activating the Inter-Process Message Tracing function. Procedure Activate the Inter-Process Message Tracing function: a. Log in as ccsproj; enter the following commands: Console login: ccsproj Password:...
  • Page 319 Basic Troubleshooting The following sample output shows the basic format of a debug trace entry: Incoming message from message router (SEASFTWPRD1) to OAP process ysA103 #### 0323 150801 194 I X SEASFTWPRD1 2000E19076EQ7C010190TLWVLTXXA02WESEASFTWPRD1TSS TEST-SEAS- UPL:::EPW5IF:90,TRM::"ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789 #$%&''()*+,_./:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789 #$%&'"; The 150801 is a time stamp, the I indicates Incoming (to the process), and the X indicates that the message is going to or coming from an external process, for example, EAGLE or MR.
  • Page 320 EOAP’s inter-process messages, we can find out which process is failing to forward the message. NOTE 2: For releases prior to EAGLE 5 ISS release 34.0, do not send TEST-SEAS-UPL messages with a quoted string greater than 256 characters to the EOAP/OAP.
  • Page 321 Basic Troubleshooting Outgoing message from ysTT00 to ysAO01: #### 0323 150802 314 O T 10 1 50 0 MessageId. LWVLTXXA02WysTT00 LWVLTXXA02WysAO01 60RSP:LWVLTXXA02W,98-03-23,15-05-51.0-CDT:TEST-SEAS-UPL:EPW5IF:COMPLD: :"ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789 #$%&''()*+,_./:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789 #$%&'";172 Incoming message from ysTT00 to ysAO01: #### 0323 150802 314 I T 10 1 50 0 MessageId. LWVLTXXA02WysTT00 LWVLTXXA02WysAO01 60RSP:LWVLTXXA02W,98-03-23,15-05-51.0-CDT:TEST-SEAS-UPL:EPW5IF:COMPLD: :"ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789...
  • Page 322 The system returns output similar to the following: 0:02 emsAgent Enter the command: truss truss -p 759 The system returns output similar to the following: tekelec-1:ccsproj%su Password: # truss -p 657 Received signal #14, SIGALRM, in poll() [caught] poll(0xEFFFD790, 5, -1) Err#4 EINTR setcontext(0xEFFFD568) sigprocmask(SIG_BLOCK, 0x001EBBA4, 0x001EBBB4)
  • Page 323 Basic Troubleshooting getmsg(8, 0xEFFFF3E8, 0xEFFFF3DC, 0xEFFFF2D0) sigprocmask(SIG_BLOCK, 0x001EBBA4, 0xEFFFF5D0) sigprocmask(SIG_SETMASK, 0xEFFFF5D0, 0x00000000) = 0 sigprocmask(SIG_BLOCK, 0x001EBBA4, 0x001EBBB4) sigprocmask(SIG_SETMASK, 0x001EBBB4, 0x00000000) = 0 sigprocmask(SIG_BLOCK, 0x001EBBA4, 0x002500E8) sigprocmask(SIG_SETMASK, 0x002500E8, 0x00000000) = 0 sigprocmask(SIG_BLOCK, 0x001EBBA4, 0x001EBBB4) sigprocmask(SIG_SETMASK, 0x001EBBB4, 0x00000000) = 0 write(1, " E M S : s u b c r e a".., 46) = 46 write(1, "...
  • Page 324 Basic Troubleshooting sigprocmask(SIG_SETMASK, 0x001EBBB4, 0x00000000) = 0 poll(0xEFFFD790, 5, -1) getmsg(8, 0xEFFFF3E8, 0xEFFFF3DC, 0xEFFFF2D0) sigprocmask(SIG_BLOCK, 0x001EBBA4, 0xEFFFF5D8) sigprocmask(SIG_SETMASK, 0xEFFFF5D8, 0x00000000) = 0 sigprocmask(SIG_BLOCK, 0x001EBBA4, 0x001EBBB4) sigprocmask(SIG_SETMASK, 0x001EBBB4, 0x00000000) = 0 sigprocmask(SIG_BLOCK, 0x001EBBA4, 0x001EBBB4) sigprocmask(SIG_SETMASK, 0x001EBBB4, 0x00000000) = 0 poll(0xEFFFD790, 5, -1) (sleeping...) Quit the truss output screen: Top Command...
  • Page 325 Basic Troubleshooting Enter the command: ./top The system returns output similar to the following: last pid: 5171; load averages: 2.16, 2.03, 1.96 18:52:55 73 processes: 70 sleeping, 2 running, 1 on cpu Cpu states: 0.0% idle, 7.6% user, 24.5% kernel, 67.9% wait, 0.0% swap Memory: 27496K real, 1500K free, 27516K swap, 119404K free swap PID USERNAME PRI NICE...

  • Page 326: Required Daemons

    Basic Troubleshooting Required Daemons Table 7-3 lists the daemon processes that are required to be running for normal EOAP operation. This section describes how to verify the required daemons and methods for debugging. Table 7-3. License, OSI, X.25 and Alarm Daemons Process Name Description lic.SUNW...
  • Page 327 NOTE: It is very unlikely that there is a license key problem. Beginning with Release 25.0, Tekelec implemented universal license keys, which are no longer host-specific and which are loaded onto the system automatically during system manufacturing process or during the upgrade from Release 24.x to Release 25.0.
  • Page 328 Basic Troubleshooting Examine the combined license key file: Procedure Log in as root: Console login: root Password: eagle Examine the combined license key file; enter this command: cd /etc/opt/licenses cat LIC_CONFIG_FILE.combined #cat LIC_CONFIG_FILE.combined FEATURE_ID=solstice_x.25 VERSION_ID=9.1 FEATURE_NAME=Solstice X.25 FEATURE_VERSION=9.1 for sparc DAEMON_NAME=lic.SUNW LICENSE_FILE=x25_9.1 LICENSE_TYPE=0...
  • Page 329 /opt/SUNWconn/x25 Examine the X.25 license key files % cat /opt/SUNWconn/x25/x25_9.1.lic,1 INCREMENT solstice_x.25 lic.SUNW 9.100 01-jan-0 0 AB4A7001C6C0E7F3BA24 "Tekelec project /oap" ANY eoap1100402a:root# Examine the OSI license key file: Procedure Examine the OSI license key file; enter this command: % cat /etc/opt/licenses/osistk8.0.lic,1...

  • Page 330: External Connectivity

    Solution After the modem connection has been dropped or the terminal has been disconnected from the TMOAP/EOAP, use the EAGLE 5 ISS console to issue a reboot command to the TMOAP/EOAP. Procedure...

  • Page 331: External Interfaces

    Trace Log The ysTT0 process trace logs will contain messages arriving to and sent from the ysTT0 process. Data written to or read from the EAGLE 5 ISS/EOAP interface by the EOAP can be checked here. 910-2970-001 Revision C, August 2006...
  • Page 332 5 ISS and an EOAP. It is often useful to inhibit one EOAP port and place the Chameleon on the other (active) link. Data written to or read from the EAGLE 5 ISS/EOAP interface by either the EAGLE 5 ISS or the EOAP can be checked here.
  • Page 333 Basic Troubleshooting The EAGLE 5 ISS and the EOAP use a data checksum to verify that they have the same values for various system and feature parameters. The following procedure allows Tekelec personnel to gather a quick list of all of the possible parameters and their current values on an EOAP.
  • Page 334 Basic Troubleshooting EAGLE 5 ISS-Initiated EOAP User Interface (ysT10) This feature provides the EAGLE 5 ISS with a database containing various EOAP parameters. The EAGLE 5 ISS-to-EOAP process containing the EOAP configuration parameters is logged by ysT1mnt. Procedure Log in as ccsproj:...

  • Page 335: Eoap-To-Seas Interface

    Basic Troubleshooting c. Check the process debug log for errors: cat ConfigChanges.log The following is an example of an EAGLE 5 ISS-initiated change of the EOAP hostname: ConfigControl.sh (pid 1658) begins on Thu Jan 29 16:59:38 EST 2000 Hostname: changing "beavis" to "tekelec-23" on Thu Jan 29 16:59:38 EST 2000...
  • Page 336 Basic Troubleshooting Enter the following command to view the file containing the trace output: # tail -f /tmp/<trace_filename> NOTE: The trace can be lengthy. Use Cntrl-C (^C) to stop the tail command. This is an example of an X.25 tracing session: Parsed: Time Protocol...
  • Page 337 Basic Troubleshooting 201.90 HDLC Sent 64 bytes, command I(1, 2), 63 bytes user data: 201.90 X.25 Sent 63 bytes, lcn=003, DATA (0, 0) 60 bytes user data: 201.90 X.25 Last packet 32 30 30 31 54 4d 4d 4d 4d 4d 4d 4d 4d 4d 30 31 *2001TMMMMMMMMM01* 30 31 39 39 45 53 45 41 53 50 41 42 41 54 4c 54...
  • Page 338 Basic Troubleshooting 54 41 52 54 4e 56 41 41 52 37 37 57 23 47 4d 20 *TARTNVAAR77W#GM * 20 20 20 20 20 20 20 20 20 20 20 20 202.39 HDLC Rcvd 64 bytes, command I(4, 6), 63 bytes user data: 202.39 X.25 Rcvd 63 bytes, lcn=001, DATA (0, 1) 60 bytes user data:...
  • Page 339 Basic Troubleshooting 217.68 X.25 Rcvd 3 bytes, lcn=001, RR(3), 217.68 HDLC Sent 132 bytes, command I(3, 1), 131 bytes user data: 217.68 X.25 Sent 131 bytes, lcn=001, DATA (4, 1) M 128 bytes user data: 217.68 X.25 MORE DATA - first or middle packet 56 44 20 20 20 3d 20 20 20 20 20 31 30 39 33 33 10933*...
  • Page 340 Basic Troubleshooting 20 20 20 3d 20 20 20 20 20 20 31 38 30 30 2c 20 1800, * 4e 4d 47 57 53 44 53 41 42 4c 20 3d 20 20 20 20 *NMGWSDSABL = 20 20 20 20 20 30 0a 0d 20 20 20 20 0a 0d 3b 0a 218.58 HDLC Rcvd 1 bytes, response RR(5),...
  • Page 341 Basic Troubleshooting 219.19 X.25 MORE DATA - first or middle packet 56 44 20 20 20 3d 20 20 20 20 20 20 38 39 34 35 8945* 2c 20 4d 53 55 52 45 54 52 4e 20 20 20 3d 20 20 *, MSURETRN 20 20 20 20 20 20 20 30 2c 0a 0d 20 20 20 20 4f...
  • Page 342 Basic Troubleshooting Procedure- Rebooting the EOAP Log in as root: Console login: root Password: eagle Enter the following command to reboot the system. init 6 Procedure- Restart Processes Log in as ccsproj: Console login: ccsproj Password: eagle1 Enter the following command to stop all processes. % ccsmr all.down Enter the following command to start all processes.
  • Page 343 Basic Troubleshooting Killing process(ysA103). Or you can use the command ccsmr pvc.reset <PVC-process> to reset an individual PVC. The <PVC-process> can be either ysAM## or ysA1##. % ccsmr pvc.reset ysA103 Shutting down PVC process ysA103 Killing process(ysA103). Restarting PVC process ysA103 ... UAL/X.25 PVC process ysA103 RESET completed! Procedure- Restart X.25 software Login as root:...
  • Page 344 Basic Troubleshooting Enter the following command to view the overall status of the X25 links and PVCs. % ccsmr ual.status This is an example of an X.25 overall status summary: Abnormal UAL Node Status Summary (TEKELECSTP) Tue Aug 30 11:49:28 EDT 2005 Destination Overload Application Update...
  • Page 345 Index 600-0154-01 3-19 3-20 backing up changes, chg-db 4-26 4-37 600-0193-01 3-14 backplane monitor 7-20 600-0934-01 3-13 BIPADDR parameter 601-0010-01 3-22 chg-oap-config 4-11 606-0062-01 3-13 3-14 BNAME parameter 652-0841-01 3-19 3-20 chg-oap-config 4-11 652-0954-01 3-13 BNMASK parameter 804-0176-01 3-8 3-45 chg-oap-config 4-11 830-0398-xx 3-7 3-11...
  • Page 346 Index displaying flange OAP configuration 4-18 4-30 EOAP shelf 6-20 terminal configuration, rtrv-trm 4-16 FORCE parameter 4-28 chg-oap-config 4-12 document frame for EOAP shelf 3-20 acronyms 1-18 frame rail 6-18 conventions 1-17 fuse panel 7-3 references 1-17 fuse positions EOAP 7-3 emergency response 1-10 EOAP 3-57 hard drive card...
  • Page 347 Index update EOAP 4-23 4-35 performance impact Method B act-oap-config parameters 4-13 update EOAP 4-25 4-36 port labels and functions 2-7 3-29 mounting brackets power cable EOAP shelf 6-20 CD-ROM drive troubleshoot 7-5 hard drive troubleshoot 7-5 network 7-21 power supply card troubleshoot 7-4 7-17 power up...
  • Page 348 Index fan assembly 6-42 CD-ROM drive grill and filter 3-14 power cable 7-5 Repair and Return Shipping Instructions hard drive card 7-5 1-14 power supply card 7-4 7-17 replace processor card 7-4 7-19 fan assembly 6-41 TYPE parameter fan filter and grill 6-46 chg-trm 4-4 hard drive card 6-51 6-52...

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