Page 1 Copyright 2010 Tekelec. All Rights Reserved. Printed in USA. Legal Information can be accessed from the Main Menu of the optical disc or on the Tekelec Customer Support web site in the Legal Information folder of the Product Support tab.
Page 2: Table Of Contents
Table of Contents Chapter 1: Introduction...............9 Overview..........................10 Scope and Audience.......................10 Related Publications.......................10 Documentation Availability, Packaging, and Updates.............11 Locate Product Documentation on the Customer Support Site........11 Documentation Admonishments..................12 Customer Care Center......................12 Problem Report (PR)....................14 Emergency Response....................15 Hardware Repair and Return....................16 Repair and Return Shipping Instructions..............17 Maintenance Strategy......................18 System Maintenance Log.......................19 Chapter 2: Preventive Maintenance..........22...
Page 3 Power Down of In-Service System..................99 Power Up of the System.......................102 Appendix A: Card Removal/Replacement Procedures.....103 Introduction...........................104 EAGLE 5 ISS Replacement Parts List.................104 E5-MASP Card Replacement....................104 E5-MDAL Card Replacement....................113 Maintenance Disk and Alarm (MDAL) Card Replacement..........116 General Purpose Service Module (GPSM-II) Card Replacement........117 HIPR2 Card Replacement....................122...
Page 4 E5-IPSM Card Replacement....................151 Database Communications Module (DCM) and EDCM/EDCM-A......155 Terminal Disk Module (TDM)/TDM-GTI.................159 Measurement Collection and Polling Module (MCPM)..........167 Replacing a Card in the EAGLE 5 ISS................167 Replacing Cards in the Holdover Clock................169 Non-Failed Clock Input (CI) Card Replacement..........170 ST3 Card Replacement.....................171 MIS Card Replacement.....................173...
Page 5 List of Figures Figure 1: FAP High-Level Block Diagram..................23 Figure 2: Shorting Board Faceplate, Normal Mode...............27 Figure 3: Shorting Board Faceplate, Maintenance Mode..............27 Figure 4: Diode Board Faceplate.......................27 Figure 5: Diode Board Edge Connector J1..................28 Figure 6: Shorting Board Faceplate, Maintenance Mode..............29 Figure 7: Shorting Board Faceplate, Normal Mode...............29 Figure 8: Location of FAP Components...................30 Figure 9: FAP Component Functions....................30...
Page 6 Figure 38: HIPR LEDs........................129 Figure 39: HMUX LEDs........................129 Figure 40: DS0A-LIM LEDs......................134 Figure 41: LIM LEDs.........................134 Figure 42: E1/T1 MIM........................135 Figure 43: MPL LEDs........................136 Figure 44: MPLT LEDs........................137 Figure 45: HC MIM LEDs........................138 Figure 46: TSM LEDs........................141 Figure 47: DCM LEDs........................157 Figure 48: EDCM and EDCM-A Single-Slot LEDs...............158 Figure 49: TDM LED.........................166 Figure 50: Push Inject/Eject Clamps Outward................168...
Page 7 Table 33: Shelf and Output Alarm Conditions - Not Related to Input and ST Conditions............................192 Table 34: Shelf and Output Corrective Actions - Not Related to Input and ST Conditions............................195 Table 35: EAGLE 5 ISS Cables, Connectors, and Power Cords..........199 910-5884-001 Revision A, September 2010...
Page 8 Table 36: EAGLE 5 ISS Components....................205 Table 37: EAGLE 5 ISS Frames, Backplanes, FAPs, and Fans.............208 Table 38: EAGLE 5 ISS Labels......................211 Table 39: EAGLE 5 ISS Miscellaneous Part Numbers..............212 Table 40: Power Cords for Peripherals..................214 910-5884-001 Revision A, September 2010...
Page 9: Chapter 1: Introduction
Chapter Introduction Topics: Overview..10 Scope and Audience..10 Related Publications..10 Documentation Availability, Packaging, and Updates..11 Locate Product Documentation on the Customer Support Site..11 Documentation Admonishments..12 Customer Care Center..12 Hardware Repair and Return..16 Maintenance Strategy..18 System Maintenance Log..19 910-5884-001 Revision A, September 2010...
Page 10: Overview
Card Removal/Replacement Procedures Holdover Clock Troubleshooting Procedures Part Numbers Note: EAGLE 5 ISS supporting ANSI networks make use of the LNP and SEAS features. EAGLE 5 ISS supporting ITU networks do not include these systems. Scope and Audience This manual is intended for maintenance personnel who must maintain the EAGLE 5 ISS. The technician should be familiar with SS7 protocols.
Page 11: Documentation Availability, Packaging, And Updates
Documentation Bulletins announce a new or updated release. The Tekelec EAGLE 5 ISS documentation set is released on an optical disc. This format allows for easy searches through all parts of the documentation set. The electronic file of each manual is also available from the Tekelec Customer Support site.
Page 12: Documentation Admonishments
(This icon and text indicate the possibility of service interruption.) Customer Care Center The Tekelec Customer Care Center is your initial point of contact for all product support needs. A representative takes your call or email, creates a Customer Service Request (CSR) and directs your requests to the Tekelec Technical Assistance Center (TAC).
Page 13 Maintenance Introduction TAC Regional Support Office Hours: 8:00 a.m. through 5:00 p.m. (GMT minus 5 hours), Monday through Friday, excluding holidays Central and Latin America (CALA) Phone: USA access code +1-800-658-5454, then 1-888-FOR-TKLC or 1-888-367-8552 (toll-free) TAC Regional Support Office Hours (except Brazil): 10:00 a.m.
Page 14: Problem Report (Pr)
Maintenance Introduction 0800-176-6497 Europe, Middle East, and Africa Regional Office Hours: 8:30 a.m. through 5:00 p.m. (GMT), Monday through Friday, excluding holidays Signaling Phone: +44 1784 467 804 (within UK) Software Solutions Phone: +33 3 89 33 54 00 Asia India Phone: +91 124 436 8552 or +91 124 436 8553...
Page 15: Emergency Response
A critical situation is defined as a problem with an EAGLE 5 ISS that severely affects service, traffic, or maintenance capabilities, and requires immediate corrective action. Critical problems affect service...
Page 16: Hardware Repair And Return
Tekelec Return Material Authorization (RMA) procedures. A hardware repair is defined as an item returned to Tekelec due to a failure, with the returned item being repaired and returned to the customer. It is essential that serial numbers are recorded correctly. RMAs cannot be created without a valid serial number.
Page 17: Repair And Return Shipping Instructions
Anything returned without the product being defective. Repair and Return Shipping Instructions All returned equipment, assemblies, or subassemblies must be shipped to the Tekelec Repair and Return Facility specified by the Customer Care Center. The item being returned must be shipped in the original carton or in an equivalent container assuring proper static handling procedures and with the freight charges prepaid.
Page 18: Maintenance Strategy
Wait for the repaired component to arrive. Maintenance Strategy The EAGLE 5 ISS is equipped with an automated surveillance system, which allows many failures to be detected and repaired autonomously. When trouble is detected, and its cause determined, the system software attempts to isolate the trouble and recover itself through reinitialization.
Page 19: System Maintenance Log
EAGLE 5 ISS recovers automatically. Card failure System Maintenance Log The purpose of the System Maintenance Log is to provide both maintenance personnel and Tekelec Customer Care Center with a complete trouble history for a specific site. This history aids in spotting...
Page 20: Table 4: System Maintenance Log
The trouble code field in the log is for recording EAGLE 5 ISS trouble messages. All maintenance (regardless of nature) should be recorded on this log for reference when troubleshooting.
Page 21 Maintenance Introduction System Maintenance Log 910-5884-001 Revision A, September 2010...
Page 22: Chapter 2: Preventive Maintenance
Chapter Preventive Maintenance Topics: Introduction..23 Maintaining the Fuse and Alarm Panel..23 Removable Drives..37 Daily Procedures..46 Weekly Procedures..49 Monthly Procedures..51 Quarterly Procedures..61 Semi-Annual Procedures..62 910-5884-001 Revision A, September 2010...
Page 23: Introduction
This aids the Customer Care Center maintenance technician as well as the Tekelec in determining the source of system troubles and ways to prevent certain troubles from occurring again.
Page 24: Fap P/N 870-2804-01
Maintenance Preventive Maintenance To assist your FAP maintenance efforts, this section provides information about the FAP unit: The FAP components FAP alarms Diode testing and the diode jumper For more detailed information on the FAP and its components, refer to the FAP Technical Reference (820-2888-01).
Page 25: Table 6: Fap Alarm Conditions
The FAP provides visual alarms, by means of a lit LED, for a variety of status alarms. Table 6: FAP Alarm Conditions Alarm Alarm Condition Remote Indications Critical LED EAGLE 5 ISS command through TDM Dependent on EAGLE 5 ISS software MDAL not present and MDAL_P jumper Major LED EAGLE 5 ISS command through TDM...
Page 26: Table 7: Additional Alarm Indicators
Diode Testing and the Shorting Board The Diode Board must be tested periodically. To test the Diode Board without powering down the entire EAGLE 5 ISS, peform the following procedures. Maintenance Mode This section describes how to place the Shorting Board into maintenance (bypass) mode. Maintenance mode allows the removal of the Diode Board without taking down the system.
Page 27: Figure 2: Shorting Board Faceplate, Normal Mode
Maintenance Preventive Maintenance 2. Locate two screws securing the Shorting Board in its slot (see Figure 2: Shorting Board Faceplate, Normal Mode). Note the orientation of the Shorting Board LED. Turn the screws at each corner of the board to the left until they disengage. Figure 2: Shorting Board Faceplate, Normal Mode 3.
Page 28: Figure 5: Diode Board Edge Connector J1
Maintenance Preventive Maintenance 3. Pull the board straight out of the FAP until the board is clear of the frame. Procedure - Diode Testing Use this procedure to test the power diodes on the Diode Board. A Digital Volt/Ohm Meter (DVM) with a Diode Setting is required.
Page 29: 3U Fap
Maintenance Preventive Maintenance The DVM should indicate an open circuit (OL). Record the measurement. 4. If any measurements are in error, the diode board must be replaced. 5. If the measurements are within acceptable parameters, reinstall the Diode Board. Normal Mode Use this procedure to place the Shorting board into normal mode.
Page 30: Figure 8: Location Of Fap Components
Maintenance Preventive Maintenance supply, new installations of Control and Extension frames require two 60A feeds. The 3U FAP may be one of the following: 870-1606-01 (all revisions) 870-1616-02 with a revision G or lower 870-2320-01 with a revision B or lower FAP Components The FAP consists of nine printed circuit boards, each identified by an acronym on its label (see Figure...
Page 31: Table 9: Fap Component Replacement
Maintenance Preventive Maintenance The FAP is composed of nine circuit boards. Eight of these circuit boards are field replaceable, and can be hot-swapped. Table 9: FAP Component Replacement Component Replacement Requirements Part Number FAP Backplane Must be replaced through factory 850-0515-xx (FAP_BP) FAP Alarm Board...
Page 32 Maintenance Preventive Maintenance Component Replacement Requirements Part Number FAP Diode Boards Field replaceable 850-0517-xx (card) (FAP_DB_A and (one at a time) 870-1608-xx (assembly) FAP_DB_B) FAP Extender Boards Field replaceable 850-0519-xx (FAP_EB) (one at a time with service interruption) FAP Fuse Holder Boards Field replaceable 850-0516-xx (FAP_FB)
Page 33: Table 10: Fap Alarm Conditions
Conditions). Table 10: FAP Alarm Conditions Alarm Alarm Condition Remote Indications Critical LED EAGLE 5 ISS command through TDM Dependent on EAGLE 5 ISS software MDAL not present and MDAL_P jumper Major LED EAGLE 5 ISS command through TDM Dependent on EAGLE 5 ISS...
Page 34: Table 11: Additional Alarm Indicators
870-2320-01 revision C or higher Procedure 2 (or 870-2320-03) Procedure 1. This procedure to test a diode circuit board without powering down the entire EAGLE 5 ISS applies to the following FAPs: 870-1606-01 (all revisions) 870-1616-02 with a revision G or lower 870-2320-01 with a revision B or lower 1.
Page 35 EAGLE 5 ISS fuse alarm displays on the terminal You may now remove either or both diode circuit boards without affecting EAGLE 5 ISS service. Note: Using the jumper override negates the backpower protection usually provided by the diode board.
Page 36 Preventive Maintenance The diode board testing procedure is completed. Procedure 2. This procedure to test a diode circuit board without powering down the entire EAGLE 5 ISS applies to the following FAPs: 870-1606-02 with revision H or higher 870-2320-01 with revision C or higher (or 870-2320-03) 1.
Page 37: Removable Drives
5 ISS provides the user the ability to format a removable drive for either of these purposes. A removable drive can be formatted on the EAGLE 5 ISS by using the format-disk command. For more information on the format-disk command refer to the Commands Manual.
Page 38: Figure 10: Gbyte Write Protected Removable Cartridge
Maintenance Preventive Maintenance Table 13: Supported MO Cartridges MDAL Supported MO Cartridge Part Number Revision 2.3Gb 4.1Gb 5.2Gb 9.1Gb 870-0773-04 A, B 870-0773-04 C or later 870-0773-05 A through F 870-0773-05 G or later 870-0773-06 A, B, C 870-0773-06 D or later 870-0773-08 870-0773-09 870-0773-10...
Page 39: Mo Cartridge Removal Procedure
Maintenance Preventive Maintenance The MO removable cartridge is a two-sided cartridge, with sides designated as side A and side B. The MO removable cartridge drive can only access one side of the cartridge at a time; which side is accessed depends on how the cartridge is inserted into the removable cartridge drive.
Page 40: Removable Usb Drive
Maintenance Preventive Maintenance Note: Removable cartridges should never be left unattended in the MDAL. Requirements None 1. To insert the removable cartridge to access side A, insert the removable cartridge into the cartridge insertion slot of the drive with the indicator for side A on the shutter facing to the right side of the drive and away from the side with the LED and the eject button.
Page 41: Figure 14: Removable Usb Drive Unlocked
Maintenance Preventive Maintenance 2. Move SW1 from the LOCKED to the unlocked position and wait for the LED to indicate a steady blue state. See Figure 14: Removable USB Drive UNLOCKED. When SW1 is transitioned from locked to unlocked, the LED will flash blue to indicate the drive is unlocked and in process of shutting down.
Page 42: Fixed Sata Drive
Maintenance Preventive Maintenance 3. When the LED indicates a steady blue state, the removable USB drive can be safely removed.The LED is off when the cartridge is fully ejected from the drive. The cartridge can now be removed from the drive. 4.
Page 43: Figure 15: Sata Drive Locked
Maintenance Preventive Maintenance Command Completed. In this sample output, 1113/1114 are standby and 1115/1116 are active. 2. Verify the E5-MASP card containing the fixed SATA drive to be replaced is Standby before continuing. If the card is not Standby, enter the following command to force the active E5-MASP card to become Standby: init-card:loc=x where x is the card location (1113 or 1115) from...
Page 44: Figure 16: Sata Drive Unlocked
Maintenance Preventive Maintenance 5. Move SW2 from the LOCKED to the unlocked position and wait for the LED to indicate a steady blue state. See Figure 16: SATA Drive UNLOCKED. When SW2 is transitioned from locked to unlocked, the LED will flash blue to indicate the drive is unlocked and in process of shutting down.
Page 45 Maintenance Preventive Maintenance 6. When the LED indicates a steady blue state, the SATA drive can be safely removed.The LED is off when the drive is fully ejected from the drive. The drive can now be removed from the slot. 7.
Page 46: Daily Procedures
Maintenance Preventive Maintenance where xxxx is the card location used in Step 3. Following is an example of a possible output: RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 34.0.0 Card has been allowed. Note: Allow the card to run for 5 minutes before continuing. 15.
Page 47: System Reports Analysis
Maintenance Preventive Maintenance If necessary, refer to the Commands Manual to interpret the output. 2. Enter the following command to create a backup of the database on the fixed disk: chg-db:action=backup This command should take no longer than 30 minutes to execute. It could take longer depending on other system activity that is in progress when this command is entered.
Page 48: File Transfer For Lnp And Inp Measurements
Interval Daily and/or weekly. 1. From the EAGLE 5 ISS VT320 or KSR terminal, enter the following command to display the contents of the FTA:disp-fta-dir:loc=xxxx Where xxxx = the active TDM (1114 or 1116). 910-5884-001 Revision A, September 2010...
Page 49: Weekly Procedures
Maintenance Preventive Maintenance 2. From the EAGLE 5 ISS VT320 or KSR terminal, enter the following command to delete any existing files from the FTA:dlt-fta:loc=xxxx:all=yes Where xxxx = the active TDM (1114 or 1116) 3. In this example, from the EAGLE 5 ISS VT320 or KSR terminal, enter the following command to send LNP daily measurements to the FTA:rept-meas:enttype=lnp:type=mtcd 4.
Page 50: Printer Inspection
Use the following procedure to verify the operation of the printer. Requirements A printer connected through an RS232 to a serial port on the EAGLE 5 ISS control shelf backplane. Refer to the printer user manual (provided by the printer manufacturer) for detailed specifics on maintaining the printer.
Page 51: Remote Access Verification
1. From a remote PC or terminal, dial the telephone number of the modem connected to the Eagle. 2. When connected, verify you are able to log in to the EAGLE 5 ISS system and enter commands. 3. Once you have verified the operation of the modem, logoff from the EAGLE 5 ISS and terminate your connection.
Page 52: Fap Load Balance Verification (Pn 870-0243-Xx Only)
This procedure is used to verify the Load Balance Factor (LBF) for the A and B power supplied to each Fuse and Alarm Panel (FAP) in the EAGLE 5 ISS. This procedure applies ONLY to installed FAPs with Tekelec P/N 870-0243-XX.
Page 53 Interval Monthly 1. Login to system via a dedicated terminal or connect a PC to an EAGLE 5 ISS terminal port. Open a capture log via ProComm Plus or other PC communications program. 2. Enter the following command to determine the status of all the cards in the system.
Page 54: Figure 17: Open Diode Example
(-) in the meter reading. 9. Measure the current on the A side of the EAGLE 5 ISS Frame FAP selected for verification. Clamp the meter around the -48VDC A battery cable on the FAP. Record the reading on the...
Page 55: Figure 18: Steady State Example
Verify the Clamp Amp Meter reading is 00.0. The meter must read 00.0 before proceeding with Step 15. Repeat Steps Step 8 through Step 14 for all EAGLE 5 ISSFAPs. 16. Enter the following command to determine the status of all the cards in the system. 910-5884-001 Revision A, September 2010...
Page 56: Table 14: Tekelec Method Of Procedure Test Record
Compare the output with the results from Step 7. The outputs should be the same as initially recorded. Table 14: Tekelec Method of Procedure Test Record TEKELEC Method of Procedure Test Record A-B Delta Load Balance Frame A Battery...
Page 57: Change The Fan Tray Filter
Technician/Date EF 04 OAPF MISC Note: Complete this test record for all FAP tests. Retain this record in the Tekelec Eagle STP System maintenance files. Change the Fan Tray Filter Purpose The purpose of this routine is to make sure a clean and adequate supply of air is available to cool the HC MIM cards.
Page 58: Changing The Air Supply Filter
Every 45 days. 1. Turn the fan power switch to the OFF position. The Active LED under the fans becomes unlit and the fan Alarm LED turns red. The EAGLE 5 ISS generates a UAM indicating a fan failure. 2. Unscrew the two thumbscrews securing the grill and remove it.
Page 59: Cleaning Printer
6. Turn the fan power switch to the ON position. The two LEDs for the fan assembly turn green and the EAGLE 5 ISS generates a UIM to indicate the fan alarm is cleared. Cleaning Printer...
Page 60: Wrist Strap Test
GMT fuses are in this tray. Tekelec recommends no fewer than five of each fuse type be readily accessible. If the EAGLE 5 ISS is not located at the end of a bay, check your facility’s spare fuse storage. GMT fuses are industry standard fuses and are provided by Tekelec during installation of the system.
Page 61: Quarterly Procedures
Database Archive (Quarterly) Purpose The purpose of this routine is to create an archive copy of the EAGLE 5 ISS database. This archive copy should be stored off-site and saved for emergency recovery when all other procedures have failed. This routine will reuse the same removable cartridge each quarter.
Page 62: Rectifier Voltage Inspection/Recording
Preventive Maintenance The purpose of this routine is to prevent dust build-up in and around the cabinet. Collection of dust within the EAGLE 5 ISS can allow electrostatic charges to build around circuit cards, possibly damaging cards installed in the system.
Page 63 Maintenance Preventive Maintenance The purpose of this routine is to verify the integrity of spare cards. By rotating spares on a regular basis, their operation can be verified before they are needed as replacements. Requirements None Interval Semi-annually (every 6 months) 1.
Page 64: Chapter 3: Corrective Maintenance
Chapter Corrective Maintenance Topics: Introduction..65 System Alarm Levels..65 Trouble Detection..66 Output Messages..73 Alarm Clearing Procedures..74 Retrieve Trouble Report..75 Hourly Status Message Reports..76 Maintenance System Event Logs..79 Obituaries..81 Terminal Not Responding..82 Printer Not Working..83 Modem Not Working..84 Remove Removable Cartridge Stuck in Drive on MDAL..85 Link Maintenance..87 Power Down of In-Service System..99...
Page 65: Introduction
Corrective Maintenance Introduction The EAGLE 5 ISS trouble detection is distributed throughout the system. Each processor continually monitors its internal subsystems and certain external subsystems. Whenever a trouble condition changes state, the processor analyzes the change and stores the analysis for reporting to the active MASP.
Page 66: Trouble Detection
A minor alarm is an indication of a problem that does not have a serious impact on service, and does not require immediate maintenance attention. Trouble Detection The first step in analyzing a system trouble is to know when a trouble exists. The EAGLE 5 ISS handles this task through: Audible alarms...
Page 67: Figure 21: Mdal Alarm Leds
Maintenance Corrective Maintenance Minor MASP-A MASP-B When the system detects an alarm, the appropriate alarm level and location (MASP-A or MASP-B) LEDs illuminate. See Figure 21: MDAL Alarm LEDs. Note: Verify the state of the MDAL card by observing the LEDs on the face of the MDAL card. The fuse and alarm panel do not reflect any alarms caused by the MDAL card.
Page 68: Figure 22: Gmt Fuse
Fuse). The EAGLE 5 ISS uses 3A and 1A fuses, depending on the application. When a fuse fails due to an overload condition, a small colored flag on the fuse shows the position of the fuse that has failed. The flag is gray on 1A fuses, blue on 3A fuses, black/white on 7.5A fuses, and red on 10A fuses.
Page 69: Figure 23: Fuse And Alarm Panel Front Layout (870-2804-01)
Maintenance Corrective Maintenance Fuse Panel Item Description FUSE ALM LED indicator for fuse fail alarm Green - normal Red - blown fuse LED indicator for frame critical alarm LED indicator for frame major alarm LED indicator for frame minor alarm Shorting Board LED indicator for mode of operation Off - normal...
Page 70: Figure 24: Fuse And Alarm Panel Front Layout (870-0243-Xx)
Maintenance Corrective Maintenance Fuse Panel Item Description Power Alarm LED indicator for lose of power on either A bus or B bus Figure 24: Fuse and Alarm Panel Front Layout (870-0243-xx) Table 17: Fuse and Alarm Panel Front Items (870-1606-xx/870-2320-xx) Fuse Panel Item Description Fuse Positions...
Page 71 Event/Error Messages Unsolicited messages are used in the EAGLE 5 ISS for trouble notification and to communicate the status of the system to Operations Services (OS). The EAGLE 5 ISS outputs two types of unsolicited messages. 910-5884-001 Revision A, September 2010...
Page 72 The location of a card with a fault is displayed with the event/error message. The location is displayed as a card number. Card numbers are used to locate the card in the EAGLE 5 ISS system. Refer to the Installation Manual for card locations.
Page 73: Output Messages
Critical Output Messages The EAGLE 5 ISS generates output messages in response to command input or fault conditions in the EAGLE 5 ISS or in the network. The format for these messages is generally uniform. Some messages include additional data.
Page 74: Alarm Clearing Procedures
Maintenance Corrective Maintenance Host CLLI code - a maximum of one alpha character and ten alphanumeric characters. The CLLI code uniquely identifies the system in terms of its physical location. The CLLI code must be unique among all elements in the system. The CLLI code consists of the following: City = 4 characters State = 2 characters...
Page 75: Retrieve Trouble Report
Customer Care Center, retain any printouts of the trouble report. The output of the rtrv-trbl command should be reviewed with a member of Tekelec Customer Care Center. To display the current trouble reports, enter the following command at the system terminal: rtrv-trbl:loc=1115:num=1:mode=c The mode=c parameter provides a continuous output of the trouble reports as they occur.
Page 76: Hourly Status Message Reports
Refer to the Commands Manual for additional information on the use of parameters with this command. rept-stat-mps: Displays in a single report, the overall status of the EPAP (EAGLE 5 ISS Provisioning Application Processor) subsystem. rept-stat-gpl: Displays the version of the GPL currently being used by an application and which versions of the GPL are the trial and approved versions of that GPL.
Page 77: Figure 27: Format Of Hourly Status Message Output
Maintenance Corrective Maintenance rept-stat-ls: When used with the stat parameter, displays the linksets that have the state specified by the stat parameter. Refer to the Commands Manual for additional information on the use of parameters with this command. rept-stat-sccp: Displays the status of the TSMs running the SCCP application. rept-stat-seas: Displays the status of the SEAS subsystem.
Page 78 Maintenance Corrective Maintenance 5. SLK - the linkset name and the signaling link code (SLC) 6. DLK - the data links 7. LS - the linkset name 8. DPC - the destination point code 9. CDT - the customer defined trouble number 10.
Page 79: Maintenance System Event Logs
Maintenance Corrective Maintenance SCMMA: The device has been disabled due to manual maintenance action. This condition applies regardless of a previous alarm state. MTCEINT-0: The reported device is off normal (ANR), but there is no alarm associated with this device. An alarmed condition for another device typically affects the state of this device. For example, out-of-service (OOS) links affect the condition of the linksets.
Page 80 Maintenance Corrective Maintenance log file index. There are numerous ways to sort and filter the output. Refer to the Commands Manual for details on using the rtrv-log command. A sample output follows: rtrv-log:sdate=960715:stime=220000:num=50:SNUM=106:ENUM=350 ncralstp00001 96-07-16 10:15:29 EST Rel XX.X.X Card 1113; SYS REL= XX.X.X; STP CLLI= ncralstp00001; Timezone= EST ****96-07-16 00:23:55**** 3161.0200...
Page 81: Obituaries
Obituaries should immediately be reported to the Customer Care Center. To help Tekelec Customer Care Center, retain any printouts of the obituary. Tekelec Customer Care Center can use the report to analyze the problem. A typical obituary looks like the following: rtrv-obit:loc=1115:num=2 rlghncxa03w...
Page 82: Terminal Not Responding
Maintenance Corrective Maintenance Register Dump : EFL=00000000 CS =0208 EIP=0003e75f SS =0060 EAX=0009a90b ECX=0009a915 EDX=00000000 EBX=00000000 ESP=000ddaf2 EBP=000ddb6c ESI=00090241 EDI=00141df8 DS =0060 ES =0060 FS =0060 GS =0060 Stack Dump : [ESP+2E]=0009 [ESP+28]=1df8 [ESP+22]=0000 [ESP+1C]=a915 [ESP+2C]=a90b [ESP+26]=0009 [ESP+20]=0000 [ESP+1A]=0009 [ESP+2A]=0014 [ESP+24]=a8c0 [ESP+1E]=0009 [ESP+18]=a90b...
Page 83: Printer Not Working
Maintenance Corrective Maintenance IS-NR Active ----- IS-NR Active ----- OOS-MT-DSBLD MANUAL ----- OOS-MT-DSBLD MANUAL ----- OOS-MT-DSBLD MANUAL ----- OOS-MT-DSBLD MANUAL ----- Command Completed. 7. Verify the problem is not with the terminal by swapping terminals with a known good terminal. Make sure the physical connections are firmly seated.
Page 84: Modem Not Working
Maintenance Corrective Maintenance IS-NR Active ----- IS-NR Active ----- IS-NR Active ----- IS-NR Active ----- IS-NR Active ----- IS-NR Active ----- OOS-MT-DSBLD MANUAL ----- OOS-MT-DSBLD MANUAL ----- OOS-MT-DSBLD MANUAL ----- OOS-MT-DSBLD MANUAL ----- Command Completed. 4. Verify the problem is not with the printer by swapping printers with a known good printer. Make sure the physical connections are firmly seated.
Page 85: Remove Removable Cartridge Stuck In Drive On Mdal
Maintenance Corrective Maintenance The connector to the modem should be an RS-232 connection and firmly seated in both the serial port of the system and the modem. 2. Verify the flow control is set to hardware. 3. Start Procomm Plus and check the modem settings. The following are possible modem settings for the recommended modem, the Motorola UDS.
Page 86: Figure 29: Push In Inject/Eject Clamps
Maintenance Corrective Maintenance 2. Use a paper clip or pin to eject the cartridge. Refer to Figure 21: MDAL Alarm LEDs. 3. Open the ejector levers on the replacement card. Carefully align the card’s edges with the top and bottom card guides. Then push the card along the length of the card guides until the rear connectors on the card engage the mating connectors on the target shelf backplane.
Page 87: Link Maintenance
Corrective Maintenance 6. Record the activity in the site maintenance log. Link Maintenance Link maintenance covers the proper functionality of a signaling link, from an EAGLE 5 ISSMTP card to a remote NE. Link Fault Sectionalization The link fault sectionalization (LFS) feature allows maintenance personnel to perform DSOA link fault sectionalization tests, a series of far end loopback tests, from the system and identify faulty segments of an SS7 transmission path up to and including the remote network element.
Page 88: Table 19: Remote Link Element Types
Maintenance Corrective Maintenance Table 19: Remote Link Element types Valid for the Valid for the Latching Link Fault Non-latching Link Fault Element Description Sectionalization Test? Sectionalization Test? DSO Dataport OCU Dataport yes* CSU Dataport yes* DSU Dataport yes* Network Element Interface * The OCU, CSU and DSU must be strapped or optioned to support latching link fault sectionalization loopback.
Page 89: Table 21: Link Fault Sectionalization Test Patterns
(Latching only) LFS tests initiated by the EAGLE 5 ISS are used to test the functionality of a signaling link (SLK) from an EAGLE 5 ISS MTP card through multiple channel banks to a remote Network Element. The number...
Page 90: Table 22: Hardware/Card/Appl Lfs Support
Maintenance Corrective Maintenance No indicates LFS testing is not supported for this combination of hardware, provisioned type, and provisioned application. Yes indicates LFS testing is supported (max tests per card is shown in parenthesis Table 22: Hardware/Card/APPL LFS Support Provisioned Application Yes (1) MPL-T Yes (8)
Page 91 00:01:20 LFS Test Details EAGLE 5 ISS Initiated LFS Loopback Test Details Loopback Test Type:EAGLE 5 ISS initiated Level 1 DS0 LFS test Link State: Link is down. Equipment tested: Level 1 element(s) in a signaling path. Purpose: Test the error rates of a signaling path.
Page 92: Table 23: Link Fault Sectionalization Data Entry Parameters
Maintenance Corrective Maintenance The link fault sectionalization data is configured in the database using the parameters shown in Table 23: Link Fault Sectionalization Data Entry Parameters. Table 23: Link Fault Sectionalization Data Entry Parameters Link Fault Sectionalization Data Entry Parameters Description Card Location SS7 LIM card location...
Page 93: Link Maintenance Enhancements
Maintenance Corrective Maintenance number of bit errors allowed for one link fault sectionalization loopback point test. The default value is 56 errors and the maximum value that can be entered is 4,838,400 (24 hours x 56 errors per second). Table 24: Link Fault Sectionalization Test Parameters Parameters Description Card Location...
Page 94: Figure 30: Signaling Link Network Connections
Maintenance Corrective Maintenance tst-slk enhancements for ATM customers. The loopback parameters for ATM cards in the tst-slk command act in a similar fashion as the act-lbp command for standard DS0 loopbacks. Other tst-slk enhancements not specifically related to ATM are also provided. Command Driven Loopback Command Driven Loopback (CDL) is the ability to locally drive a signaling link into a manual line loopback.
Page 95: Table 26: Tst-Slk Support
Maintenance Corrective Maintenance Test Signaling Link The tst-slk command is used to flush out intermittent link problems that are not captured with the one shot testing. The tst-slk command allows for duration tests up to 24 hours, stopping of an in-progress test, and forcing the execution of a test.
Page 96: Table 27: Tst-E1/Tst-T1 Support
Maintenance Corrective Maintenance tst-slk Test tst-slk Test tst-slk Test tst-slk Test tst-slk Test MTP Card Type SLTC LXVR LINE PAYLOAD IPLIM IPGTWY E1 HC MIM T1 HC MIM T1 HC MIM Test Signaling Links Test (tst-slk) Indicators Signaling links performing tst-slk commands have a secondary state of LPBK, and an associated state corresponding to the type of loopback (SLTC, OAM, LXVR, PAYLOAD, LINE).
Page 97 Corrective Maintenance tst-slk and tst-e1/t1 Loopback Test Details SLTC Loopback Test Details Loopback Test Type: SLTC (EAGLE 5 ISS initiated Level 3 SS7 SLT). Link State: Link is up. Equipment tested: Near and far end up to Level 3. Purpose: Test the entire path to the far end at Level 3.
Page 98 1 interface at the far end. Testing Limits: 1024 concurrent link tests per system. LXVR Loopback Test Details Loopback Test Type: LXVR (EAGLE 5 ISS initiated Level 1 Internal card loopback) Link State: Link is down. Equipment tested: Local card.
Page 99: Power Down Of In-Service System
This procedure should be Customer Care performed in emergency situations or with prior planning assistance from Tekelec Center. Terminal access to the system is required to deactivate the links. If there is no terminal access...
Page 100 8. Remove the removable cartridge from the removable cartridge drive on the MDAL card. Refer to Removable Drives. 9. Make an entry in the site maintenance log that a backup was performed. 10. Enter the following command to verify the status of the mate EAGLE 5 ISS: 910-5884-001 Revision A, September 2010...
Page 101 Maintenance Corrective Maintenance rept-stat-trbl If there is any trouble or abnormal condition, Customer Care Center. 11. Enter the following command to retrieve the linksets. rtrv-ls 12. Enter the following command to retrieve the links. rtrv-slk 13. Enter the following command to deactivate all E-links. Use the outputs from Step 11 Step...
Page 102: Power Up Of The System
Maintenance Corrective Maintenance Power Up of the System WARNING: If the reason for the EAGLE 5 ISS Power Off is unknown or if damage to the EAGLE 5 ISS is suspected, do not perform this procedure. contact the Customer Care Center.
Page 103: Appendix A: Card Removal/Replacement Procedures
E5-IPSM Card Replacement..151 Database Communications Module (DCM) and EDCM/EDCM-A..155 Terminal Disk Module (TDM)/TDM-GTI..159 Measurement Collection and Polling Module (MCPM)..167 Replacing a Card in the EAGLE 5 ISS..167 Replacing Cards in the Holdover Clock..169 Fan Assembly P/N 890-0001-xx..177 910-5884-001 Revision A, September 2010...
Page 104: Introduction
Tekelec, or storing in inventory (unless the card is being stored in the optional spare card storage shelf). EAGLE 5 ISS Replacement Parts List For a listing of field replaceable parts and cables used in the EAGLE 5 ISS and their part numbers, refer to the tables in Part Numbers.
Page 105: Table 28: Card Locations
Maintenance Card Removal/Replacement Procedures CARD VERSION TYPE 1108 ----------- MCPM OOS-MT-DSBLD Manual ----- 1109 030-009-000 HIPR HIPR IS-NR Active ----- 1110 030-009-000 HIPR HIPR IS-NR Active ----- 1111 030-010-000 IPSM IS-NR Active ----- 1113 030-010-008 E5MCAP OAMHC IS-NR Standby ----- 1114 ----------- E5TDM...
Page 106 Note: Step 10 through Step 11 are only necessary for OAP based EAGLE 5 ISSs. 10. Enter the following command to inhibit each OAP terminal displayed in the output from Step 9 inh-trm:trm=x where x is the terminal number.
Page 107: Figure 31: E5-Masp Card Inject/Eject Hardware Switch, Unlocked
Place the card you have removed in an electrostatic discharge (ESD) protective container, or place the card in the spare card storage shelf. g) Be sure that the replacement card has the same Tekelec part number and revision number as the card you have just removed.
Page 108: Figure 32: E5-Masp Card Inject/Eject Hardware Switch, Locked
17. Enter the following command to change the state of the appropriate card to the out of service - maintenance disabled state: inh-card:loc=xxxx:force=yes where xxxx is the card location stenciled on the shelf of the EAGLE 5 ISS. Following is an example of a possible output: RLGHNCXA03W...
Page 109 Maintenance Card Removal/Replacement Procedures where xxxx is the card location used in the previous step. The optional force=yes is used to force the command to work on an IS-NR card. 19. Enter the following command to put the card that was inhibited in Step 17 back into service: alw-card:loc=xxxx...
Page 110 Maintenance Card Removal/Replacement Procedures REPAIR: MASP A - Repair starts on standby MASP. Note: Observe that the command execution time may require approximately 20 to 45 minutes. RLGHNCXA03W 03-08-27 04:15:22 EST EAGLE 34.0.0 REPAIR: MASP A - Repair from fixed disk complete. Wait for the ‘repair complete’...
Page 111 Maintenance Card Removal/Replacement Procedures rlghncxa03w 09-01-07 01:01:27 EST EAGLE 40.1.0 COPY GPL: MASP B - COPY TO STANDBY MASP COMPLETE When the command has completed, go to Step 30 26. Enter the following command to verify whether measurement collection is on or off: rtrv-meas-sched The following is an example of a possible output.
Page 112: Figure 33: E5-Masp Leds
Maintenance Card Removal/Replacement Procedures Copy-disk (fixed): from active (1114) to standby (1116) completed. Measurements collection may be turned on now if desired. The standby MASP is rebooted to load the data when the command completes successfully. Note: While this command is executing, commands that affect the database configuration cannot be executed.
Page 113: E5-Mdal Card Replacement
Maintenance Card Removal/Replacement Procedures E5-MDAL Card Replacement Description The E5-MDAL (Figure 34: MDAL LEDs) provides for external alarm indicators, such as bells, horns and lamp indicators. 910-5884-001 Revision A, September 2010...
Page 114: Figure 34: Mdal Leds
Card Removal/Replacement Procedures Remove the card from service as described in the section titled,Replacing a Card in the EAGLE 5 ISS Note: Removing the E5-MDAL creates a critical alarm at the Remote Maintenance Center (RMC) as well as the local office.
Page 115 Maintenance Card Removal/Replacement Procedures 910-5884-001 Revision A, September 2010...
Page 116: Maintenance Disk And Alarm (Mdal) Card Replacement
Reference:Removable Drives 2. Remove the card from service as described in the section titled,Replacing a Card in the EAGLE 5 ISS Note: Removing the E5-MDAL creates a critical alarm at the Remote Maintenance Center (RMC) as well as the local office.
Page 117: General Purpose Service Module (Gpsm-Ii) Card Replacement
The GPSM-II is a member of the EDCM/EDCM-A card family. The GPSM-II is based on the single-slot EDCM/EDMC-A card with the addition of a one GByte expansion memory (UD1G) module. 1. If the active GPSM-II card fails, the EAGLE 5 ISS automatically switches activity to the standby MASP.
Page 118 6. Enter the following command to change the state of the appropriate card to the out of service - maintenance disabled state:inh-card:loc=xxxx:force=yes where xxxx is the card location stenciled on the shelf of the EAGLE 5 ISS. Following is an example of the output:...
Page 119 Maintenance Card Removal/Replacement Procedures Refer to the Commands Manual to verify additional optional parameter usage for the init-flash command.init-flash:code=appr:loc=xxxxwhere xxxx is the card location used in Step 6Following is an example of the output using card location 1115: RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 34.0.0 FLASH Memory Downloading for card 1115 Started.
Page 120: Figure 36: Gpsm-Ii Leds
Maintenance Card Removal/Replacement Procedures 11. If you have performed Step 4 , to safeguard against inadvertent OAP updates, enter the following command to remove the allow OAP update capability:chg-trm:trm=x:type=OAP 12. Enter the following command to return the OAP terminals to the in-service state:alw-trm:trm=x where x is the terminal number.
Page 121 Maintenance Card Removal/Replacement Procedures 910-5884-001 Revision A, September 2010...
Page 122: Hipr2 Card Replacement
6. Remove the HIPR2, per the card replacement procedure described in the section titled Replacing a Card in the EAGLE 5 ISS. Place the new HIPR2 into its place. Be sure the revision numbers are compatible (if in doubt, contact Customer Care Center).
Page 123 Maintenance Card Removal/Replacement Procedures 8. Enter the following command to determine if the newly replaced card's memory needs to be flashed: rept-stat-gpl:gpl=xxxxxx where xxxxxx is hipr2. Following is an example of a HIPR2 output: tekelecstp 09-07-09 16:53:23 EST EAGLE5 41.1 Output: CARD RUNNING...
Page 124: Figure 37: Hipr2 Leds
Maintenance Card Removal/Replacement Procedures Following is an example of the output using card location 1309: RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 34.0.0 FLASH Memory Activation for card 1309 Completed. RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 34.0.0 Command Completed. 14. Enter the following command to verify the approved GPLs match the running GPLs: rept-stat-gpl:gpl=hipr2 15.
Page 125: Hipr/Hmux Card Replacement
Maintenance Card Removal/Replacement Procedures HIPR/HMUX Card Replacement Description The HIPR/HMUX card provides access to the IMT bus for all cards in the shelf. The High-Speed Inter-processor Message Transport Packet Router (HIPR) (Figure 38: HIPR LEDs) provides connectivity to the IMT bus by using switched 125 Mbps interfaces to each slot within a shelf. The HIPR card interoperates with the HMUX card and provides connectivity to the 1Gbps inter-shelf bus.
Page 126 HIPR and provides connectivity to the 1Gbps inter-shelf bus. The intra-shelf low speed IMT bus/ring data rate is 125Mbps. HMUX acts as a gateway between the EAGLE 5 ISS 1 Gbps inter-shelf high speed bus and 125 Mbps intra-shelf IMT bus. HMUX transmits data between shelves only when it is necessary.
Page 127 Maintenance Card Removal/Replacement Procedures alw-imt:bus=x where x is the IMT bus inhibited. Note: If UAM 0002 is output, the newly installed HIPR2 card needs to be flashed. 7. Enter the following command to determine if the newly replaced cards memory needs to be flashed: rept-stat-gpl:gpl=xxxxxx where xxxxxx is hipr or bphmux.
Page 128 Maintenance Card Removal/Replacement Procedures CAUTION: This command boots the HIPR2 processor and brings down the respective IMT bus temporarily (approximately 10 seconds) until the HIPR2 card comes back into service. init-mux:loc=xxxx:bus=y where xxxx is the card location used in Step 10, and y is the bus.
Page 129: Figure 38: Hipr Leds
Maintenance Card Removal/Replacement Procedures HIPR, High-Speed Inter-processor Message Transport Packet Router Figure 38: HIPR LEDs HMUX, High-Speed Multiplexer (Eagle STP only) Figure 39: HMUX LEDs 910-5884-001 Revision A, September 2010...
Page 130: Determine Lim, Mim, And Mpl Changeout Time
Maintenance Card Removal/Replacement Procedures Determine LIM, MIM, and MPL Changeout Time Description This procedure assists the customer in deciding if the LIM should be changed immediately or during the Maintenance Window. 1. Replace the LIM immediately if any of the following conditions exist: If there is only one link on the card If there is no other in-service link on this card If there is no other in-service link on this card...
Page 131: Ss7 And Ip7, Lim, Mim, Hc-Mim And Mpl Card Replacement
Maintenance Card Removal/Replacement Procedures If deactivating the link will prohibit a destination If no destination is prohibited by the current failure. SS7 and IP7, LIM, MIM, HC-MIM and MPL Card Replacement This Link Interface Module (LIM) (Figure 41: LIM LEDs) provides access to remote SS7, IP and other network elements, such as a Signaling Control Point (SCP).
Page 132 OAP. 9. Remove the LIM/MIM/MPL, per the card replacement procedure described in the section titled Replacing a Card in the EAGLE 5 ISS.. Place the new SS7 LIM into its place. Be sure the revision numbers are compatible (if in doubt, Customer Care Center).
Page 133 Maintenance Card Removal/Replacement Procedures 13. Enter the following command to return the links to service. Make sure this is done on all links: act-slk:loc=xxxx:port=y Where xxxx location used in Step 3 Step 4 and y are the ports used in Step 3 Step 14.
Page 134: Figure 40: Ds0A-Lim Leds
Maintenance Card Removal/Replacement Procedures DS0A-LIM, Digital Signal Level-0 Link Interface Module Figure 40: DS0A-LIM LEDs LIM-ATM ATM Link Interface Module Figure 41: LIM LEDs 910-5884-001 Revision A, September 2010...
Page 135: Figure 42: E1/T1 Mim
Maintenance Card Removal/Replacement Procedures E1/T1 MIM, E1/T1 Multichannel Interface Module European and North American standard for signaling and channels MIM (Multi-channel Interface Module). Figure 42: E1/T1 MIM 910-5884-001 Revision A, September 2010...
Page 136: Figure 43: Mpl Leds
Maintenance Card Removal/Replacement Procedures MPL-LIM, Multi-Port Link Interface Module Figure 43: MPL LEDs 910-5884-001 Revision A, September 2010...
Page 137: Figure 44: Mplt Leds
Maintenance Card Removal/Replacement Procedures MPLT, Multi-Port Link Interface Module with Taxi Component Figure 44: MPLT LEDs 910-5884-001 Revision A, September 2010...
Page 138: Figure 45: Hc Mim Leds
Maintenance Card Removal/Replacement Procedures HC MIM, High Capacity Multi-channel Interface Module Figure 45: HC MIM LEDs 910-5884-001 Revision A, September 2010...
Page 139: Transaction Service Module (Tsm) - Sccp
Maintenance Card Removal/Replacement Procedures Transaction Service Module (TSM) - SCCP Description The Translation Service Module (TSM) provides translation capability and Global Title Translation (GTT) implementation for the Local Number Portability (LNP) function by means of one or more identically configured cards per STP node. If more than one TSM is provided in each shelf, they must be powered from different fuse positions and power feeds.
Page 140 OAP. 6. Remove the ASM-SCCP card, per the card replacement procedure described in the section titled Replacing a Card in the EAGLE 5 ISS. Place the new TSM-SCCP card into its place. Be sure the revision numbers are compatible (if in...
Page 141: Figure 46: Tsm Leds
Maintenance Card Removal/Replacement Procedures Where xxxx is the TSM-SCCP card location. When the card has been successfully loaded (there will be a response on the terminal that downloading is complete). This can take up to 30 minutes. 8. Enter the following command to verify the card is operational and providing SCCP services: rept-stat-sccp The following is an example of the possible output.
Page 142: Transaction Service Module (Tsm) - Gls
Maintenance Card Removal/Replacement Procedures Transaction Service Module (TSM) - GLS Description The GLS identifier signifies that this TSM card (Figure 46: TSM LEDs) is used for downloading gateway screening tables to link interface modules (LIMs). This is used to expedite the downloading process and bring links into service much quicker.
Page 143 OAP. 5. Remove the TSM-GLS card, per the card replacement procedure described in the section titled Replacing a Card in the EAGLE 5 ISS. Place the new TSM-GLS card into its place. Be sure the revision numbers are compatible (if in...
Page 144: E5-Tsm Card Replacement
Maintenance Card Removal/Replacement Procedures 1115 ----------- MASP OOS-MT Isolated ----- 1116 ----------- -------- OOT-MT Isolated ----- 1117 ----------- MDAL -------- IS-NR Active ----- 1201 024-102-000 LIM0CU CCS7ITU IS-NR Active ----- 1202 024-001-000 LIMDS0 CCS7ITU IS-NR Active M BIP ERR 1203 024-001-000 LIMDS0 SS7ANSI...
Page 145 OAP. 5. Remove the E5-TSM card, per the card replacement procedure described in the section titled Replacing a Card in the EAGLE 5 ISS. Place the new E5-TSM card into its place. Be sure the revision numbers are compatible (if in doubt,...
Page 146: Database Services Module (Dsm)
Maintenance Card Removal/Replacement Procedures The following is an example of the possible output. rlghncxa03w 08-10-04 12:57:21 EST EAGLE5 40.0.0 CARD VERSION TYPE 1101 125-020-000 IS-NR Active ----- 1102 128-002-000 LIMATM ATMHC IS-NR Active ----- 1103 125-020-000 VSCCP IS-NR Active ----- 1105 125-020-000 VSCCP...
Page 147 Maintenance Card Removal/Replacement Procedures the TSM cards by having ethernet ports. The DSMs run a version of the SCCP application that has been ported to the VxWorks OS. To differentiate the DSM-VxWorks-SCCP from the SCCP that runs on the TSM cards, the DSM version has been named VSCCP. The extra memory is required to hold a copy of the RTDB.
Page 148 6. Remove the DSM card, per the card replacement procedure described in the section titled Replacing a Card in the EAGLE 5 ISS. Place the new DSM card into its place. Be sure the revision numbers are compatible (if in doubt, Customer Care Center).
Page 149: E5-Sm4G Card Replacement
Maintenance Card Removal/Replacement Procedures TOTAL SERVICE STATISTICS: SERVICE SUCCESS ERRORS WARNINGS FORWARD TO GTT TOTAL GTT: 1995 2000 GFLEX: GPORT: INPMR: INPQS: Command Completed. 9. Enter the following command to return the OAP terminals to the in-service state: alw-trm:trm=x where x is the terminal number of the inhibited OAP terminal. E5-SM4G Card Replacement The E5-SM4G card is a database service module (DSM) designed to operate in the EAGLE shelf.
Page 150 6. Remove the E5-SM4G card, per the card replacement procedure described in Replacing a Card in the EAGLE 5 ISS. Place the new E5-SM4G card into its place. Be sure the revision numbers are compatible (if in doubt, contact the Customer Care Center).
Page 151: E5-Ipsm Card Replacement
Maintenance Card Removal/Replacement Procedures The following is an example of the possible output. RLGHNCXA03W 98-02-04 15:10:19 EST EAGLE 34.0.0 SCCP SUBSYSTEM REPORT IS-NR Active ----- SUBSYSTEM REPORT IS-NR Active ----- SUBSYSTEM REPORT IS-ANR Restricted ----- ASSUMING MATE'S LOAD INPQS: SSN STATUS = Allowed MATE SSN STATUS = Prohibited SCCP Cards Configured= 4...
Page 152 Maintenance Card Removal/Replacement Procedures 9600 -7-E-1 SW 00:01:00 NONE 9600 -7-E-1 SW 00:01:00 NONE 9600 -7-E-1 SW 00:01:00 NONE 9600 -7-E-1 SW 00:01:00 NONE 9600 -7-E-1 SW 00:01:00 VT320 9600 -7-E-1 SW 00:01:00 VT320 9600 -7-E-1 SW 00:01:00 VT320 9600 -7-E-1 SW 00:01:00 9600 -7-E-1 SW 00:01:00...
Page 153 Maintenance Card Removal/Replacement Procedures SERV SS CARD CLK DBG GTT GWS MEAS MON MPS SEAS SLAN YES YES YES YES YES YES YES YES YES NO YES YES YES YES YES YES YES YES YES NO YES YES YES YES YES YES YES YES YES NO YES YES YES YES NO...
Page 154 Maintenance Card Removal/Replacement Procedures inh-card:loc=xxxx:force=yes where xxxx is the card location stenciled on the shelf of the EAGLE 5 ISS. Following is an example of the output: RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 34.0.0 Card has been inhibited. 3. Remove and replace the card as described in the section titled, Replacing a Card in the EAGLE 5 ISS.
Page 155: Database Communications Module (Dcm) And Edcm/Edcm-A
Maintenance Card Removal/Replacement Procedures tekelecstp 05-04-11 01:52:11 EST EAGLE5 34.0.0 Flash Card: Activating BLCPLD on card 1201. tekelecstp 05-04-11 01:52:11 EST EAGLE5 34.0.0 Flash Card: Card 12015 activation BLCPLD complete. tekelecstp 05-04-11 01:52:11 EST EAGLE5 34.0.0 Command Completed. tekelecstp 05-04-11 01:52:11 EST EAGLE5 34.0.0 Flash Card: Canceling links on card 1201.
Page 156: Table 29: Dcm Card Locations
Maintenance Card Removal/Replacement Procedures If this card is removed, the TCP/IP data link supported by this card becomes out of service. Any data to be transmitted to the remote TCP/IP host connected by this TCP/IP data link is lost. The DCM can only be inserted in the odd numbered card slots of the shelf. Slot 09 of each shelf contains the IPMX card;...
Page 157: Figure 47: Dcm Leds
7. Remove the DCM, per the card replacement procedure described in the section titled Replacing a Card in the EAGLE 5 ISS. Place the new DCM into its place. Be sure the revision numbers are compatible (if in doubt, contact Customer Care Center).
Page 158: Figure 48: Edcm And Edcm-A Single-Slot Leds
Maintenance Card Removal/Replacement Procedures EDCM and EDCM-A (Single-Slot), Enhanced Database Communications Module (Single-Slot) Figure 48: EDCM and EDCM-A Single-Slot LEDs 910-5884-001 Revision A, September 2010...
Page 159: Terminal Disk Module (Tdm)/Tdm-Gti
Maintenance Card Removal/Replacement Procedures Terminal Disk Module (TDM)/TDM-GTI This procedure is to replace a TDM which is part of a MASP, comprised of a GPSM II and a TDM. Before the TDM is replaced, it must be verified that the TDM belongs to the standby MASP (verify the TDM to be replaced is the STDBY TDM and MASP).
Page 160: Table 30: Card Locations
Maintenance Card Removal/Replacement Procedures 1. Before beginning this procedure, make sure there is a copy of the current release GPLs on a removable cartridge on-hand. 2. Enter the following command to display the card status: rept-stat-card The following is an example of the possible output. RLGHNCXA03W 03-08-18 12:57:21 EST EAGLE 34.0.0 CARD VERSION...
Page 161 Note: Step 9 through Step 11 are only necessary for OAP based EAGLE 5 ISSs. 9. Enter the following command to inhibit each OAP terminal displayed in the output from Step 8 inh-trm:trm=x where x is the terminal number.
Page 162 Maintenance Card Removal/Replacement Procedures If they are not the same, go to Step 21 13. Enter the following command to show the version numbers of the GPLs stored on each fixed disk (TDM). rtrv-gpl The following is an example of the possible output. RLGHNCXA03W 03-08-27 03:46:48 EST EAGLE 34.0.0 GPL Auditing...
Page 163 Maintenance Card Removal/Replacement Procedures 17. Replace the Standby TDM, according to the card replacement procedure described in the section Replacing a Card in the EAGLE 5 ISS. titled Unseat the standby GPSM card determined in Step Remove the standby TDM card determined in Step Insert the spare TDM card.
Page 164 EAGLE 34.0.0 CHG-MEAS: MASP A - COMPLTD 23. Replace the Standby TDM, according to the card replacement procedure described in the section titled Replacing a Card in the EAGLE 5 ISS. Unseat the standby GPSM card determined in Step Remove the standby TDM card determined in...
Page 165 Maintenance Card Removal/Replacement Procedures Insert the spare TDM card. Re-seat the standby GPSM card. Note: UAMs are generated during this step. An audible alarm is generated. Wait for the standby E5-MASP to come up to standby mode. 24. Enter the following copy-disk command along with the card location of the standby TDM (shown by the indicator STDBY in the command output in Step 11) that the data is being copied to.
Page 166: Figure 49: Tdm Led
Maintenance Card Removal/Replacement Procedures TDM-GTI, Terminal Disk Module-Global Timing Interface The Terminal Disk Module supports Global Timing Interface (TDM-GTI). Figure 49: TDM LED Note: LED state is not defined if the associated GPSM-II is resetting, is not installed, or has failed. 910-5884-001 Revision A, September 2010...
Page 167: Measurement Collection And Polling Module (Mcpm)
Replacing a Card in the EAGLE 5 ISS This procedure describes the physical removal and replacement of a card in the EAGLE 5 ISS system. Note: Before removing or reseating a card, the card must be taken out of service.
Page 168: Figure 50: Push Inject/Eject Clamps Outward
3. Place the card you have removed in an electrostatic discharge (ESD) protective container, or place the card in the spare card storage shelf. 4. Be sure that the replacement card has the same Tekelec part number and revision number as the card you have just removed (unless this is an upgrade).
Page 169: Replacing Cards In The Holdover Clock
Maintenance Card Removal/Replacement Procedures WARNING: Do not impact the faceplate in order to mate the connectors. Any impact to the card’s faceplate can damage the faceplate, the pins, or the connectors. 7. Push in the top and bottom inject/eject clamps. This locks the card in place and ensures a strong connection with the pins on the target shelf backplane.
Page 170: Non-Failed Clock Input (Ci) Card Replacement
Maintenance Card Removal/Replacement Procedures 2. Enter the following command to inhibit each OAP terminal displayed in the output from Step 1:inh-trm:trm=x:force=yes where x is the terminal number assigned as type OAP. 3. Remove the failed card or the card to be removed from the shelf. 4.
Page 171: St3 Card Replacement
Maintenance Card Removal/Replacement Procedures 1. Remove the input reference signal to the shelf associated with the clock input card to be removed. CAUTION: Removing a non-failed clock input card with a valid input reference signal from a shelf equipped with ST3 cards, causes the DCD system outputs to run and hit all the network elements timed from the DCD system.
Page 172: Figure 53: Holdover Clock St3 Card Leds
Maintenance Card Removal/Replacement Procedures elements receiving timing from the shelf are reporting slips. (However, the second condition is more likely a timing loop rather than a bad ST3 card.) Note: The ST3 card in slot B (ST B) in shelves equipped with ST3 clock cards may be removed from the shelf without any negative effect to the output, regardless if the ST3 has failed.
Page 173: Mis Card Replacement
Maintenance Card Removal/Replacement Procedures Note: If the FAIL and LOCK LEDs are both illuminated, the ST3 is in holdover mode and the card has not failed. MIS Card Replacement Description The Maintenance Interface System (MIS) card may be removed or inserted into the shelf at any time without a negative effect to the operation of the shelf.
Page 174: Toca Card Replacement
Maintenance Card Removal/Replacement Procedures TOCA Card Replacement When an MCA-5 is installed in the MCA slot, an HS protection switch automatically activates when the TO FAIL or PORT ALM lamp is lit. If the TO PORT ALM lamp is lit, you must determine whether it is actually a card port failure, or a shorted or unterminated cable external to the shelf.
Page 175: Figure 55: Holdover Clock Toca Card Leds
Maintenance Card Removal/Replacement Procedures b) Port or card failure: up to 3 seconds c) Manual switch activation/deactivation: approximately one ms. 3. Enter the following command to retrieve the terminal types and port numbers: rtrv-trm 4. Enter the following command to inhibit each OAP terminal displayed in the output from Step inh-trm:trm=x:force=yes where x is the terminal number assigned as type OAP.
Page 176: Figure 56: Holdover Clock Mca Card Leds
Maintenance Card Removal/Replacement Procedures MCA, Matrix Controller Assembly Card, Holdover Clock Figure 56: Holdover Clock MCA Card LEDs 910-5884-001 Revision A, September 2010...
Page 177: Fan Assembly P/N 890-0001-Xx
Maintenance Card Removal/Replacement Procedures Fan Assembly P/N 890-0001-xx The Fan Assembly P/N 890-0001-xx is used for cooling shelves in the EAGLE frame. The assembly includes 3 fan units and a controller card. CAUTION: Do not perform procedures to Replace Fan Assembly if the Fan Assembly is used to cool shelves with HCMIM or HIPR cards.
Page 178: Replace The Fan Unit
Maintenance Card Removal/Replacement Procedures Replace the Fan Unit CAUTION: Be careful when removing fans. Fan blades are exposed along the sides and back of the units. The fan blade speeds of remaining fans will increase after any fan is removed. 1.
Page 179: Replace Fan Assembly
Maintenance Card Removal/Replacement Procedures 4. Insert Fan 1 back into the space next to the fan controller card and secure (finger tighten) using the two captive screws. Fan 1 should immediately come up to speed and the speeds of Fans 2 and 3 should return to normal. Replace Fan Assembly CAUTION: Do not perform this procedures if the Fan Assembly is used to cool shelves with HCMIM or HIPR cards.
Page 180 Maintenance Card Removal/Replacement Procedures Procedure - Remove Fan Cables and Fan Assembly Use the following procedure to remove fan cables and fan assembly. 1. At the fan assembly, place fiber paper on the shelf below where the fan is to be replaced. This ensures that nothing drops into the area or equipment below.
Page 181: Figure 59: Fan Assembly Rear Bracket Screws
Maintenance Card Removal/Replacement Procedures 5. Remove the screws from the the left and right sides of the rear of the fan tray bracket. There are two screws on each side. These screws must be removed from the rear of the frame. Figure 59: Fan Assembly Rear Bracket Screws.
Page 182: Figure 61: Fan Tray Inserted Into Fan Tray Bracket In The Frame - Front View
Maintenance Card Removal/Replacement Procedures 2. Insert the fan unit into the fan bracket. Tilt the unit up as it is pushed in and completely inserted into the bracket. After insertion, be sure the front of the fan unit is recessed about 1/2 inch from the front frame rails to allow the door to close.
Page 183: Figure 63: Tighten Fan Side Bracket Screws
Maintenance Card Removal/Replacement Procedures 4. From the front of the frame install the fan filter into the fan assembly. 5. At this time check and tighten all screws, including the screws holding the side brackets to the frame (if necessary). The side bracket screws should be tightened fully from the rear of the frame. Use a long hex driver or flat head screw driver.
Page 184: Figure 64: Fan Card With Leds On Front Of Fan Assembly
Install an air management card in any empty slots to ensure proper air flow. These filler cards have no electrical connection to the system. Replacing a Card in the EAGLE 5 ISS for general card installation guidelines.
Page 185 Maintenance Card Removal/Replacement Procedures 3. When the fans are powered up and running, a test must be conducted to ensure proper service. Go to the system terminal. 4. Check to see if the fan feature is activated. At the terminal, enter the command: rtrv-feat Example output: rlghncxa03w 04-01-28 11:34:04 EST...
Page 186 Maintenance Card Removal/Replacement Procedures TCAPCNV = off IPISUP = off DYNRTK = off X252000 = off = off PLNP = off = off ITUMTPRS = off SLSOCB = off EGTT = off VGTT = off MGTT = off = off ITUDUPPC = off GFLEX = off...
Page 187: Appendix B: Holdover Clock Troubleshooting Procedures
Appendix Holdover Clock Troubleshooting Procedures Topics: Introduction..188 Interpreting System Alarms, Lamps And Trouble Isolation..188 910-5884-001 Revision A, September 2010...
Page 188: Introduction
Maintenance Holdover Clock Troubleshooting Procedures Introduction Most alarm conditions in the holdover clock are not out-of service or service-affecting conditions. The system is designed with redundant power, reference inputs, clock input cards, stratum clock cards and output card protection switching. The only true out-of-service condition is when all power is lost to a shelf, or all reference inputs and both stratum clock cards fail.
Page 189 Maintenance Holdover Clock Troubleshooting Procedures Table 31: Input and ST3 Alarm Conditions CONDITION ACTIVATED OFFICE ACTIVATED TYPE # SAI/MIS ABNORMAL ALARMS AND SHELF CLOCK STATUS LAMPS CARD LAMPS STATUS A AND B (NOTE) MAJOR and ST3 A and B = Visual = MAJOR and MINOR None MINOR lit...
Page 190: Table 32: Input And St3 Corrective Actions
Maintenance Holdover Clock Troubleshooting Procedures CONDITION ACTIVATED OFFICE ACTIVATED TYPE # SAI/MIS ABNORMAL ALARMS AND SHELF CLOCK STATUS LAMPS CARD LAMPS STATUS A AND B (NOTE) the SRC ACT/SRC ACTIVE on FAIL card goes off and lights on the other card. MAJOR lit ST3 A or B = Visual = MAJOR...
Page 191: Table 31: Input And St3 Alarm Conditions
Maintenance Holdover Clock Troubleshooting Procedures CONDITION TYPE # (From Table 31: Input and ST3 Alarm Conditions) CONDITION AND PROBABLE CAUSE CORRECTIVE ACTION Both input cards have failed. Replace both input cards (See Appendix A). Input reference A or B has failed Check input reference (frequency/bit rate lamp off) or has connections at the shelf and...
Page 192: Table 33: Shelf And Output Alarm Conditions - Not Related To Input And St
Maintenance Holdover Clock Troubleshooting Procedures Note: For a description of each condition type, refer to Table 33: Shelf and Output Alarm Conditions - Not Related to Input and ST Conditions. Table 33: Shelf and Output Alarm Conditions - Not Related to Input and ST Conditions ACTIVATED CONDITION ABNORMAL...
Page 193 Maintenance Holdover Clock Troubleshooting Procedures ACTIVATED CONDITION ABNORMAL ACTIVATED OFFICE CLOCK TYPE # SHELF AND ALARMS AND SHELF STATUS A SAI/MIS LAMPS CARD LAMPS STATUS AND B (NOTE) MAJOR lit Any TO, ST, or Visual = MAJOR Visual = MCA-5 = FAIL lit MAJOR Shelf Status = MAJSI (MCA-5 SW1, positions 3 and 5 set to...
Page 194 Maintenance Holdover Clock Troubleshooting Procedures ACTIVATED CONDITION ABNORMAL ACTIVATED OFFICE CLOCK TYPE # SHELF AND ALARMS AND SHELF STATUS A SAI/MIS LAMPS CARD LAMPS STATUS AND B (NOTE) MIN lit; if set to (MAJOR and MINOR if NO ALARM, then MCA-5 card SW1 set to MAJ;...
Page 195: Table 34: Shelf And Output Corrective Actions - Not Related To Input And St
Maintenance Holdover Clock Troubleshooting Procedures Note: For the corrective action to take for each condition type, refer to Table 34: Shelf and Output Corrective Actions - Not Related to Input and ST Conditions. Table 34: Shelf and Output Corrective Actions - Not Related to Input and ST Conditions CONDITION TYPE # (FROM Table 33: Shelf...
Page 196 Maintenance Holdover Clock Troubleshooting Procedures CONDITION TYPE # (FROM Table 33: Shelf and Output Alarm Conditions - Not Related to Input and CONDITION AND PROBABLE Conditions) CAUSE CORRECTIVE ACTIONS pushbutton lamps over the TO appropriate resistor termination across tip and HS light, MCA-5 AUTO (T) and ring (R) of cable at NE end, until lamp flashes, HS protection ready to connect cable at NE end.
Page 197 Maintenance Holdover Clock Troubleshooting Procedures CONDITION TYPE # (FROM Table 33: Shelf and Output Alarm Conditions - Not Related to Input and CONDITION AND PROBABLE Conditions) CAUSE CORRECTIVE ACTIONS protection switch activated. Loss PORT ALM lamp lit. MCA-5 lights PORT of output on failed port.
Page 198: Appendix C: Part Numbers
Appendix Part Numbers Topics: Overview..199 Cables, Adapters..199 Components..205 Frames, Backplanes, FAPs, and Fans..208 Labels..211 Miscellaneous Parts..212 Power Cords for Peripherals..214 910-5884-001 Revision A, September 2010...
Page 199: Overview
Unless the item is indicated as obsolete, the item is still supported in the field. Note: Tekelec reserves the right to ship compatible part numbers or revisions for new installations and replacements. Always check the latest Hardware Baseline for your release. The latest hardware baseline can be found in the Feature Notice of your release.
Page 200 Maintenance Part Numbers Part Numbers Name North America International Note Alarm cable 830-0543-01 Holdover Clock Alarm cable 830-0638-xx 830-1163-xx see Filtered Rack Alarm cable Alarm NETRA Server Cable 830-0900-xx ATM Cable 830-0987-xx SCSI/DB44 ATM E1/T1 cable 830-0959-xx EMS; DB-44 to RJ45 4 Port B Clock Cable 830-0404-xx replaced by 830-0398-xx (NA)
Page 201 Maintenance Part Numbers Part Numbers Name North America International Note Crossover (CAT-5) Cable 830-0723-xx 830-1173-xx Crossover Patch Panel Cable 830-0789-xx 830-1178-xx DB-26 to RJ-45 830-1102-02 830-1102-02 for new installations, with shielded Cat 5E cable; E5-ENET DB-26 to DB-26 830-1103-02 830-1103-02 for current installations that use DCM cable, 830-0978-xx.
Page 202 Maintenance Part Numbers Part Numbers Name North America International Note E5-ENET Fast Copy Adapter 830-1343-02 - Upper Ethernet cable 830-0788-xx 830-1177-xx DCM, DSM, EDCM-A, and EDCM External alarm cable 830-0435-xx 830-1151-xx Fan cable 830-0690-01 AC power Fan power/alarm cable 830-0609-01 830-1157-01 incl.
Page 203 Maintenance Part Numbers Part Numbers Name North America International Note Interface Cable 830-0366-xx 830-1149-xx Local Maintenance Center 830-0231-xx 830-1144-xx Cable Loop Back Cable Adapter 830-0763-01 830-1176-xx MMI Port Cable 830-0708-xx 830-1169-xx Modem/Terminal Cable 830-0709-xx 830-1170-xx Multi-port LIM Diagnostic 803-0029-0 Cable Multi-port LIM DS0 cable 830-0772-xx 26 AWG, inacctive...
Page 204 Maintenance Part Numbers Part Numbers Name North America International Note Power Cable, DC, Netra 1400 830-0814-xx 830-1282-xx Power Cable, MPS 830-0965-xx Power Ring 830-0908-xx Rack Alarm Cable see Filtered Rack Alarm cable RAID Power Cable 830-0872-xx Remote Maintenance Center 830-0233-xx 830-1146-xx Cable RJ45/RJ45 Cable (CAT-5)
Page 205: Components
Tone and Announcement 830-0901-xx Server Alarm Cable T1 LIM-to-MPL Cable 830-0895-01 Adapter T1 MIM cable 830-0894-xx Terminal cable adapter see Terminal/Printer cable Components Table 36: EAGLE 5 ISS Components Acronym Name Part Numbers Note North International America 910-5884-001 Revision A, September 2010...
Page 206 Maintenance Part Numbers Acronym Name Part Numbers Note Air Management Card 870-1824-01 870-1824-02 single slot, eeded for empty slots when using Fan Tray 890-0001-02 Breaker Panel Alarm Card 804-1489-01 804-1489-R01 Clock Interface Card (Holdover 804-0165-01 Clock) Database Communications Module 870-1945-038 K6-lll, 200 TPS STC card DCMX...
Page 207 Maintenance Part Numbers Acronym Name Part Numbers Note E5-TSM E5-TSM (Translation Service Module 870-2943-03 Replaces TSM-256 running GLS) as of 40.0 EDCM Enhanced Database Communications 870-2197-01 double-slot Module Pre-IP SG 4.0 EDCM Enhanced Database Communications 870-2372-08 870-2372-13 single-slot Module 870-2372-09 870-2372-14 EDCM-A Enhanced Database Communications...
Page 208: Frames, Backplanes, Faps, And Fans
(Holdover Clock) Translation Service Module 870-1289-04 870-1289-06 TSM-1G 870-1291-xx TSM-3G 870-1292-xx TSM-4G Frames, Backplanes, FAPs, and Fans Table 37: EAGLE 5 ISS Frames, Backplanes, FAPs, and Fans Part Numbers Acronym Name North America International Note Breaker Panel 804-1423-01 804-1423-R01 Breaker Panel...
Page 209 Maintenance Part Numbers Part Numbers Acronym Name North America International Note Control Shelf 850-0330-04 Backplane -04 Control Shelf 850-0330-05 not active Backplane -05 Control Shelf 850-0330-06 850-0330-07 shelves 6 and 7 no Backplane -06 longer supported E1 Backplane 850-0459-01 850-0459-02 Extension Shelf 850-0356-01 inactive...
Page 210 Maintenance Part Numbers Part Numbers Acronym Name North America International Note Fuse and Alarm 870-1606-02 Rev B Standard Panel 40 Amp feeds Fuse and Alarm 870-2320-028 870-2320-04 Heavy Duty Frame Panel Rev J 60 Amp feeds Fuse and Alarm 870-2320-01 870-2320-03 Heavy Duty Frame Panel...
Page 211: Labels
Maintenance Part Numbers Labels Table 38: EAGLE 5 ISS Labels Name Part Numbers Label, Control frame 658-0486-01 Label, Extension frame 00 658-0486-02 Label, Extension frame 01 658-0486-03 Label, Extension frame 02 658-0486-04 Label, Extension frame 03 658-0486-05 Label, Extension frame 04...
Page 212: Miscellaneous Parts
Label, EF-03, Shelf 3 658-0490-15 Label, EF-04, Shelf 1 658-0490-16 Label, Field Tool Identification 658-0941-01 Label, Field Tool Identification wrap 658-0941-02 Miscellaneous Parts Table 39: EAGLE 5 ISS Miscellaneous Part Numbers Part Numbers Name North America International Note Drives Dual CD-RW\DVD-ROM 870-2746-01...
Page 213 Maintenance Part Numbers Part Numbers Name North America International Note Blank side panel 840-0017-02 Gray tinted plastic rear 654-0075-01 654-0075-R01 covers Brackets, unit separation 652-0609-01 652-0609-02 Bracket 652-0954-01 652-0954-02 Kits Cable Rack Mounting Kit 804-1571-01 Heay duty frame Cable Rack Mounting Kit 804-0219-01 804-0219-R01 raised floor...
Page 214: Power Cords For Peripherals
Maintenance Part Numbers Part Numbers Name North America International Note Bracket 652-0954-01 652-0954-02 Bracket, fan tray 652-0012-01 652-0012-02 Fan tray Bracket, side, fan tray 652-0015-01 652-0015-02 Fan tray Heat-shrink 804-0229-01 Heat-shrink 804-0228-01 Lugs, # 6 two-hole 502-0085-01 502-0085-R01 FAP connector #6 AWG 690-0131-01 690-0131-R01...
Page 215 Maintenance Part Numbers Country Part Number Australia 804-1185-R02 Lithuania 804-1185-R01 Austria 804-1185-R01 Luxembourg 804-1185-R01 Belgium 804-1185-R01 Malaysia 804-1185-R03 Brazil 804-1185-R01 Malta 804-1185-R03 Bulgaria 804-1185-R01 Mexico Cord provided Canada Cord provided Monaco 804-1185-R01 Chile 804-1185-R01 Netherlands 804-1185-R01 China 804-1185-R09 New Zealand 804-1185-R02 Columbia Cord provided...
Page 216 Maintenance Part Numbers Country Part Number India 804-1185-R06 Sweden 804-1185-R01 Ireland 804-1185-R03 Switzerland 804-1185-R11 Israel 804-1185-R12 Taiwan Cord provided Italy 804-1185-R07 Turkey 804-1185-R01 Ivory Coast 804-1185-R01 United Kingdom 804-1185-R03 Japan 804-1185-R10 United Arab 804-1185-R03 910-5884-001 Revision A, September 2010...
Page 217: Glossary
Glossary Alternating Current Application Context Authentication Center Area Code Activate Alarm Card Alternate Mark Inversion AIN Number of Digits (in GTT address for AIN query) ANSI American National Standards Institute An organization that administers and coordinates the U.S. voluntary standardization and conformity assessment system.
Page 218 SMSCs. ASCII American Standard Code for Information Interchange Application Services Module A card in the EAGLE 5 ISS that provides additional memory to store global translation tables and screening data used for applications such as Global Title Translation (GTT) and Gateway Screening (GWS).
Page 219 Maintenance Glossary A packet-oriented transfer mode that uses an asynchronous time division multiplexing technique to multiplex information flow in fixed blocks, called cells. A high-bandwidth, low-delay switching, and multiplexing technology to support applications that include high-speed data, local area network interconnection, multimedia application and imaging, and residential applications such as video telephony and other...
Page 220 The seventh and eighth characters identify the building. The last three characters identify the traffic unit. Control Shelf The shelf in the EAGLE 5 ISS that contains the Maintenance and Administration Subsystem. The Maintenance and Administration Subsystem contains 5 cards: 2 CAM...
Page 221 Maintenance Glossary Comma-separated value The comma-separated value file format is a delimited data format that has fields separated by the comma character and records separated by newlines (a newline is a special character or sequence of characters signifying the end of a line of text).
Page 222 In the SS7 network, the point codes are numeric addresses which uniquely identify each signaling point. This point code can be adjacent to the EAGLE 5 ISS, but does not have to be. Digital Signal Level-0 (64 Kbits/sec or 56 Kbits/sec)
Page 223 Maintenance Glossary Data Service Unit Database Transport Access A feature in the EAGLE 5 ISS that encapsulates specific MSUs into the data portion of SCCP within a new SS7 MSU and sends the new MSU to the destination using global title translation.
Page 224 120 server. Extension Shelf See ES. Cooling fan feature. The EAGLE 5 ISS will report on the alarm conditions of the fan assemblies. Once you have turned on the feature, you cannot turn it off. The feature applies to any and all fans installed within the system.
Page 225 File Transfer Area A special area that exists on each OAM hard disk, used as a staging area to copy files to and from the EAGLE 5 ISS using the Kermit file-transfer protocol. File Transfer Protocol A client-server protocol that allows...
Page 226 Global Title Translation A feature of the signaling connection control part (SCCP) of the SS7 protocol that the EAGLE 5 ISS uses to determine which service database to send the query message when an MSU enters the EAGLE 5 ISS and more information is needed to route the MSU.
Page 227 Maintenance Glossary A card that provides access to eight E1/T1 ports residing on backplane connectors A and B. Each data stream consists of 24 T1 or 31 E1 DS0 signaling links assigned in a time-division multiplex (TDM) manner. Each channel occupies a unique timeslot in the data stream and can be selected as a local signaling link on the interface card.
Page 228 High-Speed IMT Multiplexer, a replacement card for the IPMX. High Speed Identity, identifier INAP-based Number Portability Tekelec’s INP can be deployed as a stand-alone or an integrated signal transfer point/number portability solution. With Tekelec’s stand-alone NP server, no network reconfiguration is required to implement number portability.
Page 229 Maintenance Glossary packet routing, fragmentation and re-assembly through the data link layer. IPLIM The application used by the SSEDCM/E5-ENET card for IP point-to-point connectivity for ANSI point codes. IPMX IMT Power and Multiplexer card IS-ANR In Service - Abnormal The entity is in service but only able to perform a limited subset of its normal service functions.
Page 230 An electrical device that glows a particular color when a specified voltage is applied to it. Link Fault Sectionalization A feature in the EAGLE 5 ISS that allows the maintenance personnel to perform a series of far end loopback tests, from the EAGLE 5...
Page 231 Metropolitan Area Network Maintenance and Administration Subsystem A set of cards located in the Control Shelf, used to provide a central management point for the EAGLE 5 ISS. The MAS provides user interface, maintenance communication, peripheral services, alarm processing, system disk...
Page 232 Maintenance Glossary MCAP Maintenance Communications & Applications Processor MCPM Measurement Collection and Polling Module The Measurement Collection and Polling Module (MCPM) provides comma delimited core STP measurement data to a remote server for processing. The MCPM is an EDSM with 2 GB of memory running the MCP application.
Page 233 Maintenance Glossary applications. The MPS resides in the General Purpose Frame. Message Reference Number An unsolicited numbered message (alarm or information) that is displayed in response to an alarm condition detected by the system or in response to an event that has occurred in the system.
Page 234 (destination point code), and the signaling link selector which the EAGLE 5 ISS uses to pick which link set and signaling link to use to route the message. The levels 1, 2, and 3 of the SS7...
Page 235 Operations, Administration, and Maintenance The application that operates the Maintenance and Administration Subsystem which controls the operation of the EAGLE 5 ISS. OAM switchover When the Active OAM gives up control (e.g. Init, Isolated, Obit) and either the Standby OAM becomes the Active or the old Active becomes a newly re initialized Active.
Page 236 Maintenance Glossary The entity is out of service and is not available to perform its normal service function. The maintenance system is actively working to restore the entity to service. Operations Systems Point Code The identifier of a signaling point or service control point in a network.
Page 237 Maintenance Glossary Problem Report Primary State A field in the rept-stat command outputs showing the primary state of the specified entity. RAID Redundant Array of Independent Disks A group of disks presented to clients as one or more large virtual disks, with accesses coordinated among multiple disks concurrently to increase performance, reliability, or...
Page 238 Maintenance Glossary RTDB Real Time Database SCCP Signaling Connection Control Part Service Control Point Service Control Points (SCP) are network intelligence centers where databases or call processing information is stored. The primary function of SCPs is to respond to queries from other SPs by retrieving the requested information from the appropriate database, and sending it back to the originator of the...
Page 239 Maintenance Glossary SLAN Signaling Transfer Point Local Area Network A feature in the EAGLE 5 ISS that copies MSUs selected through the gateway screening process and sends these MSUs over the Ethernet to an external host computer for further processing.
Page 240 STP LAN Signaling Transfer Point Local Area Network. A feature in the EAGLE 5 ISS that copies MSUs selected through the gateway screening process and sends these MSUs over the Ethernet to an external host computer for further processing.
Page 241 Maintenance Glossary A leased-line connection capable of carrying data at 1,544,000 bits-per-second. TCP/IP Transmission Control Protocol/Internet Protocol Terminal Disk Module Time Division Multiplexing TransFer Prohibited (Msg) A procedure included in the signaling route management (functionality) used to inform a signaling point of the unavailability of a signaling route.
Page 242 Maintenance Glossary Transmit Unsolicited Alarm Message A message sent to a user interface whenever there is a fault that is service-affecting or when a previous problem is corrected. Each message has a trouble code and text associated with the trouble condition.

Tekelec EAGLE 5 Maintenance Manual

Chapter 1: Introduction

Chapter 2: Preventive Maintenance

Chapter 3: Corrective Maintenance

Appendix A: Card Removal/Replacement Procedures

Appendix B: Holdover Clock Troubleshooting Procedures

Appendix C: Part Numbers

Glossary

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