captel 840 Cheat Sheet

Helpful Tips:
Reading messages in the built-in answering machine:
1
The CapTel display lets you know when there are new messages.
2
Press the UP button.
3
Lift the CapTel handset and listen to your messages.
4
Press the CAPTIONS button ON to see captions of each message on
the display screen while the message is playing.
5
Press the DOWN button to move to the next message or press the UP
button to review previous message.
6 When you are finished playing your messages, hang up the handset.
Note on one-line CapTel: Calls must be placed through the
captioning service in order for messages to be recorded in text.
Make sure another answering machine or voice mail is not operating
simultaneously.
Dialing Emergency 9-1-1:
For 1-Line CapTel 840 only
1 Pick up the handset and dial 9-1-1.
2
Follow instructions on display screen.
3
You will not be able to hear the 9-1-1 call taker, but you will be able to
read instructions on the CapTel display screen.
4
Speak directly and the 9-1-1 call taker will hear everything you say.
Dialing Emergency 9-1-1:
For 2-Line CapTel 840 or CapTel 840i
1 Press the CAPTIONS button to turn captions on.
2 Pick up the handset and dial 9-1-1.
3 You will be able to hear the 9-1-1 call taker and read instructions on
the CapTel display screen.
Tell your callers you are reading captions:
If you notice/hear that the other person has finished speaking and you
n
are still waiting for captions to be completed, you may want to simply
say, "One moment, I'm reading the captions," to keep the conversation
flowing.
You do not have to wait for the captions:
n Just like with any telephone conversation, you and the other person are
free to interrupt each other at any time. You do not need to wait for the
captions if you already understood what was said.
CapTel

Contact Information

If you have any questions or need additional information,
contact CapTel Customer Service:
Available 24 hours a day, 7 days a week.
Closed on major holidays.
CapTel Customer Service button:
Pick up the handset and press the blue CUST SERV
button to automatically speed dial directly to the CapTel
Customer Service team. (see #6 on the front cover)
Phone: 888-269-7477
(Available 24 hours a day, 7 days a week)
Fax:
608-204-6167
Mail: CapTel Customer Service
450 Science Drive
Madison, WI 53711
Email:
captel@captel.com
Website: www.relaync.com/captel
www.captel.com
(Live Chat Help available at the website)
More information can be found in
the User Manuals and Support Materials
at the CapTel website:
www.captel.com/downloads.php
CapTel is a registered trademark of Ultratec, Inc.
CapTel ®
Cheat Sheet
*
1
CapTel 840i only: 7" Display screen: Shows captions,
At the start of every Caller ID, Phone Book entries and more.
incoming or outgoing
2
YES button: Allows you to select
call, you will need to
items that are highlighted in the Options
press the CAPTIONS
list, and respond "Yes" to questions or
button to turn
commands on the display screen.
captions on.
3
UP (Back) & DOWN (More) buttons:
Move up or down through items in the
Options list and move through entries
in the Phone Book or Call History. Also
the UP button lets you go back to review
captions that have already scrolled off
the display screen. The DOWN button
lets you scroll down through captions
when reviewing calls.
1
4
NO (Exit) button – 2 functions:
(1) Respond "No" to questions or
commands on the display screen.
(2) Exit out of the Options list.
5
CUSTOMER SERVICE button:
Automatically connects the CapTel
customer help line. In an office, you
2 3 4
may need to dial 9 first.
6
SPEED DIAL buttons: Quickly dial
up to three frequently-called phone
numbers.
7
REDIAL button: Redial the last phone
5 5 5 6
number you called. To review/dial up
to the last 10 numbers called, leave the
handset down and press the button
7
down.
8 8
FLASH button: Briefly interrupt the
phone conversation without physically
9
hanging up the phone.
9
MUTE button: Silence the sound from
10
your end of the conversation.
10
TONE button: Adjust the quality of the
11
handset sound to frequency range that
works best for you.
12
11
CAPTIONS button: Turn captions on
*
or off.
12
VOLUME buttons: Increase or
decrease the sound volume by pressing
up arrow button or down arrow button.
840/840i