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captel 800 How-To Manual

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How-to Guide
CapTel 800
®
305-016903 7/10

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  • Page 1 How-to Guide CapTel 800 ® 305-016903 7/10...
  • Page 2 • Watch the CapTel display screen for information. Dialing 911 in 2-Line Mode If you use CapTel in 2-Line mode, calls to 911 are handled exactly the same as if you called from any other phone connected to your telephone service.

  • Page 3: Toll-Free Captioning Service Numbers

    We want the CapTel phone to be enjoyable and convenient for you. As you use your new phone, we welcome your questions and comments. If we can help, please call – you can even call using your new CapTel phone! Sincerely, CapTel Customer Service •...

  • Page 4: Table Of Contents

    Overview – How CapTel Works........4 Section 1: Getting Started ........5 What is in the box.................5 Overview of CapTel 800 phone .............6 Using a headset or neckloop (optional) ..........11 Setting up your CapTel 800 ..............12 Section 2: Making and Answering Calls ....15 Placing a call with captions ..............16...
  • Page 5 Setting the pitch of the ringer ............70 Turning keypad lights on/off ..............71 Using Tone or Pulse dialing ..............73 Updating your CapTel phone ..............74 Section 9: Using CapTel in 2-Line Mode ..76 (Optional) About 2-Line mode................77 Turning 2-Line mode on/off ...............80 Turning Captions on/off in 2-Line mode ..........82...

  • Page 6: Works

    CapTel display. Captions are treated with absolute confidentiality. NOTE: The CapTel 800 phone does not generate captions by itself. The phone works with the Captioning Service to display captions during your call.

  • Page 7: Section 1: Getting Started

    Overview of CapTel 800 Phone Using a Headset or Neckloop (Optional) Setting up your CapTel 800 What is in the Box? Your CapTel 800 includes the following parts: • CapTel 800 Phone • User Instructions • Telephone Cord • Warranty Card •...

  • Page 8: Overview Of Captel 800 Phone

    Overview of CapTel 800 Phone Customer Service: 888-269-7477...

  • Page 9: Display Screen

    5. CUSTOMER SERVICE Button Our helpful Customer Service team is happy to help you set up and use your CapTel 800 telephone – we’re only a button push away. Pressing the CUST SERV button will automatically dial the CapTel help line. In an office, you may need to dial 9 first.

  • Page 10: Redial Button

    6. SPEED DIAL Buttons You can quickly dial up to three frequently-called phone numbers by pressing a Speed Dial button. 7. REDIAL Button Lets you dial any of the 10 most-recently called phone numbers. Lift the handset and press the REDIAL button to dial the last phone number called.
  • Page 11 10. TONE Button Allows you to adjust the sound settings of the call, letting you enhance LOW, MED, or HIGH frequency tones to find the range that you hear best. 11. CAPTIONS Button To see captions during your call, make sure the red light around the CAPTIONS button is on.
  • Page 12 1. Telephone Line 1 Plug the telephone cord into the RJ11 jack labeled “Line 1”. The phone line must be analog (unless you use CapTel in 2-Line mode – see page 77 for details). DSL service with an appropriate filter is also supported. CapTel does not work with PBX systems, unless an analog port is available.

  • Page 13: Using A Headset Or Neckloop (Optional)

    You can use earphones, a headset, neckloop, or other type of listening device with the CapTel 800 to maximize the audio quality or to enjoy your new phone hands-free. Open the protective cover to access the jacks. Simply plug the headset/assistive device into the appropriate 2.5 mm or 3.5 mm audio jack...

  • Page 14: Setting Up Your Captel 800

    1. Plug the power adapter in the power socket labeled “Power” located on the back (top) edge of the CapTel 800. 2. Plug the power adapter into a wall outlet or power strip. The CapTel display screen will light up to let you know power is connected. •...
  • Page 15 2. Plug the other end of the telephone cord into a telephone wall outlet. • Pick up the CapTel handset and listen for a dial tone to make sure that the telephone service is connected properly. The Signal Meter in the lower right corner of the display screen shows when a dial tone is present (see page 24 for details).
  • Page 16 STEP 6 – Register Your Long Distance Provider (for 1-Line Mode Only) If you plan to make long distance captioned calls with your new CapTel phone, please let CapTel Customer Service know what long distance company you want your charges to be billed under, so that it appears correctly on your phone bill under your existing long distance service or calling plan.

  • Page 17: Section 2: Making And Answering Calls

    Making and SECTION 2 Answering Calls This section explains how to place outgoing calls and how to answer incoming calls with your CapTel 800. TOPICS: Placing a Call with Captions Placing a Call without Captions Answering a Call with Captions (1-Line mode)

  • Page 18: Placing A Call With Captions

    Placing a Call with Captions You place a call on your CapTel 800 the same way as with any other telephone. As you dial, your CapTel phone automatically connects to the Captioning Service to show you captions during the call.
  • Page 19 You cannot turn on captions manually in the middle of a call with 1-Line CapTel. If you would like captions, hang up, turn on the Caption feature, and place the call again.

  • Page 20: Placing A Call Without Captions

    Placing a Call Without Captions Anyone can use the CapTel phone. If you don’t need captions, turn off the feature by pressing the CAPTIONS button before picking up the handset: 1. Press the CAPTIONS button to turn off the Caption feature.

  • Page 21: Answering A Call With Captions (1-Line Mode)

    Because the captions are provided by a Captioning Service, the person calling you must first connect with the service in order for you to receive captions during the call (1-Line CapTel only). Give your callers the toll-free Captioning Service Voice Number (see page 1).
  • Page 22 You cannot turn on captions manually in the middle of a call with 1-Line CapTel. The light around the CAPTIONS button will turn off during the call. If you would like captions, ask the person to hang up and call you again through the Captioning Service using the toll-free Voice Number (see page 1).

  • Page 23: Answering A Call Without Captions

    CapTel phone. There is a 1-2 minute time limit for the CapTel phone to be picked up when the call is answered on another extension phone. Otherwise, the call will be disconnected.

  • Page 24: Adjusting The Volume

    Adjusting the Volume You can increase the volume of the person’s voice coming through the handset, up to a 40 dB gain from minimum to maximum on captioned calls. Watch the lights above the VOLUME bar to see what level the volume is set to. To increase the volume (make sounds louder) during a call, press the right side of the VOLUME bar.

  • Page 25: Adjusting The Sound - Tone

    Adjusting the Sound – TONE You can adjust the Tone setting to a frequency range that works best for your hearing level – to emphasize HIGH, MEDIUM, or LOW frequency sounds. The Tone setting can be adjusted during, before, or after a call. The setting will remain in effect until you change it again.

  • Page 26: Knowing When Sounds Are On The Line

    Signal Meter and the Outgoing Volume Meter. These meters only appear during captioned calls. The Signal Meter ***************************************************************** (CapTel CA# C1234) (Tones) Ringing 1 2 This helpful meter lights up to indicate 3 (M) Hello this is John who is calling please sounds on the handset, such as the caller’s...

  • Page 27: Using Assistive Devices With Captel

    Simply plug the headset/assistive device into the appropriate 2.5 mm or 3.5 mm audio jack located on the front edge of the CapTel phone. Look for the small protective cover, marked with symbols.

  • Page 28: Dialing 911 (1-Line Mode)

    Dialing 911 (1-Line Mode) To reach help as quickly as possible in an emergency, all 1-Line CapTel calls placed to 911 connect directly to Emergency 911 Services. 911 calls are not routed through the captioning service. This means: • Emergency 911 calls are not captioned in the same manner as regular CapTel calls.

  • Page 29: Section 3: Viewing Captions

    Viewing Captions SECTION 3 This section explains how to adjust and review conversation captions. TOPICS: Reviewing Captions During a Call Reviewing Captions After Hanging Up Saving Conversations Deleting All Conversations Changing the Caption Font Size Setting the Color of the Captions Adjusting the Brightness of the Display Screen Customer Service: 888-269-7477 V I E W I NG C A P TI ON S...

  • Page 30: Reviewing Captions During A Call

    Reviewing Captions During a Call While on a call, press the UP ****************************************************** (CapTel CA#1234) (F) Hi Mom button to scroll back through how are you I am fine the captions that appeared earlier weather is so nice outside and I in the conversation.

  • Page 31: Reviewing Captions After Hanging Up

    Press NO to exit NOTE: Your CapTel phone comes with the Save Conversations feature enabled, letting you view conversation captions after you’ve hung up the phone. To turn off this feature, please see page 30. If you turn off the Save Conversations feature, all conversation captions will be erased every time you hang up the phone.

  • Page 32: Saving Conversations

    Saving Conversations You can set your CapTel phone to Save Conversations after the call has ended and the phone is hung up. This allows you to go back and review what was said after you’ve hung up. You can review up to 480 lines of conversation captions.

  • Page 33: Deleting All Conversations

    5. After making your selection, Save Conversations Currently Enabled press the YES button to accept Enabled or the NO button to exit out of Disabled Conversation Options. 6. Press the NO button repeatedly to exit out of the menu system. Press YES to accept or NO to exit NOTE: Setting will remain Enabled/Disabled until you change it again.
  • Page 34 4. The display screen asks if Conversation Options you’d like to Delete All Would You Like to Conversations? Delete All Conversations? Press the YES button to delete captions. Or, press the NO button to exit. Press YES to delete or NO to exit 5.

  • Page 35: Changing The Caption Font Size

    Changing the Caption Font Size You can adjust the font size of the conversation captions to be larger or smaller, making the captions easier to read. You need to change the font size before or after a call. You cannot change the font size during a live captioned call.
  • Page 36 Set Conversation Font Size NOTE: Changing the font size applies only to conversation captions. The font size and style for your CapTel 800 menu Options Conversation Font is: always remains the same. LARGE...

  • Page 37: Setting The Color Of The Captions

    Color choices include: WHITE, RED, GREEN, BLUE, CYAN, MAGENTA, GRAY, BLACK OR YELLOW. Changing the color will apply to saved captions as well. NOTE: Changing the font/background color applies only to conversation captions. The font size and style for your CapTel 800 menu Options always remains the same. Options...
  • Page 38 5. The display screen shows what Set Conversation Colors the current text color and background color are set to, Text Color: BLACK with an pointing toward the Background Color: WHITE Text Color setting. Press the YES button to select Text Color. to select Text or Background Press YES to change Colors or NO to exit 6.

  • Page 39: Adjusting The Brightness Of The Display Screen

    Adjusting the Brightness of the Display Screen You can adjust the brightness of your CapTel 800 display screen to make it easier to read in well-lit or dimly-lit environments. NOTE: You need to adjust the brightness of the Display Screen before or after a call.
  • Page 40 5. The display screen shows what LCD Brightness Currently Minimum the current brightness level is Minimum set to: Minimum, Medium, or Medium Maximum. Use the UP and Maximum DOWN arrows to highlight the level of brightness you would like. Press the YES button to select.

  • Page 41: Section 4: Call History

    NOTE: Call History requires Caller ID service from your phone company. If your phone service does not include Caller ID, you will not be able to view Call History with your CapTel 800. Customer Service: 888-269-7477 C A LL H I S TO RY...

  • Page 42: Using Call History To View Recent Calls

    Using Call History to View Recent Calls Your CapTel 800 phone keeps a list of the most recent incoming phone calls, including calls you may have missed. The CapTel display screen automatically shows you the phone number of the person who called you most recently, even if you were not there to answer the call.
  • Page 43 View Caller ID Records 4. The CapTel display screen will Clear All Caller ID Records show you a list of phone numbers of calls to your CapTel 800, listing the most recent call first and going back in chronological order.

  • Page 44: Clearing All Caller Id Entries

    Clearing All Caller ID Entries You can delete individual Caller ID entries as you review them (see page 41) or you can erase all Caller ID records at one time. To clear (delete) all Caller ID entries: 1. With the handset hung up, Options press the YES button to Call History...

  • Page 45: Section 5: Using The Phone Book

    Using the SECTION 5 Phone Book This section explains how to save frequently-called phone numbers into your Phone Book for easy dialing. TOPICS: Adding a New Contact to your Phone Book Calling a Phone Number in the Phone Book Editing an Existing Contact in your Phone Book Removing a Contact from your Phone Book Customer Service: 888-269-7477...

  • Page 46: Adding A New Contact To Your Phone Book

    Adding a New Contact to your Phone Book You can save 97 names and phone numbers in the CapTel 800 Phone Book. To add a new contact to the Phone Book: 1. With the handset hung up, press Options the YES button to see Options.
  • Page 47 Use the UP button to add a 2-second delay, which will appear as a comma (,). In 1-Line Mode, the dialing prefix should already be entered in the CapTel menu, so it is not needed here. 7. When you are done entering...

  • Page 48: Calling A Phone Number In The Phone Book

    4. When you see the contact listing you want to dial, simply Please lift handset to dial this number Press NO to exit lift the handset. The CapTel phone will dial the number for you automatically. • US ING T HE PHON E B OOK...

  • Page 49: Editing An Existing Contact In Your Phone Book

    Editing an Existing Contact in your Phone Book To make changes to an existing contact in the Phone Book: 1. With the handset hung up, Options press the YES button to see Call History Options. Dial from Phone Book Edit Phone Book Conversation Options 2.
  • Page 50 Use the UP button to add a 2-second delay. In 1-Line Mode, the dialing prefix should already be entered in the CapTel menu, so it is not needed here. 8. When you are done editing the phone number, press the YES button to save your changes.

  • Page 51: Removing A Contact From Your Phone Book

    Removing a Contact from your Phone Book To remove a contact from your Phone Book: 1. With the handset down, press Options the YES button to see Options. Call History Dial from Phone Book 2. Press the DOWN button Edit Phone Book repeatedly until Edit Phone Conversation Options Book is highlighted.

  • Page 52: Section 6: Using Speed Dial Buttons

    Calling with the Speed Dial Buttons About the Speed Dial Buttons You can set the three Speed Dial buttons on your CapTel phone to easily dial your most frequently-called phone numbers. You may want to use these buttons for emergency speed dial buttons to call the fire department or police, or to quickly reach a number you call often.

  • Page 53: Saving Phone Numbers In The Speed Dial Buttons

    Saving Phone Numbers in the Speed Dial Buttons Speed Dial 1 1. With the handset hung up, press the SPEED DIAL button you want to program. Name: 2. Press the YES button to edit. Number: 3. Use the dialing pad to enter the Press YES to edit or NO to exit letters of the name of the person you wish to add.

  • Page 54: Editing Phone Numbers In Speed Dial Buttons

    Editing Phone Numbers in the Speed Dial Buttons Speed Dial 1 1. Press the SPEED DIAL button you wish to edit. 2. Press the YES button to edit Name: Mary the name. Number: 555-1234 3. Use the DOWN arrow button to backspace/erase letters in the current name.

  • Page 55: Calling With The Speed Dial Buttons

    2. Press the SPEED DIAL key with Speed Dial 1 the number that you want to call. Name: Mary Cell 3. Lift the handset. Your CapTel Number: 789-3456 phone will dial the phone number for you automatically. Please lift handset to dial this number Press YES to edit or NO to exit 4.

  • Page 56: Section 7: Seeing Captions Of Your Answering Machine And Voice Mail Messages

    Seeing Captions of Your SECTION 7 Answering Machine and Voice Mail Messages This section explains how to view captions of voice mail messages or messages that people leave on your external answering machine. TOPICS: Seeing Captions of Your Answering Machine Messages Connecting an External Answering Machine Seeing Captions of Your Voice Mail Messages •...

  • Page 57: Seeing Captions Of Your Answering Machine Messages

    Seeing Captions of Your Answering Machine Messages Your CapTel 800 can caption messages that people leave on your external voice answering machine. NOTE: CapTel 800 does not have a built-in answering machine. The phone does not record messages for you when you are away. For directions on how to connect your CapTel 800 to an external answering machine, see page 56.

  • Page 58: Connecting An External Answering Machine

    (purchased separately). Follow the instructions that came with your answering machine to connect the CapTel 800 phone in the same way you’d hook any other phone to the answering machine. TIP: A Y-jack/duplex jack may be needed to connect both the answering machine and your CapTel phone to the telephone wall jack.

  • Page 59: Seeing Captions Of Your Voice Mail Messages

    You should be able to access your voice mail messages remotely using the CapTel 800 in the same way you would with any other telephone, with the added benefit of seeing captions. The way that you access voice mail messages depends on what kind of service you use.
  • Page 60 TIP: As you review voice mail messages, use the CapTel 800 to follow any instructions from your voice mail system, such as “Press 1 to re-play messages” or “Press 2 to delete”. You do not need to wait for the captions before pressing the keys.

  • Page 61: Section 8: Settings

    Turning the Ringer Switch On/Off Changing the Volume of the Ringer Setting the Pitch of the Ringer Turning Keypad Lights On/Off Using Tone or Pulse Dialing Updating your CapTel Phone Customer Service: 888-269-7477 S E T TI N GS •...

  • Page 62: Setting The Captions Default To On/Off

    Setting the Captions Default to On/Off You can change the default setting of your CapTel 800 to always have the captions button set to ON or to always have the captions button set to OFF. Your CapTel 800 comes with the Captions Default set to ON.
  • Page 63 To change the Captions Default setting: Options Call History 1. With the handset hung up, Dial from Phone Book press the YES button to see Edit Phone Book Options. Conversation Options Caption Answering Machine 2. Press the DOWN button Settings repeatedly to highlight Settings.

  • Page 64: Turning Spanish Captions On/Off

    Options list and other phone settings will always be shown in English. NOTE: Spanish captioning is available for Spanish-to-Spanish conversations only. The CapTel 800 phone does not translate from English conversations to Spanish captions or vice versa. To turn Spanish Captions on: Options 1.
  • Page 65 Spanish-to-Spanish captioning available every day from 7:00 a.m. – 11:00 p.m. CST Spanish-to-Spanish Captioning Calls ......1-866-217-3362 California Spanish-to-Spanish Only ......1-866-399-9090 Texas Spanish-to-Spanish Only........1-800-933-5417 International Spanish-to-Spanish Captioning ....1-608-204-2795 Spanish CapTel Customer Service.......1-866-670-9134 Customer Service: 888-269-7477 S E T TI N GS...

  • Page 66: Dialing A Number To Get An Outside Line

    In 2-Line Mode: You still need to dial the Dialing Prefix manually before you place a call, even after you’ve entered the Dialing Prefix in the CapTel menu. The Dialing Prefix in the CapTel menu only applies to Line 2, the telephone line that connects to the Captioning Service.
  • Page 67 When you place a call in 2-Line mode, you need to dial the 9 or other number to get an outside line before you dial the telephone number, even after you've entered a Dialing Prefix into the CapTel menu. The Dialing Prefix feature only applies to Line 2, the telephone line that connects to the Captioning Service to provide Captions.

  • Page 68: Setting A Call Waiting Block

    1-Line mode, as it may disrupt your captions. If you have Call Waiting service, you need to set a Call Waiting Block in the CapTel menu. Setting a Call Waiting Block only affects captioned calls. You can still use Call Waiting when the Caption feature is off.
  • Page 69 5. Use the dialing keypad to enter Edit Block Call Waiting the number you need to block Call Waiting. Use the DOWN button for Backspace and Block Call Waiting: _ the UP button to add in a 2-second delay, which will appear as a comma (,).

  • Page 70: Turning The Ringer Switch On/Off

    Back (top) edge view of CapTel 800 You can turn the Ringer off, so that no sound is made when your new CapTel phone rings. To turn the Ringer switch to ON or OFF, simply move the switch on the back (top) edge of your CapTel phone to ON or OFF.

  • Page 71: Changing The Volume Of The Ringer

    Changing the Volume of the Ringer You can set the volume of the CapTel 800 Options ringer to the volume that you hear best. Call History Choose from Minimum volume (105 dB), Dial from Phone Book Medium volume (111 dB) or Maximum...

  • Page 72: Setting The Pitch Of The Ringer

    Setting the Pitch of the Ringer You can select the Ringer Pitch that helps Options you hear best, selecting from Low, Medium, Call History or High. Dial from Phone Book Edit Phone Book To set the Ringer Pitch: Conversation Options Caption Answering Machine 1.

  • Page 73: Turning Keypad Lights On/Off

    Turning Keypad Lights On/Off The CapTel 800 dialing keypad is lit to make it easier to see the number keys. The lights on the number keypad can be turned off in the CapTel Options menu. When Keypad Lights Off is selected, the lights on the number keypad go off automatically whenever the CapTel display screen is blank (i.e., after...
  • Page 74 6. Press the YES button to select Keypad Lights Currently On your option, or press the NO Keypad Lights Always On button to exit. Keypad Lights Off 7. Press the NO button repeatedly to exit out of the Options menu. Press YES to accept or NO to exit •...

  • Page 75: Using Tone Or Pulse Dialing

    Using Tone or Pulse Dialing The dialing mode of your CapTel 800 phone Options is set to Tone dialing. To set the dialing Call History mode to Pulse dialing: Dial from Phone Book Edit Phone Book 1. Press the YES button to Conversation Options see Options.

  • Page 76: Updating Your Captel Phone

    Updating Your CapTel Phone Occasionally, changes are made to the CapTel 800 software. Your phone can check whether new software is available and then perform an update as needed over the telephone line. This process ensures you will always have the latest technology for as long as you own your CapTel 800.
  • Page 77 This will not Software Version Up To Date disrupt the planned update process. No Updates Available 6. The CapTel phone checks to make sure that your software is up to date. If a new software version is available, your...

  • Page 78: Section 9: Using Captel In 2-Line Mode (Optional)

    Using CapTel in SECTION 9 2-Line Mode (Optional) This section tells you how to set up and use your CapTel phone in 2-Line mode. TOPICS: About 2-Line Mode Turning 2-Line Mode On/Off Turning Captions On/Off in 2-Line Mode Answering an Incoming Call in 2-Line Mode Using Call Waiting in 2-Line Mode •...

  • Page 79: About 2-Line Mode

    (separate from Line 1). The CapTel 800 phone does not require two telephone lines to work – it can be used with just one telephone line as described earlier in this user manual.
  • Page 80 How 2-Line Mode Works The voice conversation is carried on Line 1, just like with any other landline telephone. During the call, Line 2 automatically connects to the Captioning Service to provide the captions. You can turn the captions on/off at any time in the call over Line 2, without affecting the voice conversation on Line 1.
  • Page 81 Caller-ID, long distance, or Call Waiting). Your local telephone service provider may charge for adding a second line. NOTE: Please use the phone cord provided with the CapTel phone or use a similar phone cord. If you are installing the CapTel in an office setting, check with the telephone system administrator to ensure an analog port is available.

  • Page 82: Turning 2-Line Mode On/Off

    CapTel phone will not activate 2-Line capabilities. There are two steps to setting up your CapTel for 2-Line mode. First, plug the telephone lines in. Second, activate the 2-Line menu option. Setup CapTel Phone for 2-Line mode STEP 1: On the back (top) edge of the CapTel phone: 1.
  • Page 83 4. Plug the telephone line cords into the appropriate wall jacks and the AC adapter into an electrical outlet. Make sure that each telephone cord plugs into a separate line, each with its own telephone number, not just an extension line. STEP 2: Activate the 2-Line Menu option: 1.

  • Page 84: Turning Captions On/Off In 2-Line Mode

    CapTel menu as well. See page 64 for directions. You are now ready to begin making and receiving calls using 2-Line Mode. NOTE: If you have already used your CapTel phone in 1-Line Mode, be sure to remove any Call Waiting blocks previously set in the CapTel menu.

  • Page 85: Answering An Incoming Call In 2-Line Mode

    You may ask your caller to hold for a moment while captions are being established or speak to the other party during this time. Or, begin your conversation when you see a CapTel CA# appear on the display. If the Caption Feature is Off The call will not start with captions.

  • Page 86: Using Call Waiting In 2-Line Mode

    NOTE: If Line 2 also has Call Waiting service, you should enter a Block Call Waiting code in the CapTel menu to make sure that captions will not be interrupted. See page 66 for details. •...

  • Page 87: 2-Line Captel Tips And Hints

    CA# appears, indicating the Captioning Service is ready to caption your call. 2. Be sure that the second CapTel line (Line 2) is not in use when you place or answer a call. If, for example, you share the second line with a fax machine or with other family members/co-workers, make sure that the line is free before using the CapTel.

  • Page 88: Problem Solving

    I pick up the handset. If you need to dial a “9” or another number to get an outside line, then you must enter the “9” into the Dialing Prefix feature in the CapTel menu. See page 64 for details.
  • Page 89 Press the TONE key to emphasize HIGH, MEDIUM, or LOW frequency sounds. See page 23. • Try using your CapTel 800 with an assistive listening device, such as headsets or a neckloop. Plug the assistive device into the 2.5/3.5 mm audio jacks on the right side of your CapTel 800.
  • Page 90 • Customer Service: 888-269-7477...

  • Page 91: Care & Safety Instructions

    C A R E & S A F E T Y I N S T R U C T I O N S Never use liquid or aerosol cleaners. Unplug the removing covers may expose you to CapTel and wipe with a damp cloth. If necessary, dangerous voltages or other risks. use a small amount of mild soap such as Incorrect re-assembly can cause electric dishwashing soap on the cloth.

  • Page 92: Index

    ........55 Connecting Telephone Line ......13 in 2 -Line m ode .........80 Assistive Listening Devices......11, 25 using with CapTel 800 ......11, 25 Conversations saving conversations.........30 Audio Jacks..........11, 25 deleting conversations......31 Buttons ............6-8 Conversation Options ......33-38...
  • Page 93 Knowing when sounds are on the line ..24 Reviewing Captions......28, 29, 30 during a call..........28 Mute Button...........8 after hanging up ........29 Neckloop Ringer using with ...........11, 25 Switch ............68 Options Volume .............69 Call History ..........39 Pitch ............70 Dial from Phone Book ......46 Saving Conversations........30 Edit Phone Book ........47 Conversation Options......29, 30...

  • Page 94: Specifications

    CapTel 800 Specifications Physical Dimensions Controls Connections Size: 9" x 6.5" x 7.5" Conversation: Amplification 1 or 2 Telephone lines: requires a standard analog Weight: 2 lb. 10 oz. when Captions on: 0-40 dB gain landline connection (or DSL when Captions off: 0-18 dB gain Power with filter).
  • Page 95 FCC Information The CapTel has been tested and found to comply with the For repair or warranty information, please contact CapTel specifications for a Class B digital device pursuant to Part Customer Service at 1-888-269-7477 (V/TTY). If the equipment is causing harm to the telephone network, 15 of the FCC Rules.

  • Page 96: Getting Help

    Getting Help If you have any questions, comments, or concerns as you use your new CapTel 800, we’re here to help. Use any of these ways to contact us: CUST SERV Button Pick up the handset and press the CUST SERV button to automatically speed dial to our helpful Customer Service team.

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