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General warranty terms
Rinnai reserves the right to make modifications and change specifications and its parts without notice.
For the purposes of the Consumer Guarantees Act 1993, Rinnai only guarantees the availability of repair
facilities and spare parts for the express warranty periods recorded in the Rinnai warranty summary
table.
If the cylinder is being acquired for personal, domestic or household use, this warranty does not limit
any consumer rights or guarantees that may apply under the Consumer Guarantees Act 1993. If the
product is being acquired for the purposes of a business, the provisions of the Consumer Guarantees Act
1993 do not apply and no other warranties (either express or implied by law) apart from those stated in
this warranty apply.
Warranty terms and conditions
1. All terms of this warranty are effective from the date of installation. The attending service person
reserves the right to verify this date.
2. All Rinnai cylinders must be installed, commissioned, serviced, repaired and removed in accordance
with the manufacturer's installation instructions, local regulations, and municipal building codes by
persons authorised to do so.
3. All Rinnai cylinders must be operated and maintained in accordance with manufacturer's
instructions.
4. The warranty applies only to the components supplied by Rinnai. It does not apply to components
supplied by others, such as, but not limited to these, isolating valves, electrical switches, pipe work,
electrical cables, and fuses.
5. Where the cylinder has not been sited in accordance with the installation instructions or installed
such that normal service access is difficult, a service charge will apply. If at the discretion of the
attending service person the installation is deemed illegal or access is dangerous, service will be
refused. Any work required to gain reasonable access to the cylinder will be chargeable by the
attending service person (for example, removal of cupboards, doors, walls, or the use of special
equipment to move components, but not limited to these).
6. The cylinder warranty is for the period indicated in the summary table. Where the inner cylinder
and/or part is replaced under warranty, the replacement cylinder and/or part will carry a new
warranty.
7. Rinnai reserve the right to transfer functional components from defective water heaters if they are
suitable.
8. Rinnai reserve the right to have the installed product returned to the factory for inspection.
9. Where the cylinder is installed outside the metropolitan area or further than 40 km from a Rinnai
authorised service centre, travel costs shall be the owner's responsibility.
10. Rinnai reserves the right to replace the cylinder for another type if upon inspection it is deemed
another cylinder of a different construction is more suitable.
20 | Rinnai Smart Cylinders low-medium pressure indoor stainless steel: Owner and installer guide: 20432-A 01-15
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