EdenPURE Classic CopperPLUS A5946 Instructions

DO NOT RETURN TO STORE
PLEASE CONTACT OUR
CUSTOMER SERVICE TEAM AT:
1-800-225-6595
Please have your receipt handy when calling.

TROUBLESHOOTING

Problem
Solution
Heater continues to run
Wait. This is part of the normal cooling down process.
after I turn it off. DO NOT UNPLUG UNIT WHILE RUNNING.
Using its thermostat, this heater will turn itself off and
on in order to maintain the temperature you have
Heater turns itself on and off.
selected.
The air-fl ow seems
Most issues, including air-fl ow, can be resolved by
diminished. cleaning the fi lter. Check manual for details.
When the unit heats up, some users may notice a smell
When I turned the heater on, for the fi rst few minutes. This smell is the result of various
internal components coming into contact with elevated
it started emitting a strange
heat levels for the fi rst time. The smell will dissipate
smell.
after the unit runs for a few minutes.
First, try cleaning the fi lter (check manual for details).
The heater doesn't seem to
If cleaning the fi lter does not solve the problem, please
produce as much heat as it
call Customer Service at 1-800-225-6595 or visit
once did.
www.edenpureservice.com.
The heater is an appliance. It's never recommended
to run more than one appliance on the same circuit.
The heater tripped a circuit
Make sure the heater is plugged into a grounded,
breaker in my home.
3-prong outlet and that it does not share a circuit
breaker with any other appliances.
The heater is equipped with a safety feature that
keeps it from getting too hot. If the heater will not turn
back on, it could be because that safety feature was
The heater has stopped
activated. Shut the power off, unplug the unit and let it
working and it will not come
cool down for approximately 30-45 minutes. Take this
back on. time to clean your fi lter. After the unit has cooled down,
try plugging it in and turning it back on. If this does
not solve the problem, please call Customer Service at
1-800-225-6595.
First, make sure the switch on the back of the unit is in
I plugged the unit in and
the on (1) position. Second, you may need to raise
pressed the power button on
the selected temperature to get the unit to come
the front of the unit but the
on. If neither of these solve the problem, please call
unit did not begin heating.
Customer Service at 1-800-225-6595.
WARNING
ANY REQUIRED SERVICE OTHER THAN FILTER MAINTENANCE SHOULD ONLY BE PERFORMED BY AN AUTHORIZED SERVICE REPRESENTATIVE
I-5619 BR11884R-1.indd 1
©2019 EdenPURE ® I-5619 BR11884R-1
Classic CopperPLUS
EdenPURE
®
Thank you for choosing the Classic CopperPLUS
TM
Classic CopperPLUS
TM
TM
A5946
READ ALL
INSTRUCTIONS
BEFORE USING
THE HEATER
To ensure you get the best results
from your portable heater, please
read this manual fi rst and keep it
for future reference. For additional
information please contact your
place of purchase or call
1-800-225-6595
.
by EdenPURE
®
PATENT PENDING
8/15/19 2:41 PM