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M E R C U R Y
H E L I O S
3 S
Assembly Manual & User Guide
Notebook Charging
4K Support
Mac and Windows
Thunderbolt 3

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Summary of Contents for OWC MERCURY HELIOS 3S

  • Page 1 M E R C U R Y H E L I O S Assembly Manual & User Guide Notebook Charging 4K Support Mac and Windows Thunderbolt 3...
  • Page 2: Table Of Contents

    1.2 Package Contents ..............1 1.3 About This Manual ..............1 1.4 Front View ................3 1.5 Rear View ................3 1.6 Usage Notes .................3 Device Setup 2.1 Drive Assembly ..............4 Support Resources 3.1 Troubleshooting ..............7 3.2 Contacting Technical Support ..........7 OWC Mercury Helios 3S Contents...
  • Page 3: Introduction

    The images and descriptions may vary slightly between this manual and the unit shipped. Functions and features may change depending on the firmware version. The latest product details and warranty information can be found on the product web page. OWC’s Limited Warranty is not transferable and subject to limitations. OWC Mercury Helios 3S...
  • Page 4 - Never expose your device to rain, or use it near water or in damp or wet conditions. Never place objects containing liquids on the drive, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or personal injury. OWC Mercury Helios 3S Introduction...
  • Page 5: Front View

    1.6 Usage Notes - The Mercury Helios 3S uses a PCIe 3.0 x4 interface. PCIe cards that require a minimum of 8 or more PCIe lanes are not supported. - The Mercury Helios 3S can deliver up to 85W of power for host charging when the host is connect to the 85W port.
  • Page 6: Device Setup

    Please follow the steps below to install a PCIe card in the Mercury Helios 3S. The Mercury Helios 3S and your PCIe card are static-sensitive devices. They are susceptible to invisible damage if not protected during installation. For proper grounding, we recommend using a grounding strap.
  • Page 7 PCIe card lines up with the slot in the bottom of the Mercury Helios 3S. The card shown is an example of a single-width, half- length, full-height card. Your card’s dimensions and appearance may differ.
  • Page 8 Press each screw in toward the enclosure, then twist clockwise while still applying pressure. Keep twisting until you feel increased resistance. This completes the assembly process. OWC Mercury Helios 3S Device Setup...
  • Page 9: Support Resources

    PCIe card. Make sure it sits flush in the PCIe slot. If the card is seated properly, the issue may be related to the Thunderbolt 3 cable. Try using the Mercury Helios 3S with a different Thunderbolt 3 cable.
  • Page 10 OWC. © 2019 Other World Computing, Inc. All rights reserved. Mercury Helios, OWC, and the OWC logo are trademarks of New Concepts Development Corporation, registered in the U.S. and/or other countries. Mac, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.

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