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Eletech Hold-n-Tell DP-400 User Manual

Mp3 on-hold syste

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Trouble Shooting

1. There is no sound.
a. Make sure the output level is turned up.
b. Turn on the internal speaker by pressing and locking down the Speaker
Button on case top. If the audio can be heard from the internal speaker,
then the audio patch cord is properly loose.
c. If the audio can not be heard from the internal speaker, then the flash
card may have been installed improperly. To fix this problem, turn the
power off and re-install the flash card.
2. It's playing the wrong track.
Hold-n-Tell
TM
Press the Change Button momentarily to advance to the next track. Re-
peat this process until the desired track is reached.
3. The sound quality is poor.
DP-400 MP3 On-Hold System
The output level is properly too high - turn it down with the VOL Dial.
User's Manual
Audio Track Programming
Audio tracks must be digitized into MP3 or WAV files first. Both MP3
Revision 1.0
and WAV files can coexist on the same flash card. Stereo files will be
(c) 2004, 2005 Eletech Enterprise Co. Ltd.
played in monaural with left and right channels mixed together.
All rights reserved
Add a three-digit number at the beginning of the filename. For example,
001anyname.mp3 will become track 1, and 088anothername.wav will
* Hold-n-Tell is a trademark of Eletech Enterprise Co. Ltd.
become track 88. Track numbers higher than 99 will be ignored. Track
numbers do not have to be consecutive - missing tracks will simply be
skipped.
Copy track files to the flash card and that's it!

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Summary of Contents for Eletech Hold-n-Tell DP-400

  • Page 1: Trouble Shooting

    Add a three-digit number at the beginning of the filename. For example, 001anyname.mp3 will become track 1, and 088anothername.wav will * Hold-n-Tell is a trademark of Eletech Enterprise Co. Ltd. become track 88. Track numbers higher than 99 will be ignored. Track numbers do not have to be consecutive - missing tracks will simply be skipped.
  • Page 2: Installation Guide

    Thank you for your purchase of DP-400, an MP3 on hold system offering Installation Guide the following features: Step 1: Install the flash card. ! 100% digital design - no tape/CD download required First turn the power off by turning the VOL Dial ! Works with any phone system with an “external music”...