Troubleshooting - Simplex 9600 Series Faq

Changing the code/combination
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Note:
• Do not force at any time.
• If a wrong combination is entered while operating the lock, turn the outside thumbturn to the
left (counterclockwise) to the stop position and release. This will clear any previously depressed
buttons. Enter in the correct combination.

Troubleshooting

Symptom/problem: Turning outside thumbturn clockwise always retracts latch without depressing
any buttons.
Cause: Lock is in zero combination.
Solution: Follow the procedure for setting a new combination except omit step 2.
KAA1161 0108

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