Limited Warranty - Sam Coach Manual

Limited Warranty

Match Mate Tennis warrants its products to be free from defect in materials and workmanship for a
period of two years. Match Mate Tennis will repair or replace defective products at its discretion, without
charge. Evidence showing the date of purchase and serial number must be submitted at the time the
warranty claim is made. This warranty is void if the serial number has been altered or removed and shall
not apply to damage caused by unauthorized repairs or alterations. If any defect should occur, contact
Match Mate Tennis at 1-614-836-2677 and request Technical Assistance. Please have your serial number
available. It can be found on the top corner of the machine. If we are unable to resolve the problem by
telephone, return the unit in its original carton and packing, freight prepaid. Match Mate Tennis will pay
the freight to return the repaired merchandise to the customer. No C.O.D. shipments will be
accepted. This warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state. THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES OF QUALITY AND PERFORMANCE, WHETHER WRITTEN, ORAL, OR IMPLIED. IN NO
EVENT SHALL MASTER SPORTS BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. Some
states do not allow limitations on how long an implied warranty lasts and/or the exclusion or limitation of
incidental or consequential damages, so the above limitation and exclusion may not apply to you. This
warranty is registered electronically prior to shipment. No warranty registration is required.
Returns: For a full refund less shipping costs, an R.A. number must be requested within five business
days after the customer's receipt of the machine as indicated by the package tracking information, and
the returned product must be received by Match Mate Tennis within seven business days after the R.A.
number is issued. Please call 1-614-836-2677 to obtain the required R.A. number. Restocking fees apply
to all returns received by Match Mate Tennis after the initial grace period outlined above. Restocking
fees also apply for product that is returned in less than new condition and for product not returned in the
original packaging. This offer applies only to machines purchased directly from Match Mate Tennis.
Please see your dealer or sales representative for all applicable return information. Returns after 30 days
of receipt are prohibited.