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after sales service
These appliances are built to the very highest of standards. There are no user serviceable
parts. Follow these steps if the unit fails to operate:
1. Check the instructions have been followed correctly.
2. Check that the fuse has not blown.
3. Check that the mains supply is functional.
If the appliance will still not operate, return the appliance to the place it was purchased for
a replacement. To return the appliance to the Customer Service Department, follow the
steps below:
1. Pack it carefully (preferably in the original carton). Ensure the unit is clean.
2. Enclose your name and address and quote the model number on all correspondence.
3. Give the reason why you are returning it.
4. If within the guarantee period, state when and where it was purchased and include
proof of purchase (e.g. till receipt).
5. Send it to our Customer Service Department at the address below:
Customer Service Department
Jarden Consumer Solutions (Europe) Limited
Middleton Road, Royton, Oldham
OL2 5LN, UK.
Telephone: 0161 621 6900 Fax: 0161 626 0391
e-mail: enquiriesEurope@jardencs.com
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Please keep your receipt as this will be required for any claims under this guarantee.
This appliance is guaranteed for 1 year after your purchase as described in this
document.
During this guaranteed period, if in the unlikely event the appliance no longer functions
due to a design or manufacturing fault, please take it back to the place of purchase, with
your till receipt and a copy of this guarantee.
The rights and benefits under this guarantee are additional to your statutory rights, which
are not affected by this guarantee. Only Jarden Consumer Solutions (Europe) Ltd. ("JCS
(Europe)") has the right to change these terms.
JCS (Europe) undertakes within the guarantee period to repair or replace the appliance,
or any part of appliance found to be not working properly free of charge provided that:
•
you promptly notify the place of purchase or JCS (Europe) of the problem; and
•
the appliance has not been altered in any way or subjected to damage, misuse,
abuse, repair or alteration by a person other than a person authorised by JCS
(Europe).
Faults that occur through, improper use, damage, abuse, use with incorrect voltage, acts
of nature, events beyond the control of JCS (Europe), repair or alteration by a person
other than a person authorised by JCS (Europe) or failure to follow instructions for use
are not covered by this guarantee. Additionally, normal wear and tear, including, but not
limited to, minor discoloration and scratches are not covered by this guarantee.
The rights under this guarantee shall only apply to the original purchaser and shall not
extend to commercial or communal use.
If your appliance includes a country-specific guarantee or warranty insert please refer
to the terms and conditions of such guarantee or warranty in place of this guarantee or
contact your local authorised dealer for more information.
Waste electrical products should not be disposed of with Household waste. Please
recycle where facilities exist. E-mail us at enquiriesEurope@jardencs.com for further
recycling and WEEE information.
Jarden Consumer Solutions (Europe) Limited
5400 Lakeside
Cheadle Royal Business Park
Cheadle
SK8 3GQ
UK
guarantee
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