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X399D8A-2T
User Manual
Version 1.0
Published June 2019
Copyright©2019 ASRock Rack INC. All rights reserved.

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Summary of Contents for ASROCK X399D8A-2T

  • Page 1 X399D8A-2T User Manual Version 1.0 Published June 2019 Copyright©2019 ASRock Rack INC. All rights reserved.
  • Page 2 In no event shall ASRock Rack, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock Rack has been advised of the possibility of such damages arising from any defect or error in the documentation or product.
  • Page 3 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at www.ASRockRack.com; or you may contact your dealer for further information. ASRock Rack Incorporation 6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,...
  • Page 4: Table Of Contents

    Contents Chapter 1 Introduction Package Contents Specifications Unique Features Motherboard Layout Onboard LED Indicators I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU and Heatsink Installing the CPU Cooler Installation of Memory Modules (DIMM) Expansion Slots (PCI Express Slots) Jumper Setup Onboard Headers and Connectors Unit Identification purpose LED/Switch...
  • Page 5 3.1.2 Navigation Keys Main Screen OC Tweaker Advanced Screen 3.4.1 CPU Configuration 3.4.2 Chipset Configuration 3.4.3 Storage Configuration 3.4.4 ACPI Configuration 3.4.5 Super IO Configuration 3.4.6 Serial Port Console Redirection 3.4.7 H/W Monitor 3.4.8 AMD CBS 3.4.9 AMD PBS 3.4.10 Instant Flash Server Mgmt 3.5.1 System Event Log 3.5.2 BMC Network Configuration...
  • Page 6 4.2.1 Running The Support CD 4.2.2 Drivers Menu 4.2.3 Utilities Menu 4.2.4 Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures Technical Support Procedures Returning Merchandise for Service...
  • Page 7: Chapter 1 Introduction

    In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for specific information about the model you are using.
  • Page 8: Specifications

    1.2 Specifications X399D8A-2T MB Physical Status Form Factor Dimension 12'' x 9.6'' (30.5 cm x 24.4 cm) Processor System Supports AMD Ryzen™ Threadripper™ Processors Socket AMD Socket TR4 4094P Chipset AMD X399 System Memory Capacity - 8 x 288-pin DDR4 DIMM slots...
  • Page 9 X399D8A-2T LAN Controller -2 x RJ45 10GbEby Intel® X550-AT2 - Supports Wake-On-LAN - Supports Energy Efficient Ethernet 802.3az - Supports Dual LAN with Teaming function - Supports PXE - LAN1 Supports NCSI Management BMC Controller ASPEED AST2500 : IPMI (Intelligent Platform Management Interface) 2.0 with Ikvm and vMedia support...
  • Page 10 128Mb AMI UEFI Legal BIOS BIOS Features - Plug and Play (PnP) - ACPI 2.0 Compliance Wake Up Events - SMBIOS 2.8 Support - ASRock Rack Instant Flash Hardware Monitor Temperature - CPU Temperature Sensing - System Temperature Sensing - Card side Temperature Sensing...
  • Page 11 X399D8A-2T Environment Temperature Operation temperature: 10°C ~ 35°C / Non operation temperature: -40°C ~ 70°C NOTE: Please refer to our website for the latest specifications. This motherboard supports Wake from on Board LAN. To use this function, please make sure that the “Wake on Magic Packet from power off state” is enabled in Device Manager >...
  • Page 12: Unique Features

    . With this utility, you can press the <F6> key during the POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to your USB flash drive, floppy disk or hard drive, then you can update your BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
  • Page 13: Motherboard Layout

    X399D8A-2T 1.4 Motherboard Layout 24.4cm (9.6 in) DDR4_D1 (64 bit, 288-pin module), Blue DDR4_D2 (64 bit, 288-pin module). White ATX12V2 ATX12V1 DDR4_C1 (64 bit, 288-pin module), Blue T: VGA1 ATXPWR1 B(L): UID1 B(R) : DDR4_C2 (64 bit, 288-pin module), White...
  • Page 14 Description 2 x 288-pin DDR4 DIMM Slots (DDR4_C2, DDR4_D2, White) 2 x 288-pin DDR4 DIMM Slots (DDR4_C1, DDR4_D1, Blue) ATX 12V Power Connector (ATX12V2) ATX 12V Power Connector (ATX12V1) ATX Power Connector (ATXPWR1) PSU SMBus (PSU_SMB1) AMD Socket TR4 4094P CPU Fan Connector (FAN1) System Fan Connector (FAN2) 2 x 288-pin DDR4 DIMM Slots (DDR4_A2, DDR4_B2, White)
  • Page 15 X399D8A-2T Description COM Port Header (COM1) M.2 Socket (M2_2) (Type 2230/2242/2260/2280/22110) Intelligent Platform Management Bus header (IPMB_1) BMC SMBus Header (BMC_SMB_1) Chassis ID3 Jumper (CHASSIS_ID3) Chassis ID2 Jumper (CHASSIS_ID2) Non Maskable Interrupt Button (NMI_BTN1) Front Panel Audio Header (HD_AUDIO1) Chassis ID1 Jumper (CHASSIS_ID1)
  • Page 16: Onboard Led Indicators

    DDR4_C2 (64 bit, 288-pin module), White FAN1 FAN2 DDR4_A2 (64 bit, 288-pin module), White DDR4_A1 (64 bit, 288-pin module), Blue DDR4_B2 (64 bit, 288-pin module), White DDR4_B1 (64 bit, 288-pin module), Blue PCIE7 PCIE6 X399D8A-2T X399 PCIE5 PCIE4 PCIE3 FAN3 RoHS FAN4 PCIE2...
  • Page 17: I/O Panel

    X399D8A-2T 1.6 I/O Panel No. Description No. Description UID Switch (UID1) LAN RJ-45 Port (IPMI_LAN)** Optical SPDIF Out Port Line In (Light Blue) VGA Port (VGA1) Front Speaker (Lime) USB 3.1 Gen1 Ports (USB3_1_2) Microphone (Pink) PS/2 Mouse/Keyboard Port LAN RJ-45 Port (LAN1)* USB 3.1 Gen2 Port (USB31_TC_1)
  • Page 18 **There are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications. ACT/LIN K LED SPEED LED LAN Port 10G LAN Port (LAN1, LAN2) LED Indications Activity / Link LED Speed LED Status Description Status...
  • Page 19: Block Diagram

    X399D8A-2T 1.7 Block Diagram...
  • Page 20: Chapter 2 Installation

    Chapter 2 Installation This is an ATX form factor (12” x 9.6”, 30.5 cm x 24.4 cm) motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.
  • Page 21: Pre-Installation Precautions

    X399D8A-2T 2.2 Pre-installation Precautions Take note of the following precautions before you install motherboard components or change any motherboard settings. 1. Unplug the power cord from the wall socket before touching any components. 2. To avoid damaging the motherboard’s components due to static electricity, NEVER place your motherboard directly on the carpet or the like.
  • Page 22: Installing The Cpu And Heatsink

    2.3 Installing the CPU and Heatsink Unplug all power cables before installing the CPU.
  • Page 23 X399D8A-2T...
  • Page 24 Carr ier Frame with CPU Rail Frame Please make sure that the carrier frame with CPU is closely attached to the rail frame while inserting it. Install the orange carrier frame with CPU. Don’t separate them.
  • Page 25 X399D8A-2T...
  • Page 26: Installing The Cpu Cooler

    2.4 Installing the CPU Cooler After you install the CPU into this motherboard, it is necessary to install a larger heatsink and cooling fan to dissipate heat. You also need to spray thermal grease between the CPU and the heatsink to improve heat dissipation. Make sure that the CPU and the heatsink are securely fastened and in good contact with each other.
  • Page 27 X399D8A-2T...
  • Page 29: Installation Of Memory Modules (Dimm)

    X399D8A-2T 2.5 Installation of Memory Modules (DIMM) This motherboard provides eight 288-pin DDR4 (Double Data Rate 4) DIMM slots in two groups, and supports Quad Channel Memory Technology. A single memory module should be installed in the Blue socket. CPU1...
  • Page 30 The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
  • Page 31: Expansion Slots (Pci Express Slots)

    X399D8A-2T 2.6 Expansion Slots (PCI Express Slots) There are 6 PCI Express slots on this motherboard. PCIE slot: PCIE2, PCIE4 and PCIE6 (PCIE 3.0 x16 slot, from CPU) are used for PCI Express x16 lane width graphics cards. PCIE3 and PCIE5 (PCIE 3.0 x16 slot, from CPU) are used for PCI Express x8 lane width graphics cards.
  • Page 32: Jumper Setup

    2.7 Jumper Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short” when a jumper cap is placed on these 2 pins.
  • Page 33 X399D8A-2T Chassis ID1 Jumper (3-pin CHASSIS_ID1) (see p.7, No. 42) Chassis ID2 Jumper (3-pin CHASSIS_ID2) (see p.7, No. 39) Chassis ID3 Jumper (3-pin CHASSIS_ID3) (see p.7, No. 38) Board Level SKU (Default) Reserved for system level Chassis ID1 Jumper (3-pin CHASSIS_ID1) (see p.7, No.
  • Page 34: Onboard Headers And Connectors

    2.8 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header C onnec t t he power sw itch, PLED+ PLED-...
  • Page 35 X399D8A-2T Auxiliary Panel Header This header supports multiple (18-pin AUX PANEL1) functions on the front panel, (see p.7, No. 24 including the front panel SMB, internet status indicator and chassis intrusion pin. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows you to connect SMBus (System Management Bus) equipment.
  • Page 36 SATA3_6 Serial ATA3 DOM The SATA3 DOM connectors ( Red ) Connectors support both a SATA DOM (SATA3_6) (Disk-On-Module) and a SATA ( Red ) (see p.7, No. 27) data cable for internal storage SATA3_7 (SATA3_7) device. (see p.7, No. 28) Mini-SAS HD Connector The connector supports (SATA3_0_3)
  • Page 37 X399D8A-2T Front Panel Audio Header This is an interface for the PRESENCE# MIC_RET (9-pin HD_AUDIO1) front panel audio cable that OUT_RET (see p.7, No. 41) allows convenient connection and control of audio devices. OUT2_L J_SENSE OUT2_R MIC2_R MIC2_L 1. High Definition Audio supports Jack Sensing, but the panel wire on the chassis must support HDA to function correctly.
  • Page 38 3-Pin CPU fan to the CPU fan connector on this motherboard, please connect it to Pin 1-3. For more details, please refer to the Cooler QVL list on the ASRock Rack website. ATX Power Connector This motherboard provides a (24-pin ATXPWR1) 24-pin ATX power connector.
  • Page 39 X399D8A-2T ATX 12V Power This motherboard provides Connectors two 8-pin ATX 12V power (8-pin ATX12V1) connectors. (see p.7, No. 4) (8-pin ATX12V2) (see p.7, No. 3) TPM Header This connector supports (17-pin TPMS1) Trusted Platform Module (see p.7, No. 33)
  • Page 40 Thermal Sensor Header Please connect the thermal (3-pin TR1) sensor cable to either pin 1-2 (see p.7, No. 29) or pin 2-3 and the other end to the device which you wish to monitor its temperature. RRXD1 Serial Port Header This COM header supports a DDTR#1 DDSR#1...
  • Page 41: Unit Identification Purpose Led/Switch

    X399D8A-2T 2.9 Unit Identification purpose LED/Switch With the UID button, You are able to locate the server you’re working on from behind a rack of servers. Unit Identification When the UID button on the purpose LED/Switch front or rear panel is pressed,...
  • Page 42: M.2_Ssd (Ngff) Module Installation Guide

    2.11 M.2_SSD (NGFF) Module Installation Guide The M.2, also known as the Next Generation Form Factor (NGFF), is a small size and versatile card edge connector that aims to replace mPCIe and mSATA. The M.2 Socket supports M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x4 (16 Gb/s). Installing the M.2_SSD (NGFF) Module Step 1 Prepare a M.2_SSD (NGFF) module...
  • Page 43 X399D8A-2T Step 3 Move the standoff based on the module type and length. The standoff is placed at the nut location E by default. Skip Step 3 and 4 and go straight to Step 5 if you are going to use the default nut.
  • Page 44 Step 6 Tighten the screw with a screwdriver to secure the module into place. Please do not overtighten the screw as this might damage the module. NUT2 NUT1...
  • Page 45: Chapter 3 Uefi Setup Utility

    X399D8A-2T Chapter 3 UEFI Setup Utility 3.1 Introduction Th is section explains how to use the UEFI SETUP UTILITY to confi gure your system. Th e UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer.
  • Page 46: Navigation Keys

    3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...
  • Page 47: Main Screen

    X399D8A-2T 3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows you to set the system time and date.
  • Page 48: Oc Tweaker

    3.3 OC Tweaker In the OC Tweaker screen, you can set up overclocking features. Because the UEFI software is constantly being updated, the following UEFI setup screens and descriptions are for reference purpose only, and they may not exactly match what you see on your screen.
  • Page 49 X399D8A-2T NOT SUPPORTED on systems where SMT is disabled. Precision Boost Overdrive Precision Boost Overdrive: Disabled: Stock board values for standard IRM. Enabled: Loads board limits for EDC, TDC and PPT. Manual: Manual setting of PPT, TDC and EDC. Performance Bias You can configure the settings of Performance Bias.
  • Page 50 the precharge command. Secondary Timing Fail Count The number of training failure/retries required before boot from recovery mode. RAS# Cycle Time (tRC) The number of memory clock cycles from and activate command to another activate command. RAS to RAS Delay (tRRD_S) The number of clock clocks between two rows activated in different banks of the same rank.
  • Page 51 X399D8A-2T TwrwrScL The minimum number of cycles from the last clock of virtual CAS of the first write- burst operation to the clock in which CAS is asserted for a following write-burst operation in the same chipselect in the same bank group.
  • Page 52 TwrwrDd The minimum number of cycles from the last clock of virtual CAS of the first write- burst operation to the clock in which CAS is asserted for a following write-burst oepration in a different DIMM. TrdrdSc The minimum number of cycles from the last clock of virtual CAS of the first read- burst operation to the clock in which CAS is asserted for a following read-burst oepration in the same chipselect.
  • Page 53 X399D8A-2T Gear Down Mode Configure Gear Down Mode Power Down Enable Enable or disable DDR4 power down mode. CAD Bus Configutaion CAD Bus Configuration. CAD Bus Timing User Controls Setup time on CAD bus signals to Auto or Manual. CAD Bus Drive Strength User Controls Drive Strength on CAD bus signals to Auto or Manual.
  • Page 54 VPPM Configure the voltage for the VPPM VPPM_CD Configure the voltage for the VPPM_CD. VDDCR_SOC_S5 Configure the voltage for the VDDCR_SOC_S5. 1.05V Configure the voltage for the 1.05V_PROM Voltage. +1.8 Voltage Configure the voltage for the +1.8 Voltage. +1.8 STB Voltage Configure the voltage for the +1.8 STB Voltage.
  • Page 55: Advanced Screen

    X399D8A-2T 3.4 Advanced Screen In this section, you may set the configurations for the following items: CPU Configuration, Chipset Configuration, Storage Configuration, ACPI Configuration, Super IO Configura- tion, Serial Port Console Redirection, H/W Monitor, AMD CBS, AMD PBS and Instant Flash.
  • Page 56: Cpu Configuration

    3.4.1 CPU Configuration AMD fTPM Switch To select .0: Auto (Depend on Tcg module). 1: Disabled fTPM. 2: OnBoard SPI TPM2.0 SVM Mode Enable/disable CPU Virtualization.
  • Page 57: Chipset Configuration

    X399D8A-2T 3.4.2 Chipset Configuration IOMMU To enable or disable IOMMU. SR-IOV Support If system has SR-IOV capable PCIe Devices, this option Enables or Disables Single Root IO Virtualization Support. Primary Graphics Adapter Select a primary VGA. Onboard VGA To enable or disable Onboard VGA.
  • Page 58 automatically disable it when a sound card is installed. Front Panel Use this item to select Front Panel Type. PS2 Y-Cable Enable the PS2 Y-Cable or set this option to Auto. Restore AC Power Loss This allows you to set the power state after a power failure. If [Power Off] is selected, the power will remain off when the power recovers.
  • Page 59: Storage Configuration

    X399D8A-2T 3.4.3 Storage Configuration SATA Controller(s) Use this item to enable or disable SATA Controllers. SATA Mode Identify the SATA port is connected to Solid State Drive or Hard Disk Drive. Press <Ctrl+I> to enter RAID ROM during UEFI POST process.
  • Page 60: Acpi Configuration

    3.4.4 ACPI Configuration PS/2 Keyboard S4/S5 Wakeup Support Allow the system to be waked up by a PS/2 Keyboard. PCIE Devices Power On Allow the system to be waked up by a PCIE device and enable wake on LAN. RTC Alarm Power On Use this item to enable or disable RTC (Real Time Clock) to power on the system.
  • Page 61: Super Io Configuration

    X399D8A-2T 3.4.5 Super IO Configuration Serial Port 1 Configuration Use this item to set parameters of Serial Port 1 (COM1). Serial Port Use this item to enable or disable the serial port. Serial Port Address Use this item to select an optimal setting for Super IO device.
  • Page 62: Serial Port Console Redirection

    3.4.6 Serial Port Console Redirection COM1 / SOL Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, you can select a COM Port to be used for Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings, and specify how your computer and the host computer to which you are connected exchange information.
  • Page 63 X399D8A-2T Bits Per Second Use this item to select the serial port transmission speed. The speed used in the host computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. The options include [9600], [19200], [57600] and [115200].
  • Page 64 Resolution On Legacy OS, the Number of Rows and Columns supported redirection. Redirect After POST When Bootloader is selected, then Legacy Console Redirection is disabled before booting to legacy OS. When Always Enable is selected, then Legacy Console Redirection is enabled for legacy OS.
  • Page 65 X399D8A-2T Data Bits Parity Stop Bits...
  • Page 66: H/W Monitor

    3.4.7 H/W Monitor In this section, it allows you to monitor the status of the hardware on your system, includ- ing the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage. Fan Control If [Auto] is selected, the fan speed will controlled by BMC.
  • Page 67 X399D8A-2T FAN6 Fan Speed Control Smart Fan Control This allows you to set the Smart fan’s level speed. Smart Fan Duty Control Smart Fan Duty x (x means 1 to 11 stage) This allows you to set duty cycle for each stage.
  • Page 68: Amd Cbs

    3.4.8 AMD CBS Zen Common Options Use this item to configure Zen Common options. DF Common Options Use this item to configure DF Common options. UMC Common Options Use this item to configure UMC Common options. NBIO Common Options Use this item to configure NBIO Common options. FCH Common Options Use this item to configure FCH Common options.
  • Page 69: Amd Pbs

    X399D8A-2T 3.4.9 AMD PBS AMD Firmware Version Show all of AMD Firmware Version. VR Config Show all of VR config files' version information. PCIe x16 Switch Configure the PCIe x16 Switch. Promontory PCIe Switch Configure the Promontory PCIe Switch. NVMe RAID mode Configure the NVMe RAID mode.
  • Page 70: Instant Flash

    3.4.10 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI update tool allows you to update system UEFI without entering operating systems ® first like MS-DOS or Windows . Just save the new UEFI file to your USB flash drive, floppy disk or hard drive and launch this tool, then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli- cated flash utility.
  • Page 71: Server Mgmt

    X399D8A-2T 3.5 Server Mgmt Wait For BMC Wait For BMC response for specified time out. BMC starts at the same time when BIOS starts during AC power ON. It takes around 90 seconds to initialize Host to BMC interfaces.
  • Page 72: System Event Log

    3.5.1 System Event Log SEL Components Change this to enable ro disable event logging for error/progress codes during boot. Erase SEL Use this to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL. Log EFI Status Codes Use this item to disable the logging of EFI Status Codes or log only error code or only progress code or both.
  • Page 73: Bmc Network Configuration

    X399D8A-2T 3.5.2 BMC Network Configuration BMC Out of Band Access Enabled/Disabled BMC Out of band Access. Lan Channel (Failover) Manual Setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP. If you prefer using a static IP address, toggle to [Yes], and the changes take effect after the system reboots.
  • Page 74 The default login information for the IPMI web interface is: Username: admin Password: admin For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Configuration User Guide or go to the Support website at: http://www.asrockrack.com/support/faq.asp VLAN Enabled/Disabled Virtual Local Area Network.
  • Page 75: Security

    X399D8A-2T 3.6 Security In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility.
  • Page 76: Boot Screen

    3.7 Boot Screen In this section, it will display the available devices on your system for you to configure the boot settings and the boot priority. Boot Option #1 Use this item to set the system boot order. Boot Option #2 Use this item to set the system boot order.
  • Page 77 X399D8A-2T Boot From Onboard LAN(X550) Use this item to enable or disable the Boot From Onboard LAN feature. Setup Prompt Timeout Configure the number of seconds to wait for the UEFI setup utility. Bootup Num-Lock If this item is set to [On], it will automatically activate the Numeric Lock function after boot-up.
  • Page 78: Csm Parameters

    3.7.1 CSM Parameters Enable to launch the Compatibility Support Module. Please do not disable unless you’re running a WHCK test. If you are using Windows Server 2012 R2 or later ver- sions 64-bit UEFI and all of your devices support UEFI, you may also disable CSM for faster boot speed.
  • Page 79 X399D8A-2T PCIE3 Slot OpROM To select Slot Storage and Network Option ROM policy. In Auto option, the default is Dis- abled with NVMe device, but it is Legacy with other devices. (This item can’t select Video Option ROM policy.) PCIE4 Slot OpROM To select Slot Storage and Network Option ROM policy.
  • Page 80: Exit Screen

    3.8 Exit Screen Save Changes and Exit When you select this option, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When you select this option, the following message “Discard changes and exit setup?”...
  • Page 81: Chapter 4 Software Support

    4.2.4 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your...
  • Page 82: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
  • Page 83 1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
  • Page 84: Technical Support Procedures

    5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.

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