Appendix; Cleaning And Care; Troubleshooting - Toshiba 27A60 Owner's Manual

Appendix

Cleaning and care

WARNING:
TV sets use high voltage. Do not try to remove the cabinet back. Refer servicing to qualified service technicians.
To clean the TV screen:
1. Unplug the TV to avoid possible shock hazard.
2. Use a clean cellulose sponge or chamois cloth dampened with a solution of mild detergent and warm water
to clean the TV screen and trim. Do not use too much water because water spills into the cabinet can cause
damage to the TV.
3. Wipe off any excess moisture with a clean dry cloth.
4. Polish the cabinet with a quality furniture polish to maintain the finish and appearance of the cabinet.
Caution:
Never use strong solvents such as thinner, benzene, or other chemicals on or near the cabinet. These chemicals can damage the finish
of the cabinet.

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and
some solutions.
Problem
TV will not turn on
No picture, no sound
No sound, picture OK
Poor sound, picture OK
Poor picture, sound OK
Poor reception of broadcast channels
Cannot receive above channel 13
Unable to select a certain channel
or video input
Multiple images
Solution
• Make sure the power cord is plugged in, then press POWER.
• The remote control batteries may be dead. Replace the batteries.
• Check the antenna/cable connections.
• The sound may be muted. Press VOLUME.
• The station may have broadcast difficulties. Try another channel.
• The station may have broadcast difficulties. Try another channel.
• Check the antenna connections.
• The station may have broadcast difficulties. Try another channel.
• Adjust the PICTURE menu.
• The station may have broadcast difficulties. Try another channel.
• Check the antenna connections.
• If you are using a VCR, make sure the TV/VCR button is set
correctly.
• Make sure TV/CABLE is set to TV mode.
• The channel may be locked out with the channel lock feature, video
lock feature, or erased with the add/erase feature.
• The station may have broadcast difficulties. Try another channel.
• Use a highly directional outdoor antenna.
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