Page 1
For more information on how to use the phone, please go to www.alcatelmobile.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, upgrade the software via Mobile Upgrade, and so much more.
Note: Table of Contents This is a user manual for Alcatel 1S 5024A/5024J. Help Refer to the following resources to get more FAQ, software, and service Safety and use ...............6 information. Radio waves ................ 13 Consulting FAQ Go to Licenses ................20 https:/ /www.alcatelmobile.com/content/faq/...
Page 3
10 Settings ...............89 Calculator ............64 10.1 Network & Internet ........89 Getting connected ........... 65 10.2 Display ...............91 Connecting to the internet ......65 10.3 Security & location .........91 Connecting to a Bluetooth device ....68 10.4 Battery ...............92 Connecting to a computer via USB ....70 10.5 Bluetooth ............92 Sharing your...
Safety and use ....... We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY: Given that studies show that using a phone while This product meets applicable national...
Page 5
• If your phone is a unibody device, where the back • Remember to make backup copies or keep a written cover and battery are not removable, disassembling record of all important information stored on your the phone will void your warranty. Disassembling phone;...
Page 6
PRIVACY: • Do not burn or dispose of a used battery in household garbage or store it at temperatures above 60°C Please note that you must respect the laws and (140°F). regulations in force in your jurisdiction or other Batteries must be disposed of in accordance with jurisdiction(s) where you will use your phone regarding locally applicable environmental regulations.
Page 7
• Do not burn or dispose of your phone in household In the United States you may learn more about CTIA’s rubbish or store it at temperature above 60°C Recycling Program at http:/ /www.gowirelessgogreen. (140°F); org/ CAUTION: RISK OF EXPLOSION IF BATTERY IS Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental REPLACED BY AN INCORRECT TYPE.
This device is complied with SAR for general population/ Radio waves ........uncontrolled exposure limits in ANSI/IEEE C95.1- 1992 and had been tested in accordance with the measurement methods and procedures specified in THIS PHONE MEETS GOVERNMENT’S IEEE1528. REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. The FCC has granted an Equipment Authorization for Your phone is a radio transmitter and receiver.
Page 9
The highest SAR value for 5024J when tested is 0.43 Note: This equipment has been tested and found W/Kg for use at the ear and 0.81 W/Kg for use close to comply with the limits for a Class B digital device to the body.
Page 10
This phone complies with Part 15 of the FCC Rules. only connect to trusted Wi-Fi networks. Also when using your product as a hotspot (where available), Operation is subject to the following two conditions: use network security. These precautions will help • This device may not cause harmful interference;...
TCL Communication Ltd. and its affiliates is under licence. Other trademarks and trade names are those of their respective owners. Alcatel 5024A/5024J Bluetooth Declaration ID D043603 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
You may download the source codes from http:/ / email to ask any questions you may have. sourceforge.net/projects/alcatel/files/. The provision of the source code is free of charge from the internet. Your phone is a transceiver that operates on GSM in...
Protection against theft Your mobile ......Your phone is identified by an IMEI (phone serial number) shown on the packaging label and in the phone’s memory. We recommend that you note the 1.1 Keys and connectors number the first time you use your phone by entering *#06# and keep it in a safe place.
Page 14
Power key • Press: Lock the screen/Light up the screen. Back camera • Press and hold: Show the popup menu to Flash select from Restart/Power off/Airplane mode. Fingerprint • Press and hold the Power key and Volume down key to take a screenshot. • Press and hold the Power key for at least 10 seconds to force reboot.
1.2 Getting started 1.2.1 Setting up Inserting or removing the microSD card. Inserting or removing the SIM card. 5024A Your phone only supports nano-SIM cards. Do not attempt to insert other SIM types like mini and micro cards; otherwise this may cause damage to your phone.
To reduce power consumption and energy waste when the battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc. 1.2.2 Powering on your phone Long press the Power key until the phone powers on, unlock your phone (Swipe, PIN, Password or Pattern) if necessary and confirm.
Page 17
Reversible screen Flick The phone supports the reversible function. From the Similar to swiping, flicking is a lighter and quicker stroke. Home screen, swipe up and then touch Settings > Display > Auto-rotate screen to enable the function. Pinch/Spread 1.3.1 Using the touchscreen Place two fingers on the screen surface and draw them apart or together to scale an element on the screen.
Page 18
Notification panel When there are notifications, touch and drag down the Status bar to open the Notification panel to read more detailed information. Open Settings, to view the full list of settings. Clear all notifications (ongoing notifications will remain) 1.3.3 Locking and unlocking your screen To protect your phone and privacy, you can lock the phone with a pattern, PIN, or password, etc.
Page 19
To unlock the phone screen Reposition Press the Power key once to light up the screen, slide to Long press an item and drag it to the desired position draw the unlock pattern you have created or enter your and then release. You can move items both on the PIN, or password, etc.
Page 20
1.3.6 Volume adjustment Touch the selected widget and slide it to move to your preferred screen. Using the volume key Consult recently used applications Press the Volume key to adjust the volume. To activate the vibrate mode, press the Volume down key until the To consult recently used applications, touch the Recent phone vibrates.
2.1.1 Gboard Text input ......... 2.1 Using the onscreen keyboard Onscreen keyboard settings Go to Settings > System > Languages & input > Virtual keyboard, touch the keyboard you want to set up and a series of settings will become available. Adjust the onscreen keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation.
2.2 Text editing Call, Call log and Contacts ... You can edit the texts you entered. • Long press or double tap within the texts you want 3.1 Call ............to edit. 3.1.1 Making a call • Drag the tabs to change the selected texts. • The following options will show: CUT, COPY, SHARE To make a call, touch in the Favorites tray.
Page 23
International call Call the previewed number. To dial an international call, long press to enter “+”, then enter the international country prefix followed by the full phone number and touch Emergency call Long press to If your phone has network coverage, dial the emergency access voicemail number and touch to make an emergency call.
Page 24
3.1.4 During a call When you receive a call, a call window will be presented on top of the screen. Touch DECLINE to dismiss a call To adjust the volume during a call, press the Volume or ANSWER to answer a call. Touch the call window to key.
3.2 Call log To avoid accidental operation of the touchscreen during a call, the screen will be locked automatically You can access your call log by touching from the when you put the phone close to your ear; and it Call screen to view missed calls, outgoing calls and will be unlocked when the phone is taken away incoming calls.
Open the Quick contact panel 3.3 Contacts ..........Long press to select contact(s) to delete or share Contacts enables quick and easy access to the contact Add new contact you want to reach. Deleted contacts will also be removed from other You can view and create contacts on your phone and applications on the phone or web the next time synchronize them with your Gmail contacts or other...
Page 27
Select a picture or take a photo for the contact Touch to open available labels Add to/Remove from Favorites To add a contact to favorites, you can touch a contact to view details then touch to add the contact to favorites.
Page 28
and Share At this time, you are required to select the contact Touch the contact you want to share, touch whose information you want to merge with the first from the contact details screen. Select the number contact. The information from the second contact is you want to share, and then select the application to added to the first one, and the second contact will no perform this action.
As with other account setups, you need to enter Messaging ......detailed information, like username, password, etc. You can remove an account and all associated information from the phone. Touch the account you 4.1 Write a new message want to delete > Touch >...
4.2 Manage messages Sending a text message To add recipients, enter the name or phone number of When receiving a message, will appear on the Status the recipient in the To bar. Touch the Type message bar bar as a notification. Drag down the Status bar to open to enter the text of the message.
• When finished, touch Save from the top of the Calendar, Clock, and screen. Calculator ......... To quickly create an event from the Week view screens, touch an empty spot to select a target area which will then turn , then touch the icon to create the new event.
5.2.3 Countdown 5.2 Clock ..........From the Time screen, touch to enter the Timer Your mobile phone has a built-in clock. screen. To view the current time, swipe up from the Home • Enter the time. The time should be typed in second, screen, then touch Clock.
5.2.4 Stopwatch 5.3 Calculator ......... From the Time screen, touch to enter the Stopwatch There are two panels available: Basic panel and screen. Advanced panel. • Touch to start the Stopwatch. To switch between panels, select one of the following • Touch Lap to show a list of records according to the two ways: updated time.
and then Save. • When finished, touch Getting connected ....To enable data roaming • Touch Settings > Network & Internet > Mobile To connect to the internet with this phone, you can use network > Roaming. GPRS/EDGE/3G/4G networks or Wi-Fi, whichever is • When data roaming is disabled, you can still perform most convenient.
• Enter the name of the network and any required network information. • Touch SAVE. You are recommended to use alcatel Bluetooth headsets, which have been tested and proved compatible with your phone. You can go to www.alcatelmobile.com for more...
6.3 Connecting to a computer via USB To rename your device • Touch Settings > Connected devices > Connection With a USB cable, you can transfer media files and preferences > Bluetooth. other files between your phone and a computer. • Touch Device name.
To share your phone's data connection via USB and To add a VPN Bluetooth, or as a Wi-Fi hotspot • Touch Settings > Network & Internet > VPN and then touch Go to Settings > Network & Internet > Hotspot & • On the screen that opens, follow your network tethering to activate these functions.
To edit/delete a VPN Multimedia applications ..To edit a VPN: • Touch Settings > Network & Internet > VPN. 7.1 Camera ..........• The VPNs you have added are listed. Touch the icon next to the VPN you want to edit. Your mobile phone is fitted with a camera for taking • After editing, touch SAVE.
Page 39
To take a video Switch between front/back camera Flash mode Touch the right part of this icon to change the camera mode to video, then touch the left part of this Touch to turn on/off the camera flash. icon to start video recording. You can also touch the Pinch/spread two fingers together/apart to zoom left part of this icon to take a picture during video...
7.1.1 Modes and settings Settings • Camera sound Slide it right or left from the screen to switch between Turn on to enable the sound of camera while modes. taking photos. • Auto • Save location Auto is the default mode for Camera. Turn on to tag photos and videos with your • Manual...
Page 41
Working with pictures Select photos for You can work with pictures by rotating or cropping further operation. them, sharing them with friends, setting them as a contact photo or wallpaper, etc. Find the picture you want to work on, and touch the picture in the full-screen picture view.
Set effects such as West, Palma, Metro, Eiffel, etc. Others ........Crop, Straighten or Rotate the picture. Adjust the picture color. 8.1 FM Radio .......... Batch operation Your phone is equipped with a radio with RDS The Photos provides a multi-select function, so that functionality.
Page 43
To listen to the radio you must insert headphones. Headphones act as radio antenna. Available options: • Save channels Touch to add the current station to favorites. It will displayed if the current channel has been saved. • Scan channels Touch to enter into Radio Stations, then touch and select Refresh to search for all available channels...
8.2 Support Center ........ Google applications ... Support Center helps you to learn more about Hot FAQs, operation instructions, troubleshooting, etc. You Google apps are preinstalled on your phone to improve can also feedback your comments to us through it. work efficiency and help you enjoy life.
9.3 Maps 9.6 Play Music Google Maps offers satellite imagery, street maps, 360° A music streaming service and online music locker panoramic views of streets, real-time traffic conditions, operated by Google. and route planning for traveling by foot, car, or public You can upload and listen to a large number of songs transportation.
10.1.4 SIM cards Settings ......Touch to choose SIM 1 or SIM 2 for connecting to the network, making calls and sending SMS messages. To go to Settings, swipe up from the Home screen, then 10.1.5 touch Settings. For more information on VPN, refer to "6.5 Connecting 10.1 Network &...
10.2 Display 10.3.3 Face Lock Touch to set face key to unlock your device. In this menu, you can adjust your screen brightness, wallpaper, sleep time, font size, etc. 10.4 Battery To rotate screen contents when device is rotated, touch Touch any category in the battery management screen Auto-rotate screen.
10.11 Accessibility In the Notifications menu, you can configure whether to block the notifications from this app, hide sensitive Use the Accessibility settings to configure any content, etc. accessibility plug-ins you have installed on your phone. In the App Permissions menu of an application, you can 10.12 Scheduled power on/off grant permissions for the app, such as allowing the app to access your Camera, Contacts, Location, etc.
Page 49
10.13.3 Backup 10.13.6 Regulatory & safety Touch to view product information. Turn on to back up your phone’s settings and other application data to Google servers. If you replace 10.13.7 About phone your phone, the settings and data you’ve backed up will be restored onto the new phone when you sign This contains information such as Updates, Status, in with your Google account.
UPDATES NOW and when that’s finished, your phone will have the latest version of the software. Turn on • O nly use the alcatel batteries, chargers, and data connection or Wi-Fi before searching for updates. accessories included along with your device.
If the defect is confirmed, your phone or part thereof Warranty ......will be either replaced or repaired, as appropriate. Repaired phone and accessories are entitled to a one (1) month warranty for the same defect. Repair or Your phone is warranted against any defect or replacement may be carried out using reconditioned malfunctioning which may occur in conditions of normal components offering equivalent functionality.
Your phone will not be repaired in case labels or serial Troubleshooting ....numbers (IMEI) have been removed or altered. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or Before contacting the service center, here are some the mandatory warranty provided by your country or instructions to help you troubleshoot your device: jurisdiction.
Page 53
• When the phone falls into a loop during power on animation and the user interface can't be accessed, • Make sure that you are using the Alcatel charger that press and hold the Power key to reset. This eliminates comes with the phone.
Page 54
My phone can't connect to the internet • Make sure that your phone is not in airplane mode. My phone can't receive incoming calls • Make sure that the internet access service of your SIM card is available. • Make sure that your phone is switched on and • Check your phone's internet connection settings.
Page 55
• The server center may be swamped. Try again later. • Make sure that this feature doesn't require an Alcatel SIM card PIN locked accessory. • Contact your network carrier to obtain the PUK When I select a number from my contacts, the number (Personal Unblocking Key) code.
Page 56
The phone can't be detected by others via Bluetooth After a factory data reset is performed, I can't use my phone without entering Google account credentials • Make sure that Bluetooth is turned on and your phone is visible to other users. • After a reset is performed, you must enter the original Google account credentials that were used • Make sure that the two phones are within Bluetooth’s...
(Band frequency and data speed are carrier Specifications ...... dependent.) GPS : Processor : A-GPS SC9863A Connectivity : Platform : • Bluetooth BT4.2 Android P • Wi-Fi 802.11b/g/n (2.4GHz) Memory : • 3.5 mm audio jack 32GB ROM + 3GB RAM • micro-USB Dimensions (LxWxT) : Camera :...
Page 58
Expansion Slot : microSD™ memory card (Availability of microSD card depends on market) Special Features : • GPS • G-sensor • Proximity Sensor • Light Sensor Note: Specifications are subject to change without prior notice. English - CJA1NC001AAA...
Need help?
Do you have a question about the 1S 5024A and is the answer not in the manual?
Questions and answers