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IBM ISA V.34 Installation Manual

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  • Page 2 IBM intends to announce such IBM products, programming, or services in your country. Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative. © Copyright International Business Machines Corporation 1996. All rights reserved.
  • Page 3: Table Of Contents

    Appendix B. Help and Service Information........... 16 Step 1: Troubleshooting ................16 Step 2: Preparing for the Call..............17 Step 3: Placing the Call to IBM ..............17 Appendix C. Product Warranty ..............18 IBM ISA V.34 HPC Data/FAX Modem...
  • Page 4 Appendix D. Notices ..................22 Electronic Emission Notices............... 22 Telecommunication Notices ............... 23 Notices ......................26 Trademarks and Service Marks..............26 Appendix E. System Programs License Agreement ........27...
  • Page 5: Safety Information

    Safety Information This modem card is for use only in Listed Personal Computers that have installation instructions detailing user installation of card cage accessories. Safety Information...
  • Page 6 Safety Information IBM ISA V.34 HPC Data/FAX Modem...
  • Page 7 Safety Information Safety Information...
  • Page 8 IBM ISA V.34 HPC Data/FAX Modem...
  • Page 9 Safety Information To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. To avoid shock hazard: • The power cord must be connected to a properly wired and earthed receptacle.
  • Page 10 Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. IBM ISA V.34 HPC Data/FAX Modem...
  • Page 11: Information

    Information Note: Do NOT connect your modem to a digital PBX (switchboard) system, because you may damage the modem. Modems are designed to function with analog telephone lines, such as most residential lines. When in a hotel or office building, please request an analog or fax line from the concierge or facilities personnel.
  • Page 12: Introduction

    Windows95** As you examine these items, look for any physical damage. Retain the shipping container in the event that you need to ship your IBM ISA V.34 HPC Data/FAX modem. Important: Be sure to retain your proof of purchase because it might be required to receive warranty service.
  • Page 13: Installing Your Modem

    Installing your modem Following are instructions for installing the IBM ISA V.34 HPC Data/FAX modem. Please also refer to the documentation that came with your computer to install the modem. Note : The illustration shows the modem installed horizontally in the slot. In some computers, the modem may be inserted vertically in a slot.
  • Page 14: Installing The Modem Card

    Important: The illustrations in this publication might be slightly different from your hardware. Installing the Modem Card IBM ISA V.34 HPC Data/FAX Modem...
  • Page 15 5. Touch the anti-static bag containing the IBM ISA HPC Modem to the metal frame of the system, then carefully remove the card from its bag. 6. Hold the IBM ISA HPC Modem card on the top edge and align the edge connector over the chosen expansion slot.
  • Page 16: Wake-Up On Ring Connection

    Do not turn on the computer with the cover off. 5. Reconnect the power and any other cables that were removed. Note: ensure telephone line is connected to correct connector on modem card. Hardware installation is now complete. IBM ISA V.34 HPC Data/FAX Modem...
  • Page 17: Installing Your Modem Software

    Windows 3.1 Installation The IBM ISA V.34 HPC Data/FAX modem software is designed to operate under Windows 3.1x enhanced mode. After installing the software, you can obtain additional information from the AT CMD and README files supplied in the IBM HPC program group.
  • Page 18: Windows95 Installation

    One is a summary of the supported AT commands (ATCMDS.DOC) and one is a README.TXT file with any last minute information. To setup the IBM ISA V.34 HPC Data/FAX modem for Windows95, you must complete the following installation procedures.
  • Page 19 6. Do not let Window95 search your Hardware!! To begin installing the HPC modem click on next> Installation...
  • Page 20 10. IBM HPC Modem Communication Port will be in the Models box. Click on NEXT> to proceed with the installation. 11. Windows95 will assign the IO and IRQ resource setting for the IBM ISA HPC Modem 12. Click Next> to allow the installer to copy the port driver files.
  • Page 21 Setup modem registry key for IBM ISA HPC Modem 1. Ensure the IBM HPC modem Windows95 Installation diskette is in diskette drive A: 2. From Windows95 Control Panel double click the Modem icon. 3. If modem properties is displayed, then click add , otherwise proceed to next step.
  • Page 22 4. Check the Don't detect my modem, I will select it from a list then click NEXT> . 5. Click Have Disk 6. Type a:\ then click OK IBM ISA V.34 HPC Data/FAX Modem...
  • Page 23 7. Windows95 system will show the modem models. Select IBM ISA HPC modem . 8. Click NEXT> to confirm the choice. 9. From the PORT MENU select IBM HPC Communication Port to use with the modem. 10. Click NEXT> to confirm the choice. Files will be copied to your system.
  • Page 24: Testing Your Modem

    10. When the time you specified in register S18 expires, you see No Carrier displayed on your screen. 11. Type AT&F and press enter, you should see an OK response. IBM ISA V.34 HPC Data/FAX Modem...
  • Page 25: Appendix A. Technical Specifications

    Appendix A. Technical Specifications Operational Specifications Supported Data Speeds 33,600, 31,200, 28,800, 26,400, 24,000, 21,600, 19,200, 16,800, 14,400, 12,000, 9,600, 7,200, 4,800, 2,400, 1,200, 300 Supported Data ITU-T V.34 Protocols ITU-T V.32bis ITU-T V.32 ITU-T V.22 bis ITU-T V.22 ITU-T V.23 ITU-T V.21 Bell 212A Bell 103...
  • Page 26: Appendix B. Help And Service Information

    COM port to which your modem is set.. • Ensure that the communications software is installed properly. Follow the installation instructions in the communications application manual carefully, and check the documentation for any additional information pertaining to your system. IBM ISA V.34 HPC Data/FAX Modem...
  • Page 27: Step 2: Preparing For The Call

    For the support telephone and support hours by country, refer to the following table or to an optional enclosed technical support insert. If the number is not provided in the table or insert, contact your IBM reseller or IBM marketing representative.
  • Page 28: Appendix C. Product Warranty

    The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you originally purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
  • Page 29 IBM's or your reseller's service center, to restore a Machine to good working order. When a type of service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours.
  • Page 30 IBM or your reseller of changes in a Machine's location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
  • Page 31 Circumstances may arise where, because of a default on IBM's part or other liability you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable only for: 1.
  • Page 32: Appendix D. Notices

    • Consult an IBM authorized dealer or service representative for help. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.
  • Page 33: Telecommunication Notices

    If you experience trouble with this product, contact your Authorized Reseller, or call IBM. In the United States, call IBM at 1-800-426-7299. In Canada, call IBM at 1-800-565-3344. You may be required to present proof of purchase. The telephone company may ask you to disconnect the adapter from the network until the problem has been corrected, or until you are sure the adapter is not malfunctioning.
  • Page 34 The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the LOAD NUMBERS of all the devices does not exceed 100. IBM ISA V.34 HPC Data/FAX Modem...
  • Page 35 Étiquette d'homologation du ministère des Communications du Canada AVIS : L'étiquette du ministère des Communications du Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protection, d'exploitation et de sécurité des réseaux de télécommunications. Le ministère n'assure toutefois pas que le matériel fonctionnera à...
  • Page 36: Notices

    U.S.A. Trademarks and Service Marks The following terms used in this publication, are trademarks or service marks of the IBM Corporation in the United States or other countries or both: Windows 3.1 and Windows95 are trademarks or registered trademarks of Microsoft.
  • Page 37: Appendix E. System Programs License Agreement

    LICENSE Programs are owned by IBM or its suppliers, and copyrighted and licensed not sold. If you are a rightful possessor of a System, or if you have obtained Programs for the purpose of maintaining a System, IBM grants you a nonexclusive license to use the Programs as part of or in conjunction with the System, or to restore and maintain the Programs.
  • Page 38 1) use the Programs as part of, or in conjunction with, a System as specified in the documentation that IBM provides; 2) modify or adapt only the SETUP and ADAPTER DESCRIPTION FILES (@XXXX.ADF), if applicable, to enable a System to operate in accordance with IBM's Official Published Specifications; 3) copy the Programs for backup;...
  • Page 39 Machines that accompanied your System, which is hereby incorporated by reference. GENERAL You may terminate your license at any time. IBM may terminate your license if you fail to comply with the terms of this Agreement. In either event, you must destroy or disable all your copies of the Programs.
  • Page 40 Part Number : 72H4189 ______________________________________________________ IBM SYSTEM PROGRAMS LICENSE AGREEMENT Located in back of this manual ______________________________________________________ PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THESE PROGRAMS OR YOUR SYSTEM. INITIAL USE OF THE SYSTEM OR THESE PROGRAMS INDICATES YOUR ACCEPTANCE OF THESE TERMS.