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Communicator
Manual for use and maintenance
Communicator
Communication System
Ag/MIS/UmGB-2567-04/18 Rev 1.0
P/N: 116048

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Summary of Contents for Munters Rotem Communicator

  • Page 1 Communicator Manual for use and maintenance Communicator Communication System Ag/MIS/UmGB-2567-04/18 Rev 1.0 P/N: 116048...
  • Page 2 Munters reserves the right to effect modifications to the apparatus in accordance with technical and legal developments. © Munters AB, 2018...
  • Page 3: Table Of Contents

    5.4 Setting the farm site name ---------------------------------------------------------------------- 21 5.5 Identifying the controllers ----------------------------------------------------------------------- 22 5.6 Setting the time & date -------------------------------------------------------------------------- 22 5.7 Adding names to the Address Book ----------------------------------------------------------- 22 Phone number structure ................... 23 5.7.1 5.8 Setting the password ---------------------------------------------------------------------------- 23 © Munters AB, 2018...
  • Page 4 10.2.2 Viewing device status ..................40 10.2.3 Viewing the software and hardware version ............ 40 10.3 Viewing relay settings --------------------------------------------------------------------------- 40 ALARMS ------------------------------------------------------------------------------------------------ 41 11.1 Introduction to alarms and responses---------------------------------------------------------- 41 11.2 Event codes -------------------------------------------------------------------------------------- 42 11.3 Advanced alarm settings------------------------------------------------------------------------ 42 © Munters AB, 2018...
  • Page 5 APPENDIX C: ETHERNET CARD/ROTEMNET SETUP ------------------------------------------- 59 16.1 Setting Up an Internet connection -------------------------------------------------------------- 59 16.2 Setting Up a Network using RotemNet -------------------------------------------------------- 60 16.2.1 Local network....................60 16.2.2 Remote network ....................61 WARRANTY -------------------------------------------------------------------------------------------- 62 © Munters AB, 2018...
  • Page 6: Introduction

    The information contained herein has been prepared by qualified experts within Munters. While we believe the information is accurate and complete, we make no warranty or representation for any particular purposes. The information is offered in good faith and with the understanding that any use of the units or accessories in breach of the directions and warnings in this document is at the sole discretion and risk of the user.
  • Page 7: Before Using

    Sometimes using a phone line via private switchboard might interfere with communication. Munters recommends using a different line to the Communicator. CAUTION As a backup to the Communicator, Munters recommends installing an Emergency Light and Siren system. If the Communicator is unable to transmit alarms via SMS or the telephone (for example there is a complete power failure), the Emergency Light and Siren system sounds an alarm.
  • Page 8: Introduction To The Communicator

    Munters Communicator, Version 3.06 is a state-of-the-art alarm and communication center used by famers to monitor and control their Munters Controllers and accessories. The Communicator has a user friendly interface with an alpha-numeric keypad, 20 character by 4 line LCD and indicative LED.
  • Page 9: Front Panel

    ENU TREE Table 1: Menus My Farm Alarm History System Farm Name Reset Alarm Test Address Book Test Schedule User Events Digital Input Status Report Disabled Alarms System Events Relay Controllers Options Save / Resetting Password Language © Munters AB, 2018...
  • Page 10 Send Text MSG Save RF/Wired Network Radio RF Signal Dial Out Battery Hardware Profile Internet Wired RS232/485 COM/USB Network List Line Modem Voice Pager Pager Dial Out NOTE: Use the GSM functions to set up a 3G Cell modem. © Munters AB, 2018...
  • Page 11: Installation

    4 Installation The following sections detail how to install the Communicator. CAUTION Munters recommends that only an authorized technician install and configure the Communicator unit. Hardware Installation11 • Connecting the Communicator to a Controller, page 14 • Completing the Installation, page 18 •...
  • Page 12 Cold Start resets the Communicator to original factory settings and erases previous history. Perform a Cold Start when installing new hardware, changing the software version, or if instructed by a Munters technician. 4. Go to SYSTEM > Test > Hardware Profile.
  • Page 13: Connecting The Unit To External Components

    3. Connect the local computer by via the PC Port or a USB cable. 4. Connect the line and phone cables. 5. Connect the ethernet cable to ethernet access point; for example an ADSL modem/router. Figure 3: External Communication Box Wiring Diagram with ELS © Munters AB, 2018...
  • Page 14: Connecting The Communicator To A Controller

    RS-485 infrastructure: • o Daisy chain installations: No additional equipment required o Star installation: Requires a Munters RS-485 Repeater for each branch. Refer to the relevant manual for details Use RS-232 infrastructure: • o Daisy chain or star installation: May require a Munters RS-232 Repeater to ensure signal strength, depending on the cable length and number of controllers installed.
  • Page 15: Rs-232 Connections

    The Communicator External Box RX in the connection box is connected to TX in the controller (black wire). o The shield should be connected to the earth (safety ground). CAUTION Connect the shield (safety ground) only on one side! © Munters AB, 2018...
  • Page 16: Rs-485 Connection

    Wiring: • o Red wire to terminal A of the controller and terminal A of the external connection box. o Black wire to terminal B of the controller and terminal B of the external connection box. © Munters AB, 2018...
  • Page 17 The final controller in any chain or branch requires a 120 ohm terminator. • 4.2.4 A PPROXIMATE ISTANCES AND For one controller: • o ~2000 meters (~6500 feet): 9600 Baud o ~2500 meters (~8200 feet): 4800 Baud o ~3000 meters (~9800 feet): 2400 Baud © Munters AB, 2018...
  • Page 18: Completing The Installation

    Communicator Software Version 3.07.01 supports the Comm-Box. Download the software from the • Munters web site. Connect the Comm-Box to a Munters Communicator using RJ11 cable and the D9-RJ11 adapter • (supplied by Munters). Communicator units require the Communicator Serial Card (P/N: C-COMM-SERIAL / 904-99-00038) to support the Comm-Box.
  • Page 19 2. Snap the COMM-SERIAL card into place. 3. Connect the Communictor to the Comm-Box. NOTE: Refer to the Comm-Box Manual for information on how to define and configure the Comm-Box and RotemNet Web application. © Munters AB, 2018...
  • Page 20: Initial Configuration

    SMS delivery time. By default a reminder SMS is transmitted after two minutes. If the message delivery is delayed for any reason, including delays caused by the infrastructure, a reminder SMS is sent. Therefore increasing the delay time for a reminder places your livestock at risk. © Munters AB, 2018...
  • Page 21: Setting The Test Schedule

    Day: Define the day of the week to perform the alarm test (this is required only when FREQUENCY=WEEKLY) WARNING! Munters strongly recommends regular testing of the alarms. Do not disable this test unless the house is empty! 5.3 Setting the language 1.
  • Page 22: Identifying The Controllers

    The address book contains the contact information of up eight users. Communicator contacts these users in the event of an alarm. Priority of contacts is defined by the user number (1-16). Top priority contacts should be entered into the address book first. CAUTION Munters strongly recommends entering contact information immediately. © Munters AB, 2018...
  • Page 23: Setting The Password

    Locally: Using the menu items • • Remotely: Acknowledge/disabling of alarms via phone NOTE: If a password is defined, the Communicator locks the system when idle for five minutes or if you press “9” from the main menu. © Munters AB, 2018...
  • Page 24: Communicator To User Functions

     VOLUME   SPEED   2. Define the speech VOLUME and SPEAKER volume and it’s SPEED (if using a TTS voice card). 3. Scroll down to TEST and press ENTER to hear the selected settings. © Munters AB, 2018...
  • Page 25: Advanced Voice Functions

    2. When prompted, select Status report. 6.1.2 A DVANCED VOICE FUNCTIONS This section details Communicator’s advanced Voice functions. CAUTION Munters recommends that only trained, authorized technicians configure these functions. Configuring the telephone modem, page 26 • © Munters AB, 2018...
  • Page 26 6.1.2.2 Defining when Communicator answers incoming calls 1. Select SYSTEM > Advanced Setup > GSM/CDMA. 2. In Auto Answer, define the number of rings until the Communicator answers through the cellular modem. CELLULAR MODEM TEXT FROM Addr. Book Auto Answer Operator © Munters AB, 2018...
  • Page 27: Responding To An Audio Alarm Message

    If at any time an incorrect key is pressed or if nothing is pressed, the system repeats itself three times and then ends the call. NOTE: To change the number of times that Communicator retries to contact a recipient, refer to Message Options, page 33. © Munters AB, 2018...
  • Page 28: Pager Functions

    For example: If the required delay is three seconds and delay is set to two seconds, then two commas are required. The phone number structure is: 9 (outside line, if need), ###-####,, • © Munters AB, 2018...
  • Page 29: Text Functions

    2. Enter in the required mobile phone number to receive the “Test Text” and press ENTER. 3. Confirm that the mobile phone received the following text message: “Your Communicator is ready to send alerts via text messages.” © Munters AB, 2018...
  • Page 30 Receiving the Report for Several Houses • > 'Send SMS' to the Communicator cell phone number ?SX#X#X ? = Start of message S = Status report X = Represents house number (can be any positive number from 1-64) © Munters AB, 2018...
  • Page 31: Advanced Text Functions

    After typing the text message, press the 'Send' button to send it to the Communicator. In the procedures below, the shows the SMS text to be sent. highlighted text Resetting the Siren of One House • © Munters AB, 2018...
  • Page 32: Common Functions

    > 'Send' to the Communicator cell phone number !AOFF ! = Start of message A = Acknowledgement. 6.4 Common Functions The following sections detail the technician tools. Select SYSTEM > Technician Tools. • TECHNICAL TOOLS TEST HYPER TERMINAL MONITOR © Munters AB, 2018...
  • Page 33: Test

    This parameter specifies the number of times Communicator places a call to a recipient (until the recipient presses "1"). Under Call ACK Retries, enter the required numbers. • o Range: 1 – 10 (Default: 3) 6.4.3 H YPER TERMINAL This is a dedicated function for system integrators ONLY! 6.4.4 M ONITOR © Munters AB, 2018...
  • Page 34: Communicator To Controller Functions

    Address: The address is a second layer used to set up a secure communication layer to an • RLINK, in combination with the Channel or alone. For more information, refer to the RLINK or RLINK One Manual © Munters AB, 2018...
  • Page 35: Channel/Signal Tests

    Scan Network?: Use +/- key to select YES or NO and then press ENTER to scan the network • to find/remove primary or secondary units. 7.2 Channel/Signal tests The following sections detail how to test the controller communication channels. Testing the RS-232/485 channel • Testing the Radio RF signal • © Munters AB, 2018...
  • Page 36: Testing The Rs-232/485 Channel

    This menu tests the RF communication channel. Enter the required unit number and press ENTER. The screen displays the reception bar graph as well as the measured signal reading once available (testing is continuous until exiting this menu). © Munters AB, 2018...
  • Page 37: Communicator To Pc Configuration

    • Data Flow: This feature enables the hardware to vary the data transmission rate. CAUTION Munters recommends that the user leave the Advanced menu items at their default settings. © Munters AB, 2018...
  • Page 38: Configuring The Dry Contact Card

    1 to 0. This change triggers the alarm and the message “door opened” is sent to all addresses programmed in the Adding names to the Address Book (page 22). © Munters AB, 2018...
  • Page 39: Communicator Functions

    Viewing device status • Viewing the software and hardware version • 10.2.1 T ESTING THE BACKUP BATTERY This section details the CPU battery test. • Select SYSTEM > Test > Battery. BATTERY TEST - + 100% Charger active © Munters AB, 2018...
  • Page 40: Viewing Device Status

    IEWING THE SOFTWARE AND HARDWARE VERSION Press • http://www.rotem.com SOFTWARE 3.00r01-b HARDWARE 2.04 1.00 This screen displays the software and hardware version numbers. 10.3 Viewing relay settings RELAYS SETTING CODE TIME (s) RLY1 RLY2 Select SYSTEM > Relay. • © Munters AB, 2018...
  • Page 41: Alarms

    Figure 8: Alarm Flow Chart Responding to alarms can be done over: Land line: Via verbal and interactive messaging • Cellular: Via text messaging • NOTE: Communicator does not support verbal and interactive messaging via cell phones. © Munters AB, 2018...
  • Page 42: Event Codes

    UNIT = ↵ TO RESET PRESS ENTER This menu resets the alarms of any controller that exists within the network. The Communicator’s unit number is 0. Use the +/- key to navigate to the required unit number. © Munters AB, 2018...
  • Page 43: Disabling Alarms

    By default, when an alarm is sent, it must be acknowledged by one of the contacts. If there is no acknowledgment, Communicator resends the alarm (refer to Acknowledging a message, page 32). This menu defines the waiting time before Communicator reinitiates the reporting (VOICE, PAGER, TEXT). NOTE: Enter 0 to disable this option. © Munters AB, 2018...
  • Page 44: Defining The Internal Alarms

    This screen displays alarms from all houses as well as the Communicator (Communicator: 0 and Houses: 1 - 64). Use +/- to toggle the SORT BY option from: H=House; D=Date; and C=Code. • Scroll right to view message. • © Munters AB, 2018...
  • Page 45: Displaying The User Events

    Munters strongly recommends: Checking the backup battery pack once a month (see the procedure below). • Replacing the battery pack once a year, regardless of the test results. • © Munters AB, 2018...
  • Page 46: Dial-Up Test

    Figure 9: Communicator Battery Packs The following two tests provide accurate data regarding the backup battery pack’s charge level. Munters recommends performing both tests. If you need to replace the battery, order a Communicator Battery Pack (P/N: SP-COMM-BA). NOTE: Munters recommends keeping a spare pack in stock to avoid any shipping delays.
  • Page 47: Troubleshooting

    3. Check communication with the missing unit: o If the system has a wired connection, refer to Channel/Signal tests, page 35. o If the system has an RF link, refer to page 35. © Munters AB, 2018...
  • Page 48 RotemNet software. NOTE: If the LED does not flash, it is not the right computer port. 3. If using a USB cable, reinstall the driver from the CD (refer to USB Driver Installation, page 14). © Munters AB, 2018...
  • Page 49: Cellular Modem

    You must ensure that the location, at which you intend to use the modem, is within the network coverage area. Reboot through unplugging the power. • © Munters AB, 2018...
  • Page 50: Rf Communication

    1. Check the baud rate and the channel address (refer to Configuring the channel settings, page 34). Correct if needed. 2. Ensure that the Communicator’s baud rate matches the controllers’ baud rate. Check RF card configuration: • © Munters AB, 2018...
  • Page 51: Voice Card

    4. Turn volume trimmer on voice card until required volume is reached (Figure 14) (Refer to Figure 1, page 11 to see the voice card location). 5. If none of the above helps, contact your dealer. © Munters AB, 2018...
  • Page 52: Alarm

    'critical error/check battery wiring' alarm appears 1. Check the backup battery wiring; verify that all connections are in place. 2. If the pack is correctly wired, the battery pack does not hold a charge. Replace the pack. © Munters AB, 2018...
  • Page 53: Technical Data

    262 x 262 x 80 mm Ambient Climate Operating Temperature Range 0° to +50° C / 32° to 125° F Operating Humidity Range 0% to 95% Storage Temperature Range -10° to +70° C / 14° to 158° F Certification © Munters AB, 2018...
  • Page 54: Appendix A: Replacing Communication Cards And Modems

    14 Appendix A: Replacing communication cards and modems The following sections illustrate how to replace various communication cards. NOTE: Refer to Choosing communication cards, page 8 for further information on Munters communication cards. Replacing the RS-232 card, page 54 •...
  • Page 55: Replacing The Rf-Card

    2. Fit the black wire through the hole as illustrated above and connect to the RF card. Screw nuts connected to the RF card (make sure you leave enough slack for antenna cable). 3. Set the dipswitches. Refer to the RF Communication Card Installation sheet for more information. © Munters AB, 2018...
  • Page 56: Installing A Gsm-S Or Gsm-W Card

    Before installing a 3G card, disable the PIN code (if the card has this code). Communicator text functions are disabled if the card has a PIN code. 1. Turn off the Communicator, disconnect the power and open the cover. 2. Place the card in place. © Munters AB, 2018...
  • Page 57 Enter in the required mobile phone number to receive the “Test Text” and press ENTER. b. Confirm that the mobile phone received the following text message: o “Your Communicator is ready to send alerts via text message © Munters AB, 2018...
  • Page 58: Appendix B: Communicator / Controller Connectivity

    (P/N: C-SMART-RS485- (P/N: C-SMART-RS232) (P/N: C-SMART-RS485) ISO) AC-3G 232 Comm. Card RLINK 485 Comm. ISO AC-2000 3G/SMART C (P/N: C-RNET-RS232) (P/N: C-RNET-485) AC-2000, RFS, Use an External RS-485 Use an External RS-485 Direct On-Board Converter Converter © Munters AB, 2018...
  • Page 59: Appendix C: Ethernet Card/Rotemnet Setup

    Communicator, software version 3.0 and higher • Platinum Controllers, software version 3.0 and higher • Munters Net, version 1.3.17 and higher • 1. In the Communicator screen, select SYSTEM > Advanced Setup > Internet > My Account. 2. Write down the Ethernet device serial number.
  • Page 60: Setting Up A Network Using Rotemnet

    Communicator is not defined properly. 7. Click to view the controller details. Munters recommends the following resolutions when viewing the web: o PC: 1280/1024 Text size medium o Laptop: 1024/768 Text size medium 16.2 Setting Up a Network using RotemNet Accessing the Communicator or controllers via RotemNet enables local and remote management of your equipment.
  • Page 61: Remote Network

    Enter an Ethernet chip number for each farm. o Configure the controller setup for each farm. 4. To connect to a farm, click Connect. NOTE: Refer to Initial configuration, page 20 for instructions on the initial configuration. © Munters AB, 2018...
  • Page 62: Warranty

    12 months of the delivery of the defective product. Munters has thirty days from the date of receipt in which to take action, and has the right to examine the product at the customer’s premises or at its own plant (carriage cost to be borne by the customer).
  • Page 63 The use of non-original spare parts or incorrect assembly exonerates the manufacturer from all liability. Requests for technical assistance and spare parts can be made directly to the nearest Munters office. A full list of contact details can be found on the back page of this manual.
  • Page 64 Munters Brasil Industria e Comercio Ltda, Phone +55 41 3317 5050, Canada Munters Corporation Lansing, Phone +1 517 676 7070, China Munters Air Treatment Equipment (Beijing) Co. Ltd, Phone +86 10 80 481 121, Denmark Munters A/S, Phone +45 9862 3311, India...

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