Troubleshooting - Adaptec USB2connect Host Bus Adapter User Manual

USB2connect User's Guide

Troubleshooting

If you have problems while installing USB2connect, check the
following:
Note: If you experience any performance issues with your
USB device when connected to a hub, connect that device
directly to the USB2connect adapter.
Is the adapter seated evenly in the PCI slot?
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Is bus mastering support provided and enabled for the PCI slot
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containing USB2connect? (Check your motherboard
documentation for information on this.)
Check the Windows 2000 Event Log if you encounter problems
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loading the drivers on your Windows 2000 operating system.
Check the troubleshooting section of your operating system
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user's guide.
Check the Readme file on the USB2connect CD if you
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encounter any problems with the software.
If the driver fails to load, move the adapter to a different PCI
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slot.
For the Power Macintosh system, verify that the adapter is
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seen by the Apple System Profiler. To verify that the adapter is
seen by the Apple System Profiler, follow these steps:
a
From the Apple Menu, click Apple System Profiler.
b
Click the Devices and Volumes tab.
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