Troubleshooting - Simplex 2015 Series Manual

Changing the code/combination
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8.
With the door open, enter your new combination. Depress each button fully and release
it. You must feel a click each time you press a button to know that the button was
fully depressed.
9.
Turn the knob to the right (clockwise) to the stop position to activate the new combination
and release.
10.
Remount the front lock assembly by aligning the lock-in studs of the mounting bracket with
the mating holes of the front lock assembly lock-in plate.
11.
Turn the control key to the left (counterclockwise) to the vertical position. The front lock
assembly is now locked in place.
12.
Enter the new combination and rotate the turn knob to the right (clockwise) and hold. Make
sure that the panic device latch is fully retracted; then release the turn knob.
Note:
• Do not use excessive force at any time.
• If a wrong combination is entered while operating the lock, turn the outside thumbturn to the
left (counterclockwise) to the stop position and release. This will clear any previously depressed
buttons. Enter in the correct combination.

Troubleshooting

Symptom/problem: Turning outside thumbturn clockwise always retracts latch without depressing
any buttons.
Cause: Lock is in zero combination.
Solution: Follow the procedure for setting a new combination except omit step 2.
KAA1153 0108

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