Battery
External monitor
Internal modem
Docking
Error
Battery inserted, but
LED's not lit.
Battery Status button
pressed, but indicators
not lit.
Image on external
monitor shifts when
viewing LCD and
external monitor
simultaneously.
Keyboard inputs does
not display in
HyperTerminal using
the internal modem.
DockMate does not
dock to the notebook.
Computer does not
recognize DockMate.
Troubleshooting Tips
Corrective Action
Press Battery Status button.
•
Make sure AC adapter is
plugged into computer and
power outlet.
•
Insert a different battery. If
problem is corrected, first
battery is dead. If problem
persists, battery charger is
defective. Call service.
Monitor is not multisync. Use
controls on the monitor to
reposition the image.
Type ATE1 and press Enter so
that HyperTerminal echoes the
keyboard input.
•
Note: Windows for Workgroups
echoes the characters by
default.
Open the port cover on the
computer.
Ensure that software has been
properly loaded.
Care and Troubleshooting 8-5