Texas Instruments TravelMate 6100 Series User Manual
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Texas Instruments TravelMate 6100 Series User Manual

Texas Instruments TravelMate 6100 Series User Manual

Texas instruments user's guide notebook computer 6100
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Summary of Contents for Texas Instruments TravelMate 6100 Series

  • Page 1 User’s Guide ® TravelMate 6100 Series Notebook Computers...
  • Page 2 Purchase Date TravelMate is a registered trademark and DockMate, BatteryPro, livegear and ThunderLAN are trademarks of Texas Instruments. The icons in the TravelMate Notebook Center and Startup groups are copyrighted by Texas Instruments. Ethernet is a registered trademark of Xerox Corporation.

  • Page 3: Notice: Shielded Cables

    This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 4 Notice Use Conditions This part complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian Users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 5 Be advised of your right to file a complaint with the FCC if you believe it is necessary. • Modem repair is done by Texas Instruments or authorized third-party service providers. For information on repair, dial 1-800-TI-TEXAS. •...
  • Page 6 Notice the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most (but not all) areas, the sum of RENs should not exceed five. To be certain of the number of devices that may be connected to a line, contact the local telephone company.
  • Page 7 For Canadian Modem Users: The Industry Canada (IC) label identifies certified equipment. This certification means the equipment meets certain telecommunications network protective, operational, and safety requirements. The department does not guarantee the equipment will operate to the user’s satisfaction. Before using the modem, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.

  • Page 9: Table Of Contents

    Notice Chapter 1: Using Documentation Chapter 2: Getting Started Chapter 3: Installing Internal Accessories Chapter 4: Setting Up Your Desktop Chapter 5: Installing Software Printed Manuals..... 1-2 Online Manuals .
  • Page 10 Troubleshooting Tips ....8-3 Customer Support Numbers... . A-1 Texas Instruments Worldwide Sales Offices A-2...
  • Page 11 This chapter describes this manual and the other documentation that ships with your computer. It tells you how to use the TravelMate Manual and how to delete those files from your hard disk drive if you are running short of space. Printed Manuals Online Manuals Using the...

  • Page 12: Printed Manuals

    Printed Manuals Contents of the User’s Guide Other printed documents 1-2 Using Documentation This manual provides the information you need while the computer is turned off. The computer could be turned off for a variety of reasons. • Setting up •...

  • Page 13: Online Manuals

    Advantages of online documentation TravelMate Online Manual Online documentation has the following advantages. Feature Weightless Gives you access to the equivalent of several pounds of manuals without increasing the weight you have to carry Electronic links Allows retrieval of information more quickly Paperless Conserves natural resources...

  • Page 14: Other Online Documentation

    Online Manuals Other online documentation 1-4 Using Documentation The following manuals are also available online. Manual Microsoft online Full user information for the manuals operating system Demo program Multimedia presentation of the features of your computer. (Available for Windows 95 and Windows for Workgroups only.) In addition, almost all software on your computer has online help.

  • Page 15: Using The Travelmate Online Manual

    Starting from Windows 95 Starting from Windows NT Starting from Windows for Workgroups Viewing a topic Using the TravelMate Online Manual Follow these steps to start the TravelMate Online Manual from Windows 95. 1. Click on Start. 2. Point to TravelMate Notebook Center. 3.

  • Page 16: Printing Current Page Or Range Of

    Using the TravelMate Online Manual Printing current page or range of pages 1-6 Using Documentation browser loads the file containing the topic you have selected. To return to the index from a topic, select the Back or Previous page function from your Web browser.

  • Page 17: Deleting The Travelmate Online Manual

    If you delete How to delete in Windows 95 Deleting the TravelMate Online Manual Although you can delete the online documentation, it is not recommended that you do so for the following reasons: • Most documentation for your computer is only available online.

  • Page 18: How To Delete In Windows Nt

    Deleting the TravelMate Online Manual How to delete in Windows NT How to delete in Windows for Workgroups 1-8 Using Documentation To delete the TravelMate Online Manual in Windows NT, follow these steps. 1. Click on Start. 2. Move to Settings and click on Taskbar. 3.

  • Page 19: Getting Started

    This chapter supplements the Installation Poster to help you install the computer for the first time. The chapter contains information to help you make decisions during the setup process, details of the Windows 95 setup program, and a description of the multimedia demo program. What You Need Before Starting Running the Setup...
  • Page 20 Getting Started Running the Demo Program 2-2 Getting Started Contents of the demo program ..2-15 Running the demo ....2-15 In Windows 95 .

  • Page 21: What You Need Before Starting

    Read Safety Instructions Sufficient time Access to AC power Drive modules PCMCIA cards Certificate of Authenticity Language What You Need Before Starting The Safety Instructions for your computer are in printed form so you can read them carefully before turning on your computer for the first time. The Windows 95 setup takes up to 30 minutes.

  • Page 22: Running The Setup Program

    Running the Setup Program Which operating system to load 2-4 Getting Started The TravelMate 6100 Series is available for use with several operating systems including: • Windows 95 • Windows for Workgroups and • Windows NT Note: There are two models of the TravelMate 6100.

  • Page 23: Windows Nt

    Windows 95. Windows NT The other model of the TravelMate 6100 computer comes pre-loaded with Windows NT and automatically runs setup. There are no other operating systems to select.

  • Page 24: Backing Up System Files

    Backing Up System Files After setting up the operating system, you should back up the operating system onto floppy disks. You can make your backups immediately following setup or later. When you choose to back up your operating system on floppy disks, you will need several dozen floppy disks. MS-DOS and Windows for Workgroups backup...
  • Page 25 Backing Up System Files Maker screen. 3. Click on the program you want to back up. The disk maker prompts you to insert a floppy disk into the floppy disk drive. 4. Follow the prompts to back up the program. 5.

  • Page 26: Loading Windows For Workgroups

    Loading Windows for Workgroups If you have decided to load DOS and Windows for Workgroups, follow these steps. If you have decided to load Windows 95, skip this section. Loading PHDISK Choosing the operating system 2-8 Getting Started Loading PHDISK creates an area on your hard disk drive which stores information upon disk shutdown.

  • Page 27: Creating Recovery Disk

    Creating Recovery Disk Registering your computer Loading Windows for Workgroups You are prompted to remove all disks from the floppy disk drives. 6. Remove any floppy disks from the floppy disk drive and select OK. Your computer restarts. You are prompted to create a recovery disk. Follow instructions on the screen to insert the disk and copy system files.

  • Page 28: Loading Windows 95

    Loading Windows 95 If you have decided to load Windows 95, follow these steps: Loading PHDISK Choosing the operating system 2-10 Getting Started Loading PHDISK creates an area on your hard disk drive which stores information upon disk shutdown. This partition is created automatically when you startup your computer for the first time.

  • Page 29: Configuring Your System

    Configuring your system Loading Windows 95 You are prompted to remove all disks from the floppy disk drives. 8. Click OK to restart your computer. Since this is the first time Windows 95 has been started, the computer will advance through some initial file setup as it loads.

  • Page 30: Finishing Setup

    Loading Windows 95 Finishing Setup 2-12 Getting Started You will be asked to reboot your computer for settings to take effect. 9. Select Ok. Your computer is rebooted and Windows 95 setup continues. The final steps to system setup create a recovery disk and load the Microsoft Plus Pack (containing backgrounds, cursors, and a system agent that provides programs for system...

  • Page 31: Loading Windows Nt

    Windows NT Setup Loading Windows NT After gathering information, you are ready to run the setup program. The first time you turn on your computer, your system automatically runs the Windows NT Setup. The following steps help you through the Windows NT Setup. 1.

  • Page 32: Starting Windows Nt For The First Time

    Loading Windows NT Starting Windows NT for the first time 2-14 Getting Started 7. Type the password in the spaces next to both Password and Confirm Password, and click on Next. You are given an opportunity to make changes before continuing. 8.

  • Page 33: Running The Demo Program

    In Windows for Workgroups 1. From the Program Manager double-click on the TravelMate Notebook Center icon. 2. Double-click on the TravelMate 6100 Demo icon. To stop the demo, follow these steps. 1. Move the cursor to the middle of the screen.
  • Page 34 Running the Demo Program Deleting the demo program 2-16 Getting Started 3. Move the cursor away from the boxes and click the primary mouse button once. An Exit button appears. 4. Click on the Exit button and select Yes to exit.

  • Page 35: Installing Internal Accessories

    This chapter describes how to install the accessories that reside inside the computer. Preventing Damage from Static Electricity Installing Memory Modules Installing Modular Bay Accessories Installing PC Cards Installing Internal Accessories If possible, use a grounding strap..3-2 What to do if you don’t have a grounding strap.

  • Page 36: Preventing Damage From Static Electricity

    Preventing Damage from Static Electricity If possible, use a grounding strap What to do if you don’t have a grounding strap Use the antistatic Operate the computer with something in the modular bay 3-2 Installing Internal Accessories Internal accessories, especially memory, are vulnerable to damage from static electricity while they are out of the computer.

  • Page 37: Installing Memory Modules

    Tools required Maximum memory Preparing the computer Locating the keyboard latches Installing Memory Modules • Small, flat-blade screwdriver • Wrist grounding straps (recommended) Your computer has three slots for memory modules and comes with a 32-MB module standard in slot 2. The other two slots hold 8-MB or 32-MB modules.
  • Page 38 Installing Memory Modules 3-4 Installing Internal Accessories...

  • Page 39: Removing The Keyboard

    Removing the keyboard Installing Memory Modules Follow these steps to remove the keyboard. 1. Insert a small, flat-blade screwdriver into the depression between the back of the keyboard and the base of the computer at the leftmost latch. 2. Carefully rotate the screwdriver backward to move the keyboard from under the left latch.

  • Page 40: Inserting The Memory Module

    Installing Memory Modules Inserting the memory module 3-6 Installing Internal Accessories The system board has three slots for memory modules, one of which is already occupied by the factory-installed memory. You can insert a 8-MB or 32-MB module in any of the slots. Follow these steps to insert a memory module.

  • Page 41: Replacing The Keyboard

    Replacing the keyboard Connecting power Running PHDISK Installing Memory Modules Follow these steps to put the keyboard back in place. 1. Insert the keyboard support. 2. Insert the four tabs on the bottom of the keyboard into the corresponding slots on the top cover.

  • Page 42: In Windows For Workgroups

    Installing Memory Modules 3-8 Installing Internal Accessories 1. From the Taskbar, select Start then Shut Down. 2. Select Restart the Computer in MS-DOS mode. 3. Click on Yes. 4. Type PHDISK /D /F at the DOS prompt and press Enter. The Save to Disk partition is deleted.
  • Page 43 Installing Memory Modules 4. When the Startup menu appears, select option 3, MS-DOS prompt with PC card support and press Enter. 5. Type PHDISK /C /F and press Enter. The Save to Disk file and partition are created.You are prompted to press any key to reset the computer.

  • Page 44: Installing Modular Bay Accessories

    Cellular Battery Recharges specified cellular Charger Module phone batteries. Organizer Provides a means to download Module information to your computer from a compatible TI organizer. * Standard in the TravelMate 6100. Installing Modular Bay Accessories Added Functionality...

  • Page 45: Changing Modules

    Changing modules Installing Modular Bay Accessories Follow these steps to change modules. 1. Turn off the computer. 2. Press the release latch on the right side of the computer. 3. Lift the front of the computer slightly and pull out the accessory currently in the modular bay.
  • Page 46 Installing Modular Bay Accessories 3-12 Installing Internal Accessories Note: Do not insert a cellular battery into the bay while a notebook battery is installed in the computer.

  • Page 47: Installing Pc Cards

    Inserting a PC card The computer can accept two PCMCIA Type I or II cards or one Type III card. The following PC cards are available from Texas Instruments. Note: Use of the internal modem is recommended in units designed for U.S. and Canada.

  • Page 48: Removing A Pc Card

    Installing PC Cards Removing a PC card Configuring Ethernet PC cards 3-14 Installing Internal Accessories eject button filler for upper cards PC card 2. Insert the connector end of the PC card label-side up into the slot. 3. Gently push the PC card in as far as it can 4.
  • Page 49 Installing PC Cards card. Refer to the TravelMate Online Manual for instructions. Note: Computers running Windows NT, ® Windows for Workgroups, and Unix , could require that you disable Plug and Play functionality to recognize new cards installed. Installing Internal Accessories 3-15...

  • Page 51: Setting Up Your Desktop

    Although your computer gives you high performance wherever you are, you can make your computer more usable as a workstation by setting up your desktop properly. This chapter describes your options while preparing your computer to function like a permanent workstation. Preparing To Install External Accessories...
  • Page 52 Setting Up Your Desktop Connecting an External Floppy Disk Drive Connecting a Printer Connecting Sound Equipment Connecting the Modem Securing the Computer Feature Port 4-2 Setting Up Your Desktop Required cables/connectors ... 4-14 Connecting directly to computer.

  • Page 53: Preparing To Install External Accessories

    Preparing To Install External Accessories Adding external accessories Environmental considerations There are several reasons to add external accessories to your computer. Advantage Increased functionality Improved comfort and ergonomics Convenience Under most circumstances an office or home environment falls within the specifications for your computer.

  • Page 54: Available Accessories

    Preparing To Install External Accessories Available accessories 4-4 Setting Up Your Desktop The following external accessories are available for your computer. Accessory DockMate Easy connect/disconnect to desktop accessories DockMate Easy connect/disconnect to desktop Plus accessories; connection to SCSI devices DockMate Net Easy connect/disconnect to desktop Ready accessories;...

  • Page 55: Installing A Dockmate Docking Solution

    Advantages of a DockMate Docking Solution DockMate models What you need before installing Installing a DockMate Docking Solution A DockMate Docking Solution connects to the back of your computer and replicates the various ports on the computer. A DockMate connected to your computer has the following advantages.

  • Page 56: Installation Procedure

    Installing a DockMate Docking Solution Installation procedure 4-6 Setting Up Your Desktop adapters to fit the connectors on the DockMate. • Serial cables with 25-pin connectors require an adapter to fit a 9-pin connector • Older keyboards require an adapter to fit a PS/2 port Many connectors have screws attached to secure the connection.

  • Page 57: Configuring The Computer For A Dockmate

    Configuring the computer for a DockMate Installing a DockMate Docking Solution Follow these steps to configure the computer to work with a DockMate docking solution. 1. Turn on the computer or restart the computer if it is already on. 2. Before the computer starts to load the operating system, press F2 to go into setup mode.

  • Page 58: Connecting A Keyboard

    Connecting a Keyboard Required cables/ connectors Connecting to a DockMate Connecting directly to computer 4-8 Setting Up Your Desktop Keyboards almost always have a built-in cable. Most keyboards today have a PS/2 connector and can connect directly to the PS/2 port on the DockMate or on the computer.

  • Page 59: Connecting A Pointing Device

    Required cables/ connectors Connecting to a DockMate Connecting directly to computer Connecting a Pointing Device A mouse, glidepad, trackball, or other pointing device comes with a built-in cable. Most pointing devices have a PS/2 connector, although some may have a serial connector. If you are not connecting to a DockMate and have an external keyboard connected, you must connect the pointing device to the serial port.

  • Page 60: Connecting A Monitor

    Connecting a Monitor Required cables/ connectors Connecting to a DockMate Connecting directly to computer 4-10 Setting Up Your Desktop External monitors usually have a built-in cable. Monitor cables use a standard connector, so an adapter is probably not required. Connect the cable to the video out port on the rear of the DockMate.
  • Page 61 Supported monitors Operating the computer with an external monitor Connecting a Monitor Your computer has built-in support for the following resolutions and colors. Resolution No. of Colors 640 x 480 256, 64K, 16.8M 800 x 600 256, 64K 1024 x 768 If your monitor has special requirements, follow the directions provided by the manufacturer of your monitor to install the correct driver.
  • Page 62 Connecting a Monitor 4-12 Setting Up Your Desktop Operating System Windows NT Refer to the TravelMate Online Manual for instructions on using these utilities. Note: External monitors can use many resolutions that are incompatible with the screen on the computer. When this is the case, you cannot view both the computer screen and the monitor at the same time.

  • Page 63: Connecting A Numeric Keypad Accessory

    Connecting a Numeric Keypad Accessory Required cables/ connectors Connecting to a DockMate Connecting directly to computer The numeric keypad accessory comes with an integrated cable and is designed to connect to the keyboard PS/2 port. You cannot use the numeric keypad accessory and an external keyboard at the same time.

  • Page 64: Connecting An External Floppy Disk Drive

    Connecting an External Floppy Disk Drive Required cables/ connectors Connecting directly to computer 4-14 Setting Up Your Desktop With the addition of a special cable, you can connect the floppy disk drive module to the parallel port. This enables you to have another device in the modular bay and still use floppy disks.

  • Page 65: Connecting A Printer

    Required cables/ connectors Connecting to a DockMate Connecting directly to computer Installing a printer driver Connecting a Printer Most printers do not ship with a cable, so you may need to buy one. Most printers connect through the parallel port on the computer using a standard, Centronics™-type parallel cable.

  • Page 66: Connecting Sound Equipment

    Connecting Sound Equipment Types of sound equipment Connecting to a DockMate Plus Connecting directly to computer 4-16 Setting Up Your Desktop Your computer has a 16-bit sound card, stereo speakers, and a built-in microphone. By adding external sound equipment, you can improve the quality of sound production and increase convenience.
  • Page 67 Connecting Sound Equipment audio in microphone headphones/speakers Setting Up Your Desktop 4-17...

  • Page 68: Connecting The Modem

    Connecting the Modem TravelMate 6100 models developed for the U.S. and Canada contain an internal modem. International customers use the PCMCIA card and port for modem connection. Description Software Connecting the modem 4-18 Setting Up Your Desktop The internal modem supports the U.S.

  • Page 69: Securing The Computer

    You can secure your computer using a standard Kensington lock. If your computer store does not carry Kensington locks, you can buy one directly from Texas Instruments. Follow these instructions to secure your computer using a Kensington lock. 1. Secure the looped end of the Kensington lock cable to a permanent fixture within reach of your computer.

  • Page 70: Feature Port

    Feature Port 4-20 Setting Up Your Desktop A feature port exists on your system. This port is provides the capability to expand your unit as further enhancements become available. feature port Feature Port...

  • Page 71: Installing Software

    Installing software on your computer is not much different than installing software on any computer. This chapter provides some guidance to help you select and install software. Selecting Software for the Computer Loading Software Special Considerations Installing Software Purchasing new software ....5-2 Using existing software .

  • Page 72: Selecting Software For The Computer

    Selecting Software for the Computer Purchasing new software Using existing software 5-2 Installing Software When purchasing new software for your computer, check the carton and make sure the software is compatible with your computer in the following ways: • Operating system — If the program is Windows-based, make sure it matches the operating system you have loaded on your computer.
  • Page 73 Selecting Software for the Computer • If it works without any problems, you do not need to do anything else. • If it fails to work, you may be able to order an upgrade to the package that does work at only a fraction of the cost of a full software package.

  • Page 74: Loading Software

    Loading Software Loading software from floppy disks Advantages of using your CD-ROM module Loading software from CD-ROM 5-4 Installing Software Your computer has a standard 3.5-inch floppy disk drive. If you are loading software from floppy disks, insert disk 1 into the floppy disk drive (Drive A) and follow the directions for installing the software.

  • Page 75: Special Considerations

    Screen resolution Sound settings Special Considerations Some software packages require a specific screen resolution (usually VGA) for optimal performance. If you have selected a different resolution, you may need to adjust the screen resolution before running the software. Note: The display is fixed at SVGA. For the computer to fill the screen with a VGA resolution, it must interpolate the image, which substantially reduces visual quality.

  • Page 77: Battery Operation

    When you are using your computer away from your desktop, you are usually running on battery power. This chapter shows you how to maximize your battery life. General Information about Batteries Charging Batteries Prolonging Battery Life Responding to a Low Battery Condition Battery Operation Battery characteristics .

  • Page 78: General Information About Batteries

    General Information about Batteries Battery characteristics Battery safety 6-2 Battery Operation The battery pack fits into either the primary battery slot on the left of the computer or in the modular bay on the right of the computer. The batteries have the following characteristics. •...

  • Page 79: Disposing Of Used Battery

    The computer ships with a single battery. To order a second battery for use in the modular bay or simply as a spare, call your computer dealer or call Texas Instruments at 1-800-TI-TEXAS Battery Operation 6-3...

  • Page 80: Charging Batteries

    Charging Batteries Determining current charge Charging the battery in the computer 6-4 Battery Operation The battery has four green indicators that light, when the computer is on, to show the charge remaining in the battery. The following table shows how to interpret the indicators. Number of Charge remaining indicators lit...
  • Page 81 Charging Batteries Note: If you have both batteries installed in the computer, it will take longer to charge the batteries, since the batteries charge in parallel. Battery Operation 6-5...

  • Page 82: Prolonging Battery Life

    Prolonging Battery Life There are a number of actions you can take to reduce the rate at which your computer depletes the battery. By taking some or all of these actions, you can substantially increase the time you can operate on battery power before recharging the battery.

  • Page 83: Lowering Inactivity Timeouts

    Lowering inactivity timeouts Removing FDD Suspending operation while idle Prolonging Battery Life Inactivity timeouts turn off devices in the computer when you are not using them. Lowering the inactivity timeouts shortens the period of time the computer waits before turning off the device. Inactivity timeouts are defined in the setup programs described in the TravelMate Online Manual.

  • Page 84: Responding To A Low Battery Condition

    Responding to a Low Battery Condition Save to disk Saving files Turning off alarm Reducing screen brightness Connecting AC adapter Suspending operations 6-8 Battery Operation During longer periods of inactivity, use the 0 Volt suspend mode (Fn-F2) to save battery charge.

  • Page 85: Replacing Battery

    Responding to a Low Battery Condition Replacing battery Suspending to Disk If you have a spare, charged battery, you can do one of the following. • Insert the spare battery in the modular bay. • If you already have a battery in the modular bay, you can replace the primary battery without turning off the computer.

  • Page 87: Disconnecting From The Desktop

    Although notebook computers can replace the desktop computer, the only reason to pay extra for a notebook computer is mobility. This chapter describes all the considerations to help you take advantage of your computer’s mobility. Overview of Mobility Disconnecting from the Desktop Moving Around Taking the...

  • Page 88: Overview Of Mobility

    Overview of Mobility Disconnecting from the desktop Moving around Taking the computer home Traveling with the computer International traveling 7-2 Mobility No matter where you are taking your computer, you need to disconnect it from your desktop accessories. “Moving around” refers to using your computer at different locations within the same building, for example, taking it with you to meetings.

  • Page 89: Disconnecting From The Desktop

    Disconnecting from a DockMate Disconnecting from external accessories Disconnecting from the Desktop All DockMate Docking Solutions were designed to facilitate connecting and disconnecting the computer. Follow these steps if your computer is connected to a DockMate. 1. Save your work in progress. 2.

  • Page 90: Moving Around

    Moving Around Preparing the computer What to bring for short meetings What to bring for long meetings 7-4 Mobility You can carry the computer without turning off the power. Press Fn-F3 (Suspend) to blank the screen, stop the hard disk drive, and save the current state of the computer.

  • Page 91: Taking The Computer Home

    Preparing the computer What to bring with Special considerations Taking the Computer Home After disconnecting the computer from your desktop, follow these steps to prepare the computer for the trip home. 1. Remove all media from the drive in the modular bay.

  • Page 92: Setting Up A Home Office

    Taking the Computer Home Setting up a home office 7-6 Mobility • Changes in temperature and humidity can cause condensation. Allow the computer to return to room temperature, and inspect the screen for condensation before turning on the computer. If the temperature change is greater than 18°F (10°C), allow the computer to come to room temperature slowly.

  • Page 93: Traveling With The Computer

    Preparing the computer What to bring with Special considerations Traveling with the Computer Prepare the computer as if you were taking it home. Be sure that the battery in the computer is charged. Airport security frequently requires you to turn on your computer when bringing it to the gate area.

  • Page 94: Traveling Internationally With The Computer

    Traveling Internationally with the Computer Preparing the computer What to bring with Special considerations 7-8 Mobility Prepare the computer as you would normally prepare it for traveling. Bring the following items with you. • AC adapter • Power cords that are appropriate to the country to which you are traveling •...

  • Page 95: Chapter 8: Care And Troubleshooting

    Regularly take time to check your computer and clean the screen, keyboard, and case to ensure trouble-free computing. If you do experience a problem, use the troubleshooting guide in this chapter to help you correct it quickly. Cleaning the Computer Troubleshooting Tips Care and Troubleshooting...

  • Page 96: Cleaning The Computer

    Cleaning the Computer Cleaning the case Cleaning the screen 8-2 Care and Troubleshooting Caution: Never use alcohol, benzene, thinner, or strong chemical agents that could damage the computer case. Never apply liquid directly to the computer, only to a clean cloth. Never spray cleaning fluid or any liquid directly onto the case or screen.

  • Page 97: Troubleshooting Tips

    Errors at startup Troubleshooting Tips Error Computer does not come on when power switch is in the on position. Computer power is on but the screen is blank. Save-to-disk file is too small Save-to-disk file is missing Swap file is missing Care and Troubleshooting 8-3 Corrective Action •...

  • Page 98: Keyboard

    Troubleshooting Tips Keyboard 8-4 Care and Troubleshooting Event log indicates “Device not found” errors at startup The special function keys do not work. This is normal. Windows NT is determining which optional devices are available before loading drives. The application is overriding computer BIOS interrupts.

  • Page 99: Battery

    Battery External monitor Internal modem Docking Troubleshooting Tips Error Battery inserted, but LED’s not lit. Battery Status button pressed, but indicators not lit. Image on external monitor shifts when viewing LCD and external monitor simultaneously. Keyboard inputs does not display in HyperTerminal using the internal modem.
  • Page 100 Troubleshooting Tips 8-6 Care and Troubleshooting PS/2 device connected to computer does not work with PS/2 device connected to DockMate PS/2 Y cable does not work on DockMate Move PS/2 device on DockMate to rear PS/2 port. Y cables only work when connected directly to a computer.

  • Page 101: Accessories

    Accessories Troubleshooting Tips Error Computer does Check the configuration in Device not recognize the Manager. Ensure the correct drivers media device. are installed. Computer does Check the configuration in Device not recognize the Manager. Ensure the correct drivers accessory. are installed. Error occurs when Change memory address to avoid using new...

  • Page 102: Sound

    Troubleshooting Tips Sound 8-8 Care and Troubleshooting Error Internet Explorer 1. Use DiskMaker to create Internet does not work with Explorer disk. Ethernet card. 2. Set up network using Ethernet card or DockMate Net Ready. Verify you have network connection. 3.

  • Page 103: Software

    Software Troubleshooting Tips Error Online manual Close Internet Explorer and reopen gives Insufficient Online Manual. memory error in Windows for Workgroups. Interactive demo Click on the box to make it leaves blank box disappear. in taskbar. In Windows for 1. Edit the config.sys file. Workgroups 2.

  • Page 105: Where To Get Help

    Technical assistance Ordering notebook products World Wide Web Feedback on manuals Where To Get Help Customer support for your computer is available. Please have your serial number ready when you call. Phone (US / Canada) Phone (International) Email Mail Phone (US / Canada) Phone (International) Email Mail...

  • Page 106: Texas Instruments Worldwide Sales Offices

    Texas Instruments Worldwide Sales Offices Australia Texas Instruments Australia Ltd. Unit 1B, 11-17 Khartoum Road North Ryde, NSW 2113 Tel: (02) 99103100 Fax: (02) 98051186 Royal Domain Centre 14th Floor 380 St. Kilda Road Melbourne, VIC. 3004 Tel: (03) 96961211 Fax: (03) 96964446 Belgique/België...
  • Page 107 P.O. Box 149149, MS 2223 Austin, Texas 78714-9149 U.S.A. Tel: (512) 250-4051 Fax: (512) 250-7456 Malaysia Texas Instruments Malaysia Sdn Bhd - Asia Pacific Division 100 Jalan Tun Perak Lot 36-1, Menara Maybank 50050 Kuala Lumpur Tel: 60-3-2085708/60-3-2086001 Fax: 60-3-2306605 Middle-East and Africa Texas Instruments Italia S.p.A.
  • Page 108 Texas Instruments Worldwide Sales Offices Schweiz/Suisse Texas Instruments (Switzerland) Bernstr. 388 CH-8953 Dietikon Tel: (41) 01/745 58 58 Fax: (41) 01/742 06 16 Route de la Chocolatière 3 CH-1026 Echandens-Denges Tel: 021/701 53 54 Fax: 021/702 24 94 Singapore Texas Instruments Singapore (PTE) Ltd.
  • Page 109 2-3, 3-7 AC power accessories CD-ROM drive module DockMate DockMate Net Ready DockMate Plus errors external external monitor floppy disk drive cable kensington lock keyboard 3-10 modules monitor stand numeric keypad pointing devices printer sound weight-reduction module adjusting screen brightness alarm, low battery Avatar drive module batteries...
  • Page 110 Index 4-13 numeric keypad pointing device 4-15 printer sound equipment 4-16 speakers contents of User’s Guide deleting 2-16 demo program 1-7, 1-8 online manual demo program 2-15 contents 2-16 deleting 2-15 running 2-15 stopping DockMate models 4-4, 4-5 Net Ready 4-4, 4-5 Plus DockMate Docking Solution...
  • Page 111 memory installing modules maximum microphone, external modem 4-18 connecting 4-18 internal modules 3-10 Avatar drive 3-10 battery pack 3-10 CD-ROM drive cellular battery charger 3-11 changing drive floppy disk drive 3-10 hard disk drive 3-10 organizer 3-10 types of weight reduction monitor stand monitors 4-10...
  • Page 112 Index registering computer removing floppy disk drive running demo program Safety Instructions 6-8, 6-9 save-to-disk screen adjusting brightness cleaning screen resolution setting up home office software loading purchasing requirements special considerations using existing sound equipment 4-16 connecting 4-16 types of sound settings 4-16 speakers, external...
  • Page 113 9814483-0001...

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