Using The Appliance; Ordering Accessories; Warranty And Support; Troubleshooting - Philips FC6409 Important Information Leaflet

Using the appliance

Usage restrictions
- Only use the water tank on hard floors with a water-resistant top coat
(such as linoleum, enameled tiles and varnished parquet) and stone
floors (such as marble). If your floor has not been treated to make it
water-resistant, check with the manufacturer if you can use water to
clean it. Do not use the water tank on hard floors of which the water-
resistant top coat is damaged.
- Only use the water tank on linoleum floors that are properly affixed to
prevent linoleum from being drawn into the mopping nozzle.
- Do not use the water tank to clean carpets.
- Do not move the appliance with water tank assembled sideways, as this
leaves water traces. Only move forwards and backwards.
Note: Runtime duration depends on power level used during cleaning.
Mopping pad and wetting strip (FC6409, FC6408)
FC6408 comes with one wetting strip and two identical microfiber mopping
pads.
FC6409 comes with two wetting strips and two different microfiber
mopping pads.
- The wetting strip with the icon with two drops and the aqua-colored
mopping pad with wide stripes are suitable for mopping tiled floors.
- The wetting strip with the icon with one drop and the light blue mopping
pad with narrow stripes are suitable for mopping laminate and water-
resistant parquet and wooden floors.
Using liquid floor cleaner in the water tank
If you want to add a liquid floor cleaner to the water in the water tank, make
sure that you use a low-foaming or non-foaming liquid floor cleaner that
can be diluted in water. As the water tank has a capacity of 200ml, you only
have to add a few drops of liquid floor cleaner to the water.
Cleaning the water tank
To clean the water tank, mix one part vinegar with three parts water. Pour
this mixture into the water tank and close the cap. Shake the water tank and
put the water tank on a water-resistant surface. Leave the water-vinegar
mixture in the water tank overnight. Then empty the water tank, rinse it
thoroughly with fresh water, and use it normally again.

Ordering accessories

To buy accessories or spare parts, visit www.philips.com/parts-and-
accessories or go to your Philips dealer. You can also contact the Philips
Consumer Care Center in your country (see the international warranty
leaflet for contact details).

Warranty and support

If you need information or support, please visit www.philips.com/support
or read the international warranty leaflet.
Recycling
- Do not throw away the product with the normal household waste at the
end of its life, but hand it in at an official collection point for recycling. By
doing this, you help to preserve the environment.
- This product contains a built-in rechargeable battery which shall not be
disposed of with normal household waste. Please take your product to
an official collection point or a Philips service center to have a
professional remove the rechargeable battery.
- Follow your country's rules for the separate collection of electrical and
electronic products and rechargeable batteries. Correct disposal helps
prevent negative consequences for the environment and human health.
Removing the rechargeable battery
Only remove the rechargeable battery when you discard the product.
Before you remove the battery, make sure that the product is
disconnected from the wall socket and that the battery is completely
empty.
Take any necessary safety precautions when you handle tools to
open the product and when you dispose of the rechargeable battery.
To remove the rechargeable battery, follow the instructions below.
1 Let the appliance run until it stops.
2 Remove the dust container and the cyclone from the handheld vacuum
cleaner (Fig. 4).
3 Undo two screws on the inside of the handheld vacuum cleaner (Fig. 5).
4 Turn the handheld vacuum cleaner and remove four screws on the other
side (Fig. 6).
5 Remove the back panel from the handheld vacuum cleaner (Fig. 7).
6 Insert a screwdriver and push it down to remove the panel on the left
side of the appliance (Fig. 8).
7 Remove two screws from the bottom (Fig. 9).
8 Remove four screws on the left side of the appliance (Fig. 10).
9 Remove the left housing part (Fig. 11).
10 Take out the rechargeable battery and cut the wires connected to it one
by one (Fig. 12).

Troubleshooting

This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Problem
The appliance does
not work when I
push the button.
The appliance has
a lower suction
power than usual.
Dust escapes from
the appliance.
The brush does not
turn anymore.
The water flow
from the water tank
is reduced
The output of
water is faster and
larger than normal.
The floor dries with
stripes when I use
the water tank.
FC6409: The mini
turbo brush does
not function
properly.
Possible cause
The battery light
flashes fast because
the batteries are low.
You cannot use the
appliance because
the appliance is still
charging.
You have to press
two buttons.
The filter and the
cyclone are dirty.
You have not
connected the dust
bucket, the dust
separator and the
cyclone properly.
Incorrect assembly of
these parts causes
air leakage, which
leads to loss of
suction power.
The filter is dirty.
The brush
encounters too much
resistance.
You switched on the
appliance by
pressing the on
button on the
handheld vacuum
cleaner.
The wetting strip is
blocked by excessive
residue.
The microfiber
mopping pad is not
placed correctly. It
covers the wetting
strip and blocks the
water flow from the
wetting strip.
The water tank is
empty or nearly
empty.
You use a microfiber
mopping pad that is
not supplied by
Philips.
If the water tank
produces an
uncontrolled and too
large amount of
water, the cap of the
tank is probably not
closed properly.
The strip is not
placed properly in
the bottom of the
water tank.
You added too much
liquid cleaner to the
water.
The roller brush is
blocked.
Solution
To charge the batteries, insert
the small plug into the socket
on the appliance and insert
the adapter into a wall
socket.
You have to remove the small
plug from the socket on the
appliance before you can
switch on the appliance.
First press the on/off button
to switch on the appliance.
Then press the MAX button
to get maximum suction
power.
Clean the filter and the
cyclone.
Connect the dust bucket, the
dust separator and the
cyclone properly.
Clean the filter.
Clean the brush with a pair of
scissors or by hand. If you
clean the roller brush by
hand, pull the hairs or
threads from the widest side
to the narrowest side of the
roller brush (see user
manual).
Switch off the appliance by
pressing the on button on the
handheld vacuum cleaner
again. Then switch it on again
by pressing the on button on
the stick.
Remove the wetting strip and
clean it.
Make sure that the Velcro
strips on the mopping pad
and the Velcro strips on the
water tank are perfectly
aligned. Also make sure the
striped side of the mopping
pad is facing outwards, away
from the bottom of the water
tank.
Refill the water tank.
Only use an original Philips
microfiber mopping pad. You
can buy these mopping pads
in the online Philips shop at
www.shop.philips.
com/service or at your Philips
dealer.
Check the cap and make sure
it is fully and properly closed.
Check the strip and make
sure that it is fitted properly n
the bottom plate of the water
tank.
Use only a few drops or use a
cleaner that foams less.
Remove hairs from the brush
with a pair of scissors (see
user manual).